--- title: "Osprey Approach Software Reviews, Demo & Pricing - 2026" description: "Review of Osprey Approach Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/legal/osprey-approach-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Law Practice Management Software](https://www.softwareadvice.com/legal/law-practice-management-comparison/) / Osprey Approach Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/legal/osprey-approach-profile/reviews/)[Alternatives](https://www.softwareadvice.com/legal/osprey-approach-profile/alternatives/) # Osprey Approach Review From £75-£135/month 3 plans Wondering if Osprey Approach is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Osprey Approach 3.9 [(30)](https://www.softwareadvice.com/legal/osprey-approach-profile/reviews/) Pricing Starting at £75.00 per user per month ### About Osprey Approach The all-in-one legal accounting, practice, and case management software solution that makes running your law firm easier. Osprey Approach is a trusted software partner to SME law firms nationwide, who utilise the software and support services to save time, run a profitable firm, enhance client service, and ensure compliance. Osprey Approach is a fully integrated solution that provides legal accounting, time recording, billing, client management, business intelligence, client portal, configurable sector-specific workflows, document production and case management features and functionality. All your firm’s data, documents, and communications are centralised into one system helping you reduce errors, streamline processes, and stay compliant whilst delivering a quality client service. Securely hosted, and accessible via your internet browser, you can manage a hybrid team easily and improve collaboration across departments. Osprey integrates with market-leading business tools including Microsoft 365, Lexis Smart Forms, InfoTrack, DocuSign, and TextAnywhere. Osprey support & training To help make running a law firm easier, Osprey provides all law firms and their teams with ong... oing software support and training. Access unlimited training, telephone-first support, and regular check-ins from your success manager to ensure the software is helping you meet your business goals and achieve a return on your investment. Osprey empowers your entire team Cashiers & accounts teams: SRA compliant accounting software helps you easily manage requisitions, bills, client ledgers, office accounts and financial reporting from one platform. Compliance officers: effectively manage you data, standardise processes with workflows, and create a digital audit trail that helps you evidence risk management procedures and ensure compliance. Solicitors & support staff: integrated time recording, document and form production, matter management, and client communication tools help to save you time and progress cases quicker. Management: access real-time data and intuitive reporting tools to gain full visibility of your firm’s performance to make data-driven decisions that help you stay competitive. Do you work for Osprey Approach? [Manage this product listing](https://www.g2.com/products/osprey-approach/claim_requests/new?auto=true) Wondering if Osprey Approach is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. ## Osprey Approach User Interface ## Popular Osprey Approach Alternatives Main Product Osprey Approach 3.9 [(30)](https://www.softwareadvice.com/legal/osprey-approach-profile/reviews/) Ratings Breakdown - 3.97Ease of use - 3.84Value for money - 4.34Customer support - 3.77Functionality Pricing Starting at £75.00 per month Get Price Alternative Product [LEAP](https://www.softwareadvice.com/product/20175-LEAP/) 4.2 [(551)](https://www.softwareadvice.com/product/20175-LEAP/reviews/) Ratings Breakdown - 4.15Ease of use - 3.98Value for money - 4.18Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) 4.7 [(1752)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.51Value for money - 4.68Customer support - 4.47Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) 4.6 [(807)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.54Value for money - 4.60Customer support - 4.43Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/) 4.8 [(360)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.53Value for money - 4.72Customer support - 4.64Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [CARET Legal](https://www.softwareadvice.com/product/87569-CARET-Legal/) 4.4 [(160)](https://www.softwareadvice.com/product/87569-CARET-Legal/reviews/) Ratings Breakdown - 4.52Ease of use - 4.31Value for money - 4.36Customer support - 4.28Functionality Pricing Available upon request Get Price ## Osprey Approach Pricing and Plans Osprey Approach has three plans. Essential is £75.00/user/mo billed monthly. Advanced is £105.00/user/mo billed monthly. Premium is £135.00/user/mo billed monthly. Essential £75.00 per user, per month Manage matters efficiently with an all-in-one case and accounting solution. No plan information available Advanced £105.00 per user, per month Level-up your practice with a branded client app and enhanced support for your team.… No plan information available Premium £135.00 per user, per month Unrivalled support and all powerful features to empower your team and improve ROI. No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Osprey Approach pricing compare to alternatives? Osprey Approach's starting price is £75.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Osprey Approach3.9[(30)](https://www.softwareadvice.com/legal/osprey-approach-profile/reviews/) | £75.00 /user/mo | Not available | Not available | 3.8 | | [LEAP](https://www.softwareadvice.com/product/20175-LEAP/)4.2[(551)](https://www.softwareadvice.com/product/20175-LEAP/reviews/) | Pricing available upon request | Not available | Not available | 4.0 | | [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/)4.7[(1,752)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) | $49.00 /user/mo | Available | Not available | 4.5 | | [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/)4.6[(807)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) | $50.00 /user/mo | Available | Not available | 4.5 | | [Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/)4.8[(360)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) | $49.00 /user/mo | Available | Not available | 4.5 | Osprey Approach3.9[(30)](https://www.softwareadvice.com/legal/osprey-approach-profile/reviews/) * * * Starting price £75.00 /user/mo Free trial Not available Free version Not available Value For Money 3.8 - [LEAP](https://www.softwareadvice.com/product/20175-LEAP/)4.2[(551)](https://www.softwareadvice.com/product/20175-LEAP/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.0 - [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/)4.7[(1,752)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) * * * Starting price $49.