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> Reviews of Neos. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Neos is a good fit for you!

Source: https://www.softwareadvice.com/legal/needles-profile/reviews

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Neos Reviews

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# Neos Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(132)

4

(41)

3

(9)

2

(10)

1

(10)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.4

Value for money

4.2

Functionality

4.2

* * *

### Pros

"It helps our teams stay aligned, keeps cases moving, and provides consistent data we can rely on."

"Everything I can think of is organized, and the ability to create custom tabs for your law firm is really helpful."

"Neos has a fantastic case calendar which syncs with my email and outlook Calendar making it easy to manage deadlines all in one place!"

### Cons

"The biggest downside has been around integrations and responsiveness. Despite submitting a simple request for read-only API access, we haven’t received any response for weeks."

"Sometimes we have issues with the merging on the email app with tagging, but not much."

"I don't know how I would be able to manage the number of files and tasks in a day without NEOS. "

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Neos Reviews, Pros and Cons - 2026 Software Advice