--- title: "Tabs3 Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Tabs3. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Tabs3 is a good fit for you!" source_url: "https://www.softwareadvice.com/legal/tabs3-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Legal Billing Software](https://www.softwareadvice.com/legal/billing-comparison/) / [Tabs3](https://www.softwareadvice.com/legal/tabs3-profile/) / Tabs3 Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/legal/tabs3-profile/) Reviews [Alternatives](https://www.softwareadvice.com/legal/tabs3-profile/alternatives/) # Tabs3 User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 196 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 143 reviews (73%) - 4 stars: 41 reviews (21%) - 3 stars: 7 reviews (4%) - 2 stars: 3 reviews (2%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The reporting feature is also a big plus—once you figure out how to customize them, you can pull up exactly what you need to see for the month. - I chose Tabs3/PM back in 1999 and nothing else has ever compared to the company's integrity, support of their reseller channel, end-users and continual updating of the software. - It also makes our office systems run so much smoother with how efficient their accounting and bookkeeping services are. ### Most mentioned cons - We're not that happy multiple users can't use the system at the same time to invoice or bill customers. - They refused to update their systems beyond the Windows 98 based platforms. - The system can feel a bit outdated and may take time to learn. ## Tabs3 customer reviews Showing reviews 1-25 of 196 (page 1). ### A Software Consultant's View of Supporting Tabs3/PM - Overall rating: 5/5 - Reviewer: Edie Z. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Tabs3 has been over a 25 year span where I have sold, installed, customized and trained end-users all over the United States. Tabs3 has been my bread & butter so to speak. I do not sell or support any other products which you might think makes me bias but it's a CHOICE. We all have to make a living and I have been blessed enough to be able to choose what products I want to support that will provide the best user experience. I chose Tabs3/PM back in 1999 and nothing else has ever compared to the company's integrity, support of their reseller channel, end-users and continual updating of the software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tabs3 and PracticeMaster continually provide excellent support to their end users both directly and through a channel of very knowledgeable consultants who have supported this product for decades. As an independent software consultant for over 25 years, I have had my choices of products to support and hands down, Tabs3/PM is how I choose to make a living. Why? I want happy clients at the end of the day and I know with Tabs3/PM, I'm working with a solid foundation, a proven system, and a system that will grow with the firm. #### Cons We all know there nothing perfect. With that being said, the things that irritate me with Tabs3 are minor implementation scenarios that could be streamlined. But the end-user does not feel that pain on a large job. Only the consultant. #### Vendor response Edie, thank you for this incredible insight from a consultant’s perspective and for 25+ years of partnership! It's an honor to hear that Tabs3/PracticeMaster Software has been the foundation of your consulting practice since 1999, and we're grateful you've chosen to build your business around our products. We hear you on implementation streamlining, and we'd love to hear specifics on what would help make these transitions smoother in the future. Thank you for the great work you do supporting firms using Tabs3/PM nationwide! Replied August 2026 --- ### TAB3 Review - Overall rating: 4/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with the software is good. The software provides a good user experience for us. Good performance and ease of use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros TABS Software has given us a streamline to our billing, bookkeeping, collections and reporting tools. #### Cons We're not that happy multiple users can't use the system at the same time to invoice or bill customers. #### Reasons for switching to Tabs3 Attorney prefers this software for it's layout. #### Vendor response Chris, thank you for your review. It’s nice to see that the software is providing a streamlined process and has been easy to use. If the firm’s subscription has multiple users, but you are seeing limitations on how many can work in the invoicing/billing cycle at the same time, there could be adjustments to those users’ access rights that need to be done. If you would like to investigate that further, please reach out to Support (402.419.2210); they would be happy to assist you! Thanks again! JayC. Sr. Training Specialist Replied May 2026 --- ### Tabs3 Billing, Accounting & Practice Management - Overall rating: 5/5 - Reviewer: Nancy C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used unspecified for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Tabs3 software for 30+ years. As a consultant, I am familiar with many of the other legal software packages, and the one I use for my business is Tabs3. It continues to evolve with the latest technology, and I completely trust the integrity of the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is rock-solid. It is comprehensive and integrates all areas of the law practice. The company (STI) is meticulous in producing bug-free software, and they are immediately responsive to all support questions. The user interface is intuitive and the work-flow is easy. The process to email bills has reduced my billing time from 2 days to 1 hour. Too many great features to list them all. I give this software my highest recommendation. #### Cons One minor option I'd like to see is the ability to change WIP transactions for costs as well as for fees. --- ### Good for the Price Point - Overall rating: 3/5 - Reviewer: Emily D. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros They are always changing and upgrading the platform. The conflict check reports and all around reporting in general is very helpful. They just updated their billing system as well and it has been very useful #### Cons It is a very outdated experience when utilizing the software. Only one person can complete the billing at a time which slows down the process. While the offering of reports can be very useful I find myself having trouble utilizing them as there are items that I would like to search or sort by that are only available if you purchase a report builder. #### Vendor response Emily, thank you for sharing your feedback. We’re glad you’re finding value in the ongoing updates, conflict check reports, and recent billing improvements. We also appreciate your notes about the user experience and reporting tools. Many of these challenges — like multi-user billing capabilities and expanded report customization — are addressed in our upgraded solutions, Tabs3 Platinum Edition and Tabs3 Cloud. These versions provide improved speed and performance, eliminate the requirement for other staff to be out to complete the billing cycle, and offer more flexible reporting capabilities. We’d be happy to review your setup and discuss whether an upgrade could better meet your firm’s needs. Please reach out anytime — we’re here to help! Jay C. Sr. Training Specialist Replied October 2025 --- ### Loaded with features and excellent phone support - Overall rating: 5/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am really happy with Tabs3 & Practice Master. Having used it for 7 years, I have, and am I am happy to continue to recommend it it other firms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been working with Tabs3 for about 7 years, the software has more features than we even use, but are there for larger firms with more complex billing systems. In the instances when we run into a tricky situation, the phone support is fast and knowledgeable. You get a real person who does in fact know how to solve whatever issue you are having. The system is stable and we very rarely run into any software issues. #### Cons The one situation that is a little inconvenient is that not all of the screens that are available in the Tabs3 client exist in PM. Consequently, users who are primarily using PM, have to specifically log into Tabs3 to make billing-related edits to the client profile that are not accessible in PM. #### Reasons for switching to Tabs3 Timeslips as a software becomes unstable as the user count increases, causing processing issues and delays, including administrator time in addressing the instability. #### Vendor response Jennifer, thank you for your submission. It’s great that you find the software feature-rich and Support helpful when you contact them. We also appreciate that you continue to recommend our software to others. If you would like assistance in investigating the differences the employees are seeing between the Tabs3 and PracticeMaster fields, please let Support know. Thanks again for your kind words! Jay C., Sr. Training Specialist Replied March 2024 --- ### Tabs, APS, GLS, TAS, Practicemaster - Overall rating: 5/5 - Reviewer: Judy O. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BEST Programs for any business that needs a controlled accountability for clients, court, law firm. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program keeps all client information controlled. Anything needed for any certain client is a quick report. Address, expenses paid out, payments incoming. balances on accounts, any extra notes that will be needed is also been a key part of this program. It is one of the best quality programs that i have worked with. Support team has always been very helpful and quick with any problem solving or questions. #### Cons Price, but to get a good program like this, it will cost. #### Reasons for choosing Tabs3 Much better defined programs, by client . You can run about any kind of report you want in minutes. #### Vendor response Thank you, Judy! It looks like you are finding the software and Support staff beneficial for the firm’s use, which is great to hear. We appreciate you taking the time to submit a review. Thanks again! Jay C., Sr. Training Specialist Replied March 2024 --- ### Great Product - needs updated to current times - Overall rating: 4/5 - Reviewer: Christopher G. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I loved the reporting features it had; it worked amazing. The UI updates they gave were basically masking what the end side of the product functioned off of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Tabs3/Practice Master was one of the best Accounting and Bookkeeping products I have ever used. The reality is, it is an old software platform that requires an on-site server to function; They attempted to utilize the acquired SAAS program and said it would function the same way, however it never did. As a hard-installed (on-site) install, it is absolutely amazing. However it still needs drastic updates to it's overall platform and a rework of the entire backend. #### Cons They refused to update their systems beyond the Windows 98 based platforms. It nolonger worked with 64bit systems, and required on-prem services. It is an old (while very efficient) product, and needs to be updated to a post year 2010 platform. #### Vendor response Christopher, thank you for your review. Your terminology suggests that your firm is no longer using Tabs3 software, which is perhaps why you haven’t seen the many enhancements that we have made in recent years. We consistently work with 64-bit OS for firms who wish to stay on-prem, but we also offer Tabs3 Cloud, which has the rich features and security that firms have come to expect from Tabs3. Recently released Version 2026 also sports a more modern look and we have additional enhancements for Tabs3 Cloud coming soon. I hope that this information inspires you to reconsider Tabs3 Software as the firm’s billing, financial, and case management solution. Thanks again! Jay C. Sr. Training Specialist Replied April 2026 --- ### Good for billing, but feels a bit old school - Overall rating: 4/5 - Reviewer: Shreyas N. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It's a solid tool if you just need something reliable that keeps your accounting straight. It might not be the prettiest software out there, but it offers decent value for money because it rarely crashes and handles the heavy lifting well. We rely on it every day, even if we grumble about the clunky menus sometimes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The billing and bookkeeping sides of things are really thorough. It handles all the complex accounting stuff easily, which makes me feel confident about the security and compliance side of things. The reporting feature is also a big plus—once you figure out how to customize them, you can pull up exactly what you need to see for the month. #### Cons It definitely looks and feels like older software. The interface isn't super intuitive, so training new people on it always takes a while. Also, trying to get hold of customer support can sometimes be a hassle when you're stuck on a specific billing error and need answers fast. #### Vendor response Shreyas, thank you for the kind words about our billing, bookkeeping, and reporting capabilities — it means a lot to hear that Tabs3 is a reliable daily workhorse for your firm. We’re actively working on user interface updates, and if you have any specific recommendations that you would like to share, our development team wants to hear from you! Please email your thoughts to wishlist@tabs3.com. Thanks again! Jay C., Solutions Engineer Replied May 2026 --- ### Over 20 years and it's still our go-to solution! - Overall rating: 5/5 - Reviewer: Tari M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using Tabs for over 20 years. It continues to grow features and gets more robust over time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tabs3 is great value for the money and has a robust offering of modules that integrate seamlessly for accounting, billing, management reporting and client management. Customer support is amazing and can troubleshoot most items over the phone. #### Cons I have not run into any cons with Tabs3. It has everything our small law firm needs to function like one of the big fish. It has a lot of options for bulk entries, integrations, etc. #### Vendor response Tari, thank you for your review. It is great to hear that our software continues to address your firm’s needs as it has over the last two decades. The high level of support that you receive when you reach out is something we take great pride in. Thanks again for your shout out! JayC, Sr. Training Specialist Replied March 2026 --- ### Oustanding customer service. - Overall rating: 5/5 - Reviewer: Terri M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome! The Customer service is outstanding and everyone is so helpful. Also the tutorials are very helpful also. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Support and how everything is taught at a level and speed that I can understand. They make me feel improtant. #### Cons Really have not had any problems we also have Practice Master which I find has a few flaws but all over all everything in Tabs Accounts Payable and now Trust Accounting is amazing #### Vendor response Thank you for taking the time to submit a survey, Terri! Over the last 45+ years, we’ve consistently prided ourselves on providing pinnacle-level customer service by our staff. You, as well as all our users, are important, and should always feel that way when reaching out for assistance and it’s great to hear that you are experiencing this first-hand! Support would also like to help you with any “flaws” with PracticeMaster that you hint at, so please call in or submit an email to support.team@tabs3.com. We'll review the situation and offer suggestions or guidance to get them addressed. Thanks again for your kind words! Replied February 2026 --- ### Excellent for dedicated timekeepers - Overall rating: 5/5 - Reviewer: Field L. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using TABS3 for over 20 years. Prior to that time, as a CPA, I assisted attorneys who were using it as well. It is an excellent product that has been around for a long time. And this is a company that understands "if it ain't broke, don't fix it" because it works! (Don't misunderstand the difference between updated/modernized versus "overhauled". This product has kept up with the times without overreaching.) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This is an excellent product that works as advertised. It is geared towards attorneys but, as a CPA firm, it has benefitted us greatly. #### Cons I would like to have a better "training session" to use this software. I believe we are using it well, but it could be better benefit us (but I'm not sure how). #### Vendor response Field, it is wonderful to see such long-term commitment to using our software over the last two decades; thank you for your loyalty! If you are interested in receiving training, please complete the following form at https://www.tabs3.com/support/training.html. And don’t forget, for immediate questions, you can reach out to our amazing Support Team at 402-419-2210 for assistance! Thanks again for your kind words! Jay C., Sr. Training Specialist Replied January 2025 --- ### Review for Tabs3 - Overall rating: 5/5 - Reviewer: Kathy D. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was intimidated and nervous for the change. After going over the program with another office who recommended Tabs3 I was able to see how everything connected for day-to-day transactions and felt less intimidated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At first I was intimidated by the thought of using another software program but once we switched it became user friendly. #### Cons We manually entered all our clients as our previously software did not allow us to move information over. #### Reasons for choosing Tabs3 Referred to us by another attorney's office. #### Reasons for switching to Tabs3 It was outdated #### Vendor response Kathy, we appreciate that you were open to learning new software and now use Tabs3 with confidence. Thank you for your kind review! Jay Crosier, Sr. Training Specialist Replied October 2023 --- ### Greatest software for Law Firms - Overall rating: 5/5 - Reviewer: Linda B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It definitely makes my job much easier and we are so much more organized because of this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I had no training when I started using Tabs3 but it is very user friendly and I pick it up within the first month of starting here at Shea Kohl Law. #### Cons Not really sure if there is anything I like the least. I just really like this system. #### Vendor response Linda, thank you for your comment. We are happy to see that you’ve found the software user-friendly from day one! Thanks again! Jay C. Sr. Training Specialist Replied March 2024 --- ### I love Tabs3 - Overall rating: 5/5 - Reviewer: Jayne B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love tabs3 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the integration between Tabs, Trust A/P and General Ledger. It is seamless. #### Cons We could always use a way to be able to print pre-bills that don't include old matters without having to go through a database of 2500 clients to remove those old matters. #### Vendor response Jayne, we are excited that you are enjoying the integration between Tabs3 Billing and Financials. It's a point of pride for our company that the integration is seamless. Regarding your pre-bill generation: If these "old" matters are defined in the database (e.g., the Close Date is filled in or the matter is marked as Inactive) then Generate Statements has a way to exclude those matters from the statement run. Please reach out to Support and discuss this situation with them; we would like to see this situation resolved for you! Support can be reached by phone from 8 a.m. – 5 p.m. CT Monday through Friday or by email at support.team@tabs3.com. Thanks again for your review! Jay C., Sr. Training Specialist Replied October 2023 --- ### A Simple Review by Lawyer - Overall rating: 5/5 - Reviewer: Deborah P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Using since forever and it has a wealth of information in it. Therefore, it would be hard to change. Younger staff members think it is cumbersome. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Synchronizes with Practice Master and Trust Accounting. Not having to repeatedly enter information. Conflict check is great, quick and easy #### Cons Cumbersome as it is really accounting based design. Reports are difficult sometimes to get the results you want. The overall billing process takes a lot of time, as we have to be sure lawyers & staff have all info correct. #### Vendor response Deborah, thank you for submitting a comment. We are grateful for your business, and if you or your staff have any suggestions on making the software more succinct and less cumbersome, we’d love to hear about them. You can email wishlist@tabs3.com. Thanks again! Jay C., Sr. Training Specialist Replied March 2024 --- ### The not so good Tabs - Overall rating: 2/5 - Reviewer: Phil G. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I have had Tabs since 2010, it is terrible. You purchase the program and then you constantly have to go back to customer service (tech dept.) and they want to hit you up for $200 per hour for tech help, as you can imagine that is absurd, expensive and terrible. They let you buy the product and make it seem like there is no additional cost, reality is that you better pay for the ongoing tech support because there are always errors and problems that need addressing, did I mention the $50 minimal charge or $200 per hour for tech help. I rarely was able to use the program, each time I tries there was some new error message and a need to seek out tech department, truly a terrible experience. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The software has a wide array of features and billing is nicely prints out in a very organized and concise format, it really does have a lot of detail and nice features. #### Cons It seems to always have some problem or error message on the rare instances when I actually needed it to do a billing for a client, nothing is worse than paying for a product and then having to waste time because it will not work and then get stuck paying extra by having to call and pay the tech department $200 per hour to help you figure out why their product does not work as it is promised and as it should from the start. How is it possible that the product regularly has error messages that are not resolvable without a call to the tech department. Very frustrating. #### Vendor response I am sorry that Mr. Gunthert has not had a good experience. We have reached out to him to discuss the specific issues that he is having. I did want to mention a few things related to the points that he brought up. To make sure clients get off to a good start, every purchase of Tabs3 includes a free year of maintenance, which includes both technical support and any product updates that come out during the year. After a year, the maintenance is optional. Many clients prefer that to being required to pay an annual fee. Also, our technical support team gets very high marks. In our last client survey 96% of our clients said they were satisfied with the support that they received from our team. In that same survey, 9 out of 10 Tabs3 clients say they would recommend Tabs3 to other firms. Kim Hanzl, Support Manager Replied August 2016 --- ### Tabs is EASY to learn and EASY to use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. AMAZING. I love this software. It's the best account billing software that I've used in the legal field so far. When cost codes are needed for certain accounts they are easy to use and the reports that can be generated are very detailed. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how easy Tabs is to use and just like the name, all you have to do is TAB through the entire invoice. It's very easy to navigate and when you need to make changes it's super easy. The new design layout that was just unveiled is great! There are some new much-needed features that were updated and that makes it even better. #### Cons I don't like the fact that once you create an invoice and save it if you realize you messed up and put it under the wrong account number, you can't just fix it and delete it yourself. You need to contact an administrator with permissions to have it deleted, but I understand that's just a safety precaution and nothing really negative about the software itself. Otherwise, I haven't found any additional negative things about Tabs. #### Vendor response Thank you very much for taking the time to leave a review! We appreciate your comments very much. If there's anything we can do to help you, please let us know! - Emily L., Software Trainer Replied June 2019 --- ### I love using TABS3! - Overall rating: 5/5 - Reviewer: Deborah L. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Every time I need assistance, the expert at TABS3 is there to help me and assure me they would work with me and resolve the problem, and they do just that. Recently, my computer completely failed and my IT person did not think I could save any of my billing software - my backup was corrupted. But [SENSITIVE CONTENT] at TABS3 saved me and after 3 days and about 10 hours, had my IT man reinstating my billing software. I could not have done this without [SENSITIVE CONTENT] dedication in going the extra mile. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly and quick. Whenever I need expert advice I am on hold less than 2 minutes unlike a previous billing software company that would make me wait on hold for 45 minutes #### Cons Nothing to be improved to assist my law practice #### Reasons for choosing Tabs3 The person on the phone when I was trying to make a decision to change products. #### Reasons for switching to Tabs3 I was tired of waiting on hold every time I had a question. The hold time was at least 45 minutes plus. --- ### Excellent Product with Top rate Customer Service - Overall rating: 5/5 - Reviewer: Marion M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! It's a great tool for our office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of the program (once learned) and the expertise and patience of customer service staff. #### Cons The interface takes a little time to learn and navigate. #### Vendor response Marion, thank you for your kind words! It is always nice to receive compliments from our users, especially about the high level of assistance received when working with our Support staff. Thanks again! Jay C., Sr. Training Specialist Replied May 2024 --- ### Tabs3 - Overall rating: 3/5 - Reviewer: Ed M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Frustration with the program led to a transition to other software. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros The billing and reporting features make billing clients convenient. #### Cons I found the program difficult to navigate and learn how to use. --- ### Comprehensive but complex - Overall rating: 4/5 - Reviewer: Lynn B. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When I worked for a larger firm, we had a person dedicated to the administration of the Tabs3 software, and my experience then was more favorable. In a small firm with no dedicated administrator, it is more difficult and time consuming to use. It is probably a better product for a larger firm overall. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Tabs3 includes just about every function a law firm could want in a billing system. It is a very comprehensive system that is very likely to meet all needs of even them most sophisticated law firms. Once the system is set up with clients, it is not overly difficult to enter time and expenses as an attorney. But the set-up process and anything outside of the ordinary time or expense entry can be complicated. #### Cons I think overall Tabs3 is a difficult to use. In a small firm without an expert administrator to set up the clients, bills and retainer accounts, it is overly taxing to manage this software. As previously indicated, entering time once the set-up is done is not difficult and it is very easy and quick to move from field to field, but anything outside the normal input of time causes me wasted time in trying to figure out how to do it. Many years ago I also used Tabs (version?) in another, larger law firm, and we were unable to alter the total bill without the system adjusting every entry on the bill. For example, instead of a courtesy of $100, every entry would be adjusted by a percentage so that the final bill was reduced by $100. This was very frustrating, but I have not had the opportunity to use this function in the most up-to-date version, and it may have been "fixed" by now. #### Vendor response Lynn, Thank you for taking the time to leave a review! We've been working hard on improving Tabs3 and introducing new features to make it easier to use. I hope you check out our newest version when it comes out later this year! - Emily L., Software Trainer Replied September 2019 --- ### Excellent choice for attorneys looking for robust options and execllent accounting integration - Overall rating: 5/5 - Reviewer: George A. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The robust billing features in Tabs3 are second to none. Tabs3 allows you to pro-actively set up every client matter in accord with its unique requirements. The feature offering is so rich that it starts you thinking of scenarios you had not considered. A little difficult to penetrate at the start but the customer services by phone is exceptional and a refreshing retro to the plethora of chat models that do not hold a candle to phone support that picks up quickly and solves every issue you throw at them. But soon you know the program so well, you're calling support only infrequently.. #### Cons Some features can feel a little clunky. But not a big issue. #### Vendor response George, Thank you for taking the time out of your day to leave us such a kind review! We appreciate your questions when you do give us a call. Thanks again! - Emily L., Software Trainer Replied November 2020 --- ### Wonderful Billing and Practice Management Software - Overall rating: 5/5 - Reviewer: Tanya B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I would highly recommend Tabs3 billing and PracticeMaster to streamline management of your client information and billing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have used Tabs3 billing software for years and absolutely love it! It is easy to learn and makes billing almost effortless. It offers so many features that allow you to customize statements according to client needs. We also use PracticeMaster and it is remarkable software as well. It makes it easy to consolidate all client information in one place that is accessible to everyone in the firm. #### Cons What I like least about Tabs3 is the initial statement design is somewhat cumbersome. I also do not care for the flat fee billing options; there is not enough flexibility. I cannot think of anything I do not like about PracticeMaster. #### Vendor response Tanya, Thank you for taking the time out of your day to leave a review! We appreciate your feedback. We're working on a lot of new features for Version 2020 and beyond that we think you'll like. Thank you again! - Emily L., Software Trainer Replied February 2020 --- ### Control Your Business With This Powerful Software - Overall rating: 5/5 - Reviewer: Dorothy B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Tabs3 software is very powerful. By the time I learned how to use Tabs 3 at the most basic level, I felt as if I could be an accountant. I am still discovering useful and time saving features. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I most value the interface between Practice Master Billing and Tabs 3 . A law firm rises or falls on its billing practices. The easy to use timer allows us to easily capture time spent on multiple projects and with multiple clients throughout the work day, which results in more accurate billing. #### Cons The software is not user friendly. The learning curve is very steep. #### Reasons for switching to Tabs3 I changed from PeachTree to Practice Master Billing and Tabs 3 because PeachTree did not have a timekeeping feature. #### Vendor response Dorothy, Thank you for taking the time to leave a review, we appreciate it! We'd like to know what we could do to make the software easier for you to use--feel free to contact Technical Support with any suggestions. Thanks again! - Emily L., Software Trainer Replied October 2019 --- ### New to Tabs3 - Overall rating: 5/5 - Reviewer: Monica B. - Verified reviewer: Yes - Industry: Executive Office - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to fix any errors made on the software #### Cons I would like to see if you can write one check when you move money from Trust to OP v. printing in multiple checks. #### Vendor response Hi Monica, thank you for submitting a review! Have you heard about the Combine Transactions feature in Tabs3 Trust Accounting? This feature can be used to create one entry for multiple Trust transactions. Please reach out to Support for help if you would like to learn more. Thanks again, Myrna J. Sr. Training Specialist Replied November 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/legal/tabs3-profile/reviews/?page=2) --- Tabs3 Reviews, Pros and Cons - 2026 Software Advice