GoToMeeting vs Knowledge Anywhere

GoToMeeting has 9062 reviews and a rating of 4.45 / 5 stars vs Knowledge Anywhere which has 14 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.45 / 5 (9062)
4.61 / 5 (14)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 25, 2022
August 13, 2018
Pros/Cons
  • Pros

  • It is super useful, the recording feature is one of the most useful of the software. It gives you absolute control over your privacy and lets you choose when and what others can see.
  • Ease of use and variety of integration hooks into other operating systems. Customers don't always have the same systems.
  • Cons

  • There were glitches and sometimes technical issues in prior versions of this software that were annoying.
  • The integration was seamless. If anything, when bandwidth is low it does not work as well.
  • Pros

  • The Knowledge Anywhere staff support has been outstanding.
  • I am able to get in contact with support quickly. They are kind and responsive.
  • Cons

  • I reported this bug over year ago, and it still has not been fixed. Due to this bug, I'm always having to get back with partners who face this error.
  • Also, sometimes problems with audio sync to video, but again, this could be a connectivity issue.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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