Docebo is a cloud-based LMS solution to provide training programs for employees, partners and customers.  Docebo serves various industries including IT, technology, retail, consulting, healthcare, manufacturing, energy, oil and gas.

Docebo various features and applications can be enabled or disabled based on the company’s needs. Users can deliver content, manage training, track certifications and reward learners through the platform. Privacy settings allow users to grant specific permissions while protecting different customers. It provides unlimited storage, courses, bandwidth and admins. The system can be integrated with third-party applications as well.

Docebo offers multi-language support with over thirty different languages, training and customized on-boarding. The system is browser agnostic and accessible via mobile devices and apps for iOS and Android.

Docebo Mobile for iOS and Android are white-labeled applications which enables users to use their own logo and brand on each subdomain of portal.



76 Reviews of Docebo LMS

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 76 reviews

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Terrific Corporate LMS

I've found Docebo great to work with. The help desk is responsive, and their team is eager to help you implement exactly what you want for your users. Docebo is my go-to LMS recommendation.

Pros

Docebo is a very flexible platform, and we've been able to achieve just about everything we've wanted to do with it. It's highly customizable. The multiple-language support is great for our international audience, as well as the ability to alter terms across the platform with the click of a button (ex. change Learning Plans to Learning Paths everywhere it appears). Our End Users find it intuitive. I love that the team is always working on improvements.

Cons

Because of the aggressive roadmap, there are occasionally bugs with new releases. Some of the back end administrative tasks can also be a little bit cumbersome (too many clicks) but they aren't hard to do.

October 2018

Joan from Critical Measures

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Great software, excellent service and support, and pretty easy to use to boot!

They are wonderful to work with!

Pros

We needed to be able to customize our software for each client, and collect detailed reports. Docebo worked really well for us.

Cons

We needed the surveys to be structured so that we could pull detailed statistics from answers... more like survey monkey. What Docebo currently offers is more of a "did you like this class" type of survey. We were looking for more detail such as WHO answered this question in this way, ie Did doctors answer the question with yes, or was it nurses who answered the question with a yes?

We could have used an ability in the Docebo tests to give detailed feedback for each answer regardless of whether the question was answered correctly or not. sometimes knowing why an answer is wrong is a huge teaching tool.

October 2018

Kyle from DH Pace Company, Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Better than most

They're pretty good. For the most part we have a good relationship with the company and their help desk is there for us. Sometimes, however, it can be frustrating to deal with. Haven't experienced anything different across the board with other providers thought. I guess it's just par for the course unfortunately.

Pros

The features available are pretty great. There are a few things missing, but for my company, it was a match. In addition, updates have happened frequently enough to make it worth our while. Recently they updated the video capabilities without advance notice I was pleasantly surprised to see.

Cons

I would have like to know in advance about the update video resolution capabilities. I help design and create video pieces for my company's training. Being made aware of upcoming new capabilities isn't just something you should do, it's a must. Seriously!

October 2018

Jill from Rakuten Marketing

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Good learning platform

Pros

We used Docebo for a lot of our internal trainings, especially for new hires. When I was a new hire, it was easy to see what needed to be done in my training and was nice that I could do it on my own time.

Cons

Nothing wrong with how it works, it just looks kind of old. Could do with being updated aesthetically.

October 2018

Andrew from Vivint

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

October 2018

Docebo is a top tier LMS, with added gamification features that other lack.

They are a fantastic option, and have unique gaming elements that add value over the already outstanding LMS platform functionality.

Pros

It has great administrative capabilities for reporting and managing hierarchies, very cool gamification elements, and solid performance and support.

Cons

It isn't for everyone. Although they have a wider use-case range than most, if you don't need the gamification then they don't have a lot of other differentiators from other LMS platforms.

August 2018

Anne from Food Manufacturing

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Docebo LMS

Pros

The versatility of this software is superb! A very user-friendly especially to all the beginners that would like to explore this app.

Cons

A little too pricey for students. But other than that nothing more major problem on this software, more features to come!

August 2018

Hussain from Avanceon limited

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

It took our leaning and development to next level

Should have some subsidy for the developing countries. And also should partner with Customer in these countries to establish regional offices.

Pros

Mobile app is a good recent addition. User friendly software and team is continuously updating to be at par with the latest trends

Cons

Skill matrix should not be charged separately and the price is way higher. Skill matrix and development programs go hands in hand

August 2018

Rebecca from Birkman

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

5 of 5

August 2018

Looks good but a little clunky

Evaluating the software and still might get it because it could be better than Absorb.

Pros

It is clean and seems to have a lot of functionality.

Cons

It's a little clunky - sometimes 'back' doesn't take you back (and you should not need a back! it should be readily apparent how to get back to where you were, which it isn't always), and there seem to be some glitches.

July 2018

Ken from Steinway & Sons

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

July 2018

Implementing a new training environment is tough!

Pros

Docebo came with some robust training sessions that helped deliver a thorough overview of the software and its capabilities. After implementation, the solution seems to work really well and appear very simple to use for the end user. The statistics and ease of managing a large organization in different markets are great!

