---
title: "Chatbase Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Chatbase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chatbase is a good fit for you!"
source_url: "https://www.softwareadvice.com/live-chat/chatbase-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Chatbase Reviews

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Reviews

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# Chatbase User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 73

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 3.8/5
- Value for money: 4.3/5
- Functionality: 3.9/5

### Rating distribution

- 5 stars: 34 reviews (47%)
- 4 stars: 28 reviews (38%)
- 3 stars: 9 reviews (12%)
- 2 stars: 0 reviews (0%)
- 1 star: 2 reviews (3%)

### Most mentioned pros

- Affordable pricing and excellent customer support make Chatbase an indispensable tool for businesses of all sizes, delivering real value and efficiency in communication - a quick way to get your business supercharged with Artificial Intelligence.
- We can expand upon this in so many ways, with the ability to have multiple chatbots, you can feed it marketing material and use it on your company website.
- Chatbase helps you implement previously unthinkable things, such as a customer service chat on your website, as an assistant teacher in your members area where your students have instant answers to their questions, and you save time and quality in your company!

### Most mentioned cons

- Right now I have to extract all the information into a pdf and this prevents Chatbase from being able to provide URL reference to the page with more information on it.
- We trained the model using the ChatGPT 3.5 and with chatGPT 4 and we don't understand why the model 4 is not working, most of the time the answers are wrong or even no answered.
- After we found out that they are not supporting more than 11 million characters, we cancelled the subscription, but they refused to refund us, even though we used it for 24 hours.

## Chatbase customer reviews

Showing reviews 1-25 of 73 (page 1).

### An accurate chat-bot, easy to set up!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It provides 24 / 7 access to Coaching support

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The product delivers a neat interface. It is easy to set up and service is reliable.

#### Cons

I had to figure out how to embed it in the website.

---

### Excellent product

- Overall rating: 5/5
- Reviewer: Michael N.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I love this product. It does exactly what it says it’s going to do. The future updates look amazing. The customer service really needs to improve though.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It works. That’s most important. Non-technical professionals can now tailor their own AI chatbot without a line of code. That saves us tens of thousands of dollars, opens up new revenue streams for specialists in certain areas and with the custom domains function, could potentially lead to a new business model for both technical and non technical professionals. The webscraper really does work well, and once you revise an answer to the way you would want it to, it generally answers the right way every time. Very exciting integrations and developments planned in the roadmap which will make this an incredible service.

#### Cons

Data collection is still clunky (eg name and email capture) so we had to take it off at the users request cuz they found it bothersome. The initial prompt bubbles don’t disappear after first use so it take up a lot of screen space which makes it hard to read the actually messages sometimes. The Chatbase team is trying but doesn’t respond to most users questions in the community forum. It’s also been a month since I was told that an issue had been “escalated” and I’ve received no response after several attempts to get an update. The development roadmap is super exciting but lacks timelines so it’s hard to know when some important integrations or developments will come online. They also don’t send periodic update announcements to their clients so you have to check manually whether any improvements have taken place. Last, the API connection doesn’t really allow for historical context to be maintained, so if you want to structure a conversation through service and then bringing in Chatbase on the backend (without building a database to store messages), you’ll run into problems.

#### Reasons for choosing Chatbase

As a non technical founder, this gives me control over a really expensive part of my process to build an MVP. I can also retrieve user data and interactions that I need quickly so that I address user painpoints quicker and at a fraction of the cost.

#### Reasons for switching to Chatbase

Better value and far less expensive.

---

### My Review

- Overall rating: 3/5
- Reviewer: Lout S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

pretty good, but i would like to see more options:- I would like to be able to embed the conversations & leads page on my webpage so my customers can use it directly without them knowing that i'm using chatbase for it.- Customizable chatbox color instead of black/white- Variable degrees of access for account managers- Invoices - adapt starting language to IP location- 2FA for login- Personal branding on the chat windows "Built by ..."- the ability to move bots to other accounts

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

overall i really like the ease of use and how the bot interacts with users queries

#### Cons

The lack of conversation structure, it's just a conversation bot but i would like to have an option where -if a users shows a certain intent- i can extract more variables than just name, email and phone number.

---

### Significant improvement on sharing info and easily accessible.

- Overall rating: 5/5
- Reviewer: Morne A.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been a great experience so far. Being able to tailor make a chatbot that shares relevant info about our business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Our Chatbot shares critical information that clients might need in a easily accessible way without having to make physical contact. This saves time as well as improves the user experience on our website. We have also integrated the chatbot for answering any questions after hours through sharing the link in an auto response on Whatsapp. Furthermore we get to see the conversations from our prospective clients to further nurture our chatbot to answer with the correct responses in order to generate additional sales.

#### Cons

The Q&A section of the learning of the chatbot should have a function to import various Q&A's without having to type it out.

#### Reasons for choosing Chatbase

From the start my experience was good with Chatbase,which led me to purchase a package that we could pilot as a start.

