All Botosynthesis Reviews
1-19 of 19 Reviews
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Ojaswini
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great platform for our website to help us in patients/queries management.
With a great team behind it, Botosynthesis has helped us manage our patients/queries on website very efficiently.
PROSBotosynthesis is extremely user-friendly for the patients as well as our team to use. Happy to share that we have not faced any issues faced since the day we started using it.
CONSThere is nothing that I haven't liked about this platform.
Vendor Response
Dear Ojaswini, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023
Neha
Recreational Facilities and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Review for Botosynthesis
We highly recommend Botosynthesis to any business looking to improve their customer interactions and streamline their operations.
PROSAt our business, customer satisfaction is a top priority and we're always looking for ways to streamline our processes. Botosynthesis has been a game-changer, allowing us to efficiently handle customer queries while freeing up our front desk staff to focus on other important tasks. The chatbot has proven to be incredibly adaptable and has met all our growing business needs.The support team, led by [sensitive content hidden], has been fantastic, providing excellent assistance and ensuring our experience with the platform has been smooth and hassle-free.
CONSso far so good. Great product, highly recommend!
Vendor Response
Dear Neha, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023
Mitali
Cosmetics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2023
Boto Experience
Good Experience.
PROSAutomation for every social media platforms at one place. (Ex. Facebook, Instagram, Live chat, WhatsApp)
CONS1. The queries need to be solved a little more faster.
Vendor Response
Dear Mitali, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023
Kalapana
Human Resources, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best chatbot platform for our company
The best part we love is to customize our flow using no code chatbot builder. The second is omnichannel livechat inbox. We use it for WhatsApp, messenger, instagram.
CONSWe don't think there is any missing features with respect to our usage. It is best for our use case.
Vendor Response
Dear Kalapana, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Gaurav
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Value for money and Powerful chatbot
As a business owner, I am satisfied with the investment
PROSEasy to design chat flows , value for money pricing , integration with our CRM, ease of use and responsive support team
CONSNone so far. So, cannot write a con. May add later...
Reason for choosing Botosynthesis
Easy to design chat flows , value for money pricing , integration with our CRM, ease of use and responsive support team
Reasons for switching to Botosynthesis
The other chatbot was simply mailing me the chats. IN botosynthesis, we can log on and monitor the chats
Vendor Response
Dear Gaurav, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Nakul
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Amazing Product & Service
Amazing products, it has features and services that even the leaders in industry dont have
PROSThe one thing I like the most about botosynthesis is how seamless it is
CONSThere is actually nothing that I don't like about the product as a user from 1+ years
Vendor Response
Dear Nakul, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Prachi
Cosmetics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Amazing
Good
PROSThe efficiency and how ease its to use.
CONSIts overall a great product and nothing about its not to like
Reason for choosing Botosynthesis
Good product, efficient, easy to use, great support team
Vendor Response
Dear Prachi, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Navin
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2023
Solution to give exceptional customer service on WhatsApp and social media
Super experience.
PROSVery easy to understand and operate. User friendly interface. Can make multiple flows easily. Integration is easy with multiple channels.
CONSWell the products is really nice. It helps businesses to give great experience to the customers and also acquire new customers through QR codes and links.
Vendor Response
Dear Navin, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023
Dr Pradyot
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Best chatbot company to increase Customer Engagement & Experience for IVF hospitals
The best team, customer support and great founders behind the tool.
PROSThe best part is omnichannel deployment of chatbot with single click and integration with our backend system.
CONSWe didn't found any features that is not available on platform, they are very great in terms of providing custom solution if required.
Vendor Response
Dear Dr Pradyot, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Samiksha
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Great experience!
The support from the team was great!The team helped understand each and every function used in Botosynthesis and was very patient while educating.Overall, the platform was easy to use and quick to learn
CONSThe overall experience of the platform was great!
Vendor Response
Dear Samiksha, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023
Aakash
Cosmetics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Efficient addition to the company
Its very easy to intergrate because the POC are great to work with.
CONSI have had not any problem yet with the programme.
Vendor Response
Dear Aakash, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Meet
Cosmetics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Best Tool once you have clarity about the usage of automation and services
Wonderful - in simple words
PROSThe feature of integrating all omni channel is best from the photosynthesis.
CONSI was the direct user of the software but what i know is the accessibility of the software from the team. And so far no issue with the same.
Vendor Response
Dear Meet, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Vartika
Cosmetics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Satisfy products and results
It's service is effective and efficient. It has helped out company to retain customer interaction and satisfaction.
CONSI am happy with the service and no complaints as such
Chintan
Cosmetics, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2023
Good One
Features and DashboardsFunctionality good
CONSCustomer service and support of team to solver issues
Vendor Response
Dear Chintan, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023
Puran
Verified reviewer
Outsourcing/Offshoring, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Easy to deploy your own chatbot
Overall it was a good experience with Botosynthesis and developing a WhatsApp chatbot.
PROSIt's easy to deploy it and support from the team is really appreciable.
CONSThe pricing model needs to be restructured to meet the demand of customers.
Vendor Response
Dear Puran, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023
KheteshB
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Satisfactory
Live Chat to Manage Conversations also seeing all conversations handled by the chatbot in real-time is great.
CONSData can be more interactive while representing it with graphs.
Reasons for switching to Botosynthesis
Ease of use & integration.
Vendor Response
Dear Khetesh, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Gavin
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Knowledgeable and friendly team
They're a knowledgeable, friendly and proactive team with ideas.
PROSBotosynthesis have developed a feature-rich, automated, easily programmable chat experience for our customers.
CONSThere's nothing not to like - they're a great team.
Vendor Response
Dear Gavin, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023
Ritu
Farming, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2023
Coding free chatbot is super impressive...
Coding free development, easy to track customer, database management with less of hassle.
CONSSo many incorporations of other features.
Vendor Response
Dear Ritu, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied May 2023
Cleopatre
Food & Beverages, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Botosynthesis very effective
Convenience, easy to use, very effective.
CONSNothing in particular as a feature to mention so far.
Vendor Response
Dear Cleopatre, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.
Replied April 2023