Docebo

RATING:

4.3

(184)

About Docebo

Docebo scales from 500 learners to thousands without skipping a beat - from content creation, management, delivery, through to measuring the business impact of their programs.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Docebo Pricing

Starter, Advanced, and Enterprise plans are available. Contact Docebo for pricing details.

Starting price: 

$25,000.00 per year

Free trial: 

Available

Free version: 

Not Available

Docebo Pages

Docebo Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Docebo

1 - 5 of 182 Reviews

Dave

Electrical/Electronic Manufacturing, 51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2023

Easy Start and Scalable for any Business!

User Profile

Michele

Verified reviewer

Renewables & Environment, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Docebo is the way to go!

PROS

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

CONS

Checklist feature needs to do much better with reporting and scheduling features.

Reason for choosing Docebo

Had more capabilities and custom abilities. Easier to program on backend.

Jeremiah Mari

Verified reviewer

E-Learning, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

Docebo as LMS

PROS

1. Scheduled reports - we're able to feed data to a dashboard and send daily reports to other users with ease 2. Groups and enrollment rules - users are automatically assigned to courses 3. Pages - let's us organize and market content according to programs and use 4. Notifications - we're able to push event reminders to users 5. Workday Integration

CONS

1. Helpdesk - some answers from the Helpdesk are not accurate 2. Built-in dashboards - not customisable and not very useful for our organization so we had to create our own

Reasons for switching to Docebo

Reports were the very first issue. There was just so many that had to be setup and automation was very much needed but while this was also possible with Moodle, there was so much effort that was required to set it up.

Victoria

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2024

Review of Docebo

PROS

I liked the Implementation team that I worked with, and I have loved my support team. They are very helpful and cheerful.

CONS

The appearance -- what you can do as a basic administrator to make the sign-in page look amazing is limited. You really need to hire outward to get it to feel like a beautiful "website".

Reason for choosing Docebo

The look and feel of the way the site was advertised to me.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed May 2019

Worst customer support model of any LMS provider.

We have been disappointed since the beginning of our implementation. It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early. Our CSM has been less than helpful, she booked a demo of one of the features we were interested in exploring in addition to our current services but didn't invite the right people to the call so everyone (including several of our directors) wasted their time.

PROS

Some of the workflows are intuitive. Supports a lot of file formats.

CONS

Clunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.

Reason for choosing Docebo

nope.