Excellent experience. Great overall. No complaints. Great people to work with!

Intuitive. Easy to learn. Great technical support based in the United States. U.S. based company that is not owned by one of the giant legal industry firms. A network of consultants who are passionate about the product. Well thought out and tested updates.

Can't think of many. Support becomes mandatory to use the software beginning in 2020, but you'll want to pay for support to get updates and the excellent tech support

We have used the product for over 30 years and are impressed with the continued updating to keep current with new technology. I am looking forward to one day being able to "dial" the client through VOIP integration already in the office.

The fact that this suite of programs interact with each other is wonderful. Everyone in the office can work in the programs simultaneously and have access to all information about any one of the clients. If one staff member enters information, notes, scans documents, enters time or costs for a client, every person will have access to that same information. This solves a lot of explaining to clients "I will ask her when she comes in if that document is ready" because the document is right there attached to their client information for all to see. Of course, you can limit by group which staff members can access what information depending on security of certain financial rights.

If you have more than one person writing checks, you must wait for the other person to finish before you can print your checks. There isn't a "stacking" policy in the payables program.

It does what it is supposed to do. I use Tabs3 for billing and for keeping track of my client trust account. It has many useful features and reports.

They had very bad service when it comes to maintenance. The software is not very user-friendly, first of all, so you're likely going to need technical and/or customer support. I've been using it for nearly 10 years, and this is how they treated me: I paid the same price for maintenance for the first three years, and everything was fine. Then they decided it was time to start gouging me. Every year, the price went up. The service I received was exactly the same, but they decided to charge me more and more for it with each passing year. I asked them to please lock me in at a rate, and that I was willing to sign up for a long-term commitment, but they refused, insisting that I pay more with each passing year. Over a 3-year period, the price went up by nearly 100%. Eventually, I terminated my maintenance plan to keep my office costs down. After a year off, I decided to pay for another year of maintenance, hoping to start at a fresh, low rate. But the opposite happened-- they not only quoted me an even higher rate than before, but THEY TOLD ME I WOULD HAVE TO PAY FOR THE PREVIOUS YEAR (the year in which I received no maintenance services) in order to get them to agree to provide me with maintenance again. WOW. Money for nothing. That's not just sleazy, it's unethical.

I have been using TABS3, TAS, APS and GLS for over 30 years and it is a very powerful program. My office has been using this software since 1989 and we have no intention of changing it. Everyone in our office enters their own time and it is very easy to train people to use the program. The software makes the accounting, bill paying and billing very easy to do. As they have updated the software they continue to add features that save time and therefore, money. My experience with this software has been very good.

This software is very comprehensive. We use the billing, trust accounting, accounts payable and general ledger modules of this software. They are very good about updating the software on a regular basis and listen to the users comments and requests for upgrades. I like that it integrates well with all of the modules of software. The trust accounting module is excellent and makes it really easy to comply with the bar associations regulations on lawyers' trust accounts. It prints a three way reconciliation that balances not only with the bank statement, but with the trust accounts as well.

In some ways, this software is so comprehensive and has so many features that it can be hard to understand all of the capabilities of the software or to find certain features. But if you think it can do something, it probably can. The Software Technology technical support people are incredible. They will stay on the phone with you for as long as it takes to learn a feature or figure out how to do something.

I've been using TABS3 software since about 1998. Having TABS3 Software and its integrated software modules make billing, case management, accounts payable, GL and trust accounting a breeze. TABS3 software bills are easy for clients to read making it easier for them to pay. It's easy to maneuver in, make changes on a draft basis and the like. Pulling information from TABS3 software for analytics makes my job easier to determine timekeeper production, fields of practice viability, and financial progress. And bank reconciliations - nice! PracticeMaster manages information at-a-glance - no more pulling paper files or going to other programs to find it. TABS3 software is one of our most valuable tools.

All STI products are integrated. They are user-friendly.

Report Writer: Unless you have a computer programmer on staff or know someone who is intimately familiar with Report Writer, Report Writer is not worth the trouble because you'll never figure it out. Quirky things that cause problems: A. You can't give discounts on bills unless your current fees billed supports that amount of discount. Discounts are given on an overall basis, not just on the current fees billed. B. AP module leaves you hanging in TABS3 cost entry; it doesn't cycle back to AP so you can write more checks. C. Refunds where no money is involved can go over to GL as if money was involved - need to be on your toes to delete that immediately.

AMAZING. I love this software. It's the best account billing software that I've used in the legal field so far. When cost codes are needed for certain accounts they are easy to use and the reports that can be generated are very detailed.

I love how easy Tabs is to use and just like the name, all you have to do is TAB through the entire invoice. It's very easy to navigate and when you need to make changes it's super easy. The new design layout that was just unveiled is great! There are some new much-needed features that were updated and that makes it even better.