---

### A Great Chatbot Platform

- Overall rating: 5/5
- Reviewer: Barrie B.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We tested it out on a Restaurant to see how guests would engage with a Chatbot. We found it to be a successful project, and Chatbase was a great platform to have settled on.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Easy to use and implement on Wordpress. Clear instructions on how to set it up and train. The dashboard on the backend was easy to navigate and work my way around. The Chatbot replies were fast, with very little waiting time.

#### Cons

I didn't find enough documentation for understanding how best to train the bot we built. It took a while to find a support option, which was pretty good once I found it. Would have liked tutorials to work through

#### Reasons for choosing Chatbase

We chose Chatbase because it was priced well, and really easy to use, compared to other platforms we tried.

---

### Chatbase Easily Super Charges Customer Experience with AI

- Overall rating: 5/5
- Reviewer: Shaun R.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Affordable pricing and excellent customer support make Chatbase an indispensable tool for businesses of all sizes, delivering real value and efficiency in communication - a quick way to get your business supercharged with Artificial Intelligence.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Chatbase is a game-changer for our businesses looking to improve customer engagement. Its user-friendly interface allows for quick setup, while the robust analytics provide essential insights for optimizing chatbot interactions. Chatbase's natural language processing makes conversations feel more human-like, enhancing user experiences.

#### Cons

I couldn't find a way to smoothly integrate with some third-party apps, read from data tables for things like appointment schedules, and look up prices to answer customer questions. However, I found some workarounds using the FAQ and Q&A formats.

#### Reasons for choosing Chatbase

Quick start, ease of use, simple interface, and competitive pricing.

---

### Multilingualism is missing (welcome text)

- Overall rating: 4/5
- Reviewer: martin d.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We are generally satisfied with the product. If you could better support certain features such as multilingualism, you would have us as a long-term customer!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Configuring, integrating and rolling out the chat is effortless!

#### Cons

I feel a bit left alone as a customer. Support and documentation are missing or a bit short. What bothers us most is that we can't use the chatbot in multiple languages. This is primarily about the welcome text. Multilingualism is one of the most important functions for us, as we would rather not use several chatbots running in parallel. furthermore, it would be important for us to be able to export the entire chat log with our "corrections". this would allow us to train a new chatbot quickly. in addition, the log would serve us as a backup. What happens if we delete a chatbot mistakenly? all the work is lost. We spend a lot of time on the “revise user” function. That's why we should be able to export the corrected chat history at any time.

---

### Chatbase an awesome tool

- Overall rating: 5/5
- Reviewer: Ankit N.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Superb experience it has been a super hit did an internal survey by training a chatbot on limited data and every one liked it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Chatbot super easy to set up Intuitive settings Very easy to train Dashboard feature also give ability to see how users are playing around

#### Cons

I think there has to be an option to connect with human agent when chatbase is not able to respond It sometimes respond very fast and give long answers that make users feel slightly uncomfortable

#### Reasons for choosing Chatbase

Allows to add weblinks2. Allows to add custom data in form of questions and answers3. Allows to add files 4. Allows to add custom Q n Aanswers are impressive

#### Reasons for switching to Chatbase

Super easy interface and settings no code tool Easy to train great accuracy

---

### The tool is immature

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

After we found out that they are not supporting more than 11 million characters, we cancelled the subscription, but they refused to refund us, even though we used it for 24 hours.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

Easy setup and implementation of the product.

#### Cons

Allows only to load 11 million characters. There is no ability to upgrade to a higher level with higher capacity. AI implementations require enough data to get good answers.

---

### University Chatbase Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 5001-10000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We were able to setup and test multiple chatbots that focused on Course Info, Degree Info, Student and Faculty Handbooks. We were able to tweak it enough to satisfy a broad range of questions. We were very satisfied with the results.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of setup, customization and implementation.

#### Cons

I can't complain about the general features of chatbot.

#### Reasons for choosing Chatbase

don't need enterprise level

---

### Chatbase review

- Overall rating: 4/5
- Reviewer: Mercy B.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We are trying to use Chatbase to act as a funnel to capture travel recommendations and help women travel plan. So far, Chatbase has seemed like the best option for us. With quick reformatting of our data, it seems to pull it in (mostly) correctly. Some tweaks still need ironing out. It would be great if your FAQ page was slightly more detailed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of use. I have no background in AI / chatbots and I picked it up very quickly. Your customer support team are great too.

#### Cons

Sometimes it can be really hard to work out how best to feed it info or ask questions for it to behave how you want it to be. With time and practice, I'm sure it will come.

#### Reasons for choosing Chatbase

The benefits of GPT Trainer over Chatbase felt like things we'd eventually be able to get Chatbase to replicate (mostly formatting things.)

---

### Buen chat

- Overall rating: 4/5
- Reviewer: Javier R.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ahorra mucho tiempo en consultas diarias con un nivel de acierto muy amplio. He detectado que alguna vez a dado datos incorrectos que antes respondía perfectamente

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 4/5

#### Pros

Fácil de usar e implementar en la web, contenido bastante preciso sin necesidad de aprendizaje por tu parte

#### Cons

Necesitamos integración con WhatsApp, pone que lo harán pronto pero seguimos sin tener noticias.

