--- title: "iSpring Suite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of iSpring Suite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iSpring Suite is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/ispring-suite-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [eLearning Authoring Tools Software](https://www.softwareadvice.com/lms/elearning-authoring-comparison/) / [iSpring Suite](https://www.softwareadvice.com/lms/ispring-suite-profile/) / iSpring Suite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/ispring-suite-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/ispring-suite-profile/alternatives/) # iSpring Suite User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,774 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 1,202 reviews (68%) - 4 stars: 523 reviews (29%) - 3 stars: 41 reviews (2%) - 2 stars: 3 reviews (0%) - 1 star: 5 reviews (0%) ### Most mentioned pros - Its familiar PowerPoint workflow helps me build and revise courses efficiently, while the assessment and simulation tools support realistic practice. Although I would welcome more creative control, it is a reliable and accessible authoring tool. - I've used it to develop onboarding programs, operational training, process training, and interactive learning experiences for franchise owners and employees. - iSpring Suite stands out for its seamless PowerPoint integration, making course creation fast and intuitive even for non-technical users, while still offering a solid set of features like quizzes, dialogue simulations, and built-in video recording. ### Most mentioned cons - I have experienced various bugs when uploading the SCORM packages into my LMS, such as letters disappearing from interactions, interactions not working correctly. As I become more advanced in course creation, I would also like more customization in the interactions. - The main downside is the pricing and the limited advanced customization options for more complex e-learning projects. - So most of the time, I had to contact the help center, and even though they are very helpful and responsive, I still lose time because I have to explain my problem, and they need time to look for the documentation before sending it to me. ## iSpring Suite customer reviews Showing reviews 1-25 of 1,774 (page 1). ### Thanks iSpring for helping me showcase my skills at teaching! - Overall rating: 5/5 - Reviewer: Petra D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with iSpring Suite has been very positive and has been the best value for my organizations money. They provide exquisite video editing tools, interactive tools for learning, and excellent customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros iSpring Suite is a helpful tool that enables me to assemble quick learning videos, longer interactive learning modules, engage my learners in a little friendly competition, and is easy to use. Their customer support is very helpful. Today, [sensitive content hidden] was instrumental in helping me get my iSpring tools all set up with my new laptop in about a minute. #### Cons As is the case with many LMS systems, you do have to move files around a bit more than I'd like but that is the only down side. #### Reasons for choosing iSpring Suite Price, availability of extra options, integrations, but overall their customer support team far outranked everyone else. #### Vendor response Hi Petra! Many thanks for your kind words! We’re really glad to hear that iSpring Suite became such a helpful tool for you in creating learning videos, interactive modules, and adding friendly competition for your learners. It’s also great to know that our customer support has been helpful, especially with getting everything set up on your laptop. We appreciate your note about moving files around. Could you share a bit more about what you mean by “moving files around a bit more than I’d like”? For example, which part of the workflow feels the most manual or time‑consuming (uploading, exporting, organizing, or integrating with your LMS)? We’re really happy to hear that iSpring Suite has been a strong value for your organization and that you especially appreciate the video editing tools, interactive features, and customer support. Thank you for choosing iSpring and for taking the time to share such thoughtful feedback! Replied April 2026 --- ### iSpring Suite Makes Engaging Course Creation Easy and Enjoyable - Overall rating: 5/5 - Reviewer: Sunshine R. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I've been using iSpring Suite for a few weeks and I've been able to spin up several courses quickly, while being able to go back and improve on them as I discover new features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The iSpring Suite is easy to use with many interactive learning options to increase student engagement. I'm able to turn course outlines and PowerPoint presentations into courses quickly. And the customer support is responsive and effective. #### Cons With so many features, it can be a little overwhelming to get started. But most features are quite easy to learn quickly. #### Reasons for choosing iSpring Suite iSpring offers more diverse features as well as the scorm package creation options that will work with almost any LMS. #### Vendor response Hi Sunshine, Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that iSpring Suite is helping you turn course outlines and PowerPoint presentations into interactive courses so quickly, and that our support team has been there when you needed them. It’s also wonderful to know that the variety of features and SCORM options are making a real difference in your work. We completely understand that starting out with so many features can feel a little overwhelming, but it sounds like you’re already exploring and discovering new ways to enhance your courses! Thanks again for choosing iSpring Suite. We’re excited to continue supporting you as you create and improve your courses. Replied March 2026 --- ### ISpring is a great tool, easy to use and comes with top level service - Overall rating: 5/5 - Reviewer: Julie-Ann C. - Verified reviewer: Yes - Industry: Machinery - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with ISpring has been refreshing, rewarding and has made a significant improvement in our ability to create good content for learning and education. