Osprey Approach: Comprehensive, Intergrated & Excellent!
Overall experience is excellent. The software is fast, easy to use and the support team is excellent. The training is very comprehensive and when utilised properly and fully, a firm can benefit greatly from it.
Osprey is entirely web-based which makes access very easy, across all devices. The reporting and accounts function is very comprehensive and helps with accounts rule compliance. The integration between the accounts and the case management is seamless so nothing goes missing.
There is a requirement for a good internet connection as the software is web-based. However this is not a criticism per-se.