---
title: "Adobe Captivate Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Adobe Captivate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Adobe Captivate is a good fit for you!"
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---

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Adobe Captivate Reviews

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# Adobe Captivate User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 222

### Secondary ratings

- Ease of use: 3.8/5
- Customer support: 3.9/5
- Value for money: 3.9/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 133 reviews (60%)
- 4 stars: 61 reviews (27%)
- 3 stars: 20 reviews (9%)
- 2 stars: 5 reviews (2%)
- 1 star: 3 reviews (1%)

### Most mentioned pros

- I also liked that we could use it for meetings whenever our internal communication system went down — it was reliable and kept the training moving.
- The new Adobe version has a modern user interface and multiple widgets (flip cards, hotspot, carousel and more) that can make an e-learning module more interactive and engaging.
- It was reliable most of the time, and I liked that we could even use it for meetings whenever our internal communication system went down.

### Most mentioned cons

- Pop up content is standard in eLearning courses, but Adobe have continued to ignore this basic requirement, making it a very long-winded and difficult task to add pop up/reveal content.
- The initial learning curve is extremely steep, even with experience of video editing and other tools.
- It can be glitchy and crash without a warning, so you have to save your work often to avoid losing progress.

## Adobe Captivate customer reviews

Showing reviews 1-25 of 222 (page 1).

### The software for content creation and training simulation.

- Overall rating: 4/5
- Reviewer: Souleymane D.
- Verified reviewer: Yes
- Industry: Mining & Metals
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

Adobe Captivate is the software that has helped me as an assistant trainer in my training and learning activities.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

One of the features that I like is the recording of demonstrations. You can record screen demonstrations to show learners how to perform certain tasks.

#### Cons

The feature that I like the least is the limited range of interactivity options. I feel that they could have added more functionality to provide greater diversity in interactive elements.

---

### Great bit of software, especially if you're using other Adobe CS applications

- Overall rating: 5/5
- Reviewer: Sarah E.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used monthly for less than 6 months
- Reviewed: October 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I used Captivate to create short training videos, using annotated screen-capture to illustrate functions in Excel. I then built the videos into Storyline, which added a useful dimension to the otherwise rather static content.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Fairly simple to learn and use at a basic level, but powerful features lurk beneath the surface! Operates well with other Adobe applications and output can be exported into most other programmes. Easier to learn than Articulate Storyline.

#### Cons

The only real downside is the cost. It can take a little while to discover and use the more advanced features, but that's to be expected.

#### Reasons for switching to Adobe Captivate

Cost mainly, and also the ability to link to other Adobe CS applications.

---

### Could have been so much better

- Overall rating: 2/5
- Reviewer: David T.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I keep returning to Adobe Captivate in the hope that there have been improvements made, but sadly it always disappoints. The workflow is very cumbersome and I don't feel confident in suggesting it as an authoring tool when scoping with clients, as the time required to create anything useful would make the costs prohibitive.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

I found that the features in Captivate that allow the creation of interactive videos were useful.

#### Cons

Pop up content is standard in eLearning courses, but Adobe have continued to ignore this basic requirement, making it a very long-winded and difficult task to add pop up/reveal content.

---

### Streamline your LMS with an advanced learning tool from Adobe.

- Overall rating: 5/5
- Reviewer: Shubham V.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

Captivate is feature-rich & based on latest technology, it's better than any other LMS tool in the market.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We can easily convert our existing webinars & PowerPoint presentations into courses & onboarding walkthroughs thanks to Captivate. Learning Management is the spine of any Organization & Captivate is the tool that ensures that all employees are constantly learning and evolving. Managers at each level can track the progress using 360 degree dashboards.

#### Cons

Captivate is not an easy tool. Administrators will need a lot of trainings and hands on before they can fully utilize this product to it's real potential.

#### Reasons for choosing Adobe Captivate

Adobe incorporates latest technology in Captivate & it has an existing template of resources with a highly engaged community.

---

### Adobe Captivate - What you'd expect from an Adobe product

- Overall rating: 4/5
- Reviewer: Ezzy S.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

I've authored over 300 courses with Adobe Captivate in the last 6 years and overall, I'm very satisfied with the product. For all its faults, it's really forced me outside my box and helped me learn a lot about instructional design.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Adobe Captivate allows you to author amazing and beautiful coursework if you don't mind spending a little extra time to learn some coding. The product is fairly intuitive and it has a lot of capabilities. It's a very deep and robust product.

#### Cons

To really get the best out of Captivate, you do need to spend quite a lot of time learning about creating variables, some beginner coding, and occasionally some javascript. You can make the program do whatever you want, but it takes a lot of patience and, sometimes, some wonky workarounds.

#### Reasons for switching to Adobe Captivate

Lectora at the time was very formal and not very flexible at all.

---

### Not very easy to use

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for free trial
- Reviewed: December 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

The functionality allows for a variety of courses to be created.

#### Cons

Captivate is simply not intuitive or easy to use. Compared to other authoring tools for e-learning, Captivate is one of the most difficult softwares to use. Additionally, the support for the tools are just not there. If you reach out to support, expect to wait for a long time.

#### Reasons for switching to Adobe Captivate

Already switched back. Thought it might provide better options. It didn't.

---

### Terrific training tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Using this I have been able to set up tests and quiz for our training sessions. Its also let me create video presentations which automates some of our new hire training. You have to put in some time and learn it to get the most out of it but once you do that, its very powerful.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It is very robust and has a ton of features. You can create some really impressive training modules with this. We have been using this for a little while now to train our new hires on policies and process. I really like that once you get the hang of this, you can create very professional looking training material with it. It lets you embed videos, images and docs into your module pretty seamlessly. You can include your branding (which was a big deal for us) and colors. You can even include your Voice over if you want to. Using this I have created Quiz, Presentations and video guides. And they all looked fantastic.

#### Cons

Like a lot of other Adobe softwares (at least in my experience) it can be a little daunting to get started with. There is a lot you can do with it but you have to invest some time to get the most out of it. I really wish Adobe would figure out how to simplify the usage and work flow for newcomers.

#### Reasons for choosing Adobe Captivate

I really liked the trial of Adobe Captivate and decided to move with that. Adobe being a larger brand also influenced our decision since it meant we would probably receive better after sales support.

---

### Authoring Tool with a Twist

- Overall rating: 4/5
- Reviewer: Catherine W.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience so far is positive. We are developing eLearning modules using the interactive tools found in Captivate. So far, the video formatting, audio (speech-to-text) function, and responsive project mode are my biggest positives.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Adobe's new version of Captivate (2019) is a fantastic authoring tool for the right user. I say that because the user must be competent on various computer applications and willing to spend some extra time learning! I have used many authoring tools, but this one has made me slow down and rethink some of the methods I use for development. It is not easy, but when you learn to set it up correctly, the functionality is amazing! I'm referring mostly to the responsive projects that are scalable for desktop, tablet, and mobile devices. This is a wonderful feature, but takes quite a bit of time to learn.

#### Cons

The biggest consideration I have found is the amount of time I have had to spend learning the program. Once understood, I have been able to make progress, but this is not a two or three week project...give yourself more time.

#### Reasons for choosing Adobe Captivate

Adobe Captivate interfaced well with our other marketing programs that we currently use and we wanted seamless uploading to our LMS.

---

### Creating "how to videos" for enterprise learning

- Overall rating: 3/5
- Reviewer: Carl C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: June 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is a very functional application for making videos. I prefer it versus tools like Camtasia when making instructional videos.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Easy to segment video into pieces. Imagine using Power Point slides but each slide contains video/sound. Much easier to manage than other tools that record straight through. You can record each segment, apply graphic elements as desired. It integrated easily with other Adobe audio products for enhanced audio editing. Captivate does include limited audio editing tools, just enough to be handy.

#### Cons

I found the application would crash every now and then. Nothing I could not work around, but strange to have to experience that in today's world.

#### Reasons for choosing Adobe Captivate

Easier to manage long videos (5 minutes or more) that require inserting elements such as graphics or highlights and notes.

#### Reasons for switching to Adobe Captivate

As mentioned, Adobe Captivate allows you to segment your video into slides which makes it much easier to manage the creation and edits of the video.

---

### Captivate & the ease of convertability

- Overall rating: 5/5
- Reviewer: David M.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2020
- Review source details: This review was submitted organically. No incentive was offered

It gives you the ability to create in so many ways & to help make video & online training more streamlined, with the added feedback from an LMS to get good feedback on how end users are absorbing the triining

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I truly enjoy the ability to convert old PowerPoint training decks into exciting & yes to coin a phrase, "Captivating" training for our employees & management.

#### Cons

The cost for our small company is a little high & there is no special pricing for Teachers or Students. It would be great id Adobe would let you replace some of the Adobe Cloud products with Captivate as part of the overall package even if it were for a little more per month.

#### Reasons for choosing Adobe Captivate

Mostly because I have used Adobe products for years & have had the cloud since it became the cloud

---

### Maximizing your eLearning experience with Adobe Captivate.

- Overall rating: 5/5
- Reviewer: Kyeshuan H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'm incredibly grateful I found Adobe Captivate and high quality.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

When i first used Adobe Captivate, it was outstanding how it allowed me to bring my ideas to life. It has made building responsive eLearning courses so much easier and faster. I love the fact that you can incorporate simulations, quizzes, and surveys, to name a few.

#### Cons

For those without prior experience in eLearning development, it could sometimes get complex, just like everything else.

---

### Excellent tool for measuring learners!

- Overall rating: 4/5
- Reviewer: Michelle M.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is the current default learning software for our company. It allows us to deploy learning for graded content, KC questions, videos, slides with on screen text to teach a topic, etc. There is always a new trick or tool we can add to our style of learning and there are several tutorial videos to assist with new features. Also, when Flash was no longer supported in browsers, Captivate made it easy to identify parts of the module where a feature might be affected.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

Enjoy the ability to easily duplicate slides, set up multiple master slides for easy formatting content, make small audio edits in a file and preview/play the on screen animations/timing. Also, so many features for reporting and advanced actions to set up specific scenarios based on the desired result.

#### Cons

Vectors were a nice touch to easily add to slides. However, the vector images "flash" often when published and are very difficult to locate based on their current naming convention. Also, I would like the option to easily change a slide from a Knowledge Check question to/from a Graded Quiz question.

#### Reasons for switching to Adobe Captivate

Happened before I joined the team.

---

### A formidable force in the e-learning sphere

- Overall rating: 5/5
- Reviewer: Cheikh B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Adobe Captivate saves me a lot of time with my clients

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

While I am new to the platform, I am impressed. My current work demands me to use it over all other operating systems. Having used the entirety of Adobe Creative Cloud and other e-learning products, the switch to this platform is seamless. Captivate is one of the top-tier development packages, although it has a high entry cost. The platform is robust and rich in nuances, allowing for extensive exploration of alternatives for designing completely customized courses and user interfaces.

#### Cons

While you may delve extensively into extended interactions, data reporting, and so on, the learning curve for knowing advanced actions, keywords, and so on is enormous. Variables get buried and are not as easy to manipulate as they are in Articulate Replay, but they are buried for a reason: you can really accomplish more with Captivate than you can with its rival application with similar features. To continue nitpicking, I'm not a fan of the filmstrip display used to illustrate the slide tale. This is a feature I admire in Articulate's e-learning since it strongly encourages non-linear branching, while the linear movie clip does little to inspire users to create complex learning opportunities, perpetuating the linear death by slides prevalent in virtual learning.

---

### Great tool for creating training slides

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I thoroughly enjoy using Adobe Captivate. Some companies designate employees to solely focus on Captivate and it's uses within their workforce. I believe that is an appropriate action as there is so much that in can be used for and it's a worthwhile investment.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I loved how you can create panels and embed videos within those panels for training purposes. Captivate can be used in meetings as presentation slides as well even though other programs may be better for that purpose.

#### Cons

What I like least is kind of a strength of the software. It is so robust that training on how to use the software is necessary. You can jump right in without training but you can miss a lot of the perks that Captivate offers.

---

### Great product

- Overall rating: 5/5
- Reviewer: Dorothy P.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great product for our needs

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Easy to navigate for knowledgeable user - Avatar type in or speech and speech to text - Software simulations

#### Cons

Tricky settings - Freezing file, long to proceed (Scrom) responsive on design - Text to speech quality

---

### Efficient training tool

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall love this tool I was able to publish projects quickly

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I was able to create engaging e learning modules quickly. Easy to use from the beginning and many options to publish.

#### Cons

The learning curve was small and I was able to get going quickly. Sometimes larger files have trouble publishing.

---

### Good for developing elearning

- Overall rating: 4/5
- Reviewer: CHRISTY R.
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'm happy with this software. It allows me to easily import PowerPoint slides, develop elearning courses from scratch, and record audio. I have continued to use it over competing applications because it's so easy to use.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Captivate is pretty easy to learn. I pretty much taught myself how to use it and don't have any big issues with it. I like that it publishes directly into Adobe Captivate Prime (our LMS). There are quite a few nice features that get added with each upgrade.

#### Cons

Sometimes the software crashes. I have to work with big files on my desktop rather than on my network drive. I had some files become corrupt from the application freezing. It would be nice if Adobe gave free upgrades rather than charging to upgrade every couple years. I would also like to have more pre-built templates for gaming. Most of the options available aren't ideal.

---

### Adobe

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, a good experience

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like how many things you can do with it. You can literally edit any document any way you want.

#### Cons

The only problem I've had with Adobe is that sometimes documents freeze every once in a while.

---

### Create online training content that's great with Adobe Captivate

- Overall rating: 4/5
- Reviewer: Dave S.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I used Adobe Captivate to create and product online training courses for our company's online university. The software was detailed with a number of features, but something I was able to teach myself...very helpful considering I did not have an IT or software writing background.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

After a normal learning curve, it's relatively easy to use to create content. I used it to create online training courses for a learning management system, and it really made our otherwise serviceable (but not too exciting) PowerPoint slides truly come to life! The software is powerful with what seems to be unlimited options for creativity.

#### Cons

As with probably any software worth anything, there's a bit of a learning curve to learn some of the tips and tricks for effective use. Where to find the various features is not always super-intuitive, but it's something I was able to work through.

---

### Easy to Use, Cost to Unlock Features

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Law Enforcement
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I am satisfied with the software. The ease of use is outstanding even for the not so computer savvy person.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

This software is very easy to use. It is used by thousands of other clients and is the default for many programs. It installs quickly and the interface is easy to use.

#### Cons

The biggest downfall of this software is that it cannot be edited without purchasing. Being a program that is so widely used, the editing features should be free of charge.

---

### Great Authoring tool for system simulation training

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

Adobe Captivate helped me created a simulated training environment that helped new started to the business get familiar with the system before being signed of to enter the live environment.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I really enjoyed this tool when creating customized in house systems simulation training.

#### Cons

I experienced a few issues around HTML compatible interactions but nothing major.

---

### Personalized Training and Education

- Overall rating: 5/5
- Reviewer: Melisa M.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We are customizing our training so we are using only our own courseware compared to contracting it out to another entity.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I love the ease of quickly creating quizes, tutorial videos and presentations.

#### Cons

There is a little bit of curve to learn how to create and manage the interactions but Adobe provides free tutorials and examples to help guide you through.

#### Reasons for choosing Adobe Captivate

Worked with Adobe products for almost 20 years.

---

### Facilitator of various services

- Overall rating: 5/5
- Reviewer: Elaine B.
- Verified reviewer: Yes
- Industry: Newspapers
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2021
- Review source details: This review was submitted organically. No incentive was offered

I use it daily and I get very good results.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Adobe is very good for a variety of jobs, such as signing and forming text, proofreading documents and more.

#### Cons

NO to negative criticism because it corresponds to everything it promises.

---

### Use Often

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The perfect and most powerful course authoring tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

So many features such as responsive design, screen recording and script writing.

#### Cons

I feel overwhelmed at times to keep up with latest editions.

---

### Perfect for any size business

- Overall rating: 5/5
- Reviewer: Michelle L.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Used over and over again, never had any issues

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Works with all programs I have used and perfect for any size business

#### Cons

The cost gets a little pricey when you have a fairly large company

## More reviews

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Adobe Captivate Reviews, Pros and Cons - 2026 Software Advice