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> Reviews of ManyChat. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ManyChat is a good fit for you!

Source: https://www.softwareadvice.com/live-chat/manychat-profile/reviews

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ManyChat Reviews

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# ManyChat Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(50)

4

(17)

3

(2)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4

Value for money

4.2

Functionality

4.3

* * *

### Pros

"It also provides integration possibilities with various outside technologies, making it simpler for organizations to integrate it with their current tech stack."

"Its automation features, multi-channel support, and lead generation tools."

"It has allowed me to boost lead generation on our Facebook business page and enhance communication with prospective clients around the clock, regardless of their location."

### Cons

"I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service."

"Was receiving receipts to my business email address but couldn't use that email address to log in/recover my password."

"Have reported several bugs and issues that customer support goes overboard with attempting to indemnify themselves from rather than addressing."

* * *

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ManyChat Reviews, Pros and Cons - 2026 Software Advice