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 - [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/)4.6[(807)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) * * * Starting price $50.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 - [Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/)4.8[(360)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) * * * Starting price $49.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 ## Osprey Approach Features - Popular features found in Law Practice Management Calendar Management Client Portal Communication Management Contract/License Management CRM Document Generation Expense Tracking Mobile Access Reporting & Statistics Task Management Third-Party Integrations Trust Accounting - More features of Osprey Approach Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Billable Items Tracking Billing & Invoicing Billing Rate Management Built-in Accounting Case Management Case Notes Client Management Collaboration Tools Compliance Management Conflict Management Contact Database Contact Management Customer Database Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Deadline Management Docket Management Document Automation Document Management Document Storage Document Templates Electronic Signature Email Management Financial Management For Legal Professionals Forms Management Full Text Search Invoice Management Legal Case Management Records Management Reminders Search/Filter Secure Data Storage SSL Security Task Progress Tracking Time & Expense Tracking Timer Time Tracking Two-Factor Authentication Version Control Workflow Management ## Osprey Approach Integrations Docusign Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review TextAnywhere Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Microsoft Word Integration rated undefined from -1 review ## Osprey Approach User Reviews ## Osprey Approach customer ratings - Overall rating: 3.9/5 - Total reviews: 30 ### Rating distribution - 5 stars: 10 reviews (33%) - 4 stars: 12 reviews (40%) - 3 stars: 6 reviews (20%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (7%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 3.8/5 - Customer support: 4.3/5 - Functionality: 3.8/5 --- ### Osprey Approach: Comprehensive, Intergrated & Excellent! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is excellent. The software is fast, easy to use and the support team is excellent. The training is very comprehensive and when utilised properly and fully, a firm can benefit greatly from it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Osprey is entirely web-based which makes access very easy, across all devices. The reporting and accounts function is very comprehensive and helps with accounts rule compliance. The integration between the accounts and the case management is seamless so nothing goes missing. #### Cons There is a requirement for a good internet connection as the software is web-based. However this is not a criticism per-se. --- ### Overall a decent case management product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was introduced to Osprey at a previous job. When I set up my own firm I stuck with Osprey because it does everything I need (and probably a fair bit more). I have been courted by alternatives but the additional benefits of those systems do not justify their higher costs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Does most of what I need well, including document production and accounts. Has a lot more features I do not use or have the time to set up. Recent upgrade to Osprey Approach is a huge improvement over the previous version. Competitively priced (despite a recent hike). #### Cons Too many features/functions are difficult to find and Osprey need to do something to stop the system reverting to a previous client's details when changing pages just because the matter number has not been entered on the matter history page. The minimum subscription is 3 licences when I only need 2. It's still cheaper than alternatives though. --- ### Fallen Behind - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered We moved onto this as our first case management system and were initially pleased with it. However since its "upgrade" we have become progressively disillusioned. If you want to use the desktop version its internet explorer or nothing if you want to print documents and that is very slow. The app is faster for printing documents but it does not allow bills to be printed and is difficult to use and badly laid out if you use it on the desktop. Chrome is much faster as a browser and saves time but it does not let you print anything at all. The helpdesk seems not to know what they are doing - for years we have had problems with the software just logging us out - after some three years they have finally suggested this might be because of our security on the computer (we use webroute). We also have some accounts shared by part timers - the new security makes that very difficult and Osprey are claiming that that is not allowed despite us making it very clear that we did that when we first looked #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The accounts are clear and it's easy to set up new matters and search the database. #### Cons It does not provide one really good platform/browser to use it on. It is slow and unresponsive and support while superficially helpful seem unable to actually help on many occasions #### Vendor response We are disappointed that you feel Osprey is not currently meeting your expectations and our Support & Implementation Manager has been liaising directly with you to address these concerns. Sharing user accounts is a security issue and is discouraged by the SRA. To ensure all of our customers remain safe and compliant with SRA advice, we have enabled enhanced security via two-factor authentication, which is not compatible with sharing user accounts. In addition, our software license has never permitted this. We want to work with you to enhance your use of Osprey, therefore, further training is being provided to you and your team to ensure that the requirements of QualitySolicitors Palmers are met. We are confident that after these training sessions have been completed, your issues will be fully resolved. Replied August 2020 --- ### A love hate relationship - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been okay. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is relatively easy to add in new templates, providing you know the codes to put in titles and names and things. It makes it somewhat easy to find all the information on that client. #### Cons The new update. I found the older version to be much easier to use. --- ### a good case management system - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros what i like most about this software is that it is user friendly and easy to train staff on the relevant features of the case management system and also if there are any issues the support staff are quick and helpful #### Cons There are a few issues with losing documents if the intranet goes down and perhaps a few more features could be added to the system in relation to emails as in documents attached to them - at the moment you can just import emails in but when sending emails all the documents attach. Also as a law firm the bundle package needs to be updated --- ### better out there - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very poor trying to deal with director. attitude problems #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Seemed ok but we moved to another product #### Cons decided to move to a competitor product and then experience poor service from Osprey. Toys out of the pram stuff #### Vendor response Thank you for leaving a review. We're disappointed to hear you had poor service from Osprey. We're usually rated extremely highly on the customer support we provide so we'd be keen to understand more about your experience. We're also sorry to hear you've moved to another product, but we hope that suits you better and if there's anything we can do to assist you in the future, please don't hesitate to contact. Thanks, The Osprey Team Replied September 2021 --- ### User experience - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is relatively easy to get used to. Flexibility in use would make UX better #### Ratings breakdown - Ease of use: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros it is relatively quick, even when the network is struggling the software is usually responsive. #### Cons The software is not flexible. Search options are not user friendly. Several tasks must be carried out manually for example time stamps requires about 5-7 manual steps to complete a simply task such as sending an email. Folders do not tend to hold documents or correspondence - everything seems to appear on one page. Unable to select and delete more than one item from Osprey once uploaded #### Vendor response Hi Fazl, Thank you for your review, you have made some useful points which we would love to understand further. I will be in touch privately to explore how we can improve the software based on your experience. Thanks, The Osprey Team Replied May 2019 --- ### Does the job but a little clunky! - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I understand it is very good for our accounting team #### Cons The older version was more old fashioned looking and improvements have been made but the system remains clunky and does not have some of the more advanced features of other more modern case management systems. #### Vendor response Hello, Osprey Approach contains a lot of advanced functionality that often requires a little additional training to make the most of. We offer unlimited all inclusive training as part of your licence. If there is any functionality you are looking for, please contact support! support@pracctice.net 0330 060 4940 Replied May 2019 --- ### Osprey Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Osprey Approach is a positive one. The check out system is very reliable and allows for constant review of documentation. The software is aesthetically pleasing and user friendly and I would recommend this software to all colleagues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is responsive to demands, which means that navigating through matters and ledgers is next to seamless, allowing for quick reviews of files and documentation. The software looks great and is incredibly user friendly. #### Cons The software can often take some time to generate a document, but that may be down to my computer speed as oppose to the software itself. --- ### Osprey - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros It is very easy to navigate and it is very quick to get your head around. Easy to load clients when needed. #### Cons I think the integration with Silverlight needs tweaking. #### Vendor response Hello, Thank you for your review. Our Silverlight integration has recently been updated. If you would like to learn more about the different document generation options, contact support. Thanks, The Osprey Team Replied May 2019 --- Showing 1 - 10 of 30 Reviews [See All Reviews](https://www.softwareadvice.com/legal/osprey-approach-profile/reviews/) ## Osprey Approach Popular Comparisons [Clio vs Osprey Approach](https://www.softwareadvice.com/legal/clio-legal-profile/vs/osprey-approach/) [Compare All Alternatives](https://www.softwareadvice.com/legal/osprey-approach-profile/alternatives/) ## Other Top Recommended Law Practice Management Software [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) **4.7** (529) Recently recommended **300** times [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1752) Recently recommended **268** times [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (301) Recently recommended **257** times [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) **4.6** (807) Recently recommended **176** times Stuck Between Options? 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