Cons

The layout. From an end-user perspective, the layout of the homepage is a little cumbersome. We've manipulated and altered a bunch of things, but it still comes across as being difficult when enrolling for different courses.

June 2018

jarmi from Apok, C.A.

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

June 2018

best platform to keep an update team

Pros

The platform is easy to understand and get set the information like tex, gif, pictures and videos an even life time sesions is fast. We use this on the company to keep evere team menber updeate with all the new research coming is this days

Cons

Nothing i can really think about, but if you looking for something specific to show, this maybe not be the best app

June 2018

Aníbal from Unikemia

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

A great LMS that combines a modern interface with useful features.

Docebo allows me to host my online courses and training programs on a modern and attractive platform.

Pros

What I like the most about docebo is the visual aspect. The interface is modern and attractive. It is an LMS with features that cover all the needs of an online training program. As an instructional designer I am responsable for managing the platform as an administrator. I have never encountered any significant problems and students work smoothly and frequently praise how easy it is to work with this platform.

Cons

Not all features are 100% clear when you start. New users can have troubles understanding how the platform works.

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

June 2018

A really bad experience

Pros

Unfortunately there's no good point to talk about this software. They have some nice features that doesn't work well.

Cons

Customer Success Area doesn't work properly, we don't have a good approach of our Customer Success Manager. Problems aren't solved and take a really long time to be answered. There's also a lot of bugs and almost zero support.

June 2018

Mary from Thomson Reuters

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Great admin and user experience overall

Pros

Love the ease of use on the admin side, though the learner side of the UI is also very smooth and easy to use. The ability to enable only the features you need as an admin is great! Less clutter and you just see what you need to. Integration with other systems and software is well done, all the way down to tying in virtual classes. Great support and very responsive team.

Cons

While using it initially there wasn't the integration with Salesforce that we needed, but unless that's an absolute requirement I really don't view that as a reason to not use this product again.

May 2018

Areane from FSPMI

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Good Product

Pros

The features is very easy to use. It is also can be customized and the software working smoothly all through out. Definitely good for me.

Cons

None so far. Just improve more the customer service in terms of some issues on the product. Other than that, there's none

May 2018

Jenn from Trimble

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

3 of 5

Functionality

2 of 5

May 2018

Disappointing Search Capabilities

Pros

Ability to have different permission levels. You can use the tool for internal or external customers. It allows Webinar, Classroom and E-Learning options.

Cons

Search results are questionable at best. It is a 50/50 shot that you will get the result you want.
When setting up a Webinar the login credentials for Docebo have to match the webinar tool account. Doesn't allow Admins to set up Webinars for others in the company w/o logging in as a different user.

April 2018

Luimer from Telefónica

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

An excellent experience we are happy

We coud project the company better thanks to the results that this platform gives us

Pros

Flexible pricing model easy to use constant innovation and we especially liked the free trial, Very comfortable interface for use

Cons

They should correct some faults in customer service and have a problem checking the task. It has a high cost

April 2018

Gerson from CorpBID

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

Manage and enhance the learning of you and your team.

Having at hand a complete learning tool that has the main functionalities that are needed to learn online with excellence, besides being multi-language is a plus.

Pros

This learning system facilitates and greatly enhances personal learning and for your work team or company, it should be noted that it handles a wide variety of languages, I have used two, and both English and Spanish are handled in a perfect way, the application With its simple but dynamic at the same time, it impels you to learn and follow the courses or the topic you want to learn, avoiding that you leave halfway, the service is offered in the cloud, so you can study and see the classes anywhere you have connection, for this and many other benefits is the best LMS tools I've used, try it.

Cons

When you pass directly from the classroom to this tool some people may have a feeling of informality and this may reduce the enthusiasm that they put into the learning, it must be made clear that they are quality courses and that it gives certificate.

April 2018

Carlee from Intermountain Healthcare

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

April 2018

Makes Learning Easy

Pros

I thought this program was very beneficial in allowing me to learn the various aspects of my job. It is easy to use, intuitive, and helpful in the learning process. I liked best that I was able to access the program through an app on my phone.

Cons

The program seemed to have some glitches when I first used it. Screens would freeze or have trouble loading. It may have been an issue with the computer I was accessing it through. Overall, this program was beneficial for me to use.

April 2018

larry from Selene

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2018

a new company still too new for the larger market

Pros

Upon the initial presentation, docedo seems to fair very well. The User interface is clean, customizable, and easy to use.

Cons

it fell short in its functionality, and reporting. there are only a few customizable reports, the rest are out of the box. this is very limiting when you are trying to create ad hoc reporting.

April 2018

Utkarsh from MBRDNA

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Functionality

3 of 5

April 2018

The intuitive user interface and multi language capabilities are the two biggest features of the product

Pros

The support across multiple platforms is definitely a plus. The lucid interface makes learning fast and not at all exhausting.

Cons

The admin options for staff are limited. As a student I did not face any problem other than the fact the customizing options are limited.