Very powerful system. Lots of great stuff "under the hood" for admin staff.

Pros

Clearly created by people who understand and are interested in *real* online learning. Everything in one place - including a home for you video-conferences and off-net meetings - demonstrating that they think of the student and not just their own software/system. Not just a "collection of videos shoved into an online folder". A proper system. Exceptional support - lovely people with whom to conduct business.

Cons

The student interface looks dated (Dec 2017). To be fair to Digital Chalk they know this. I understand they have a major refresh planned, so by the time you read this that may have already happened.

A+ Online Education Software

Our online diabetes education course is offered in the English language in the country of India, and in Spanish in the Central American Region. Our previous platform was astronomically expensive to host. After the one time small vendor fee, the platform costs the course fee that is paid by the students as they purchase the course. It couldn't be easier, or more cost effective. Revenue is processed monthly by DigitalChalk and wired directly to our bank account. Simple reports on the courses purchased are easy to generate for our accounting team to appropriately credit the revenue to the right program.

Pros

I love that it is so easy to build my own courses, receive feedback, grade assignments, and conduct needed reports on finances and student progress. I also love that when I write to the support team, they always respond within an hour or less. They are so helpful with links and screen shots of exactly what to do to fix a problem, and at times they've made corrections on my behalf.

Cons

There really isn't anything I do not like about the software.

DigitalChalk shines with their customer support

Digitalchalk support team is truly stellar. They have always offered prompt and helpful responses to my numerous queries. And they speak like real humans. You do not feel like you are interacting with a disembodied company. There software works well for what it does, offering numerous options. Quite feature rich for the price you pay. Their per transaction fees are low, so you get to keep more of your sale price. We have some wishlist items about the Shopping Cart experience (login is required, so the first thing customer sees is a login screen instead of a shopping catalog). Some other features we wold love to see: play videos at faster speed (1.5x 2x Youtube and Udacity allow the same). But overall we are fairly happy with the software and the online experience. They show online video at 720p HD @2200 kbps which is awesome and our users love that. Works fine almost all the time. Extremely rare for a user to complain about slow playback or other issues. Most of those are resolved quickly by the amazing support staff.

Easy to use, logical and foolproof

Pros

As the course designer and business consultant, I was keen to find a software that I could understand and not be reliant on others if something went awry. I chose Digital Chalk and, despite my fears, found it intriguingly easy to set up and use. Three years later, I chose it for a national peak body's accreditation system after looking through the range of new products. Given that I would have to hand it over once developed, I needed a foolproof system that could grow with the education program. I had a two page 'criteria/description of how I wanted it to work' and only Digital Chalk answered it (the next day). It links with Shopify which is also easy to use (especially the seamless link to cloud-based accounting packages that generate a range of management finance and sales reports). I've needed a couple of features, like product bundling, that Digital Chalk developed. I'm now developing courses for an organisation with a legacy system. The patched LMS is a nightmare. We have to wait for 'attention' from IT; we're not 'a priority'; the navigation is annoying; we keep being told that 'IT knows best' and I ask: 'Why do people put up with this?' I'm also tutoring at university and find it interesting to monitor the range of 'bells and whistles' that few use. With Digital Chalk you can spend your valuable time on design and content - what matters most.

Cons

I've found a couple of glitches - like a large clock counting down in the exam - which were caused by my settings or by using the default settings - so check that what the students see is what you want.

DigitalChalk is a Digital Charm

Pros

I've used many Learning Management Systems in my 30 years of being in the training field. DigitalChalk is hands-down one of the easiest systems to learn, use and administer. Some Learning Management Systems can be so over complicated and for no reason. DigitalChalk has managed to take away all the unnecessary steps in the people management process and made it very simple, streamlined and ready to use in no time at all. It is by far my favorite LMS to date. Prior to my joining my current company, there was no LMS.

Cons

I wish there was a live-chat option on the help desk. There are times when I need to trouble-shoot something real time to continue my work, and I have to wait for an email response from the help desk. It's typically the same day but in this day and age, you want to talk to someone immediately.