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> Reviews of Bitly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bitly is a good fit for you!

Source: https://www.softwareadvice.com/link-management-tools/bitly-profile/reviews

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Bitly Reviews

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[Overview](https://www.softwareadvice.com/link-management-tools/bitly-profile/)

Reviews

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# Bitly Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(1,049)

4

(207)

3

(26)

2

(4)

1

(9)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.4

Value for money

4.6

Functionality

4.6

* * *

### Pros

"We also appreciate the highly customizable link format that not only allows us to get creative but strategize conversions."

"Using Bitly has made working with URLs for surveys easier than ever, making it a perfect solution I can trust."

"Bitly stands out for its simplicity in shortening URLs and providing powerful analytics."

### Cons

"Bitly's main drawbacks typically revolve around its pricing structure for advanced analytics and branded domains, which can be costly for some users."

"With the paid version you can customize them and add your domain name but with the free version, some customers might end up not wanting to click on the link."

"Overall, I would not recommend Bitly at this point. Until they start helping their customers again."

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Bitly Reviews, Pros and Cons - 2026 Software Advice