LiveHelpNow vs TextCortex AI

RATING:

4.6

(73)

LiveHelpNow has 73 reviews and a rating of 4.6 / 5 stars vs TextCortex AI which has 145 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (73)
4.8 (145)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 8, 2022
May 21, 2024
Pros/Cons
  • Pros

  • The customer support live chat from Live Help is awesome. Quick response to your questions.
  • The ease of use, very easy to navigate with. Love how we can add candid response helps with quicker chats.
  • Cons

  • It is little bit difficult to apply roles to each agent.
  • There are very few things that we could complain about with the software.
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  • Pros

  • The level of customization available is impressive, allowing me to tailor the output to match my brand's voice and style perfectly.
  • Easy to use, Unique content, recommended from my side.
  • Cons

  • It may be limited in scope, and may be too objective.
  • It's inevitable that AI assistants will make mistakes, such repeatedly producing the same output that you can't get rid of because you can't change the wording on the screen.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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1 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos