Overall, I really like this product a lot and have deployed to my own site. It's such a great platform to use to start concept-testing and running use-cases immediately on without having it outlay time and money upfront. Highly recommend.

Ease and speed of groundwork setup Methodology fused with no-code approach made the process enjoyable No surprises, easy to use Effective on the website and quite useful for persona reviewing

Not enough messages on trial Not enough integration support on trial Needs a little more time with more premium benefits to get traction to spend up

I liked the configurability of the product a lot, it offers great support for our branding and it was easy to deploy the bot to our website with the information from our knowledge base.

Free tier has a lot of limitations, adding our knowledge base was a bit hard as it required a sitemap in our case to prevent poor-content from slipping through.

Ease of use and functionality and features.

more free messages for starting off as service to use.

Overall, I've been transformed by my experience with Botsonic. Having said that, it's only the free messages offered through these reviews that keeps me going. The training stage uses a lot of messages. I wish I could just buy more messages without changing tiers.

What I like most about Botsonic is about how, if you ask it, it will actually participate in instructing you on how to best instruct it. And, those instructions are spot-on. I was struggling for weeks with one thing and I told it I was frustrated and asked how I could possibly get it to learn given the constraints of AI. The answer it provided will brilliantly simple and worked immediately! It was so gratifying. I'm programming Botsonic to interact conversationally and, so far, it's doing exceedingly well. I almost feel like I'm talking to a friend. I love the ability to start with a template-free design, too, which decreases the tedious chore of trying to teach a Bot with baked-in rules to ignore those rules and do something else. Botsonic is my friend!

Support. While they are incredibly responsive at the macro level, building new features continuously, on the micro-level, they fall down a bit, sometimes never answering queries made either in the app or on their Slack site.

It is the most user friendly platform to build chatbots that has a various functions

User friendly, easy to build advanced bots.

That the amount of character kind of limits a person.

Botsonic was easy to set up and use. The interface allowed a quick and affordable way to implement a custom chatbot without needing complex coding skills.

I think Botsonic is an amazing tool. It was incredibly easy to set up, and the interface made it simple to customize my bot's settings and train it with my own data. Using this Al-powered assistant has saved me a lot of time, and I strongly recommend it to anyone who's looking for a reliable and efficient solution.

I had no major issues with Botsonic because it was so easy to setup and implement. I didn't need any customer support or any assistance because the platform was able to guide me through the whole process

I love the ability to train an AI to my own data, that's what I love the most.

I like that I was able to train an AI to my own data. I also like that I can implement my own guidelines so I can customize gpt 4 to my own taste.

The very limited instructions and guidelines box.

I like that this product its so simple to use.

That the branding is to expensive to remove.

It is very easy to set it up overall. In addition, training the chatbot with your own data is straight forward.

Sometimes it freezes when you upload data to train the chatbot with.

The analytics and reporting in the bot backend is extremely useful. I can also track performance of the chatbots in real-time, understand customer usage patters, and make adjustments to the bot if necessary and even to our data sources.

The pricing structure of Botsonic is a bit of a nuisance for upstarts with limited budgets.

I have been trying to fins a bot like this for 3 months on youtube and no luck. I foun it with key words in Google. I already have it on my site and will buy if I get one project!

The ease of setup, coupled with an attractive free trial offering, adds to its appeal. Moreover, the sophisticated branding capabilities of Botsonic allow for seamless white-labeling, making it a valuable asset for enhancing our digital customer engagement strategy.

As a fairly new company it can be scary if they get bought out and my customers don't have a choice to stay or go. My goal is to cold call and sell the instalation and document uploads and settings for a small cost.

The process of setting up your chatbot is surprisingly straightforward. It’s like Botsonic takes the 'techy' out of technology, letting you focus on the creative side of things. This aspect alone is a breath of fresh air in a world where time is a luxury, and simplicity is the new smart. As someone who juggles between languages, I found Botsonic's natural language processing quite impressive. It adapts to your language preferences seamlessly, which is a huge plus for bilingual users or those for whom English is a second language. It's like having a conversation with a friend who just gets you, language quirks and all. What really stands out about Botsonic is that it demystifies the whole idea of AI. There’s no need to be intimidated by programming jargon or coding. It’s designed for real people who want to explore AI's potential without dedicating countless hours to learning code. This approach makes it incredibly accessible and, honestly, quite empowering for creative minds.

Botsonic is quite the game-changer for anyone looking to dive into the world of AI without getting tangled in the complexities of coding. It’s a sleek, user-friendly platform that makes creating a personalized AI assistant feel more like a fun project than a tech challenge. For those of us who aren’t exactly coding pros, this is a big deal.

The one drawback I've noticed with Botsonic (and other apps on the Writesonic platform) is the lack of clarity and ease in finding and understanding their upgrade plans. It's not immediately apparent whether one can purchase 'credits' applicable across the entire platform, allowing for seamless experimentation with all the apps as needed, or if these credits must be managed separately for each app. An integrated approach like this would be incredibly beneficial, providing the flexibility to navigate and fully utilize the AI's capabilities across the board, which would be really valuable.

Very easy to set up and a good trial period for free. The branding appearance of the tool is excellent and allows us to white label it as our own software.

Botsonic took the website we fed it and the internal company procedural manuals plus a couple of spreadsheets and indexed them all very quickly. This trained the chatbot which speaks with natural language to respond to customer requests in a knowledgeable way.

There is currently no handoff to live sales agent

La prise en main est simple. Tout se passe bien à partir du moment ou on a pas besoin d'aide.

BOTSONIC est entrainé avec des données privées ce qui permet qui puisse donner des réponse en adéquation avec un sujet précis.

Le support technique n'est pas efficace. Le service commercial n'est pas en phase avec le service administratif. Beaucoup d'interlocuteurs mais peu de réponse pertinente.

My experience with Botsonic has been good so far and I am very likely to purchase a subscription soon.

I downloaded trial versions of many similar tools available in the markt and trained their bot with my company's data. None of them gave me accurate answers to questions, the way Botsonic does!

The inability to train the bot on private knowledge base data. The only option is to upload .pdfs, which do not get updated when you make changes to content in your knowledge base. Also, the sources do not show KB links. The customer support can also be improved.

Fácil de entrenar, productivo, muy útil para apoyar en responder

Complejo la integración en plataformas de mensajería, aun no puedo que sea funcional para todos, solo me responde a mi como administrador, pero no realiza accione a los usuarios en general

the chatbot can read the image compared to the previous chatbot I use

is possible, should have the ability to do a table, summary, analysis, and calculation

In about 3 hours, I taught it almost everything it needed to know: our support documents, pricing, and marketing language. Then, it was just a matter of immediately using and playing with this pretty cool tool.

I like Botsonic because it's easy to set up and teach. then I can use it to save time every day. I'm training it to do part of my job so I can sort of outsource myself to the AI and save time.

The output is correct ninety percent of the time, but some of the responses are completely unexpected. I found there's a setting for how liberal the replies will be, and I had it set to being the most "creative" with replies. So maybe that was the issue. Overall, there is not too much concern over it.

We see Chatbots as a crucial tool in digital learning, which complements other learning approaches.

The initial setup of a Chatbot works like a charm. Training the Chatbot according to your expectations can be quite tricky and time-consuming.

Deciding, which sources and information are put in which data chunks.

Botsonic is incredible. I'm able to run my business with just me and botsonic.

I love the fact that I can train the bot with all the info about my business and operating costs and procedures. My bot is trained with my inventory that syncs on a regular basis, that way it is always up to date on the tires I have on hand. I trained my bot with my current clients that Ive done business with in the past, so if they have billing questions they can get help with out ever having to speak to someone. It saves me a lot of time and makes for a happier customer.

I haven't found anything that I don't like about Botsonic yet.

Amazing expirience. Opend new world to me

It has many languages Different bot types You can teach bot with text or upload files and links

That text trainųng some time is time consuming and you need to know how prompts work

We're still evaluating the product - but from a Product perspective, the ease of use & functionality is fantastic. One can be up & running within minutes with a fully customised Chatbot (ie colours, logos etc)

The jump is cost between a Business package through to an Enterprise package seems a bit steep, considering the primary driver for us is the amount of messages that are able to be be used. While the Enterprise has plenty extra features, we aren't concerned with them (at this stage) .

A melhor parte é que eles oferecem muito no nível gratuito. Eles oferecem opções para inserir arquivos e links. e também personalizações e esquemas de cores. É muito intuitivo e fácil de usar. Implementar perguntas e informações é fácil e você tem espaços adequados alocados. Ainda não precisei entrar em contato com o suporte ao cliente, mas deve estar bem acessível, mas parece bastante fácil de entrar em contato.

A Botsonic pode encontrar dificuldades na criação de conteúdo em áreas altamente criativas ou de nicho. A IA pode ter dificuldades para gerar conteúdo que exija um nível significativo de criatividade, envolvimento emocional ou uma compreensão profunda de assuntos especializados.

Una manejo simple, con resultados muy adecuados a lo buscado, por lo que recomiendo ampliamente el uso de este instrumento

Su facilidad para configurarlo, y sobre todo la gran variedad de tipos de archivos que puede cargar.

Hasta el momento todo muy bien de uso de la plataforma, no encuentro algo que enfoque en forma negativa.

It is seriously no code platform. You need 0 experience and the dashboard design is just so simple to use.

Wordpress entegration is only available with a paid plan.