---
title: "Bitly Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Bitly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bitly is a good fit for you!"
source_url: "https://www.softwareadvice.com/link-management-tools/bitly-profile/reviews/"
page_type: "reviews"
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---

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Bitly Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/link-management-tools/bitly-profile/)

Reviews

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# Bitly User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 1,297

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.4/5
- Value for money: 4.6/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 1,051 reviews (81%)
- 4 stars: 207 reviews (16%)
- 3 stars: 26 reviews (2%)
- 2 stars: 4 reviews (0%)
- 1 star: 9 reviews (1%)

### Most mentioned pros

- It goes far beyond a simple URL shortener, acting as an essential, user-friendly, digital marketing tool that flawlessly tracks audience engagement.
- I can shorten, share and manage any links using Bitly effortlessly.
- We also appreciate the highly customizable link format that not only allows us to get creative but strategize conversions.

### Most mentioned cons

- The monthly link shortening limits can feel very restrictive for small content creators, students, or non-profits on a budget :(
- Bitly's main drawbacks typically revolve around its pricing structure for advanced analytics and branded domains, which can be costly for some users.
- With the paid version you can customize them and add your domain name but with the free version, some customers might end up not wanting to click on the link.

## Bitly customer reviews

Showing reviews 1-25 of 1,297 (page 1).

### Fantastic tool to clean up long links

- Overall rating: 5/5
- Reviewer: Jamie R.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Bitly creates an easy solution for customer links. It's clean and makes my product listings look more professional.

#### Cons

I feel like the Bitly interface has gotten visually more confusing, but still certainly easy enough to navigate.

---

### Extremely fast and accurate performance. Recommended.

- Overall rating: 5/5
- Reviewer: Walter K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Remarkable experience. Everyone is appreciating the services.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We've never made a better choice. I focused on issues like ease of use, ease of integration. Bitly has all this key values. It is also flexible, accurate and most importantly cost effective.

#### Cons

This user friendly solution is great. It has not shown any major challenges in operation. I am left contented.

#### Reasons for switching to Bitly

I experience more flexibility and intuitiveness with Bitly.

---

### Best URL shortener

- Overall rating: 5/5
- Reviewer: Lesily C.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I can shorten any URL, Customize it to anything I like

#### Cons

You cannot customize the same link twice

---

### The best and Powerful URL Shortener I ever used.

- Overall rating: 5/5
- Reviewer: Abhishek R.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

I can say that Bitly is the best URL Shortener in terms of all features and integrations and easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Bitly is the best and popular URL Shortener I ever used, It have best features, analytics, and other Integrations that make URL shortening very easy. And It is very user friendly and It allows to change the custom Alias (slug) for free that other not allow. And Its cutomer support is very good.

#### Cons

All things are very good but pricing may affect the individuals and other low budget users.

#### Reasons for switching to Bitly

TinyURL have no fetaures and other integrations that bitly have and charge almost same. That's why I have to switch.

---

### Bitly is the best url shortly shortening service even with free account

- Overall rating: 5/5
- Reviewer: Nadish H.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I used to use another url shortening service, but then I found Bitly and registered my account there. One day I faced some technical issues with the previous service and I decided to try Bitly. And trust me, I was amazed to find it very user friendly. Bitly has become more user friendly and powerful if we compare it from the past 2 years when I started using it. I'm 100% satisfied with Bitly, thanks to Bitly team for providing such a brilliant service. :)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love Bitly because it's providing very useful tools like integrating UTM link features, official WordPress plugin and link tracking features even on Free accounts. :)

#### Cons

The least that I like about Bitly is that I cannot use my custom domain with free account :(

#### Reasons for switching to Bitly

Because I found Bitly much more user friendly and has more features as compared to TinyURL

---

### Trusted and Worthy URL Shortner Software I have seen throughout My life.

- Overall rating: 5/5
- Reviewer: Shaileshkumar R.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Not only can you shorten your URLs using Bitly, but the service also has features tailored to businesses looking for a unique link experience. Here's an example of what Bitly can accomplish for you: Replace bit.ly with your company's name. Make secure connections. Redirecting a URL is simple. I am very happy with using Bitly software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

If you're trying to develop a brand through a social media campaign, it's critical that all your links are the same length and seem comparable. In Instagram biographies, as well as Twitter bios, shorter links seem better. So, it is more streamlined in appearance. If someone has chosen to share long URL, there's far too much space for error, and a potential sharer may become annoyed and give up before sharing your link with anyone. So Bitly is easier to replicate. Really, Bitly Shortened URL is working for my running business.

#### Cons

It has some security issues. You have no idea what this link is for, and if someone provided it to you without any context, you would either block it or distrust it and refuse to click on it. Sometimes i face this problem to run my business.