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and great back up service. If I have ever encountered an issue there are multiple options for getting help. You interact with a real person and that person helps you right through to completion. #### Cons Nothing really. Some minor issues from time to time but they are more often than not operator error. --- ### 10/10 Would Recommend! - Overall rating: 5/5 - Reviewer: Sydney S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, this program is better than any others I have tried. I love the integrations, the AI features, and the overall easiness to use of the program. 10/10 would recommend to someone else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loved the integration with PowerPoint for course creation. Love how easy the platform is to navigate. The level and timeliness of support we receive from support agents help keep projects moving forward. #### Cons Wish there was a monthly pricing model, as we only offer training/do course creation for about 3-4 months out of the year so with it being an annual pricing model, it makes it a hard sell to continue with our subscription. #### Reasons for choosing iSpring Suite iSpring is much more user friendly, the platform was less technical to use, and it made our course creation more streamlined, allowing us to meet tighter deadlines. #### Reasons for switching to iSpring Suite iSpring is much more user friendly, the platform was less technical to use, and it made our course creation more streamlined, allowing us to meet tighter deadlines. #### Vendor response Hi Sydney! Thank you so much for sharing such a kind and detailed review. We really appreciate you taking the time. It’s wonderful to hear that the PowerPoint integration, ease of navigation, and AI features are making course creation smoother and helping you meet tight deadlines. And it truly means a lot to know that our support team has been there for you when it matters. We’ll be sure to pass your kind words along to them. Thank you for sharing your thoughts on pricing. We recognize that a monthly plan may better suit some teams, but the annual subscription allows us to provide ongoing updates, enhancements, and support throughout the year. Thanks again for your trust and recommendation. It really means a lot to us. We’re always here if you need anything. Replied June 2026 --- ### Professional looking training, with knowledge check exercises, for a fraction of the price! - Overall rating: 5/5 - Reviewer: Christine J. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love this course-authoring tool. It's very intuitive and easy to use. Our training looks professional and it offers the features we need in creating training slides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros iSpring Suite operates the same way as PowerPoint - so all of your PPT skills are immediately transferrable to author a course. The features included in iSpring Suite enable you to implement gamification, role play scenarios, and other cool things. You can have one main character or many different characters in your training. It looks professional and is seamless in uploading directly to iSpring LMS. There are user guides for many of the things you aim to do in course creation or short videos in the iSpring resource library. Customer support is also very responsive and helpful. Finally, once again, the price cannot be beat. #### Cons I don't have any points of improvement - I haven't explored everything, but from what I've seen, I like it all. #### Reasons for choosing iSpring Suite The pricing and features are unbeatable. For a fraction of the price, iSpring Suite can do almost everything the other more expensive systems can do. #### Reasons for switching to iSpring Suite TalentLMS did not create SCORM-compliant files. #### Vendor response Hi Christine, Thank you for your kind words! It’s wonderful to know that iSpring Suite feels familiar and that it’s helping you make engaging, professional courses with gamification, role-play, and multiple characters. We’re also so glad our resources and support team have been helpful along the way, making your course creation smooth and enjoyable. And hearing that iSpring Suite gives you so much power and flexibility at an unbeatable value truly makes our day! We value your confidence in iSpring and are excited to support your ongoing learning initiatives every step of the way. Replied March 2026 --- ### The Perfect Beginner's Course Authoring Tool - Overall rating: 4/5 - Reviewer: Logan M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I believe iSpring is the perfect program for a beginner in course creation. The plug-and-play style interactions are easy to learn how to use and you get a decent amount of color and slide customization. However as I progress in my career as a course developer, I do find myself feeling restricted by the customization limitations found in iSpring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how user-friendly the program is, especially for beginners. I am able to create more interactive courses without a huge learning curve as a creator. The interactions are great for online courses to engage the learner. #### Cons I have experienced various bugs when uploading the SCORM packages into my LMS, such as letters disappearing from interactions, interactions not working correctly. As I become more advanced in course creation, I would also like more customization in the interactions. #### Reasons for switching to iSpring Suite iSpring is more beginner-friendly and quicker to create courses. #### Vendor response Hi Logan, Thank you for taking the time to share your experience with iSpring Suite! It’s great to know that you find it user‑friendly and that the interactions help make your courses more engaging. We appreciate you pointing out the issues with SCORM uploads and interaction bugs. That definitely shouldn’t be happening, and our technical support team would be happy to take a closer look at those cases. You can reach them anytime at support@ispring.com. It’s also great feedback about wanting more customization options as your skills grow. What specific types of customization or control would you like to have in iSpring Suite? For example, are there particular interaction designs, layout changes, or player adjustments you wish you could make? Thanks again for your thoughtful review. We’re happy iSpring has been a great starting point for you, and we hope it continues to grow with your development journey! Replied March 2026 --- ### Effortless Course Creation with iSpring Max - Overall rating: 4/5 - Reviewer: krisin a. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. iSpring Max is an intuitive, easy‑to‑use authoring tool that makes creating professional eLearning content fast and enjoyable. Its seamless text‑to‑speech, customizable designs, and built‑in quizzes make course creation effortless, and publishing to any LMS is smooth and reliable. A fantastic all‑in‑one solution for modern training needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring Max has quickly become one of my favorite eLearning development tools. From the moment I opened it, the platform felt easy to use, intuitive, and incredibly well‑designed. Even without extensive training, I was able to jump right in and start creating polished, professional content. One of the standout features for me is the text‑to‑speech conversion. It’s remarkably smooth and natural‑sounding, saving hours of recording time while still maintaining a high‑quality learner experience. Paired with the ability to add interactive quizzes, it becomes effortless to build engaging courses that keep learners involved and boost knowledge retention. Customization options are another major win. iSpring Max offers flexible design tools, templates, and settings that let you tailor every piece of content to match your brand or training needs. Whether I’m building a quick refresher module or a full multi‑lesson course, I always feel in control of the final output. Finally, publishing and uploading couldn’t be simpler. With just a few clicks, I can export SCORM‑compliant packages and upload them directly to our learning management system without any compatibility issues. The process is fast, seamless, and dependable. Overall, iSpring Max is a powerful, user‑friendly, all‑in‑one solution that makes course creation not only manageable but enjoyable. Highly recommended for anyone looking to build professional eLearning quickly and effectively! #### Cons The iSpring project folder tree creates pain points. The tool generates a large, cluttered directory filled with numerous subfolders, each containing assets, media, and configuration files. While this may be necessary from a technical standpoint, it’s not user‑friendly. Managing or moving project files becomes unintuitive because everything must stay in its exact folder structure for the project to remain functional. Accidentally moving or renaming a folder easily breaks links or corrupts the project. For teams trying to organize many courses—or store them in shared directories—this rigid folder tree introduces unnecessary complexity. #### Reasons for switching to iSpring Suite Enterprise license was too costly and therefore switched to a more affordable solution that fully met our needs #### Vendor response Hi Krisin! Thank you for taking the time to leave such a thoughtful review. We’re so happy iSpring Suite has become one of your favorite tools! It’s great to know that it helps you create professional‑quality training content with ease. We’re especially glad the interactive quizzes and seamless LMS publishing make the whole process smoother. Thank you for your feedback about the folder structure. We understand how important file organization is, especially when working on multiple courses or collaborating with a team. The current folder hierarchy is designed to ensure stable project performance and preserve all linked assets, which is essential for reliable SCORM output. This setup helps maintain the integrity of your course once it’s published and uploaded to an LMS. If you ever run into any technical issues, please reach out to our support team at support@ispring.com. We'll be happy to help and find a solution together. Thanks again for sharing your experience and for being part Replied March 2026 --- ### I use iSpring. It's OK! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring Tech Support Specialist, [sensitive content hidden], was extremely responsive and followed up with me when I missed an email. His speed, patience and accuracy is actually why I'm writing this review! iSpring's narration features are some of the best I've worked with, and the UI is clean and largely easy to use, especially for the quizzes and interactive learning tools. Course creation is a snap compared to other tools like Adobe Captivate. #### Cons Their AI Assistant is laughably bad, as it often gave instructions for phased out features, even after specifying only to search through documentation for Suite 11. It was frustrating to waste so much time on it when an email to their support team solved my issue in minutes. There is room for improvement for the tool itself, such as being able to specify where to put line breaks for subtitles and have it carry over to the export (I wasted a lot of time trying to troubleshoot why the subtitles were exporting on a single line). The Slide Properties window is also one of the less intuitive interfaces iSpring has. Ultimately, the cost seems to be high for a PowerPoint plugin but is competitive for the other instructional design options on the market (or lack thereof). #### Reasons for switching to iSpring Suite Captivate has a terrible interface and user experience and poor support. #### Vendor response Hi, Thank you so much for your detailed review and your kind words about our tech support team. We’re thrilled to hear