All Botosynthesis Reviews

1-19 of 19 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Ojaswini

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great platform for our website to help us in patients/queries management.

With a great team behind it, Botosynthesis has helped us manage our patients/queries on website very efficiently.

PROS

Botosynthesis is extremely user-friendly for the patients as well as our team to use. Happy to share that we have not faced any issues faced since the day we started using it.

CONS

There is nothing that I haven't liked about this platform.

Vendor Response

Dear Ojaswini, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

Neha

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Review for Botosynthesis

We highly recommend Botosynthesis to any business looking to improve their customer interactions and streamline their operations.

PROS

At our business, customer satisfaction is a top priority and we're always looking for ways to streamline our processes. Botosynthesis has been a game-changer, allowing us to efficiently handle customer queries while freeing up our front desk staff to focus on other important tasks. The chatbot has proven to be incredibly adaptable and has met all our growing business needs.The support team, led by [sensitive content hidden], has been fantastic, providing excellent assistance and ensuring our experience with the platform has been smooth and hassle-free.

CONS

so far so good. Great product, highly recommend!

Vendor Response

Dear Neha, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

Mitali

Cosmetics, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2023

Boto Experience

Good Experience.

PROS

Automation for every social media platforms at one place. (Ex. Facebook, Instagram, Live chat, WhatsApp)

CONS

1. The queries need to be solved a little more faster.

Vendor Response

Dear Mitali, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

Kalapana

Human Resources, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Best chatbot platform for our company

PROS

The best part we love is to customize our flow using no code chatbot builder. The second is omnichannel livechat inbox. We use it for WhatsApp, messenger, instagram.

CONS

We don't think there is any missing features with respect to our usage. It is best for our use case.

Vendor Response

Dear Kalapana, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

Gaurav

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Value for money and Powerful chatbot

As a business owner, I am satisfied with the investment

PROS

Easy to design chat flows , value for money pricing , integration with our CRM, ease of use and responsive support team

CONS

None so far. So, cannot write a con. May add later...

Reason for choosing Botosynthesis

Easy to design chat flows , value for money pricing , integration with our CRM, ease of use and responsive support team

Reasons for switching to Botosynthesis

The other chatbot was simply mailing me the chats. IN botosynthesis, we can log on and monitor the chats

Vendor Response

Dear Gaurav, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

Nakul

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Amazing Product & Service

Amazing products, it has features and services that even the leaders in industry dont have

PROS

The one thing I like the most about botosynthesis is how seamless it is

CONS

There is actually nothing that I don't like about the product as a user from 1+ years

Vendor Response

Dear Nakul, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

Prachi

Cosmetics, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Amazing

Good

PROS

The efficiency and how ease its to use.

CONS

Its overall a great product and nothing about its not to like

Reason for choosing Botosynthesis

Good product, efficient, easy to use, great support team

Vendor Response

Dear Prachi, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

Navin

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2023

Solution to give exceptional customer service on WhatsApp and social media

Super experience.

PROS

Very easy to understand and operate. User friendly interface. Can make multiple flows easily. Integration is easy with multiple channels.

CONS

Well the products is really nice. It helps businesses to give great experience to the customers and also acquire new customers through QR codes and links.

Vendor Response

Dear Navin, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

Dr Pradyot

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Best chatbot company to increase Customer Engagement & Experience for IVF hospitals

The best team, customer support and great founders behind the tool.

PROS

The best part is omnichannel deployment of chatbot with single click and integration with our backend system.

CONS

We didn't found any features that is not available on platform, they are very great in terms of providing custom solution if required.

Vendor Response

Dear Dr Pradyot, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

Samiksha

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Great experience!

PROS

The support from the team was great!The team helped understand each and every function used in Botosynthesis and was very patient while educating.Overall, the platform was easy to use and quick to learn

CONS

The overall experience of the platform was great!

Vendor Response

Dear Samiksha, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

Aakash

Cosmetics, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Efficient addition to the company

PROS

Its very easy to intergrate because the POC are great to work with.

CONS

I have had not any problem yet with the programme.

Vendor Response

Dear Aakash, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

Meet

Cosmetics, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Best Tool once you have clarity about the usage of automation and services

Wonderful - in simple words

PROS

The feature of integrating all omni channel is best from the photosynthesis.

CONS

I was the direct user of the software but what i know is the accessibility of the software from the team. And so far no issue with the same.

Vendor Response

Dear Meet, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

Vartika

Cosmetics, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Satisfy products and results

PROS

It's service is effective and efficient. It has helped out company to retain customer interaction and satisfaction.

CONS

I am happy with the service and no complaints as such

Chintan

Cosmetics, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2023

Good One

PROS

Features and DashboardsFunctionality good

CONS

Customer service and support of team to solver issues

Vendor Response

Dear Chintan, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

User Profile

Puran

Verified reviewer

Outsourcing/Offshoring, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Easy to deploy your own chatbot

Overall it was a good experience with Botosynthesis and developing a WhatsApp chatbot.

PROS

It's easy to deploy it and support from the team is really appreciable.

CONS

The pricing model needs to be restructured to meet the demand of customers.

Vendor Response

Dear Puran, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

KheteshB

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Satisfactory

PROS

Live Chat to Manage Conversations also seeing all conversations handled by the chatbot in real-time is great.

CONS

Data can be more interactive while representing it with graphs.

Reasons for switching to Botosynthesis

Ease of use & integration.

Vendor Response

Dear Khetesh, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

User Profile

Gavin

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Knowledgeable and friendly team

They're a knowledgeable, friendly and proactive team with ideas.

PROS

Botosynthesis have developed a feature-rich, automated, easily programmable chat experience for our customers.

CONS

There's nothing not to like - they're a great team.

Vendor Response

Dear Gavin, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

Ritu

Farming, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2023

Coding free chatbot is super impressive...

PROS

Coding free development, easy to track customer, database management with less of hassle.

CONS

So many incorporations of other features.

Vendor Response

Dear Ritu, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied May 2023

Cleopatre

Food & Beverages, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Botosynthesis very effective

PROS

Convenience, easy to use, very effective.

CONS

Nothing in particular as a feature to mention so far.

Vendor Response

Dear Cleopatre, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

Replied April 2023

Showing 1 - 19 of 19 Reviews