Docebo

RATING:

4.4

(190)

About Docebo

The Docebo Learning Platform is designed to be intuitive for admins, engaging for learners, and transformative for businesses. With Docebo, organizations can deliver personalized learning experiences to multiple audiences, including employees, customers, and partners. These experiences can be uniquely branded and centrally managed from a single platform. AI capabilities help customers automate manual tasks like enrollments, translations, and content tagging. Generative AI can create new course materials and will ensure they’re engaging and optimized for learning outcomes. Docebo is built to be scalable, adapting to organizations as they expand into new learning audiences, geographies, and languages. Finally, Docebo can deliver learning on the go with a mobile app a...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Docebo Pricing

Contact Docebo for pricing details.

Starting price: 

$25,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Admin Setup Guide
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Docebo Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Docebo

1 - 5 of 189 Reviews

Dave

Industrial Automation, 201 - 500 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2023

Easy Start and Scalable for any Business!

User Profile

Michele

Verified reviewer

Renewables & Environment, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Docebo is the way to go!

PROS

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

CONS

Checklist feature needs to do much better with reporting and scheduling features.

Reason for choosing Docebo

Had more capabilities and custom abilities. Easier to program on backend.

Sheri

Construction, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2023

My favorite LMS!

I've used Docebo with two different companies. I've had an overall good experience and would choose it again. Most of my everyday tasks work well and are easy to use.

PROS

I love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding.

CONS

My least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved.

Reason for choosing Docebo

Ease of use, intuitive navigation, branding, and reporting options

Reasons for switching to Docebo

Learning 360 doesn't have anywhere near the features Docebo has available. The user interface and course screens are very basic and not customizable.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed May 2019

Worst customer support model of any LMS provider.

We have been disappointed since the beginning of our implementation. It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early. Our CSM has been less than helpful, she booked a demo of one of the features we were interested in exploring in addition to our current services but didn't invite the right people to the call so everyone (including several of our directors) wasted their time.

PROS

Some of the workflows are intuitive. Supports a lot of file formats.

CONS

Clunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.

Reason for choosing Docebo

nope.

Chloe

Legal Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

A fantastic LMS you can customize to your needs

Excellent service, the team are great. Support is very reactive and they never keep us waiting too long

PROS

Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation

CONS

The time it takes for them to development new areas / add ins

Reasons for switching to Docebo

Old fashioned and out dated. You couldn't upload video content or e-learning. There was no effort in moving the LMS to a modern state