that their responsiveness, patience, and accuracy made such a positive impact. It’s wonderful to know that iSpring’s narration features, clean UI, and quizzes help you create courses faster than with tools like Adobe Captivate. We completely understand your frustration with the AI Assistant referencing outdated features, subtitle line break controls, and the Slide Properties interface. Your feedback on these specific workflows is incredibly valuable and helps us prioritize future improvements. We truly appreciate your time and trust. They mean a lot to us and help make iSpring even stronger. Replied March 2026 --- ### Smooth Transition - Overall rating: 5/5 - Reviewer: Bobby C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. from intitial meeting to green light, it has been an extremely smooth switch. [sensitive content hidden] (my Account Exec) explained everything well, and is always quick to respond #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the cost was literally 1/4 of other options, as well as ease of setup. I was able to integrate directly into my current powerpoint presentations #### Cons So far, nothing. Everthing seems to work easily. Haven't ran into anything that wasn't a simple fix. If you are unsure of something, you can ask the AI and it will walk you through it, and you have a backup oif customer support. #### Reasons for choosing iSpring Suite Pricing was a significant reason. 4000 compared to 14000 #### Vendor response Hi Bobby! Thanks so much for the detailed review. We really appreciate you taking the time to share your experience. Great to hear that setup went smoothly and that iSpring Suite fit easily into your existing PowerPoint presentations. It’s also good to know the whole process – from the first conversations to getting started – was straightforward, and that our Account Executive was helpful and responsive along the way. We’re especially glad to hear that pricing played a positive role in your decision and that you’re seeing strong value compared to other options. We try to keep iSpring Suite practical and easy to work with, with everything you need in one place. Thanks again for sharing this. It really means a lot! Replied June 2026 --- ### Excellent choice for online course development - Overall rating: 5/5 - Reviewer: Sam C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great in expanding and developing the online course for driver education courses for my company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ispring has been my choice for online course development for the last 6 years. It's very easy to use, and it has a lot of useful conversion tools to make the course workable with most platforms. #### Cons They stopped offering the one-time lifetime license purchase option a couple of years ago. I wish they could bring it back. #### Reasons for choosing iSpring Suite The output of animations conversion from PowerPoint #### Vendor response Hi Sam, Thanks for sharing your experience and for using iSpring for six years! It’s great to hear that it’s been helping you build and grow your driver education courses, and that the PowerPoint workflow has been such a key factor in choosing iSpring. We understand your point about the lifetime license option. We moved to a subscription model to ensure continuous updates, improvements, and technical support at a consistent level, helping us keep the product evolving and compatible with different workflows. We’re really glad to have you using iSpring for so long. If you ever want to share more ideas or suggestions, you can always reach out directly to our Product Manager at michael.keller@ispring.com. Thanks again for taking the time to leave a review. It really means a lot. Replied June 2026 --- ### Excellent course creator integrated into PowerPoint, for a price. - Overall rating: 4/5 - Reviewer: Dave H. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The tool is fantastic. It's easy to use as it adds more options to a PowerPoint presentation. Quiz questions can be created in an excel template and loaded all at once. There are a lot of features I didn't use just because our content is simple, but the features I did use were great. My only complaint is the pricing, if you have limited users who don't access the content very long, you're paying for months of access which are never used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having it as a PowerPoint toolbar is very helpful as creating slides with animations already works. It's easy to add quiz questions and interactions. There is a lot of customization options for the player which runs the slide set within it. The interactions allow text wrapping around an images (while PowerPoint still doesn't). The help/tutorial documentation was also created well, emailing help with questions was responded to in a timely manner. #### Cons In one word, Price. We didn't like pricing where we are paying for 12 months for the maximum number of learners on our plan, even if we only needed to give individuals access for 4 months. They did give us a discount for being a non-profit, but the price increase was too much for us. #### Reasons for choosing iSpring Suite The pricing at the time we signed up which doesn't exist anymore. The easy of use of the software. #### Reasons for switching to iSpring Suite Avilar got way to expensive, and we had to send the course files to another person to update. We had it for so long, but the learner report tools looked like they were never updated from the 90s. --- ### iSpring Suite + iSpring Cloud - Overall rating: 5/5 - Reviewer: Katrina S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. iSpring is a very practical solution for anyone who wants to create interactive, professional eLearning quickly without sacrificing instructional quality. The combination of iSpring Cloud for AI-assisted content creation and iSpring Suite for building interactions inside PowerPoint works extremely well. You can go from a rough idea to a functional, interactive module in a very short amount of time. It’s especially well suited to consultants, instructional designers, and organisations that already rely on PowerPoint and want to elevate it into something far more engaging. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Seamless PowerPoint integration (very low learning curve) - Strong interaction types: quizzes, steps, tabs, accordions, role plays, branching - iSpring Cloud AI is genuinely helpful for drafting lessons and assessments - Flexible publishing (SCORM, LMS, web, iSpring Cloud) - Great for SMEs, consultants, and fast-paced projects #### Cons - AI content still requires review and refinement - Visual customization is solid but not unlimited - Best suited to structured learning rather than highly experimental designs #### Reasons for choosing iSpring Suite Price and easy of learning in comparison to other products. #### Vendor response Katrina, Thank you for your thoughtful feedback! It's great to hear that iSpring Suite and iSpring Cloud support your creative process and help you produce engaging eLearning content with ease. That simplicity paired with quality is what we’re most proud of. And you’re absolutely right. AI‑generated content still benefits from that final human touch. We see AI as a helpful partner that accelerates the process, while creators like you add the polish and context that make learning truly effective. Thanks again for choosing iSpring. It's great to see how quickly you turn ideas into results. We can’t wait to see what comes next! Replied February 2026 --- ### My Go-To Tool for Creating Engaging eLearning Quickly - Overall rating: 5/5 - Reviewer: Jennifer G. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've used it to develop onboarding programs, operational training, process training, and interactive learning experiences for franchise owners and employees. The built-in quizzes, interactions, and dialogue simulations make it easy to move beyond static content and create more engaging courses. Overall, I enjoy using iSpring Suite. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As an instructional designer, one of my biggest priorities is creating effective learning experiences while managing multiple projects and deadlines. iSpring has been instrumental in helping me do that. The reason I initially gravitated toward iSpring was its ease of use. Because it's integrated with PowerPoint, I didn't have to spend weeks learning a completely new platform. If you can build a PowerPoint presentation, you can begin creating eLearning courses in iSpring relatively quickly. What stands out most is how much time it saves. Instead of spending hours troubleshooting complicated development tools, I can focus on instructional design and learner outcomes. This has allowed me to develop and deploy training programs much faster while still maintaining quality and consistency. #### Cons Advanced customization options are somewhat limited compared to more complex authoring tools and some interactions could offer additional flexibility. #### Vendor response Hi Jennifer, Thank you so much for taking the time to share such a thoughtful and detailed review. It’s really good to hear that iSpring Suite has been a helpful part of your day-to-day work, especially in managing multiple projects and staying focused on what matters most. We’re especially glad that the PowerPoint-based approach helps you get started quickly and saves you time, so you can spend more energy on instructional design and learner outcomes rather than technical setup. We also appreciate your honest feedback about advanced customization and interaction flexibility. To better understand your needs, could you share which specific types of customization you feel are missing most in your workflow? Also, are there any particular interaction types you find yourself trying to build but currently cannot achieve easily in iSpring Suite? Thanks again for sharing your experience. It means a lot to us. If there’s ever anything you need, we’re always here and happy to help. Replied June 2026 --- ### A Highly User-Friendly Course Authoring Tool - Overall rating: 5/5 - Reviewer: Prashant B. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very easy to use with a minimal learning curve. Course creation is quick, and it allows you to easily add interactive elements like role plays and quizzes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring Suite integrates seamlessly with PowerPoint, so there’s virtually no learning curve if you’re already familiar with PPT. It’s very user-friendly and easy to get started with. Additionally, their customer support is responsive and highly reliable. #### Cons There are a few bugs that still need to be resolved. The platform also has some limitations, for instance, the player is fixed and could benefit from more customization options. The pricing could be more reasonable given the current feature set, and the overall look and feel is quite basic and could be made more visually appealing. #### Vendor response Hi Prashant, Thank you for taking a moment to share your thoughts! We’re really glad you find iSpring Suite easy and intuitive to use with PowerPoint, and that you enjoy creating courses and adding interactive elements like role‑plays and quizzes. It’s also great to hear that our customer support has been helpful, responsive, and reliable for you. Your feedback about the player’s customization options is very valuable to us. Could you share a bit more about what you mean by “more customization options”? For example: Which parts of the player would you like to customize (colors, layout, controls, branding, etc.)? Are there specific types of courses or situations where the current player feels limiting? We really appreciate your comment on pricing. We see it as fair for a full year of iSpring Suite, including regular updates, support, and the full feature set, and your input helps us refine the value. Thank you again for taking the time to share your insights! Replied April 2026 --- ### iSpring Suite: Easy, Reliable, and Highly Interactive - Overall rating: 5/5 - Reviewer: Fenia D. - Verified reviewer: Yes - Industry: Maritime - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. y overall experience with iSpring Suite has been very positive. It is a user-friendly and reliable tool that makes course creation simple, especially for users familiar with PowerPoint. I found it easy to build interactive and engaging learning content using quizzes, simulations, and multimedia features. The interface is clean and well-organized, which helps save time during development. Publishing and exporting courses to LMS platforms is smooth and works well without technical issues. Customer support has also been responsive and helpful whenever needed. Overall, iSpring Suite is an excellent solution for creating professional eLearning #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked how iSpring Suite offers great value for money compared to other eLearning authoring tools. The interface is user-friendly and easy to navigate, even for beginners with limited technical skills. Course creation is quick and efficient, especially with the PowerPoint-based workflow that saves a lot of time. The interactive learning features like quizzes, simulations, and dialogue scenarios are highly engaging and effective. I also appreciated the clean and professional user interface, which makes designing content feel smooth and organized. Customer support has been responsive and helpful whenever I needed guidance. Overall, it’s a reliable tool that makes creating high-quality training courses simple and enjoyable. #### Cons While iSpring Suite is very capable, I found that some advanced customization options are limited compared to more robust authoring tools. The design flexibility can feel somewhat restricted if you want highly unique or complex layouts. Occasionally, larger projects may slow down PowerPoint performance. The pricing can also feel a bit high for small teams or individual creators. Some features, like advanced interactions, require a bit of a learning curve to fully master. Additionally, collaboration options could be improved for teams working simultaneously on projects. #### Vendor response Hi Fenia, Thank you for taking the time to leave such a thoughtful review! We’re so glad to hear that you find iSpring Suite easy to use and efficient. It’s great that the PowerPoint-based workflow and interactive tools like quizzes and simulations help you build engaging courses faster. You’ve also raised valuable points about customization, design flexibility, and collaboration. If you’re open to it, we’d be happy to learn a bit more about your learning scenarios where these aspects could be improved. And thank you for sharing your thoughts on pricing. We understand that it can be an important consideration, especially for individual creators and small teams. We do offer special discounts for individuals, educators, and non-profit organizations because we truly care about making iSpring accessible to everyone who’s passionate about creating professional learning experiences. We truly appreciate your trust in iSpring and your kind words about our support team. Replied March 2026 --- ### Reliable for Quiz Banks and LMS Reporting - Overall rating: 5/5 - Reviewer: Fallon S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been a dependable tool for building interactive training and managing assessments. We use it regularly, mainly for quiz creation and structured online courses that need to report to our LMS. It has helped us standardize how we build and deliver training, and it keeps everything trackable for compliance. It is not perfect, especially with large or complex projects, but for day-to-day course creation and quiz management, it does what we need it to do without unnecessary complexity. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The biggest advantage is how easy it is to build structured online courses and quizzes directly in PowerPoint. There is very little learning curve if you are already comfortable with slides. For our team, that made adoption simple and practical. The quiz features are strong. We can create question banks, randomize questions, and build interactive assessments without overcomplicating the process. Publishing to SCORM is straightforward, and it works well with our LMS. For the amount of functionality it provides, it feels like good value, especially if your main focus is course creation and assessments. #### Cons As projects grow, organization becomes more manual. Large quiz banks and multiple versions of files can be difficult to manage, particularly in a team setting. Some customization options feel limited, especially if you want more control over the player or layout. When something does not publish exactly as expected, troubleshooting can take time. It is usually fixable, but the platform does not always make the issue obvious. A little more clarity in error messages or guidance would improve the experience. #### Vendor response Hi Fallon, Thank you so much for your detailed and thoughtful review! We’re really happy to hear that iSpring Suite makes course and quiz creation straightforward for your team. It’s great to know that features like question banks, randomization, and SCORM publishing have been working well with your LMS. We really appreciate your feedback about project organization, customization, and troubleshooting. That's incredibly helpful for us. Could you tell us a bit more about how your team manages multiple course versions or large quiz banks right now? We’d love to understand what makes that process feel a bit too manual. You also mentioned wanting more control over the player or layout. Are there specific changes or design options that would make your work easier? And if you remember a time when publishing didn’t go as expected, what kind of message or in‑app guidance would’ve helped you resolve it faster? Thanks again for choosing iSpring Suite. Your input helps us make the product better. Replied March 2026 --- ### Awesome tool! - Overall rating: 5/5 - Reviewer: Andrea P. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome tool! Using it for Sales and the warehouse! Have created several learning tracks and using the Observation checklist feature! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Interactive learning, value for money, customer support, ease of use, course creation!! Love this tool! #### Cons Reporting could be more robust. Ability to slice and dice the data would be fantastic!! Ability to send reminders when certifications need to be redone, etc. #### Reasons for choosing iSpring Suite Ease of use, functionality, learning tracks #### Reasons for switching to iSpring Suite Functionality was not there with old too. #### Vendor response Hi Andrea! Thank you for taking the time to share your feedback! We’re so glad to hear that iSpring Suite is helping your Sales and Warehouse teams learn interactively and efficiently. We also appreciate your suggestion regarding reporting and certification reminders. Those functions are typically part of an LMS rather than the authoring tool itself. If you’re looking for these capabilities, the iSpring LMS platform offers advanced reporting, automated notifications, and certification management, and it pairs perfectly with iSpring Suite for a complete training solution: https://www.ispring.com/. Thanks again for choosing iSpring and for being part of our community! Replied April 2026 --- ### I am an iSpring TalkMaster power user, and love it. - Overall rating: 5/5 - Reviewer: Clark A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have always been a happy power user of iSpring. Recently, for a problem completely my own, I had to reach out to their customer support. I found them hardworking and completely solved a problem that was totally unique to me. This mirrors the company as a whole, very hardworking and responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am a power user of iSpring's Talkmaster tool. It allows me to quickly create unique and powerful Short Sims that deliver experiential learning that fit into a traditional eLearning environment. It is fast to use, and allows me reuse content, which is a must. #### Cons In one update, the user buttons in iSpring's Talkmaster were set to extend the entire length of the screen, which cuts off valuable screen space for me. I hope they make that optional. #### Vendor response Hi Clark, Thank you for sharing your experience with iSpring Suite and TalkMaster. We're pleased to hear how it enables you to quickly create reusable Short Sims that deliver powerful experiential learning in traditional eLearning environments. We recognize your feedback regarding the TalkMaster button layout. Your suggestion to make this optional is valuable input that helps us support power users like you more effectively. Thank you again for your time, trust, and positive comments about our responsive support team. We're grateful iSpring supports your daily success. Replied March 2026 --- ### Great software - Overall rating: 5/5 - Reviewer: Kristen M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use iSpring every day and I wouldn't want to use anything else. I trust that I will get a great course with great features every time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support is very helpful. There are many interaction types to choose from. I love the scenarios interaction. It is user very friendly. #### Cons There isn't a good enough range of emotion on the scenario. It is also incompatible with onedrive, so do not store any files there. #### Vendor response Hi Kristen, Thank you so much for sharing your daily experience with iSpring Suite. We're delighted to hear you love our interaction types along with the helpful support. We completely understand your feedback about expanding emotion range in scenarios and OneDrive compatibility challenges. Your insights about these workflows are valuable and help us better support creators like you. Thank you again for your time and trust. We're grateful iSpring is your go-to tool every day! Replied March 2026 --- ### Excellent tool to create SCORM compliant course material (i.e. for LearnDash) - Overall rating: 5/5 - Reviewer: Markus H. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great from sales through to onboarding and ongoing use. none of the US sales pressure we've come to dislike and a product that delivers what it promises: easy course generation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Building on Powerpoint so easy to learn and build SCORM compliant course material and pages gives you the same for more text heavy contents #### Cons Nothing really. The pages module could be built out a bit more as it has some really good use cases that dont fint into powerpoint that well. #### Vendor response Hi Markus! Thank you for taking the time to leave such a thoughtful review. It’s great to hear that iSpring Suite has been easy to get started with and that the PowerPoint-based workflow helps you quickly build SCORM-compliant courses across different use cases. It’s especially good to know it’s delivering the simplicity and reliability you were expecting. We also appreciate your comments about the Pages module. Your suggestion about expanding its flexibility beyond a PowerPoint-style structure is really helpful. To better understand your needs, could you share a specific example of the type of content or scenario that was difficult to build in Pages? Also, what kind of flexibility or features would make it more suitable for those cases – for example, layout options, interactivity, or something else? Thanks again for your review. If you ever need help, feel free to reach out to us at support@ispring.com. Our Tech Support team will be happy to assist you with any questions! Replied June 2026 --- ### Save time with iSpring! - Overall rating: 4/5 - Reviewer: Julie W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Creating training that would normally take 8 hours can be done in half the time. I enjoy the tools that you can use to help learners engage. The content library has a wide variety of assets. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy it is to make interactive training that will hold learner's attention. There is a wide variety of assets to choose from to customize your training so that it is "real world" similar for learners. #### Cons I don't really like the "player". It is not very intuitive, also difficult to create a quiz and turn off the feedback. I ended up calling support. --- ### Great Service, Slow Processing - Overall rating: 4/5 - Reviewer: Julie H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I don't use it all the time, but I use it for a handful of tasks throughout the year, and it works well. The customer support is also great. They are very responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is good, it has a lot of features, and it helps me produce an impressive end product. #### Cons The processing time can be very long, which extends the amount of time it takes me to complete tasks. #### Vendor response Hi Julie, Thank you so much for taking the time to leave this review! We’re really glad to hear that iSpring is helping you create a strong, professional end product, and that our Customer Support team has been responsive and supportive whenever you’ve needed them. We also really appreciate your honest note about the longer processing time. In most cases, this depends on the complexity of the course, its size, and the amount of content included. If this ever becomes a real blocker for your workflow, please don’t hesitate to reach out to our Support team at support@ispring.com. They’ll be happy to take a closer look and help you out. It’s great to hear that iSpring fits well for your occasional use and supports your needs throughout the year. Thanks again for sharing your experience! Replied June 2026 --- ### Great ease of use - Overall rating: 5/5 - Reviewer: Carly S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Me and my team really enjoy using iSpring. We create content that is engaging and easy for users to digest in a scalable way with this tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros iSpring is incredibly easy to use. The continuous rollout of new features to keep up with AI trends is very much appreciated. Customer support is unparalleled. I can always get answers to my questions as I need them during course creation. #### Cons Some of the features are hard to find and there are some nuances that aren't easily explained and you wouldn't know are options until you dig pretty deep into the available settings. #### Vendor response Hi Carly, Thank you for taking a moment to share your thoughts! It’s great to hear iSpring is working well for you and your team, and that the new AI-related features are fitting into your workflow. It’s also good to know our support team has been helpful when you need quick answers during course creation. That said, the point about features being hard to find makes sense. If you had to pick one thing that slowed you down recently, what was it? Are there any settings you find yourself repeatedly searching for? Your feedback will help us make those areas easier to navigate. Thanks again for taking the time to write in and share this with us. Wishing you and your team continued success with your course creation work! Replied June 2026 --- ### Powerful and User-Friendly eLearning Authoring Tool - Overall rating: 5/5 - Reviewer: Dana M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been very positive. iSpring Suite offers a smooth learning curve and delivers professional results. It's especially well-suited for those familiar with PowerPoint, making it easy to build engaging and responsive courses quickly. One major highlight has been their exceptional customer support. Both the support team and our account manager were always available whenever we needed assistance — fast, friendly, and knowledgeable. Also worth mentioning: the pricing is very reasonable for what you get. For the range of features, ease of use, and dedicated support, iSpring offers great value for money. I highly recommend it for individuals and teams looking for a reliable and efficient eLearning solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stands out most is iSpring Suite’s seamless integration with PowerPoint. It allows you to turn existing presentations into interactive eLearning content with minimal effort. The built-in tools for quizzes, dialogue simulations, and screen recordings are intuitive and make course creation fast and efficient. I also appreciated the variety of templates and content libraries, which help speed up design without sacrificing quality. #### Cons While the suite is quite comprehensive, its video editing features are somewhat basic compared to dedicated video editing tools. Some very advanced users may wish for deeper customization or animation controls. That said, these are minor limitations considering the overall value. --- ### Simple and Effective - Overall rating: 4/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like using the program. The updates continuously improve the functions and allow for easier use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The templates and the functions are good starting points when creating computer-based learning courses. #### Cons It will sometimes crash or some data will not be saved accordingly. It doesn't happen often but can be an issue from time to time #### Vendor response Hi Robert, Thank you for taking the time to share your experience! Glad to hear you find the templates and features helpful for getting your courses started, and that the regular updates are making the product easier to work with over time. Sorry to hear about the occasional crashes and cases where data doesn’t save properly. Even if it doesn’t happen often, we understand how frustrating that can be. If you’re open to it, feel free to share a bit more detail at support@ispring.com so we can take a closer look. Thanks again for your feedback and for using iSpring. It really helps us understand what’s working well and where we need to improve. Replied June 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/lms/ispring-suite-profile/reviews/?page=2) --- iSpring Suite Reviews, Pros and Cons - 2026 Software Advice