All Caliber LIMS Reviews

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Balaji

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

Raw data and COA

It is a good application for the laboratory.

PROS

The electronic raw data designed by caliber is very nice it is very similar to traditional raw data style and COA template is very good.

CONS

Requirement configuration takes more time even after accepted. Microbial modules are not competent to meet regular flow. Application should be compatible chrome, mozilla firefox, etc. Keep on facing the bugs (related to application), the frequency is every month minimum two will be there.

Kiranmayee

Pharmaceuticals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Digital laboratory application

Good

PROS

System manager and interface with other applications

CONS

Weight auto calculation against volume preparation.Review by exception

Reason for choosing Caliber LIMS

Advanced laboratory control

Lingaraju

Pharmaceuticals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Overall rating wise good to use

Overall rating wise good to use, still much more improvement necessiated.

PROS

Its good to use when we have full fledge instrument connectivity and all the modules were connected.

CONS

Investigation cycle is very complicated and still some more simplification with tracking of OOS required, especially to be included with recheck/subscribe and results retransfer option should be allowed during investigation cycles also.

Reason for choosing Caliber LIMS

Considered based on cost and sister company already implemented.

Yi Siang

Pharmaceuticals, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2023

LIMS product that needs more development time before being commercialized for heavy users

PROS

When it works, you can expect it to track audits trials in your laboratory. It is also a way to go paperless for your worksheet, test reports, inventory record, and usage log systems.

CONS

There are a lot of unacceptable bugs or design flaws in the software that should have been caught during their QC or QA testing. For example, there is one instance where our supervisor received a test sample on August 2023 and set the due completion date to 30 days. For some reason, the sample due date automatically calculated by the system was December 2022, which was backdated to a year. Confronting the developers, they told us this was a bug "due to several samples being added to the system at the same time, causing the software logic to fail at the backend". We felt that this was a very common use case and should not happen to a mature, marketable product. As for poor design, an example would be when preparing volumetric solutions that have a shelf life of 24 hours, the LIMS software would consider the solution expired on the next calendar date (Even if the solution was prepared at 23:59 pm the day before) After confronting the developers, they stated that our request was uncommon, and that they would take our request as a requirement and need additional time to develop it. In the end, we just resorted to set the validity of the 24 hr volumetric solutions to 48 hours to bypass this bad design.Lastly, the fact that the software forces you to run it using Internet Explorer mode and not Microsoft Edge poses a serious security risk and does not inspire confidence at all.

Venkateswara Rao

Pharmaceuticals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Caliber LIMS one of the best software in Market

one caliber LIMS application achieving a 100% paperless lab.

PROS

Caliber LÎMS offers highly reliable platform for the needs of modern, efficient laboratories with visionary.

CONS

Caliber LIMS is user-friendly applications

Reason for choosing Caliber LIMS

It is best customized product & with affordable price

Satyanarayana Redd

Pharmaceuticals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Biological E Limited Pharma Divion eLIMS 3.6.1E

Very good journey with caliber technologies from qualification to implementation and everywhere supported for smooth operations. However, need some support for some of the things to be customized.

PROS

I like the sample workflow from master's registration to release of materials followed by sample destruction.

CONS

Investigation workflow, calibration due dates in instrument management module, consolidate usage for solutions in reports/inventory.

Gnanadeva

Pharmaceuticals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Caliber LIMS

Highly customized, after every patch updation for a new requirements system is having impact in other functionality or related functionality, There is no proper impact assessment.

PROS

User Friendly and customized as per the costumer requirements

CONS

About culture management, Environmental monitoring and Reserve sample management

Reason for choosing Caliber LIMS

Less Price

Bandaru

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Very good

Very much satisfied as LIMS is very much useful application in QC

PROS

LIMS is a kind of product will cater all the requirements in Quality Control function in Pharma.

CONS

Evaluation of trends can be improved in order get multiple test results in one slide

Bhargav

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

CaliberLIMS Overview

PROS

The functionality of the CaliberLIMS is excellent and user-friendly.

CONS

Time taken for implementation of new functionality and support after implementation.

User Profile

Dr. Milind Dagadu

Verified reviewer

Pharmaceuticals, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2024

Caliber LIMS - Milind

PROS

It is very much user friendly. Master data creation and calculation part is very easy compare to other LIMS software. Development team and implementation team very much knowledgeable.

CONS

For every issue we need to depend on vendor this function is not feasible. Post go-live online vendor support will impact on business.

Chooi Yan

Pharmaceuticals, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2023

Review on Caliber LIMS

Only one person is actively serving customer while other supporting team might attend to our issues whenever feel like to do so. Most of the time no clear root cause is identified when issues are encountered or reported.

PROS

Inventory management and instrument management

CONS

Not user friendly with very manual alert message. It has bugs from time to time during operations.

Bideha

Pharmaceuticals, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

CaliberLIMS: Perspective

The main business problem that was solved is the increment in the productivity of the users. As the documentation creation process in a regulated environment can be tedious, implementation of CaliberLIMS has replaced the tedious process with a comparatively smooth operation.

PROS

The things that I most liked about CaliberLIMS is that all the required features are available by default and it is the decision of the lab on what additional features to add. Out of the box, the features required in a compliant lab are available. It may not be the most user friendly but there are a lot of configuration features.

CONS

The worst thing about CaliberLIMS is that it is not exactly user friendly to use. May be the modules can be compacted for a proper flow during operation and during setup. The other thing that I do not like about CaliberLIMS is the lack of a proper tracking system or a proper notification system. It is entirely upto the user to try and track any activities that needs to be done.

Lakshmi sekhar

Pharmaceuticals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2023

Easy to use Caliber LIMS Software

I have been using Caliber LIMS since 5 years. Overall, it is very easy to use and user-friendly software, but still needs a lot of improvement required in build-wise as well as support-wise.

PROS

My Pros about Caliber LIMS is:1.Easy Navigation and everyone can handle this software easily with minimum training.2.Easy to register a Master’s Data.3.Good in Sample Workflows, Inventory modules, Audit trails and many useful reports.4.Good in compliance way, no one has rights to “DELETE” the Data.

CONS

My Cons about Caliber LIMS is:1. Need improvement while doing Investigation analysis in Sample manager module.2. No technical support in US Time zone and need to improve support area. 3. Errors while using production version and modules one by one even after Qualification.4. Need to improve sample manager module and other modules with more options. Ex: Sample Reconciliation, Unable to handle complex calculations, OOS/OOT handling, Unable to handle complex specifications etc.,

Bharat

Pharmaceuticals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Major role of automation in pharma industry.

I have been working as LIMS lead in pharmaceutical industries from last 8 years and have great experience and learning phase. I wish caliber can progress and make effective impression as currently SAP is in every pharma and non-pharma sector.

PROS

Sample Workflow, inventory modules, audit trails, user management and instrument connectivity.

CONS

Improvement in support area and understanding customer requirements. Errors while start using production version and modules one by one. errors are resolved timely, but it will impact on production setup and release process.

Smit

Pharmaceuticals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2023

LIMS - Heart of Laboratory

Caliber LIMS is most valuable and useful software for any kind of laboratory. The funtionalites of Caliber LIMS are very easy for user understanding. As per experience, Caliber team needs to improve to provide quick resolution on reported concerns. Overall the product as Caliber LIMS is good.

PROS

Sample Manager , Resource manager and system manager

CONS

During master preparation, SAVE feature is required as similar to other software like Caliber QAMS.I think it should be required.

Ahmad

Pharmaceuticals, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

Management improvement

Work ethics & etiquette, regularly miss the dateline for such milestones given, consultant dare to sleep in customer's office. Documentation, poor practice on Good Documentation Practice (GDP), documentation prepared always come with mistakes. Product features, not convenient for pharmaceutical field. As overall, i would say, good support was given (verbally and written), but the product is not good.

PROS

Improvement in the area of instrument calibration and maintenance, inventory and equipment management, personnel workload management, quality assurance and control, and work with 21 CFR Part 11.

CONS

Lots feature need to be improve. The integration with existing business process seems too difficult to adapt.

sanjay

Pharmaceuticals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

Over all support related to QAMS,DMS & LIMS operation.

Good & need to improve some configuration on QAMS application.

PROS

User administration & data management & process of accessing database from third party applications.

CONS

nice customer & technical support and auto data fetchup on application.

Reason for choosing Caliber LIMS

for centralization & auto data fetch up with single application.

Dilip

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING: