--- title: "Blackboard Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Blackboard. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Blackboard is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/blackboard-learn-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Assessment Software](https://www.softwareadvice.com/hr/assessment-comparison/) / [Blackboard](https://www.softwareadvice.com/lms/blackboard-learn-profile/) / Blackboard Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/blackboard-learn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/blackboard-learn-profile/alternatives/) # Blackboard User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 537 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.0/5 - Value for money: 4.1/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 225 reviews (42%) - 4 stars: 207 reviews (39%) - 3 stars: 76 reviews (14%) - 2 stars: 21 reviews (4%) - 1 star: 8 reviews (1%) ### Most mentioned pros - It allows me to organize my course in a way that students can easily navigate through it. - It supports accessibility for all users on different types of devices and browsers. - Also, it was easy to upload files and share the links or links to files and overall, it was just a platform that allowed you to put items there for your users. ### Most mentioned cons - However, from the back end as an instructor trying to create whole courses, it became difficult to put any sort of custom design into the pages or templates. - I have few words on what is missing in Blackboard Learn particularly system requirements: I often experience system crashes and lagging with Blackboard Learn platform. - Some training videos were difficult to understand due to the narrators having heavy accents. ## Blackboard customer reviews Showing reviews 1-25 of 537 (page 1). ### Canvas is Still Better - Overall rating: 2/5 - Reviewer: Essence W. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like the course arrangement and all the ediitng potential to tailor the classroom to our unique student needed #### Cons Im sorry its just not the prettiest. The whole platform still needs a style update and its difficult to use --- ### Blackboard keeps my science courses organized and easy to navigate. - Overall rating: 5/5 - Reviewer: Kimberly B. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Blackboard helps me organize my classes in a Week by Week format, while also keeping within the structure of other classes at the same school. This allows easy navigation of the Blackboard page, saving students time and frustration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows me to organize my course in a way that students can easily navigate through it. The page layout and design are much like competing products, so it is familiar to new users. It is easy to setup, as well. #### Cons Sometimes it has quirks, especially with the gradebook. It is also constantly changing, but that's also a pro at times. #### Reasons for switching to Blackboard I used VersaLMS at another company before I had my current job. Blackboard works so much more smoothly! We used Zoom 5 years ago. Blackboard is preferred. --- ### Blackboard - Overall rating: 5/5 - Reviewer: Evelyn W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Awesome technology for keeping up with school #### Cons Occasional glitches in system. But much else --- ### Blackboard Review - Overall rating: 4/5 - Reviewer: Chelsea B. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoyed using Blackboard. It was my favorite educational program to use as far as navigation and keeping up with courses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Blackboard is very easy to navigate and use as a student. #### Cons Communication is not as efficient as other programs. #### Reasons for switching to Blackboard Begun college courses, which required use of Blackboard over google classroom. --- ### Blackboard is the king of Learning Management - Overall rating: 5/5 - Reviewer: Jean-Pierre N. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have used several Learning Manageement System in an academic environment, but Blackboard is the king of Learning Management. It is a powerful LMS for designing learning tools. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found Blackboard a very robust Learning Management System. It has strong features, including grading learners' assignments, communication, the management of assignments, and providing activity feedback. It supports accessibility for all users on different types of devices and browsers. #### Cons The Blackboard interface can be intimidating for new users. Many of our users indicated that it is difficult to navigate it. --- ### Training and Diversity Do Not Mix - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I will be using Blackboard for some upcoming college courses. I watched a number of their training videos. They were professionally done and the app appears fairly easy to use. Many/most of the vides were narrated by people whose first language was obviously English and easy to understand. However, some of the videos were narrated by individuals with heavy foreign accents. English was obviously not their first language. So unfortunately, I had difficulty understanding these individuals; and this adversely affected my ability to learn how to use this product. The prime objective of any instructional videos should be to convey information clearly and concisely; it should not entail political correctness or a diversity agenda especially when it comes to running a business. What's in the best interest of the customer should be any company's focus. Remember what happened to Bud Light? #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The app appears to be easy to use. The training videos were well done (but with some exceptions noted below) #### Cons Some training videos were difficult to understand due to the narrators having heavy accents. English was obviously not their first language. Probably an attempt to encourage diversity at the customers expense. --- ### Structured Learning Platform - Overall rating: 5/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered In an education and learning oriented environment, it’s a platform that really allows to centralize courses, documents and exchanges in one same place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked is the ability of Blackboard to organise the trainings in a very structured way courses #### Cons To be more comfortable with it, you often need a small adaptation time before being totally at ease. --- ### My Blackboard experience as a learner and an educational technologist. - Overall rating: 3/5 - Reviewer: Jeffrey A. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used it both as a student and an instructor. Blackboard has a rich history of being one of the first online course management systems. My understanding is that they have evolved into another company (Anthology). So this is really about Blackboard the software product. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Blackboard was an early innovator of online teaching and learning. The colleges I attended and worked for embraced the concept of offering course content online. When I was in college I was on a team of ed tech support center workers who was influential in which system to officially adopt for offering online courses. Blackboard was one and WebCT (which Blackboard later aquired). Our college adopted WebCT, but Arizona State University where I earned by BS in Computer Science and M.Ed in Ed Tech was and is a Blackboard Learn campus so I have considerable experience in both environments from many perspectives. #### Cons The company was very monopolistic and sued just about every competing Learning Management System (LMS) vendor for creating online learning environments as they seemed to think that they invented teaching and learning online. --- ### Inclusive Application for Students and Professors - Overall rating: 4/5 - Reviewer: Maggie S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Blackboard organizes classes and other courses for students in an easily accessible way. Class days, virtual classrooms, and online chatrooms for students are all organized in one application. #### Cons Blackboard tends to aggregate some due dates for student assignments but not others. This tends to be an issue for many users. --- ### Does what it's supposed to do - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is not my favorite learning platform but it does the job in it's basic function and with basic needs. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I used this a long time ago in my classroom and currently with my daughter's school. I think it is good for security and for elementary school usage. #### Cons I think it could do more to come up with the times and be a bit more user friendly. It is challenging to navigate at times. --- ### LMS Solution for Large Companies - Overall rating: 5/5 - Reviewer: Mohamed C. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Ideal for large companies and businesses looking for all tools to make online learning pleasant and formative. Blackboard Learn, now Anthology, truly has endless resources to manage both users and courses in few clicks, implement many tricks to make it an intuitive experience. All educators might need is at stone's throw: assigning roles, building tests and assignments, real-time updates, text generation or creation with the help of Ai, all formats of files, to upload and download. Blackboard Learn is going the right way with its constant changes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Blackboard Learn, now Anthology, revolutionized online and distance learning with amazing features in one place; its intuitive interface, different tools and integrations are all there to make the learning process smooth and enjoyable. Educators can manage courses and users in few clicks, have an idea about their activity stream, set assignments and tests with the help of Ai. In fact, introducing Ai tools brought Blackboard Learn to the fore: you can generate texts, activities, tests and assignment away from ChatGPT based platforms. #### Cons I have few words on what is missing in Blackboard Learn particularly system requirements: I often experience system crashes and lagging with Blackboard Learn platform. I still have something against cloud-based solutions as the file size with Blackboard Learn does not allow large files, which is weird, educators often need large files. One more thing, it is not ideal for small businesses. #### Reasons for switching to Blackboard Looking for different features, mainly free. --- ### Decent program with some improvements - Overall rating: 4/5 - Reviewer: Rory M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Decent and was able to accomplish what I needed #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is fairly easy to use. It does take some getting used to and some of the functions don't make a lot of sense until you get used to it #### Cons There is a learning curve you must adjust too --- ### Easy to Onboard, Implement - Overall rating: 4/5 - Reviewer: Kay D. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use and onboard users, especially beginners. #### Cons Folder system can be a little tedious at times. --- ### blackboard Learn for undergraduate classes - Overall rating: 5/5 - Reviewer: anitha g. - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used blackboard as a graduate student and I have been using it now as an instructor for my larger chemistry classes with 200 to 250 students, and it is really very helpful, makes my classes run smoothly. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros it is easy to post all assignments, class materials, notes and grades using blackboard. Especially for larger classes I don't have to print the paper copy, posting the class material on blackboard will help students to print and refer to the material easily. Gradebook is one of the best features of blackboard, I have quizzes almost everyday for my students, posting these quizzes grades were very straightforward using blackboard. I have also used blackboard for online quizzes and exams, and for lab exams. #### Cons Blackboard gets slower when many people are using at the same time and some times it becomes unavailable due to maintenance(but we do get notice prior to it). other than that I had no issue with it. --- ### Does the job and has everything you need - Overall rating: 4/5 - Reviewer: Luis Carlos C. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered I like that it does a little bit of everything. Some other professors at my university liked to rely on BB Learn for everything, including video-conference and online exams. Being as feature rich as it is, BB Learn has the problem that the user interface might be very challenging for some people. I guess you either really like it or really don't, so when it doesn't click you can get frustrated by a lot of things. Still, for the people loving it, they will make the most out of it. One of the best tools out there. Easy to recommend for general purposes. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros I like that if you're a power user and your students get into it, this is probably the only eLearning tool you will ever need. It has everything from homework assignments to actual video-conference; besides of the usual tools like forums and work groups. The online exams are very useful, specially if you don't want to manually grade tons and tons of tests. #### Cons I don't like the user interface. Most of the tools are one more click away than I think they should. Very useful things like the exams are really powerful, but creating them is so awkward that sometimes you prefer to just handle a document. #### Reasons for switching to Blackboard BB Learn offers a greater range of features. --- ### Your new classroom (digital) - Overall rating: 4/5 - Reviewer: Arturo L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered The experience that Blackboard gives you is satisfactory since several other platforms, its management system between courses, and the power to upload files or open documents that teachers upload to their respective courses, are not as easy to do as in blackboard, since the software is very friendly for students like us and makes it not cost us work in performing all its functions that it gives us. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Being still a student, I love the ease with which I can move within the interface and change courses because if you have several subjects, you can easily locate them and see the content very easily. Inside the software, you can see practically everything as if it were a classroom since you can hold virtual meetings, see your content/tasks to do, see your final grades, take your final exams, etc. It is a platform that stands out for its excellence in education since the page rarely crashes or presents some difficulties. #### Cons It may be difficult at first to navigate through the different menus/pages/courses because the platform does not give us that simply look the first time we see it, as unlike its competitors in the market, this one has a slightly less friendly view. But it is rescued if for example our school/university gives us within Blackboard a small tutorial on the essentials you should know about this software. But honestly, I do not see many cons to Blackboard because it is a platform that gives us what we are looking for and that is why it is one of the top e-learning software. --- ### Blackboard Learner made mobile learning easier - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Online teaching and training is much easier while using blackboard leaner #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Blackboard Learner is a valuable platform for training and teaching. The access is easier and it provides a great experience of online learning. #### Cons Very compact and nicely designed system of online learning --- ### How Blackboard Contributed to My College Success - Overall rating: 5/5 - Reviewer: Steven W. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Blackboard Learn is an invaluable tool for universities across the country. It removes much of the unneeded paperwork via online assignments that automatically grade themselves (which is also wonderful on the student side, receiving immediate feedback). My college experience was improved by having Blackboard in it, as I had been to schools with inferior software that was more frustrating to utilize. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Blackboard is an easy to use learning management system that eases the stress of juggling college courses for the student and professor both. Blackboard is easy to format, and very conducive to discussion between professors and students via the discussion board or the other tools provided. #### Cons When I was a college freshman, it was one of the first years my university used Blackboard. This caused a slight learning curve between the professors as they used the website the first year, which they asked for patience for. This is understandable, however, and in my sophomore-senior year the professors had a firm grasp of the program and it was not an issue. --- ### Simplifies Grades, Course Communications, & Materials Distribution - Overall rating: 5/5 - Reviewer: Signe J. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There are a lot of learning management systems out there, and I've used several of them. Blackboard is my favorite. It has excellent capabilities, improves organization, and makes it very easy to communicate with students. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Blackboard is a great tool for communicating with students, distributing course materials, and recording student grades. The "one-stop shopping" approach makes it easy for professors to stay organized in each class, and it also makes it easy for students to stay organized. When used well, Blackboard allows you to do everything from communicating with students to uploading assignment sheets to sending class announcements. As a writing professor, I especially appreciate the SafeAssign feature that checks student assignments for plagiarism. Once I started requiring my students to use SafeAssign, I found that plagiarism attempts dropped off significantly. (So did attempts to recycle papers from one course to another.) In addition, SafeAssign saves me a lot of leg work when students DO plagiarize -- it flags the suspect text as well as the source, so I don't have to hunt it down myself. #### Cons For me, Blackboard wasn't intuitive to learn. Even after 7 years of using it nearly ever day during the semester, I had some challenges making it do what I wanted it to do. I often spent far more time than I should have trying to customize things for my courses. But, as long as I stuck to the basic features -- which are also the ones I personally found most useful/beneficial -- Blackboard was a great tool for organizing my courses and keeping students on track. --- ### Exceptional Learning Management Systems Provide Integration With Third-Party Applications - Overall rating: 4/5 - Reviewer: Prateek K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered The platform helps me because I can continue my education from a distance using the various alternatives offered by Blackboard. It is an entire LMS system, incredibly user-friendly, and connects with a variety of audio and video resources. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love that everything for all of my classes is accessible on Blackboard Learn in a single area. I have access to all of the resources, tests, and homework that my instructors have uploaded. the platform's user-friendliness. For instance, it can be effectively used by both the instructor and the students. You can see all of your selections on the bar to the left. #### Cons I can't think of anything about Blackboard Learn that I dislike, to be completely honest. It has been an excellent resource for online learning and classes. I may interact with my professor and fellow students, take part in debates, and access and watch my lectures. --- ### Blackboard Learn: The Leading LMS Platform for Higher Education - Overall rating: 5/5 - Reviewer: Wassim I. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very great experience. I rely on Blackboard Learn in managing all my online/face-to-face courses. I also rely on it in providing training sessions, tutorials, and office hours. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I have been using Blackboard Learn to support my undergraduate and graduate university courses. I mainly use it to flexibly:1. Post course lecture notes and recorded videos.2. Post assignments and manage their submission policies and due dates3. Conduct exams and quizzes4. Post grades to students and link it to Banner to be on the University database system5. Use many tools such as Blackboard Collaborate to conduct video conferencing sessions and office hours with students #### Cons Creating exams and assessments can be streamlined in a better way to create questions of different types more flexibly and rapidly. I recommend having a tool to do MCQ grading (such as Gradescope) integrated in the Blackboard LMS. Moreover, integrating video editing tools into the LMS itself would be a great addition as well. #### Reasons for switching to Blackboard This is the LMS supported at my institution --- ### Virtual classroom - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very easy to navigate. It has the dashboard feature which will allow us to check daily assignments easily without going through each course. #### Cons Sometimes it takes time to upload assignments in the blackboard. If you unexpectedly upload a wrong file in the assignment, it doesn’t allow to remove the file, and upload the correct file. --- ### Functional Beast - Overall rating: 5/5 - Reviewer: Li G. - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I have enjoyed using Blackboard Learn and feel that it meets all the needs of an online learning platform in terms of function. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how functional it is and how thoughtfully crafted it is for students and instructors alike. #### Cons At times the interface lacks aesthetic value, especially when it comes to writing your own responses on the platform and using it on a mobile device. --- ### A Good Software but Needs Updating - Overall rating: 3/5 - Reviewer: Juliette R. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Blackboard Learn is a good software, but it needs some updating to look more current. If it looked more current, customers could take advantage of all the functions of this software. I used it in a very basic way simply because I did not like the look of the interface. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros This software allowed me to view my assignments for college and check my grades as well. Instructors used Blackboard to post important announcements and assignments. Overall, the software was easy to navigate and easy to understand. I liked the "Announcements" board of this software as it allowed professors to post important messages that could be found in a single place. The "Alert" feature was also very useful when there was a grade or assignment update. #### Cons Blackboard has many features, but I was not able to take full advantage of them because of how the platform itself looked. The Blackboard platform, especially the black bar on the left hand side, was always confusing and the site itself looked pretty old. When my university actually switched over to Canvas, students missed the layout of Blackboard, but not the actual software, which looked like it was several years old. If the actual interface looked better, I think it would be easier to navigate. --- ### Blackboard - Really clunky! - Overall rating: 2/5 - Reviewer: Richard R. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At our institution Bb Learn instructions sometimes don't match the local implementation. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros What I like most about the software is what is is *supposed* to do: serve as a total course management system. #### Cons Everything about Blackboard is clunky — at least as it is set up in our university. Operations that should be drag and drop require multiple clicks. Nearly every function in Blackboard is present in other generic software and works more efficiently. In addition, Blackboard (as set up in our school) forces templates onto teachers, Redoing the templates into usable form takes lots of clicks. Here are two examples of the most egregious design errors. 1. The Bb gradebook. It vaguely resembles like Excel or Google sheets in how functions. But unlike spreadsheets where one can easily duplicate columns and reassign formulas, the Gradebook requires separate multiple-menu-click operations for every column creation, every grade entry and every grade change. We find little flexibility in creating grading formulas, compared to off-the-shelf spreadsheet programs. And the import-export functions of Bb gradesheets to generic spreadsheets is so clunky that it is unusable. 2. Course duplication. Bb allows the teacher to duplicate a course. Except it doesn't really work. If you try and duplicate the course you taught in the year 2020 for use in 2021, you find that Blackboard will duplicate the general template for all university courses without importing all of the eaacher's innovations. ## More reviews [Next reviews](https://www.softwareadvice.com/lms/blackboard-learn-profile/reviews/?page=2) --- Blackboard Reviews, Pros and Cons - 2026 Software Advice