--- title: "8am LawPay Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of 8am LawPay. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if 8am LawPay is a good fit for you!" source_url: "https://www.softwareadvice.com/legal/lawpay-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [8am LawPay](https://www.softwareadvice.com/legal/lawpay-profile/) / 8am LawPay Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/legal/lawpay-profile/) Reviews [Alternatives](https://www.softwareadvice.com/legal/lawpay-profile/alternatives/) # 8am LawPay User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 157 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 132 reviews (84%) - 4 stars: 24 reviews (15%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - LawPay provides a secure, compliant, and straightforward solution for managing client payments, reducing administrative work and ensuring smooth billing operations. - It's cheap and versatile enough that I can see being a member for a lot longer, though if it stays expensive and other platforms get cheaper, I'll also be open to doing more business on another platform to save money. - It's integration with Timeslips has been a huge factor in A/R processing with one of my clients. ### Most mentioned cons - There was a time period when our clients could not make a partial payment on the total amount invoiced. - I don't like that it doesn't tell me how much each client payment costs in MyCase, so I have to do more math at the end of the month. - The name change is not effective - 8am makes little sense. ## 8am LawPay customer reviews Showing reviews 1-25 of 157 (page 1). ### A Valuable Tool for Our Firm - Overall rating: 4/5 - Reviewer: Brad A. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with 8am LawPay has been very positive. It provides a reliable and secure way to collect client payments, is easy for both our staff and clients to use, and integrates well into our billing workflow. While there is room for improvement in reporting and transaction management, the platform has streamlined our payment process and has been a valuable tool for our firm. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I like most about 8am LawPay is how simple and dependable it is for collecting client payments. The interface is easy to navigate, payment links are convenient to send, and clients can make secure payments without unnecessary confusion. It also integrates well with our billing process and makes it easier to track payments and keep accounts organized. #### Cons What I like least is that reporting and transaction research could be more intuitive. It can take too many steps to locate specific payment details, reconcile activity, or correct an issue. More customizable reports and clearer transaction information would make the platform much easier to manage. --- ### A solid system for processing payments in our law firm - Overall rating: 5/5 - Reviewer: James B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we have been very pleased with 8am LawPay. Our staff has learned how to use it quickly and we really don't have anything negative with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very simple to use and integrates with our case management system. The value seems on par with others. Issuing a refund of a credit card transaction is very easy. #### Cons At first, I was not a fan of the pay later options. But after speaking with support, we were able to tailor that function to fit within how we operate our practice. The reports are a little cumbersome #### Reasons for choosing 8am LawPay We did not go with Clio because of cost. #### Reasons for switching to 8am LawPay We switched away from Practice Panther because the client portal's functionality was limited and we had to use multiple programs. --- ### Convenient and Easy to Use for Law Firms - Overall rating: 4/5 - Reviewer: Maria T. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I’ve had a good experience with 8am LawPay. It’s convenient, professional, and makes managing client payments easier. There was a small learning curve at first, but once you get used to the system, it’s pretty straightforward. It has been a useful tool for our firm. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s easy to use and makes collecting and keeping track of client payments much more convenient. I also like that it is specifically designed for law firms, which makes it useful for our day-to-day work. #### Cons The billing and fees can sometimes be a little confusing, and I think some features could be easier to navigate or explained more clearly. --- ### The service is just OKAY - Overall rating: 1/5 - Reviewer: MAISHA B. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. the service is just ok. It is not something I would recommend #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Functionality: 1/5 #### Pros the ability to take mobile payments and that it is #### Cons the app only allows you take payments, not see pending or completed payments or engage in a more meaningful manner. The app should allow the same activities as the web based page, look at transactions, cancel them, refund them etc --- ### Very satisfied - Overall rating: 5/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have nothing but great things to say about Lawpay. Ease of transactions. Nothing bad to say at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of access. Everything is user friendly and client friendly. My clients love how easy it is. #### Cons Not a fan of the processing fees, but who is? I understand it’s a part of doing business. I just wish I remembered to charge them to my client each time. #### Reasons for choosing 8am LawPay Better performance compared to other products. --- ### Versatile payment platform - Overall rating: 5/5 - Reviewer: Brint H. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have appreciated Lawpay, being a platform I have been a member on for more than 7 years. It's cheap and versatile enough that I can see being a member for a lot longer, though if it stays expensive and other platforms get cheaper, I'll also be open to doing more business on another platform to save money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lawpay is pretty easy to use. It's a versatile tool, makes it easy to get paid. I appreciated that there are very few bugs and issues when using it. The tool has good security, and makes clients feel comfortable. #### Cons Biggest thing I don't like is the cost. I used to love that eChecks were so cheap, but now they charge a percent of the fee along with the credit card fees. And while not completely out of the ballpark, it feels like Lawpay is a bit more expensive than other platforms. And it feels like other CMS platforms are moving away from supporting the Lawpay integration, which can complicate things. #### Reasons for switching to 8am LawPay More versatile, law firm specific, cheaper than Square --- ### Best Services, Amazing Support! - Overall rating: 5/5 - Reviewer: Christopher G. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been amazing. Have been using 8am/LawPay for well over two decades and would highly recommend the product to anyone that asks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We receive very secure payments, processing times, great support with disputes, extremely professional services, and overall great reporting. Have always valued the security aspects of it. #### Cons Wish it would integrate more with different platforms, and not require manual payments to be entered. #### Reasons for choosing 8am LawPay Integrations and functionality were the important reasoning. #### Reasons for switching to 8am LawPay LawPay was an easier and likely solution. --- ### Lawyer Payment SOlution - Overall rating: 5/5 - Reviewer: Bassel E. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best decision we ever made. Superior to many other options we tried previously. Definitely the way to go for lawyers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy and intiuitive to use. Best payment system for lawyers. Have not encountered any issues while using it, #### Cons I like everything. There could be more customizable report options. But nothing that cannot be handled. #### Reasons for switching to 8am LawPay It was too difficult to use. Many bugs and problems along the way --- ### WHAT I LIKE ABOUT LAWPAY - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have not had any issues since I began using 8am LawPay, it is simple to use and is a very stable application. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, both for Staff and Client initiated transactions. You cannot make a mistake when using the application, the program will not allow you to. Great design. #### Cons I would like a to be able to customize some reports. The canned reports are good, but I sometimes need something a little more robust for those meetings with our [sensitive content hidden] #### Reasons for choosing 8am LawPay Ease of use, the client link is really simple to send and for the client to use. --- ### Love 8am LawPay! - Overall rating: 5/5 - Reviewer: Felicia A. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy how easy 8am LawPay is to use! The ability to send out invoices and receive payments is flawless. #### Cons I do not have any cons that I have came across at this time. Everything that I have needed to use 8am Lawpay for has been great! #### Reasons for switching to 8am LawPay We needed more options for clients to be able to use to make payments. WorldPay was also super expensive --- ### Making business less busy - Overall rating: 5/5 - Reviewer: Ryan P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hours were spent recording and calculating bills and payments and remaining balances and sending clients reports, before. So much time has been freed up for our firm by using LawPay. Plus, the fact that we can now accept any form of payment a client may possibly need is incredibly valuable. #### Cons The credit card processor device has not been working every time lately and we have to type in all of the card information and billing adress. this takes a while when the client is standing in front of you, waiting. #### Reasons for choosing 8am LawPay Clio cost a little more to use the electronic payment option and wasn't quite as organized and simple to use. There was only a small difference but still made it easier to make the decision. --- ### Highly Recommend LawPay to other Small Firms - Overall rating: 5/5 - Reviewer: Kimberly M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Highly recommend LawPay for simple, straightforward billing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The necessity of electronic payments is the main reason I obtained LawPay for my firm; we needed an electronic payment processing system that was secure and easy to use, as well as the ability to forward payment links to clients. I'd estimate more than half of our clients pay electronically now, where before LawPay our office was only using paper currency.This app absolutely is better than Square or the other small business electronic payment processing apps on the market. I also love that the processing fees are passed on to the client in a clear fashion; as a small business it would be difficult to cover those fees especially on some of these large trust deposits that might end up being partially refunded. #### Cons Lawpay could really use a recurring billing feature that keeps up with client billing for us. By that I mean a feature where, if we send out a bill and it is not paid or not paid in full, LawPay software will automatically resend the bill periodically to the Client until paid in full. Currently we do it manually or set up reminders in MyCase, which doesn't record its own reminders sent out. #### Reasons for choosing 8am LawPay Simple to use, no special equipment needed, and targeted at the legal industry. --- ### Would choose it over & over again. - Overall rating: 5/5 - Reviewer: Alexa N. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience with LawPay has been great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of utilizing it. I can set up & schedule payments for automatic processing & everything about it is just smooth sailing. From processing payments,to sending the financing option, to scheduling them. #### Cons That I cant see a list of the sent ClientCredit requests. #### Reasons for switching to 8am LawPay We went remote &couldnt take the register everywhere. --- ### Law Pay: Benefits and Drawbacks - Overall rating: 5/5 - Reviewer: Giselle M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been great, the customer service team is always helpful and quick, similar to their processing system which we have been very pleased with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate that Law Pay is specifically designed for law firms, its easy to create branded payment pages and payments are done super quickly. #### Cons I wish I could search the QuickBooks back by scrolling. As well our firm includes the attorneys name, and it happens to be common, and when searching clients with the same last name, it doesnt filter out the other clients due to the office name. (Search Rodriguez, it shows all transactions including that name and because the firm name includes Rodriguez, it doesn't filter anything. --- ### Law Partner - Overall rating: 5/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They have been very helpful for my business. One time, when I did not have my authentication code, their rep called me on a Sunday and got it for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LawPay is very user friendly; their representatives are friendly and easy to working with; I strongly recommend Them #### Cons I have no issues with LawPay at all. Their Staff address all my concerns and we resolve issues before they become problems --- ### Great Service - Overall rating: 5/5 - Reviewer: DeAndrea P. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. I am able to see when payment request are received by clients and potential clients. I am also able to obtain real time payment updates. #### Cons I have not had any issues with that has lead to any type cons with using the lawpay database. No issues thus far. --- ### Great Option for easy convenience - Overall rating: 5/5 - Reviewer: Alexandra D. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Each payment option for clients. I like that the link is put directly on the client's billing to make our life easier. #### Cons It was a little bit of a learning curve. I wish there was a document we can provide to a client to explain Lawpay to them. --- ### Love Lawpay - Overall rating: 5/5 - Reviewer: Sydney B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a good software managements for payments #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it shows your previous transactions in case you need to go back and look #### Cons There was not much I did not like about LawPay --- ### *secure, seemless, Lawpay - Overall rating: 5/5 - Reviewer: Tracy S. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. LawPay continues to be a valuable partner to all of us in the legal field. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LawPay allows for easy, secure payment processing for our clients and seemlessly integrates with our case management program. #### Cons There are no downsides to choosing LawPay for your clients! --- ### Love this product - Overall rating: 5/5 - Reviewer: Heather P. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using law pay for a few years now. I love the convenience of it, as my lawyer is 45 min from me. It’s really nice to not have to drive to go pay a bill and it’s nice I don’t get charged extra for paying online #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Convenience, easy to use, give me an invoice immediately of how much I paid for my records #### Cons It doesn’t save my payment information for the next time I use it --- ### The Best Payment Processor an Attorney Could Hope For - Overall rating: 5/5 - Reviewer: Randel H. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, LawPay is an excellent invoice and payment processor. They deposit funds into my accounts promptly and their partnership with Affirm offers an excellent option for payment plans should my clients want them. LawPay is the best option I've found in the payment processor industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros LawPay works specifically with attorneys in a way that anticipates and addresses issues unique to the practice of law. The invoices that are sent to clients are pleasant and enable the client to pay with very little friction on their end thereby ensuring prompt payments. #### Cons Scheduling payment plans is a bit cumbersome. I would prefer a more straightforward workflow to schedule payment plans. --- ### LawPay makes payment processing a breeze! - Overall rating: 5/5 - Reviewer: Amy S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's intuitive, easy and quick. Good user-face ease, graphics, and dashboards. Features like QuickBill, mobile payments, and Card Vault provide options to automate and reduce barrier to payment. Additionally, content, webinars and activities update users with new updates and features. #### Cons I cannot think of any drawbacks, truly a recommendable product/service in my mind. --- ### LawPay Eases Your Mind - Overall rating: 5/5 - Reviewer: Stephanie V. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The integration with Clio is very useful for keeping records. Overall it is an easy to use payment platform for both my workplace and our customers. The transaction records are also very easy to understand, and the search feature makes work easier for those who keep records. #### Cons LawPay's integration with Clio could use improvement. Clio seems to have a hard time with keeping up-to-date statuses of things like refunds or payments not linked to a bill sent out from Clio. --- ### Perfect solution for credit card billing for lawyers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with LawPay has been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LawPay is very easy to use, I always just use the QuickBill feature which allows me to quickly email a bill to a client. I can resend the bill and edit it afterwards if needed. My law firm is fully digital, so LawPay is great, I never send out paper bills. It also is great for complying with ethical rules related to trust accounts and credit card billing - almost all of my credit card bills are processed for up front payments into trust. #### Cons They have not yet switched to paperless monthly statements, so those come in the mail. I'd prefer paperless. Also, if you process a payment and issue a refund the same day, it will simply show up as a single transaction for the sum of the two - this complicates accounting, for me, in QuickBooks, which cannot handle a deposit and a withdrawal from an account in a single transaction. The complication is that when I do reconciliation in QuickBooks my bank account always shows a transaction I have to remember to ignore because I had to record it as two transactions. --- ### Use of LawPay promotes efficiency and convenience - Overall rating: 5/5 - Reviewer: Charles B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Use-friendly platform, great customer service. #### Cons There are no cons to report at the moment. ## More reviews [Next reviews](https://www.softwareadvice.com/legal/lawpay-profile/reviews/?page=2) --- 8am LawPay Reviews, Pros and Cons - 2026 Software Advice