---

### Gamechanger

- Overall rating: 5/5
- Reviewer: Gabriel Eduardo T.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The capacity of using it as a live chat for a costumer service platform.

#### Cons

It still lacks the handover protocol but the service team already is working on this feature, which will make it a top feature in my case.

#### Reasons for choosing Chatbase

Ease of use

---

### Remote AI assistant

- Overall rating: 4/5
- Reviewer: Michał M.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Customer support and orders also help with selling.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy of use and future features and self learning option.

#### Cons

AI mistake and quality of response is still a little bit too low. It should to be improved. ChatGPT 4 in standard.

#### Reasons for switching to Chatbase

Price and automation

---

### Can't get it to form correct answers to new questions

- Overall rating: 4/5
- Reviewer: Ivar G.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I am using it for company database chatbot for employees.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

The product looks very nice and chatbots answer very fast. Great for demo chatbots.

#### Cons

I use it for knowledge base chatbot and I can't get it to answer new questions correctly that haven't been answered before. I've made the knowledge abse cleaner and retrained it but it hallucinates quite a bit. Maybe it's because it uses GPT 3,5 turbo, maybe it's because I'm using it in another language than English, I don't know.

---

### Amazing product

- Overall rating: 5/5
- Reviewer: Ramzi K.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

4/5

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

-1 fast- easy to use- multiple languages

#### Cons

- word count on training- messagesare a bit expensive- doesn't have the option to switch from messages to words (instead of pricing per messages per words used)

#### Reasons for choosing Chatbase

- languages - fast- Easy to use

#### Reasons for switching to Chatbase

- bad customer support- faced a lot of issues

---

### chatbase is a great idea for small companies or those who like to expriment!

- Overall rating: 4/5
- Reviewer: Joshua K.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very positive! I enjoy using it, and the things I've trained it on have helped me to find answers quickly!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I think it's effective and helpful in navigation our website as well as key ideas about our organization!

#### Cons

It can answer things incorrectly or out of context at time! Overall not a major concern but could misconstrue our message!

---

### I have hope for this product with some changes

- Overall rating: 3/5
- Reviewer: Ishita C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Still in our first month of use, remain hopeful.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 2/5

#### Pros

Ease of answering customer questions that are asked multiple times

#### Cons

Chatbot doesn’t seem to be following brief and sometimes changes it’s response if asked same question multiple times (I.e - “how long is the free trial?”)

---

### Chatbase review

- Overall rating: 5/5
- Reviewer: Marcin H.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Ability to teach chatbot proper responses, automate the training process, automatically fetch links from the website

#### Cons

Not being able to define ability to reprhase user's prompts, e.g. user asks "How much is XXX" and you ask chatbot to answer such question as if it was "Present XXX pricing in less than 100 signs".This way I do not provide alternative answer to a particular prompt from a user which may easily become outdated but make sure that the answer is answered more properly every time I change source material for the chatbot.

---

### First time user

- Overall rating: 5/5
- Reviewer: Carolyn B.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Still learning, and happy to have the time saving tech!!

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I found chatbot easy to use, and update as needed. I'm a fist time user of AI chat tech, so I cannot compare it to any others, however, I haven't found the need to look around.

#### Cons

I lacked the knowhow to use the product effectively at first. But you tube!!

#### Reasons for choosing Chatbase

It reviewed well and works with WordPress.

---

### Amazing support agent tool

- Overall rating: 5/5
- Reviewer: Ben C.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It can scan out help center and support docs and serve as a useful chat bit for sales and new employee on boarding

#### Cons

It’s limited to how big a training data set you can use - we have a lot of documentation and could use more

---

### Love this tool

- Overall rating: 5/5
- Reviewer: Hugh A.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

So brilliantly easy to implement first time !

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I used Chatbase to demonstrate how powerful LLM based chat can be. Within 24 hours another colleague had implemented Chatbase for his company.

#### Cons

I am not sure how we integrate Chatbase with more complex customer journeys.

#### Reasons for choosing Chatbase

Ease of use, cost.

---

### Nice Chat Bot

- Overall rating: 4/5
- Reviewer: Robert P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very nice. One of the best for sure

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It was easy to integrate and custimize to our industry and brand

#### Cons

No pause functionality to make the chat more life like

#### Reasons for choosing Chatbase

Features

#### Reasons for switching to Chatbase

Features

---

### Great value

- Overall rating: 4/5
- Reviewer: Michael M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Time saver

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Saves time fielding calls or emails no customers can get all the information needed through our chatbot

#### Cons

Took a few adjustments to get it to give specific answers to certain questions.

---

### Good ChatBot customizer

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 3/5

#### Pros

ChatBot is a powerful tool for customizing and adapting chatbots.

#### Cons

ChatBot lacks AI Action even in the most expensive plan

## More reviews

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Chatbase Reviews, Pros and Cons - 2026 Software Advice