I don't like the fact that once you create an invoice and save it if you realize you messed up and put it under the wrong account number, you can't just fix it and delete it yourself. You need to contact an administrator with permissions to have it deleted, but I understand that's just a safety precaution and nothing really negative about the software itself. Otherwise, I haven't found any additional negative things about Tabs.

The software really helps manage my practice. The functionality is great, customization is great, and customer service is great. Thus, it has the capability of doing nearly everything we desire. The organization is perhaps my favorite feature. That, along with the search function, means that I can find anything I'm looking for: documents, emails, journal entries, phone calls, etc. Further, being able to deal with my timer and work saves a lot of time.

With a greatly customizable software comes a steep learning curve.

I've used Tabs3 for over two years at my present job, but have used it for over three years at a former job. It's the best. All of the modules integrate seamlessly with each other, and the technical support is fantastic.

There are no cons. The software is the best.

I work for an MSP, and our legal clients love PracticeMaster. The integration with Office and NetDocuments is key.

Not applicable, as any issues we have had deploying and provisioning the software have been handled swiftly by your techs.

I am currently in the process of updating all my systems and they have been amazing to work with. Everything I have asked for has been completed.

Although there is a learning curve, this software is able to do everything I need. The other Tabs systems all integrate seamlessly which allows for less time wasted.

There is a learning curve. It isn't an expensive system, so the cost shows in some of the functionality. There is way more offered than you actually use so it's not as user friendly as it could be.

Consistent response and use for entry of fees and expenses. Billing fairly simple.

Integration with Outlook for entries of fees, expenses, calendaring ,etc.

Somewhat uncomfortable with use for flat fees

I really like the software because I can pull time and expenses quickly. I had another firm ask how come I can quickly get the information needed out of my system. I recommended this software to them and sent them your information.

It captures cost and fees in one easy to use program

The software does not allow the AP system to populate name and address from Tabs3 to issue client settlement checks. Class action firms represent many clients in the same case. When a case settles I have to print client name and address then type the same information into the AP program to issue checks. Being a class action firm we do not bill clients for fees and cost. I need the capability to bill and track cost to individual partners in the firm who then pays for the cost. This billing needs to be on a percentage basis.

Tabs3 software is very powerful. By the time I learned how to use Tabs 3 at the most basic level, I felt as if I could be an accountant. I am still discovering useful and time saving features.

I most value the interface between Practice Master Billing and Tabs 3 . A law firm rises or falls on its billing practices. The easy to use timer allows us to easily capture time spent on multiple projects and with multiple clients throughout the work day, which results in more accurate billing.

The software is not user friendly. The learning curve is very steep.

We use all the modules of the TABS3 software. Because all the modules are integrated transaction data passes seamlessly between them eliminating any duplicate entry and ensuring all the firm's data is up to date, accurate and consistent across all business functions. Complete accurate business transaction data in turn allows the firm to make timely and productive business decisions.

The full integrated functionality. We use all the modules PM, TABS, APS, GLS and TAS. All of the modules work together and there are no interfaces that have have to be maintained or adjusted for with new releases of multiple products.

It s very feature rich and I am not sure we are using all of its capabilities to their full advantage but operating the business comes first.

I have utilized TABS3 and it's corresponding modules in firms I have worked for since 1991. I find the program to be user friendly and robust in the features it offers. Module integration allows for seamless flow throughout the programs. TABS3 customer support is the best I have ever worked with. I can always count on their customer support representatives to assist me with any problem I may encounter. Support representatives will see your problem until it is resolved to your satisfaction. As a company, TABS3 is open to suggestions for changes/additions to its programs. They are very open to user feedback. If you are considering a switch from your time, billing, and accounting software, I highly recommend you review TABS3. I think you will be very happy you did.

Module integration, ease of use, customer support, and company response to user feedback

The cost of cloud-based (platinum) service. It would be wonderful if I could work on TABS remotely without having to pay an arm and a leg to do so.

Rep was so helpful in correcting my issues. His patience and knowledge of the GL, Trust Account and TABS3 correct my problem if a very short time. He took the time to explain and show me what we need to do to correct the problem.

I don't know how you could use the programs without having the maintenance also. I find so much help from the support when I need it most. The wait time is minimal depending on the time of day. The technician makes it easy explaining and if you have problems with the explanation, you have them access Teamview and point you in the right direction without anyone but yourself accessing your database.

No comparison to what I have used in the past.

The billing system works well. We have used this program for more than ten years and have been happy with it. However, we now have all of our documents in the cloud, and therefore tried to convert to their cloud version. They won't allow you to do that unfortunately without also buying their management software, which is really of no use to us. It's too bad because we do like the program and would recommend it to someone who is not interested in having the convenience of mobile connectivity.

We are having leave because we cannot use the cloud billing without having to also buy a bunch of pork that we just don't want or need. They should allow you to just use the billing system online without forcing you to also buy their practice software.