#### Reasons for choosing Bitly

I come to know different sources that Bitly is good for business performance.

#### Reasons for switching to Bitly

Once my shortened link was not working when I was promoting my high ticket product with paid method.

---

### Bitly keeps links neat and scalable. BEST.

- Overall rating: 5/5
- Reviewer: Eliud R.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Amazing experience. Choosing Bitly is choosing a good way to handle links and URLs. It is worth paying for.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Bitly have a smart dashboard. Intuitive and beautiful results which are so far unquestionable. It has the best URL shortening tactics with analytics at all levels. Links are made beautiful to handle and professional to share. It has kept my posts clean and desirable. The most amazing thing about Bitly is that even on free trial, you can access the bigger part of its services. Good work.

#### Cons

Absolutely love it. No cons for Bitly. It is amazing.

#### Reasons for switching to Bitly

Both are fine but Bitly offers more approach and it is easier to use than TLinky.

---

### Shortens links and expands productivity!

- Overall rating: 5/5
- Reviewer: Rikaz S.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

If you are in the business of studying links either as an amateur or for a living, Bitly can be your go to tool!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

One of the easiest app recommendations I can make. If your website has abnormally long links or you need to have good analytics on your links there is no better tool in my opinion. I used Bitly extensively for academic work and it was an indispensable tool to report to my board about the performance of the academic posts I was putting up. Link performance based on time and geographical locations allowed me to fine tune the posts that were being published. The easy integration with Buffer also allowed me to publish and shorten links at the same time.

#### Cons

This is one app I cannot say had a weak spot for me.

#### Reasons for choosing Bitly

Bitly had advanced link tracking features which I felt was not there in TinyURL

---

### Bitly is more than a weblink shortener

- Overall rating: 5/5
- Reviewer: Qamar A.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 5001-10000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's an immense pleasure for me to be a part of Bitly's platform. It's an intelligent tool and takes less time to shorten URLs. I am enjoying its features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I always got frustrated to send someone a lengthy web link, and then I started using Bitly, which resolve this issue. Just paste your link on Bitly, and get it short. That's what I created using Bitly, but I found so many other cool features available on Bitly. It provides branded links and customization along with custom domain essentials as per the payment plan. Bitly supports companies shine by transforming their relations into authoritative tools for marketers and customer care units. Bitly also provides custom links, which replace 'Bitly' with our selected domain name, making our links constantly familiar across networks. It's a fantastic platform, which is essential for data and analytics for better brand management.

#### Cons

Bitly has a free version, but it has minimal features if someone wants to use all its features, comprehensive guidelines are required. Despite this, it works well.

#### Reasons for switching to Bitly

It provides links to shorten your URLs, instead doing this job directly.

---

### Bitly My Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used other for free trial
- Reviewed: May 2020
- Review source details: This review was submitted organically. No incentive was offered

My experience has been great and i know many who use this and it makes a huge difference in making it easy to shorten a URL.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Bitly makes it easy to short a URL and makes if easy for a faster search.

#### Cons

i think it should make it self more well known so people understand what it is and know that this isn't a scam or anything that could harm them.

#### Reasons for choosing Bitly

because itwas recommenced to me and i choose to look at it and it seemed like a simple process.

---

### a wonderful free plan imo

- Overall rating: 4/5
- Reviewer: caleb b.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

generally great. the links work that you set up. i've always had decent visibility to actions and traffic on them.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

i like how in their free version, you can make custom links, track em, and customize details about the display.

#### Cons

editing links in a certain way, under the free plan, is limited.. between that and no QR code generation, that's it..

---

### We love Bitly!

- Overall rating: 5/5
- Reviewer: Gianna G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

My experience was fantastic! I learned how to navigate through quickly!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Bitly is extremely easy to use and navigate through. It is a very straight to the point app!

#### Cons

The sites processing time was longer than I expected.

---

### A Must-Have Tool for Everyone

- Overall rating: 5/5
- Reviewer: Doyel N.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I liked Bitly's intuitive interface and comprehensive analytics, making link management and tracking effortless and insightful, a true game-changer for online marketing.

#### Cons

I wish Bitly offered more customization options for branded links, and occasionally, the interface could be more intuitive for new users.

---

### Bitly Review

- Overall rating: 5/5
- Reviewer: Caelon H.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: February 2022
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Bitly is good since I use Bitly with my online business and affiliate links all the time. Bitly has made a huge difference in what I do and I will continue to use Bitly for all my link shortening and link tracking needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about this software is that it allows you to track the links that you shorten to better give you an idea of how well your link is being discovered by others. Many other programs or software would charge you extra for this feature when with Bitly you can get it for free simply by signing up for free, shortening links, and tracking them on Bitly.

#### Cons

What I like least about this software is that you have to pay extra in order to run campaigns or use all of the analytics available to make even more of a difference after posting the links all over the internet.

---

### Easy to use for shortening links

- Overall rating: 5/5
- Reviewer: Laura G.
- Verified reviewer: Yes
- Industry: Photography
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall realistic experience is that bit.ly is just okay. Something that is useful for one thing - shortening links - and I would not personally pay for anything further with this software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 1/5
- Functionality: 5/5

#### Pros

I like that you can make your links short and sweet. On the free plan you can customize the backend of your link, but you still have to use bit.ly as the front end.

#### Cons

The free plan does the basic thing of shortening links and customizing the backend of a link. For ANYTHING else, you have to pay and it's quite pricey for software with the purpose of not doing much else but handling links. I would pay maybe a tenth of what it costs now per month and I'd be okay with a tenth of the amount of links offered. Maybe a tiered plan wouldn't be the worst idea. More is not more sometimes. The worst part is that once you shorten and create a link, you can never delete it, you can only hide it, which is beyond crazy and inane to me. Maybe you'd want to completely disable that link and have it cease to exist, not just hide it. There is just no way to delete a shortened link... this blows my mind, and not in a good way.

---

### Bitly from a Person who is not techie

- Overall rating: 5/5
- Reviewer: Debbie N.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Facilitates the sharing of long or complex links in a more user-friendly formatProvides valuable data on link engagement, enabling businesses to measure the effectiveness of their marketing campaignsEnhances brand recognition by allowing for customization of shortened linksIncreases the efficiency of link management for businesses with multiple campaigns or projects.BenefitsDifficulty in managing and organizing PDF files in a centralized and efficient mannerInability to easily convert PDF files to other file formats or extract text from PDFsHigh costs associated with specialized PDF software

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love this product use it all the timeShortens long URLs into a more manageable and shareable formatOffers tracking and analytics for clicks on shortened linksIntegrates with various social media and marketing toolsOffers a free plan with basic features and affordable paid plans with advanced features

#### Cons

Some features require a paid subscriptionLimited customization options for link appearanceCan be blocked by some browsers or security software

#### Reasons for switching to Bitly

Just wanted to try something different

---

### Bitly Reviews

- Overall rating: 4/5
- Reviewer: Rashaud B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

Generally, the investigation are magnificent with bitly and have been an extraordinary ware to me with clients. The main disadvantage is that a portion of the connections you truly need might be taken since it's a particularly famous program. Yet, that might be the place where the paid adaptation of Bitly might prove to be useful. Stars

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The most helpful element that I love about Bitly is that you modify the back portion of the abbreviated URL regardless of whether you are utilizing the free form of Bitly. The portable application of Bitly is extremely simple to utilize as well and exceptionally advantageous to make joins in a hurry. That is something cool about Bitly that a great deal of these URL shorteners need; URL shorteners scarcely have committed versatile applications as Bitly does. Overseeing joins on Bitly and sifting is extremely natural and makes arranging and exploring joins truly adaptable. Bitly has an exceptional adaptation to involve custom spaces for marking, and redirection on Bitly's side is very quick for the abbreviated connections. The following and examination highlight is strong and I generally utilize it as well.

#### Cons

It was incredibly difficult to have a "exceptional" account in bit.ly. If you had any desire to have a marked short url, (for example, coke.url) you needed to call to a US telephone and converse with an expert so they can sent you a "exceptional proposition". That was a bummer and I lost such countless timings since I needed to make sense of my client that I was "hanging tight for bit.ly to reply" - exceptionally assuming you live abroad. Presently, it appears to be that they changed this. Something else is language: there is just english in the stage. They should have fundamental dialects, like spanish, chinese and brazilian portuguese.

#### Reasons for choosing Bitly

None

---

### Bitly is the simple go-to for all your link-related needs

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Package/ Freight Delivery
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Besides working in the package/shipping industry from home, in my spare time, I do a lot of art and photography projects, with many other things in between. I love how I can use Bitly to shorten any link I need to use with the ease of just a couple of clicks. Bitly's simple, user-friendly software makes sharing things that are important to me, as well as profiting from links the easiest task of my day. They provide relevant, real-time analytics, enabling me to get the best statistics quickly and adapt accordingly. If you don't have a lot of time, or you consider yourself somewhat new to using software related to everything about links, I would definitely recommend trying Bitly's free plan to see how it can work for you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I enjoy the most about Bitly, is their pricing options. Bitly has subscription options available to meet anybody's needs. They have a variety of tools that come with each of their plans to help you succeed no matter what your needs are. With everything from a FREE subscription to a Basic plan, a Premium plan, or their conveniently customizable Enterprise plan, Bitly makes sure there are enough options available for everyone.

