Botsonic
About Botsonic
Botsonic Pricing
Starting price:
$16.67 per month
Free trial:
Not Available
Free version:
Available
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Most Helpful Reviews for Botsonic
1 - 5 of 46 Reviews
Andrew
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Great AI Chatbot Solutions to get Concept and Production Up Quickly
Overall, I really like this product a lot and have deployed to my own site. It's such a great platform to use to start concept-testing and running use-cases immediately on without having it outlay time and money upfront. Highly recommend.
PROSEase and speed of groundwork setup Methodology fused with no-code approach made the process enjoyable No surprises, easy to use Effective on the website and quite useful for persona reviewing
CONSNot enough messages on trial Not enough integration support on trial Needs a little more time with more premium benefits to get traction to spend up
Vendor Response
It's fantastic to hear you've successfully deployed our chatbot solutions and are enjoying the ease of use and setup. We're taking your thoughts on the trial limitations into account as we continuously work to improve our offerings. Your high recommendation is much appreciated, and we're grateful for your support!
Replied March 2024
Lars Jarred
Verified reviewer
Computer & Network Security, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2024
Perfect for what it is
I liked the configurability of the product a lot, it offers great support for our branding and it was easy to deploy the bot to our website with the information from our knowledge base.
CONSFree tier has a lot of limitations, adding our knowledge base was a bit hard as it required a sitemap in our case to prevent poor-content from slipping through.
Reasons for switching to Botsonic
I had more then 100 sources to provide the bot context with and on tawk this was not possible.
Vendor Response
We're pleased to know the configurability and deployment of our product met your needs seamlessly. We understand the limitations you've encountered with the free tier and are continuously working to improve the integration process, keeping in mind the balance between accessibility and quality. Your detailed feedback is greatly appreciated and helps us to enhance our service. Thank you for sharing your thoughts.
Replied February 2024
Tony
Real Estate, 2-10 employees
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2024
Great tool
Ease of use and functionality and features.
CONSmore free messages for starting off as service to use.
Vendor Response
GPT We're glad to hear you find our tool user-friendly and feature-rich! Thank you for choosing us over Nexla. Your input on the free messages is invaluable, and we've noted it for our team to consider. We hope to continue to exceed your expectations!
Replied February 2024
Glenn
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Almost Human
Overall, I've been transformed by my experience with Botsonic. Having said that, it's only the free messages offered through these reviews that keeps me going. The training stage uses a lot of messages. I wish I could just buy more messages without changing tiers.
PROSWhat I like most about Botsonic is about how, if you ask it, it will actually participate in instructing you on how to best instruct it. And, those instructions are spot-on. I was struggling for weeks with one thing and I told it I was frustrated and asked how I could possibly get it to learn given the constraints of AI. The answer it provided will brilliantly simple and worked immediately! It was so gratifying. I'm programming Botsonic to interact conversationally and, so far, it's doing exceedingly well. I almost feel like I'm talking to a friend. I love the ability to start with a template-free design, too, which decreases the tedious chore of trying to teach a Bot with baked-in rules to ignore those rules and do something else. Botsonic is my friend!
CONSSupport. While they are incredibly responsive at the macro level, building new features continuously, on the micro-level, they fall down a bit, sometimes never answering queries made either in the app or on their Slack site.
Reason for choosing Botsonic
Ease-of-use for a non-programmer. I can think logically, but don't know any code. Botsonic is easy to program.
Reasons for switching to Botsonic
Botsonic remembers its instructions. ChatGPT didn't. Simple as that.
Vendor Response
We're delighted to hear Botsonic feels like a friend to you! Your words truly highlight what we aim for—intuitive interaction and ease of use, regardless of programming skills. We also appreciate your honest feedback on support; we're constantly working to improve our response times at all levels. Rest assured, your comments are invaluable to us. Thank you for trusting Botsonic for your needs.
Replied February 2024
Maxwell
Computer Software, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Very advanced
It is the most user friendly platform to build chatbots that has a various functions
PROSUser friendly, easy to build advanced bots.
CONSThat the amount of character kind of limits a person.
Reason for choosing Botsonic
Because it allowed me to do more with the trial version than any other bot building platform i have previously used.
Vendor Response
We're delighted to know Botsonic stands out to you for its advanced capabilities and user-friendliness! Your input on the character limit is noted and appreciated—we're always fine-tuning our features to better meet our users' needs. Thank you for choosing Botsonic and for your valuable feedback.
Replied March 2024
