--- title: "ManyChat Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ManyChat. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ManyChat is a good fit for you!" source_url: "https://www.softwareadvice.com/live-chat/manychat-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / [ManyChat](https://www.softwareadvice.com/live-chat/manychat-profile/) / ManyChat Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/live-chat/manychat-profile/) Reviews [Alternatives](https://www.softwareadvice.com/live-chat/manychat-profile/alternatives/) # ManyChat User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 72 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.0/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 50 reviews (69%) - 4 stars: 17 reviews (24%) - 3 stars: 2 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (3%) ### Most mentioned pros - It also provides integration possibilities with various outside technologies, making it simpler for organizations to integrate it with their current tech stack. - Its automation features, multi-channel support, and lead generation tools. - It has allowed me to boost lead generation on our Facebook business page and enhance communication with prospective clients around the clock, regardless of their location. ### Most mentioned cons - I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service. - Limited customization options: ManyChat's chatbot interactions aren't very customizable and might not be able to handle more complicated requests. - Instagram comment reply is a bit strange to implement at first. ## ManyChat customer reviews Showing reviews 1-25 of 72 (page 1). ### Awesome chatbot tool - Overall rating: 5/5 - Reviewer: Wale A. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered ManyChat helps me attain several marketing goals by engaging customers with Messenger bots; it also helps me get leads and useful data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros As someone using ManyChat primarily for chatbots, the platform has everything I need. The interface makes it extremely easy to build the most complex flows. Apart from this, there are also powerful marketing tools at your disposal. #### Cons It's hard to find something to complain about, honestly. --- ### Revolutionizing Customer Service with ManyChat Chatbots - Overall rating: 4/5 - Reviewer: Emil L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, ManyChat is generally well-regarded as a powerful and user-friendly platform. It has a large user base and a growing number of integrations and partnerships, which can help businesses and organizations get the most out of their investment. However, as with any tool or platform, there may be some potential drawbacks to consider, such as cost, limited functionality, and privacy concerns. Businesses and organizations should carefully weigh the pros and cons before deciding if ManyChat is the right fit for them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Some of the most impactful features include:1. Automated chatbot flows: You can build automated chatbot flows with ManyChat that can respond to client queries, provide tailored messages, and even manage purchases and payments. Your marketing and customer service operations can be streamlined as a result.2. Segmentation and targeting:With ManyChat, you can build specialized audiences based on a range of variables, including geography, activity, and interests, and then deliver those audiences specific messages. You are thus able to send out communications that are more pertinent and distinctive.3. Integrations: Numerous prominent tools and platforms, such as CRMs, e-commerce platforms, and email marketing software, are available for integration with ManyChat. Your customer service and marketing operations can be made more efficient as a result.4. Visual flow builder: Even if you have little to no coding knowledge, you can easily develop and maintain chatbot flows with ManyChat's visual flow builder.5. Analytics and reporting: The analytics and reporting tools in ManyChat let you monitor your chatbot's effectiveness and pinpoint its weak points.Overall, these features can help businesses and organizations of all sizes improve their customer communications and engagement, leading to increased customer loyalty and satisfaction. #### Cons Businesses and organizations should think about these potential negatives before adopting ManyChat as they would with any product or platform. A few possible drawbacks of ManyChat include:1. Limited functionality: Even while ManyChat offers a wide variety of features and integrations, not all businesses or organizations will find that it is able to suit their demands. Some situations can be better suited to more specialized or sophisticated chatbot platforms.2. Dependence on Facebook: ManyChat is essentially a chat platform for Facebook Messenger, therefore in order to use it effectively, businesses and organizations will need to be well-known on Facebook. Some people might not find this possible or appealing.3. Privacy concerns: Chatbots may raise privacy concerns for certain users, especially if they are being utilized to process orders or payments. To allay these worries, companies and organizations using ManyChat should be open about their data collecting and usage practices.Overall, while ManyChat can be a powerful and useful tool for improving customer communication and engagement, it is important for businesses and organizations to carefully consider their needs and resources before deciding if it is the right fit for them. --- ### Great Software Idea hindered by Bugs and Poor Customer Service. - Overall rating: 2/5 - Reviewer: Kelby C. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Signed up for a free trial a year ago. Saw the potential but wanted to look at other options before committing to the platform. The free trial ended and was charged for months without being able to even log into the service to cancel or use. Was receiving receipts to my business email address but couldn't use that email address to log in/recover my password. Finally figured out it I had to authenticate via Facebook for access. The platform has a lot of great features that don't consistently work. Have reported several bugs and issues that customer support goes overboard with attempting to indemnify themselves from rather than addressing. Adding an additional account caused the primary account to disconnect from Meta and issues for the following week because their system didn't properly interface with Meta Account/Business Manager. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros When it works, it's quite effective at turning the activity through our social channels into actual leads and site traffic. #### Cons Unfortunately, it doesn't always work and this has led to turn activity through our social channels into frustrated people and missed opportunities --- ### Love my Bot - Overall rating: 5/5 - Reviewer: Marci M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Friendly customer service. Super smooth automation. ManyChat has saved my business when I was unable to answer the phone lines. ManyChat has been a dream come true for this business owner that wears many hats! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The live chat option when a client is struggling to get specific information that isn’t programmed into the bot has been priceless. I’m able to help the client seamlessly via live chat.? #### Cons There isn’t anything I don’t like. I like Many Chat and plan to stay with Many Chat as my business grows. #### Reasons for choosing ManyChat Simple Growth set me up with Many Chat and I haven’t had any regrets. --- ### Chatbots made easy but with a tradeoff - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Very positive. It's a great tool for marketing, advertising, collecting data and automating conversations that are basic and/or very repetitive within your operations/sales funnel. However this isn't machine learning or AI, so if you require more advanced tools you may be better off with other tools or hiring a specialist to develop more capable and flexible options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros No need of coding knowledge Relatively easy to implement. Great set of tools to launch basic to medium level of chatbots in regards of complexity. Free tools don't feel limited if your trying starting out or have basic needs. Payment tiers are based on your audience/subscriber base so it doesn't feel like your being forced to pay more than what your page needs. #### Cons With the easy to use interface comes a tradeoff in regards of final complexity of what you may deploy. If you're looking for a toolkit that allows you to develop chatbots you might be better off searching for other options. You're tied down to the compatibility options offered at the time by manychat. Bots require to be tied to a social media account. Managing more than one account at the same time may prove cumbersome. --- ### Amazing chat automation tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helps me automate chat and build engagement with website visitors which is tailored to their responses via the chatbot flow. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Love that it allows me to customize ManyChat to my brand colours and then add ManyChat to my website via HTML code. You can easily select and choose the pages on my website where ManyChat is to be displayed and where it isn’t. You can preselect for how much the duration of chat pop-up to appear on your website page. Sometimes immediate pop-up feels annoying so I love that they have this option available. They keep on bringing new features and I am excited to try the newest added Instagram dm automation feature. They make it easy to automate the chat flow, which enables you to redirect visitors to pages or lead magnets tailored to their responses in the automated chatbot flow. I like that in addition to the automation of Messages I can manually check and reply to messages from inside my Facebook account itself and don’t need to log in to Manychat once it is set up for automation. #### Cons Setting up chatbot automation has a bit of a learning curve which you need to be patient with if you want to do it yourself rather than delegating it. Not easy to work on ManyChat via mobile app, as compared to the web app. --- ### Smart bots to build your email list and increase your conversions - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered ManyChat offers a lot of options for people who want to engage their audience (and grow their email list). For me, this was the ideal tool to start using bots and it was easier than I expected. ManyChat comes with great features out of the box and templates that make getting started easy. The interface is modern, the software is updated frequently and well-supported. With so many people using this for different purposes, it's also easy to get inspired by other businesses. There's a whole community of ManyChat users that's sharing their strategies and examples. You can learn a lot from that. I certainly did, it has inspired my marketing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This is an easy to use chat bot tool that has a lot of features for affordable pricing. It's one of the easiest bot software tools I've used for FB Messenger, and you can also use it for other channels (or a combination), which is really awesome. This smart tool helps creating engaging conversations while boosting your email leads and sales. It's very versatile, unlike other tools. I'm impressed with how well-thought-out this software is. #### Cons I don't have anything that annoys me. It's a solid tool with plenty of documentation so even though I was completely new to bots, I had one up and running quickly. --- ### Manychat the best worker in your company - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered My experience with Manychat its incredible, cause (in my particular case) has open a new way to communicate with our clients. More personal, more clase, more REAL. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I think the BEST feaute of manychat its the possibility of using broadcast. Cause you can send to all your base of data the información at the same time. #### Cons In the last two months, when you send a flow to one of the clientes, the conversation goes all the way up and you have to go down again wach time, making It a little more difficult to use. --- ### Excellent value for the money - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered It is simple to use, simple to put into practice, and quite versatile when it comes to making changes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We chose ManyChat as our website's initial chatbot, and considering its cost, we saw excellent results. The chat comments received from our customers were well received. #### Cons It can occasionally be challenging for it to accurately collect the customer's responses, as it is with most chatbots. --- ### Great tool for marketers - Overall rating: 5/5 - Reviewer: Zane Zdenek V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Relatively easy to set up , some tasks are more advanced and you will need time to read through the guides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the auto responder on Facebook posts #### Cons Didn’t see integration with TikTok . This is something that I would like to use #### Reasons for choosing ManyChat Ease of use, nice and clean look --- ### When it comes to chatbot automation and ease of use, ManyChat is the best option! - Overall rating: 5/5 - Reviewer: Imran L. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's easy to implement, simply to use and extremely flexible in making ammendments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I really like about ManyChat is the ease with which I can create chatbot flows. What I also like is the visual statistics of it. #### Cons What I don't like about it is, and this isn't manychat's issue is that if I have facebook business manager and manychat apps on my phone, both tend to get messed up. #### Reasons for choosing ManyChat They had the features that I wanted, but not as exhaustive as manychat. #### Reasons for switching to ManyChat Tawk.to didn't have a bot feature --- ### Ótima opção para atendimento ao consumidor - Overall rating: 4/5 - Reviewer: Milena C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Uso com facilidade há 4 anos, diariamente e é a ferramenta mais simples e completa para receber mensagens de clientes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros A praticidade de contato com o consumidor, ou instalação de chatbot #### Cons Algumas falhas no envio de mensagens automáticas. --- ### Manychat User review - Overall rating: 5/5 - Reviewer: armircle n. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Manychat is easy to navigate and overall easy to send a message and get a quick reply and get new traffic. I like the different tools that help me build my Subscriber base. I can message a quick question or quiz and the customer will reply with a certain answer and they will automatically be added to my list. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sending ads is now made Fast and perfectly with the ManyChat messenger bot. It has grown my customer list. I always build my messenger Bot in minutes. Sending my customers an AD in messenger with ManyChat convert much faster. My bot is always on autopilot capturing leads to my product. Their software includes Instagram and text messaging in email Bots which I use a lot. I schedule hundreds of broadcasts at one time. I even integrated Shopify and Google Sheets with my ManyChat Bot. I also save money on ads by cleaning my ManyChat list from Inactive Subscribers. That means I am not paying a premium for somebody who does not want to be on my list. #### Cons I like the idea of Sponsored Messages aka Manychat Paid Broadcast. But I don't like the payment processors like PayPal or stripe I would rather be able to get payments directly to my bank account hope they change it soon. to expensive need to go down on prices. --- ### Interesting software for collecting customer information. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I still using free Manychat to collecting customer's Facebook IDs. I am happy about it. I will try to use the pro one again if I can get full support from the company like to talk to a human or any good tutorial if I can find one. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros You can be collecting customer information who contact you by messager like Facebook id. And you can use that information when you promote your Facebook. That is the only function I use on the ManyChat platform right now. #### Cons I had subscribed for pro service and wish to use the chatbot to increase new customers and return customers and to sell my service and product inside Facebook Messenger. I found it very hard to use and I wasn’t successful on how to use it. So, then I unsubscribed. --- ### Muy caro - Overall rating: 5/5 - Reviewer: Leonardo B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered todo muy bien, pero es muy caro los suscriptores, y por eso me sali #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Facil de usar, amigable, tiene todas las funciones que se necesitan en la version pro #### Cons Muy caro. La version pro tiene muchas cosas que yo no utilizo y por eso se me hace muy caro. #### Reasons for choosing ManyChat en ese momento me parecio mas facil de usar --- ### a promotional omnichannel chatbot platform - Overall rating: 5/5 - Reviewer: john michael g. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered base on my description , experience on manychat i'll meet some many friend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros a very easy software to find but if they find the software #### Cons there are many people don't know how to find this platform --- ### Engaging my audience - Overall rating: 5/5 - Reviewer: Taufik Y. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I satisfied with ManyChat. They have a lot of useful tools that I can use in my business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ManyChat helps me to keep in touch with my audience even if I'm not online. I just need to set up a chat flow for my Facebook page, then ManyChat will respond to the question from my audience. Also, I can guide the cold leads to become my buyer with the follow-up sequence. #### Cons I love the ManyChat feature and tools, but sometimes they have error or bugs. I also got a complaint from my customer because of an error. --- ### Many chat , simply simple - Overall rating: 5/5 - Reviewer: Kaitlin C. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I was fearful of chat bots and malfunction and this put an ease to this fears the setup was simple everything went and continue s to go smoothly. #### Cons I wish there was more of a way to. Integrate with some one here products I use . --- ### Easy way to setup chatbots - Overall rating: 5/5 - Reviewer: Carlos S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Once you get the hang of it becomes an easy way to manage, create and showcase chatbots for different business. #### Cons Support... It becomes dependant on Facebook and Instagram, so several times the support team cannot do anything to help. --- ### Best tool for chatbots and messaging automation - Overall rating: 5/5 - Reviewer: Marc D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Great tool to automate live chat and make your life easier to start conversation with potential customers. A must have in 2022. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros It's really great to automate message with leads and start conversations when people say a certain keyword. Really intuitive and powerful. #### Cons The learning curve is not easy, so it takes time to know all the features. --- ### Intuitive chat marketing platform - Overall rating: 5/5 - Reviewer: Nora A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They have an amazing and responsive customer support team and I highly recommend it for building bots. It's also pretty inexpensive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love building bots on ManyChat and I always highly recommend it to my clients. It's easy to use and has all the features I need for my projects. #### Cons I don't really like their SMS service yet. It's been full of glitches so far and I've had to edit campaigns to make them work after back and forth with their support team (which is great! but I don't always have the time to troubleshoot) --- ### Fall In Love With Manychat - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered It solved all my problems of spending time to reply comments , it's all automated. Best easy simple ever tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use it to Auto reply comments in ManyChat software, very simple and it does everything. Creating flow is flowless features it sends messages automatically. Automatic like comment in flow creation is excellent. There is no need for Facebook to disable accounts or anything like that. Auto-reply comments in facebook is really worthfull feature. User input message in facebook page auto reply feature does all my work. I love it . #### Cons I don't find any least features. I like the tool. #### Reasons for switching to ManyChat The feature of MMIO interface is good and simple. --- ### Support is Nonexistent. - Overall rating: 1/5 - Reviewer: Anne S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Abysmal. I am incredibly unimpressed with their customer service. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Literally nothing. This product has no human team that I can identify, and continues to bill us following a termination notice sent in compliance with their TOS. #### Cons I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service. --- ### The perfect bot for your chat - Overall rating: 5/5 - Reviewer: Andrea R. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use for increase my traffic and interactions in my Social Networks page, till now i am very satisfied. I very funny create a lot of interesting chatbot with emoticons. I suggest to learn some tutorial for learn better this fantastic product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I Love manychat because is a good software for create a lot of orignals chat bot, for my projetcs of Facebook pages and websites. Their have a good packages prices for professional use, but i use also free for simple projetcts. #### Cons When i started i found some difficoults, but after follow a tutorial in Youtube i understand how work. --- ### It's great if you have a large, active, and engaged following - Overall rating: 3/5 - Reviewer: Joy H. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it was positive, and honestly, I may become a customer again one day. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Keywords, Referral Links, Sequences. I loved that I could use it for both Facebook and Instagram. The automation allowed me to connect with customers without having to be tied to my phone responding to messages. #### Cons During the pandemic, I used the program a lot, but it was becoming cost prohibitive. Manychat charges based on the number of subscribers you have, even if you never message them. Which is problematic when you take into account spam and bots. I was paying for people I wasn't even talking to. ## More reviews [Next reviews](https://www.softwareadvice.com/live-chat/manychat-profile/reviews/?page=2) --- ManyChat Reviews, Pros and Cons - 2026 Software Advice