TheraPlatform responded immediately when I needed help. The ease of use and all the features were just what I needed.

I have to signout and back in and troubleshoot for nearly every session. It appears unprofessional to pts.

They refuse to change my billing cycle and they way they bill requires me to pay 1.5 years for a practitioner when I only need 1 yr.

Tech support is THE WORST. No matter the issue, it is always the users error, even when several users are all having the same problem at the same exact time.

Theraplatform has a great calendar, it's easy to include forms (such as consent for tele therapy, and other customizable forms), many of the organization features are excellent and easy to use.

I am very pleased, and recommend you to other therapists all the time.

We have made a couple of mistakes and had to send multiple invites to the same parent, for example listing their appointment as PM instead of AM.

Terrible, as I need a reliable billing service since most of my clients have insurance and I am covered under multiple plans.

The e-mail provided a referral link (https://www.theraplatform.com/freetrial/JooEr) and a discount to Theraplatform and was encouraging users to have other users join the platform.

The features that Theraplatform offer like white board, ability to upload lessons are great but the system is so glitchy that I can’t rely on it.

Their help desk has been responsive within 24 hours of questions or concerns, and their FAQ/Tutorial pages are also very helpful. Thank you TheraPlatform for this great service.

There is no customer service, no number to call and if you use the email or chat, the response does not address the issue that was sent.

Umm that’s 1-2 days of lost pay in some cases. Clients logging in but the therapist is never given a ‘wait room notice’ happened twice.

Wasted money and time learning a program and now switching to TherapyNotes.

The interactive white board and the ability to do worksheets during sessions with clients is also amazing.

So much of the advertised features did not work and the support was poor.

I read other reviews which were quite positive, and I also found TheraPlatform's customer service to be excellent.

I know I have ask about certain features and within a few weeks it has been implemented. It seems like they are always working on the software to make it better at an affordable price.

Everyday I am having to end sessions as clients have disappeared and then wait for them to log back in via email and password. Clients struggle to understand about entering a password.

When I have needed assistance, I was provided with the information to resolve my issue. The new feature of the waiting list is wonderful, and it is useful for our private practice.

Yet TheraPlatform denies all issues, and I have heard similar feedback from other providers.

The customer service is exceptional. The response rate and the willingness to help solve the problem is above and beyond.

Customer service is amazing. If you email them they will respond quickly.

When New York approved teletherapy for Preschool students I had to quickly learn how to do it. I ended up choosing TheraPlatform and loved it.

Very satisfied and excited to be using this platform.

Great for early intervention or school-age populations.

Set up of therapist and client accounts is super easy. We are in the beginning stages of implementing as part of our approach to Teleintervention.

I feel confident that I am using a great product as well as working ethically with my clients.

Able to complete teletherapy in the most professional way possible, with ease and simplicity.

I really like that I can make my own forms. I especially like that it won't let me submit a claim and let me know that I need to complete the progress note first.

The price is affordable for clinicians who are starting out as well as seasonal clinicians.

I provided a screenshot of one error message that clearly stated a TheraPlatform network issue and the company responded hours later (no immediate assistance) that it was my PC.

TheraPlatform is the most useful, easy to use platform for telepractice on the marketplace.

Sensitive content hidden] then put blame on us the user, refused to refund any money and the next day we had another charge for $1.

The telehealth functions are flawless, the tutorials make learning easy, the price is excellent.

My questions were answered quickly and clearly, and the person who helped me (Beata) was friendly, helpful and courteous.

I tested out the demo, I really like the native email client. Seems like a big improvement over outlook plug ins other services use.

The integrated accounting solution is excellent, including the ability to write checks directly from Zola.

Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.

There isn't much to say in terms of negative content that I personally have experienced.

The problem is severe - I cannot have emails piling up in my Inbox forever - and forces me to get rid of the program even though I prepaid for three annual licenses.

My only complaint is it's Outlook folder rearranging, but I expect they'll be reevaluating this soon.

A great legal management product for law office with awesome customer support.

When I moved to solo practice I knew I would need a solid and easy to use practice management system and Zola has been a perfect fit for my needs.

I've used other practice management software at other firms and this has provided the best experience and most features.

I do feel like it is helping us capture a higher percentage of our billable work than we did in the past. Most of the reporting functionality is really great.

First and foremost, being able to access the software via a web-based login is extremely useful, especially when so many of us are working from home. Time entry is straightforward and easy.

Super easy to use, straight forward pricing, lots of great functions that are actually useful. I would recommend to any practitioner.

Also, sometimes there is a lag in the email integration functions so replying to or saving an email takes longer than it should.

The Zola Suite team was amazing at holding my hand through the process and making sure that we were satisfied with everything.

Ease of orientation and use for major operational tasks such as matter maintenance, time and billing.

My experience has been great. From the onboarding process to the help center, Zola has been super helpful.

I use a lot of fields and create a lot of merge forms so having the ability to insert the field data quickly and easily is a big plus).

Another is the email integration with R-Post, providing the ability to send encrypted, registered email that provides proof of delivery and receipt. Litigators will love that capability.

Sometimes there is a delay between an email being received in my inbox and showing in Zola. Email glitches happen with some regularity.

Love the built in email. Very helpful customer support.

The best part about Zola is the customer support.

Customer support has been extremely responsive and helpful. Integration with Quickbooks Online is really nice.

The billing and expenses aspects of Zola is very user friendly.

Billing is quick and easy, as is jumping to various matters. The calendar syncs to other calendar apps, making scheduling accurate.

I have always had great customer support whenever calling Zola, and I called a lot at the beginning of the software implementation.

Emailing has limits in that there is no delivery/read receipt.

Further customer support is amazing. They promptly answer every single question and concern.

Having the ability to do not just case management and billing, but complete firm accounting/reconciliation is a godsend.

I love many features from Zola suite. Matter section is perfect.

Great software at a great price with responsive service.

What I most liked about the software was the ease of use and the great training that came along with the software.

The integrated CRM in the Enterprise Plus tier is fantastic - no need to have an outside CRM that may or may not fully integrate with your CMS.

US Dollar

TheraPlatform is a HIPAA compliant practice management and video conferencing platform. Providers and patients do not need to download software, as it can be accessed via browser on a laptop, desktop, tablet, or smartphone. Group sessions can be conducted with participants from multiple locations, each using a secure and unique link. An integrated whiteboard, screen sharing, document camera compatibility, and therapeutic resource material management are other features of TheraPlatform.



LongDescription

Treatment Planning

Document Templates

Patient Records Management

Case Management

Electronic Payments

Patient Engagement

Payment Processing

Two-Way Audio & Video

Practice Management

Online Forms

Email Alerts

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Confirmation/Reminders

Credit Card Processing

Virtual Waiting Room

Invoice Management

Attendance Management

Communication Management

Patient Intake

Customer Database

Care Plan Management

Calendar Management

Template Management

Scheduling

Contact Management

EMR/EHR

Real Time Data

Claims Scrubbing

Historical Reporting

Single Provider Practice

Client Portal

Forms Management

Email Reminders

Workflow Management

Insurance Management

File Sharing

Activity Dashboard

Reporting & Statistics

Reminders

Administrative Reporting

Automated Scheduling

Built-In Database

Medical Billing

Physician Scheduling

Chat/Messaging

Customizable Templates

Billing & Invoicing

Progress Notes

For Mental/Behavioral Health

Real Time Reporting

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Case Notes

Contact Database

For Physical Therapy

Progress Reports

SOAP notes

Claims Management

Customizable Forms

Appointment Management

Video Conferencing

Records Management

Client Management

Patient Scheduling

Secure Data Storage

Patient Portal

Appointment Scheduling

Task Management

Live Chat

Document Management

Electronic Signature

Initial Assessments

Therapy Notes

Medication Management

For Psychiatrists

Remote Treatment Planning

For Medical Purposes

For Occupational Therapists

Unlimited HIPAA Compliant Video, Practice Management and Client Portal starting at just $29/mo. No cap on client contacts. Additional features for billing, scheduling, claims, and telehealth with the $39/mo Pro plan. Subscribe to the annual plan for discounted rates. No hidden fees. Read more about the different plan types on the TheraPlatform website.

FAQs/Forum

Knowledge Base

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TheraPlatform

In Person

Live Online

Webinars

Documentation

Videos

CARET Legal is the leading solution for legal professionals to manage their practice and create space for what matters, including delighting clients and maximizing billable time.  

From client intake, to matter management, to back-office reporting, CARET Legal helps you save time, increase team collaboration, increase accuracy, scale your business, and collect revenue faster than ever before. 

Firms using CARET Legal report they recoup their investment 31% faster than firms that rely on other practice management platforms.

File Management

Deadline Management

Tax Management

Billable Items Tracking

Time Tracking

Trust Accounting

Asset Accounting

Customizable Reports

Access Controls/Permissions

SMS Messaging

Timer

General Ledger

Bank Reconciliation

Contract/License Management

Task Scheduling

Financial Management

SSL Security

Timesheet Management

Docket Management

Document Capture

Customizable Fields

Collaboration Tools

Full Text Search

Conflict Management

Accrual Accounting

Data Import/Export

Automatic Billing

Accounting

For Legal Professionals

QuickBooks Integration

Enterprise: $89 per user/month (billed annually) or $79 per user/month (billed monthly)
Enterprise Plus: $99 per user/month (billed annually) or $89 per user/month (billed monthly)
Enterprise Advance: $149 per user/month (billed annually) or $139 per user/month (billed monthly)

TheraPlatform vs CARET Legal

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