--- title: "Docebo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Docebo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Docebo is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/docebo-lms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [Docebo](https://www.softwareadvice.com/lms/docebo-lms-profile/) / Docebo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/docebo-lms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/docebo-lms-profile/alternatives/) # Docebo User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 242 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 135 reviews (56%) - 4 stars: 84 reviews (35%) - 3 stars: 10 reviews (4%) - 2 stars: 9 reviews (4%) - 1 star: 4 reviews (2%) ### Most mentioned pros - One of the better modern enterprise LMS platforms available today—especially for organizations that need scale, multiple audiences, and a better user experience than legacy LMS products. - It allows for easy and smart course creation for all types of learners; one can easily manage and track the learning activity across different tiers of learners. - Strong reporting and automation: Reporting, learning paths, enrollments, and user management are commonly cited strengths. ### Most mentioned cons - However, it is expensive, can become complex to administer, and may require workarounds for highly customized learning operations - Restrictions on user licenses. If we have a team member not using their license, we are not able to transfer it to someone who will. - Our team went through a Docebo to Docebo migration which was definitely not seamless and required alot of manual work. ## Docebo customer reviews Showing reviews 1-25 of 242 (page 1). ### AI forward, with solid intentionality - Overall rating: 5/5 - Reviewer: Alba C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The integration of AI features for admins has improve the experience of end users. The faster we get to solve certain queries, the sooner learners have new trainings and resources at their disposal. #### Cons I've commented on this a few times. Some features don't respond to how someone logically would expect them to respond, causing confusion. --- ### Flexible, Learner-Centric, and Always Improving - Overall rating: 5/5 - Reviewer: Chelsy Ann K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Docebo has been good. The platform is easy to use, flexible, and responsive to feedback. I also value the helpful customer support, which makes resolving issues and getting guidance much easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the overall learning experience. I also appreciate that Docebo brings in product updates based on customer feedback and offers flexibility to tailor learning for different audiences. #### Cons The learning plans could be improved. For example, it would be great to have more options for segmenting courses or letting learners choose electives from a set of courses. Also, It would be helpful to have the option to create courses from a template to save time and maintain consistency. #### Reasons for switching to Docebo We switched from Moodle to Docebo to provide a more modern and flexible learning experience. Docebo allows us to better manage courses and learning plans, tailor content for different audiences, and take advantage of updates driven by customer feedback. --- ### Our current LMS Platform - Overall rating: 4/5 - Reviewer: Samuel K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We use for our LMS After multiple platform evaluation and so far it is going good. We use for self learning and professional training courses #### Cons Learning curve was long and menu operation for admin is not very friendly and confusing sometimes. Can be begter #### Reasons for switching to Docebo Old GUI and interactive learning criteria was not met --- ### DOCEBO Technical Issues - Overall rating: 3/5 - Reviewer: Vincent O. - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would grade it a C. With today's technology, it should be much better. It also doesn't improve every year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It keeps all your training, year by year. The AI-assisted training courses are well done and easily understandable. #### Cons It has many glitches that are annoying, and you have a time frame to finish all the training. The training sessions are not in any particular order. --- ### Decent LMS for mid-large sixed organizations - Overall rating: 4/5 - Reviewer: Teresa I. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered One of the better modern enterprise LMS platforms available today—especially for organizations that need scale, multiple audiences, and a better user experience than legacy LMS products. However, it is expensive, can become complex to administer, and may require workarounds for highly customized learning operations #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Cleaner and more intuitive than older enterprise LMSs like Cornerstone OnDemand or some legacy systems. Handles employee, customer, and partner training from a single platform. Strong reporting and automation: Reporting, learning paths, enrollments, and user management are commonly cited strengths. Good integration ecosystem (HRIS, SSO, CRM platforms). Supports multiple audiences, branding, and complex learning programs. Often viewed as a step up from simpler platforms once organizations outgrow them. #### Cons Can become complex to administer Some workflows require workarounds. Organizations with highly specific compliance or enrollment requirements sometimes run into platform constraints. inconsistent customer support experience with responsiveness or being charged for additional consulting. Costs can rise significantly as add-ons and advanced services are added. #### Reasons for choosing Docebo we chose docebo as a trial because one of our sister brands was already on it #### Reasons for switching to Docebo expiring license and end of contract. wanted to switch to a better LMS --- ### Docebo: versatile and robust (with the right setup) - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Docebo LMS has been positive: the platform enables us to deliver a diverse and organized digital library to various target groups (customers, partners, staff) with a scalable structure. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility to manage different catalogs, learning plans and content types has been crucial for meeting our audience's varied needs. We are really happy with the community, which is a great source of inspiration (and troubleshooting as well). #### Cons The platform is powerful, but some configuration aspects can be complex, In our case, the certification logics have been particularly hard to understand and required many tries before being properly addressed. #### Reasons for choosing Docebo Ease of use, flexibility, native integration with other tools #### Reasons for switching to Docebo We needed more flexibility and ease of use --- ### We love Docebo! - Overall rating: 5/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Docebo has been great to work with. We rarely need help as the product works very well, but when we do our CSM is very helpful and the Community has been great too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Docebo is easy to use, customize and build custom reporting to track our compliance and learning goals #### Cons I wish that a user could have more than one Direct Manager so that department heads could see progress for everyone under them. #### Reasons for choosing Docebo Ease of use and reporting options to the best of my knowledge --- ### Docebo makes our customers feel special - Overall rating: 4/5 - Reviewer: Cindy M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Yes, the beginning training was a bit overwhelming, once you get a grasp of the ins and outs, it is a very dynamic program. I love that we can brand the homepage ourselves. We have 3 different homepages set up for different companies we work with, which makes them feel like the platform was created just for them; making them feel special. The gamification part of Docebo, makes learning fun and was easy to transition our customer's from the other platform we were using and keep their accumulated game points. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it does the job of 3 different programs where I work. Now I can do all my work for my customers in the one platform. I can even send emails and notifications straight from Docebo. I also really like to Docebo Community. If I have a question or am just looking for some tips, I just search the community or post a question in the community and I will get a few replies. But if I don't want to ask the community, there is always someone willing to help from Docebo. #### Cons As a super admin, I am still not able to look to see what notifications or emails were sent to someone or if they opened the email or not. I would like to have access to notification/email logs. #### Reasons for switching to Docebo Becasue it is much more efficient to live in one platform vs multiple different ones. --- ### Docebo makes employee training and document management easy - Overall rating: 5/5 - Reviewer: Gabriella O. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like Docebo most for its document management and employee training.I like how it keeps learning material organized in one place and makes it easy to create cources,track progress and train employees effectively. #### Cons Sometimes Docebo can be complex to set up and navigate at first.Also some of its features require time to learn. --- ### Docebo is a great LMS option for the modern learner - Overall rating: 4/5 - Reviewer: Craig C. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I’ve enjoyed my time with Docebo so far. As a user, it’s fantastic on mobile: Intuitive, secure, snappy, aesthetically pleasing, and offline mode is awesome. As someone on-the-go, these features are incredibly useful. As an administrator, I’m still learning how to use it. With time and practice, that’ll be resolved. It’s also a bit pricey, but the quality of the product is high. In all, my experience has been very positive and I’d definitely recommend Docebo to others. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros What I liked best about Docebo is how it’s tailored for the modern learner. It’s very mobile friendly and I especially appreciated offline mode and the simple but effective layout (it looked almost like a streaming app). Archiving/managing the courses was also really easy. And last, being able to integrate with Salesforce is always a plus. #### Cons As a frequent collaborator with the L&D team, I have limited administrative powers and found configuration to be quite complex. I also thought some of the extras we paid for should have been free (for example, more advanced analytics). --- ### Solid Learning Management System - Overall rating: 4/5 - Reviewer: Valerie R. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Docebo came to me very highly recommended. The team did a great, clear sales presentation. They were very pushy at the contract signing period, offering and then going back on special pricing. Although we were a bit put off, we did sign a contract with Docebo. The most value part was the 4-month on boarding. [sensitive content hidden] our trainer was outstanding. In addition to creating a training plan that matched our needs, he focused on important topics and held ad hock meeting with my group. Likewise, he was very response with email questions. We are please with the product - creating courses and learning plans are easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Good ease of use and comprehensive tools. #### Cons Inconsistency in the account management team. I have had three account managers in one year. #### Reasons for choosing Docebo Recommendation, ease of use, the four month onboarding program --- ### 5 star LMS - Overall rating: 5/5 - Reviewer: Preeta B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall i enjoy docebo lms and find the platform pretty easy to use and has alot of great features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like Docebo's interface and ease of use. Both admins and learners can navigate the platform with ease. Docebo's community offers great ideas that Docebo implements and that gives users even better functionalities. #### Cons the pages and menus areas could be easier to use. more gamification features. #### Reasons for choosing Docebo HR uses workday and the learning needed was required to use another LMS #### Reasons for switching to Docebo learnupon didnt have the functionalities we were looking for. --- ### My favorite LMS! - Overall rating: 5/5 - Reviewer: Sheri N. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used Docebo with two different companies. I've had an overall good experience and would choose it again. Most of my everyday tasks work well and are easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding. #### Cons My least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved. #### Reasons for choosing Docebo Ease of use, intuitive navigation, branding, and reporting options #### Reasons for switching to Docebo Learning 360 doesn't have anywhere near the features Docebo has available. The user interface and course screens are very basic and not customizable. --- ### Global Learning Management Strategy: Scalable and Customizable through Docebo - Overall rating: 5/5 - Reviewer: Joao C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, from customer support to providing comprehensive customer education, Docebo has surpassed my expecation. In addition, their pipeline of new features and such is quite good. They keep a close ear to what the market needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system itself matches almost all of my company's various L&D requirements. Both internally and externally. To top things off, the support from the account manager and their customer education team is superb. #### Cons Overall, the system is able to meet our requirements. That said, it would be nice if I can setup admin accounts that come with hands on support coming from the system. A full tutorial experience for other admins so that will handhold them while they're still new. This would lock or consistently/persistently produce pop ups while a main admin feels that the sub admin is still inexperienced. Docebo was comprehensive in training me, but it seems that too many people do not know how to search for documentation on their own. Forcing such individuals to experience a super spoon-fed experience may be what's needed for some individuals. #### Reasons for choosing Docebo Docebo checked our organization's complex needs more than these other products. #### Reasons for switching to Docebo One system, I can't enter the name because the pop up isn't allowing it. This system was built in Japan and it was essentially a glorified SharePoint. The system listed in this review was chosen by our Japanese counterparts. They are now evaluating shifting from that system to Docebo. --- ### Intuitive, flexible and constantly improving - Overall rating: 5/5 - Reviewer: Christopher W. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent with fantastic support from our account manager, customer solutions manager and the helpdesk staff who are knowledgeable, helpful and thorough. Positive feedback from trainers, admins and end users who are all impressed with the system. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use for end users with the ability to create custom pages to display the most relevant information. Excellent support from the Docebo helpdesk. Monthly updates and improvements to the system with a heavy emphasis on customer feedback. The online learning and community to support with all aspects of the system. #### Cons The length of the onboarding over a number of weeks. We would have liked a more intense onboarding course over a shorter period of time. Some excellent data features locked behind an additional paid product. #### Reasons for choosing Docebo The additional support offered by Docebo to integrate and launch the system and the frequent updates. #### Reasons for switching to Docebo Stability issues with existing system and we wanted all of our training (eLearning, classroom and webinar) all in one place. --- ### Why I like Docebo Learn - Overall rating: 5/5 - Reviewer: Misty Lyn K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Overall the experience with Docebo has been positive. They are very engaged with me & when I was at their annual meeting, the account manager introduced me to people who could help in some things he knew I would be interested in. Just one more reason to appreciate the customer experience with them. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Docebo has a platform that we can grow into. They make updates that make the organization look good, as it keeps the learner view and/or experience fresh. The customer service aspect is very good - there is a chat & a knowledge library & community at your fingertips. And they have a system of upvoting ideas that the community may make. #### Cons When setting up your system, there are a lot of things to do. One of the frustrating things can be the number of clicks to create something. #### Reasons for choosing Docebo Ultimately, we choose Docebo because it looked fresh, it looked like it kept up with the times - our customer base ranges from 19 year olds to 80+ and so we needed it to be visually appealing for our great content, but we also needed it to be user-friendly. As we have learned more about the system, we have incorporated more of the features. #### Reasons for switching to Docebo Not sure that it was "Viewpoint 5.0", but the latest name was Conduent. It was very static - though easy to set up courses - the look and experience had not changed for years. Also, the customer service was terrible as the company changed hands (once known as LearnSomething & then Xerox, before going to Conduent) several times. --- ### How Docebo Unified Our LMS Content - Overall rating: 5/5 - Reviewer: Felicia M. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The establishment and migration process was a breeze compared to other migrations. Customer service and technical support is fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our company needed to combine both external and internal training content from several LMS and merge into one central LMS. The ability to set up branches has allowed us to do that while still allowing customization and controlling the type of access needed for each departmental usage. #### Cons Reporting feature (as with all LMS I've come across) is still not robust enough in it's customization features. We still have to export raw data into another application to get the reports we need. #### Reasons for switching to Docebo Merging everything into on LMS instead of several. --- ### Docebo is a robust, yet manageable LMS - Overall rating: 5/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am a huge Docebo fan. I have yet to have an idea to implement in my Docebo LMS that I have not been able to execute. The sky is the limit with Docebo! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Docebo is a user-friendly platform that allows you to build customized and intentional learner experiences. #### Cons While the out of the box reports can get you most of the metrics you need, the labeling of reports and they way they organize the data isn't always the most intuitive. The custom report builder can do most things, but getting to your final result isn't always an intuitive experience. #### Reasons for switching to Docebo WorkRamp manages each learner type by giving them different URLs to access training material. In other words, we had to create 3 seperate LMSes for Partners, Customers, and Team members. This led to people accessing and logging into the wrong learning platform, and us having to manually aggregate data and KPI metrics. --- ### Ben Dawson's Docebo review - Overall rating: 4/5 - Reviewer: Ben D. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience as a business has been really positive. We have been able to transform the way in which we upskill our employees, and the deployment of the platform has helped us reach the goal of multiplication of effort. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Gamification features, Learning plans, ease of use, Learning management, engagement, branding #### Cons Certificate template is really poor, setting up power users could be easier #### Reasons for switching to Docebo Aviva was really basic and simplistic - We could not choose our courses from a library like go learn and we could not use it as a learning management system --- ### Docebo LMS helps us drive learning engagement - Overall rating: 4/5 - Reviewer: Jamie T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been great. Pain points are few and mostly minor. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Configurability of the products allows us to pick and choose what features are available to our learners and how each feature is used #### Cons Reporting and Learning plan duplication are lacking --- ### Easy to use - Overall rating: 5/5 - Reviewer: nicole b. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Being able to continuously get in and check progress of the lesson and also review it was very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease and accessibility to use the program without having any problems. #### Cons None that I can think of, and I have used it a lot --- ### Docebo and Me - Overall rating: 5/5 - Reviewer: Dhanushka D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, I feel good and Docebo make my life easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly and many for features for admins #### Cons actually, can say no. so far I am experiencing good. #### Reasons for switching to Docebo As per company decisions we moved to docebo --- ### Inches away from a perfect platform - Overall rating: 4/5 - Reviewer: Norbert R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customization that allows me to make the platform look and behave how I want it. I don't mention any other features that are standard or expected from a learning platform because I don't have to worry about them. They are all there and ready to use in a clear and easy way. #### Cons The interface is inconsistent. The entire product feels like a continuous project, which obviously it is, in a way that's not always good. At moments you feel like you're time travelling to years past and working on an old interface. --- ### Docebo provided the foundation to an exponential growth. - Overall rating: 5/5 - Reviewer: Ana V. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great! We do due diligence a keep an eye for what is in the marketplace, Docebo keeps surprising us with upgrades, they really listen to their users needs, and because of that they keep meeting our needs, even the one we did not knew we had :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, learn as you go, support is there when you need it. We chose it because it reporting tool and continuous enhancements. #### Cons As a tool it is great no biggies. One of my pet peeves is that when exporting users profiles, the default is: do not include headers. Allowing power users managing channels to delete comment from their channels. At this time only SuperAdmins can delete a comment. More out of the box integrations with HRIS system. Many clients want to manage their training from their system, and need two way communication between systems. Without to having to get programmers into the mix. #### Reasons for choosing Docebo Potential to grow, reporting tools, cost, ease of implementation. #### Reasons for switching to Docebo They were not meeting our needs. --- ### Why Docebo? - Overall rating: 5/5 - Reviewer: Carl h. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very happy with it and it functions exactly how we need it to, users are finding it very intuitive when accessing the sessions created #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy to use and administer. easy quick graphics give course status at a glance #### Cons all training material has to be uploaded to the platform and certain steps completed before its visible to all users, can be very time consuming when the easier solution would be the content accessible to all users through the integration software ## More reviews [Next reviews](https://www.softwareadvice.com/lms/docebo-lms-profile/reviews/?page=2) --- Docebo Reviews, Pros and Cons - 2026 Software Advice