#### Cons

I was not too fond of the jump between their Basic plan and their Premium plan. The Basic plan they offer costs an affordable $29/month, securing a handful of great features. Then the price for a Premium plan jumps all the way up to $199/month! That is a huge spike in my opinion. You do get everything the Basic plan offers, plus advanced analytics, campaigns, UTM builder, mobile deep links, and the ability to integrate with 1k+ apps. Yes, this is a lot of great features. However, for the monthly price, the user must make sure that they're able to make a consistent and significant profit utilizing these tools.

---

### Best link management tool

- Overall rating: 5/5
- Reviewer: Amit D.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This tool is very easy to use and allows me to manage my all links in a single place.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The best part is we can add UTM parameters and track them more effectively.

#### Cons

There should be a feature to edit the long links too.

---

### Shorten and personalize links

- Overall rating: 4/5
- Reviewer: Megan G.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

On the platform you will be able to see in which service, time, date, place, they clicked. It allows me to enter tags to have the links categorized. You can create links in a personalized way by changing the characters that appear in the link, it also tells you if it is already being used by another user. It allows you to do a study with different graphs to analyze how far your link reached.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

I like Bitly because I can customize my links and it allows me to see all the metrics to be able to analyze how many clicks have been given on the link, what country these clicks are from, what platforms they clicked on, among other functions that Bitly allows you to do . It is easy to access it, you just have to enter its page, create your account, it gives you the option to choose a platform to create your user, such as Facebook, Google or Twitter, once you create your account to cut your link you must access where it says CREATE BITLINK, a bar appears where you paste the link to use, then a link is generated which you must copy to use it in your publications, emails, messages, etc.

#### Cons

A negative point is that being a widely used platform, shortened links are not available, they should include more statistics to analyze traffic.

#### Reasons for switching to Bitly

link tracking is very accurate

#### Vendor response

Hi Megan, thank you for your positive feedback of Bitly. We are glad you are using Bitly for URL shortening, customization of your links, and analytics. If you are interested in learning more about how to use our Bitly features and products, check out our blog at the link below. Thank you again for your review. https://bitly.com/blog/

Replied February 2023

---

### Why Bitly is the best URL shortener out there

- Overall rating: 5/5
- Reviewer: Brian V.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like the fact that I can manage my links with ease so it's not just an ordinary link shortener it's so much more. Campaign management is so easy it's unbelievable how easy it is.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I loved the ease of use and tracking various information about my links. The UTM builder is the most amazing feature for me.

#### Cons

I didn't like that I couldn't organise my link folders.

#### Reasons for switching to Bitly

It wasn't appealing and intuitive.

---

### A Decent Link Solution

- Overall rating: 5/5
- Reviewer: Antonio C.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall I have had a good experience with Bitly. I recently upgraded to get the redirect feature but was extremely disappointed to find out that I only get 3 redirects a month. Overall, I don’t think I will paying for a plan again.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I found Bitly to work extremely well with link customization and analysis. You are also able to redirect links if you are a paid user. It is fairly easy to use with a UI that is not difficult to manage.

#### Cons

What I disliked most is the fact that the Bitly logo appears in the QR codes that are generated. Upgrading will allow you to customize the ar codes. I also don’t like the fact that there is a monthly limit on redirects.

---

### Good at shortening links - I can't do without this service.

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good experience, I write a lot of articles, studies, research and sources on the Internet, I benefit from shortening their links.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The most important thing about Bitly is the link shortener.

#### Cons

You may need to add more features in shortening links.

---

### Link shortening software to consider

- Overall rating: 4/5
- Reviewer: Christopher m.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

It has be the best.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Its very easy to shorten a link by just a copy and paste. You can still use it without paying a cent. You can keep track of analytics on every shortened link you have.

#### Cons

So far i cant say there is something i dont like apart from the expensive price one needs to pay if they have a lit of links to shorten and customized.

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### Bitly takes you where you want to go

- Overall rating: 5/5
- Reviewer: Jack H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall, Bitly delivers what it says on the tin. A URL shortener with a few bonus features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Custom domain integration - gives our links a sense of trust when navigating the web. We can post short URLs with a clear branded feel to our social channels.

#### Cons

Limited editing functionality on custom links.

## More reviews

[Next reviews](https://www.softwareadvice.com/link-management-tools/bitly-profile/reviews/?page=2)

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Bitly Reviews, Pros and Cons - 2026 Software Advice