---
title: "LearnUpon Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of LearnUpon. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LearnUpon is a good fit for you!"
source_url: "https://www.softwareadvice.com/lms/learnupon-profile/reviews/"
page_type: "reviews"
language: "en"
---

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LearnUpon Reviews

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# LearnUpon User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 141

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.9/5
- Value for money: 4.6/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 108 reviews (77%)
- 4 stars: 30 reviews (21%)
- 3 stars: 2 reviews (1%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The platform is intuitive enough that I can launch new courses, manage enrollments, and pull reporting on the same day, and it's structured enough to support the kind of role-based remedial training catalogs we've built out across our Scanner, Facilities Floater, and Receiving/Forklift teams.
- I've been able to implement reporting and tracking which has allowed us to get a pulse on where our field personnel is at with comfortability and overall knowledge of our many product lines in our company.
- They have a great core crew who keep their eye on providing a tool that has a good UI and easy-to-learn software, backed up by a very robust customer support philosophy and team with continuous ongoing innovation and improvements.

### Most mentioned cons

- Browser compatibility issues — Some modules do not open on certain browsers.
- My coworkers and I have faced issues where there is limited mobility within the app and sometimes it can lag.
- Just like everything else right now, they're really pushing the AI features which our team does not need.

## LearnUpon customer reviews

Showing reviews 1-25 of 141 (page 1).

### LearnUpon transformed learning at our company!

- Overall rating: 5/5
- Reviewer: Kassidy J.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We are so happy with LearnUpon and plan to stick with them for a very long time. They offer the best support in the business, and they are constantly working to make things even better. They listen to their customers and implement appropriate changes wherever they can.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

LearnUpon quite literally solved all of my problems that I had with my homemade LMS. It does everything I need, and has so many extra options that I couldn't have even dreamed of having! It has truly transformed "learning" at our company! The support that LearnUpon offers is absolutely unparalleled, and a huge benefit for me using an out of the box LMS for the very first time.

#### Cons

I've had no issues at all, we are very happy with LearnUpon. Coming from a homemade LMS, getting the real deal is so amazing that it's hard to find anything bad to say.

#### Reasons for choosing LearnUpon

LearnUpon offered all of the same functionality as the other two but had a cheaper price tag and better long term support.

---

### LearnUpon Lives Up To Its Promises

- Overall rating: 5/5
- Reviewer: Katharine A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My company has been with LU for 4 years - I was part of the team that vetted LMS companies and ultimately choose LU. They have not disappointed. They have a great core crew who keep their eye on providing a tool that has a good UI and easy-to-learn software, backed up by a very robust customer support philosophy and team with continuous ongoing innovation and improvements.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's simplicity of use, the customer support focus of the company, the page and template design and the portal design so we can target different learning audiences. It's handled thousands of learners taking courses either through learning pathways or solo courses. Mostly it just works - and when it doesn't, the support team will stick with the problem until it gets resolved.

#### Cons

I think the built in course builder tools are limited. The addition of Create+ will largely solve for that.

#### Reasons for choosing LearnUpon

UI, authentic sales team experience (we got a lot of empty sales approaches, LU's team presented as genuine, authentic and more honest), great customer service approach, product had the right balance of basic functionality + bells and whistles.

---

### LearnUpon is a Solid Choice for an LMS

- Overall rating: 5/5
- Reviewer: Jeremiah M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The tool allowed us to scale our operations, is easy to use, and the support has always been helpful the handful of times that we have needed it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

LearnUpon is easy to use as a learner, as an instructor, and as an admin. Setting it up was easy enough without any sort of special help.

#### Cons

There is nothing of note that I don't like about LearnUpon

#### Reasons for choosing LearnUpon

LearnUpon was the easiest to set up. The sales team really listened to our needs and addressed everything we needed.

---

### Overall positive, needs more customization

- Overall rating: 3/5
- Reviewer: Claire G.
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

positive. After navigating customization and learning the basics it is easy to figure out the rest with customer support or with knowledge base. Learners seem to get value from the courses.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Great customer support, integrations are great, general usability is clear after some customization for learners.

#### Cons

admin settings are disorganized. It is difficult to tell where different settings are or you need to backtrack and use 2 different sections to edit one thing. (ie. adding a new manager to a group; you need to first make the user a manager, then add to group, then go back to give permissions). I think some customization to the resources tab would be great. (adding links as resources, document previews, grid view)

---

### 3 Cheers for LearnUpon!

- Overall rating: 5/5
- Reviewer: Ashley W.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very positive! I have felt like a part of their team since day 1, and they have been very understanding to our companies needs. I have felt seen and heard as well as put as ease when I haven't felt like a "techy-pro" throughout the process. I've been proud of the system we were able to build, even without being the most technical person out there. :-)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to understand and start developing. We were able to have meetings as often as we needed to understand the system page by page. From the time of purchase we were able to be setup in 6-7 months and had a very successful launch to our entire sales force (country-wide) in November of 2025. We have also had support since our launch. Being newbies to the world of LMS, I cannot express the appreciation and gratitude we have knowing we have so much support! The ability to breakdown subjects into multiple modules has also allowed a comprehensive experience for our reps. Between the courses we've been able to add to the catalog, as well as setting up learning journeys we've been able to take advantage of multiple elements to the system. I've been able to implement reporting and tracking which has allowed us to get a pulse on where our field personnel is at with comfortability and overall knowledge of our many product lines in our company.

#### Cons

I struggle a little with understanding the Live Learning setup, but I think I just need more practice. We won't be using the feature quite yet, so I'm sure the support team will be able to help me once I'm ready!

#### Reasons for choosing LearnUpon

The overall feel of the system, ability to practice in a demo space, pricing, and knowledge of how much 24/7 support that would be available directly from the company.

---

### LearnUpon Rocks!

- Overall rating: 5/5
- Reviewer: Ashley S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We migrated from a different LMS and they made the migration process seamless. It's incredible how much customer support they provide and how communicative they are with their roadmap and upcoming changes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

LearnUpon is so easy to use, both for admins and learners. They also provide stellar customer service and their support team is really responsive.

#### Cons

Just like everything else right now, they're really pushing the AI features which our team does not need.

#### Reasons for choosing LearnUpon

We found LearnUpon easier to use for our learners.

---

### LearnUpon - A great learning partner

- Overall rating: 5/5
- Reviewer: Judy G.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A great experience. It’s user friendly. The ease to build courses for users. The amount of courses we can build. The resources for admins.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of the platform and how intuitive it is for admins and users. This platform takes e-learning to a high level.

#### Cons

There a little to no cons. My feedback would be is resources for customers of the customers to assist with tech issues of the platform.

#### Reasons for choosing LearnUpon

The customer service was unmatched. Better pricing.

---

### Great admin support; Reports and Search/Filters could improve.

- Overall rating: 4/5
- Reviewer: Anastasia B.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall positive. There are some frustrations with the UI and reporting, but the technical support is friendly and responsive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The support team is so quick to respond to our department's inquiries and to address issues. I usually get a response within the work-day.

#### Cons

Learners need to be able to access their earned course certificates after their access expires! Currently, this isn't an option. I wish that the platform allowed for easier quick-view and filterable results of things that mattered to us. Much like "Enrollments" got an upgrade in ability to filter and bulk unenroll, I wish that feature was available for Learning Paths. Right now, it is not easy to see the relationship between groups and their assigned learning paths. I want excel-level filter functionality with all user and engagement data! When searching for courses or users, we need page navigation at the bottom instead of always having to click back or forward on result pages.

#### Reasons for switching to LearnUpon

Freestone didn't meet our needs, was clunky, and user support wasn't that great

---

### Love LearnUpon!

- Overall rating: 4/5
- Reviewer: Jennifer S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The team at LearnUpon can't be beat. They are responsive, attentive, and always improving the product. When I have an issue they don't leave me hanging and when I have feedback they're receptive. We used 3 different LMS prior to moving to LU and I'm so glad we found them.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We've been able to customize our learning options and track key metrics on performance and product knowledge. I love that there are options to create content in the platform or use SCORM files. The reporting is really great too and very customizable. I set up reports for all the department heads and they get them automated to their email each week.

#### Cons

I would love to be able to schedule course assignments by date. For example, when we have a product launch going out next month, it would be nice to create the training, schedule the date for it to assign to specific teams, and then forget about it.

#### Reasons for switching to LearnUpon

We needed reporting that was focused on coursework and not on sales.

---

### A Purpose-Built LMS That Scales With a Growing L&D Function

- Overall rating: 5/5
- Reviewer: Nicholas H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

LearnUpon has been the backbone of our training operation since I built our L&D function from the ground up. As a solo training department supporting roughly 1,700 warehouse associates across multiple locations, I needed an LMS that could handle role-specific learning paths, e-signature acknowledgements, prerequisites, and reporting without requiring a dedicated admin team to run it. LearnUpon delivers on that. The platform is intuitive enough that I can launch new courses, manage enrollments, and pull reporting on the same day, and it's structured enough to support the kind of role-based remedial training catalogs we've built out across our Scanner, Facilities Floater, and Receiving/Forklift teams. It's a platform that gets out of the way and lets the training work do the work.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The user interface is clean and uncluttered, which matters when you're onboarding warehouse associates who aren't sitting at a desk all day. Course assignment, prerequisites, and learning paths are straightforward to configure, and the e-signature and acknowledgement functionality has been essential for our compliance work, including our annual employee handbook rollout. File and document management is well-organized — uploading SCORM packages from Easy Generator, attaching supporting documents, and updating course versions is fast and predictable. Customer support has been responsive and knowledgeable; when I've submitted tickets, I've gotten substantive answers rather than scripted replies. The platform handles team collaboration well through groups and learning paths, which lets us segment content by role, location, and management level without duplicating courses. For the feature set and reliability we get, the value for money has been strong relative to what we evaluated.

#### Cons

Bugs and issues have been minimal in my experience, but the reporting interface has a learning curve when you want to build something more custom than the standard exports. A more flexible report builder with saved templates would be a meaningful upgrade. I'd also like to see a few more native authoring features inside the platform itself — not as a replacement for dedicated tools like Easy Generator, but for quick assignments and acknowledgement-style content where launching an external authoring tool feels heavy.

---

### LearnUpon use for delivering software training

- Overall rating: 5/5
- Reviewer: Conan J.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall we are very satisfied with it's ability to deliver our training resources to our customer users.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It fits our companies needs in setting up multiple white labeled portals for onboarding and training of multiple software products.

#### Cons

It seems to be lagging behind some of its competitors in the implementation of learning journeys and the use of AI.

#### Reasons for choosing LearnUpon

We've had a longstanding relationship with LearnUpon for one of our software platforms.

#### Reasons for switching to LearnUpon

We acquired another company that used TalentLMS and we migrated the content over to LearnUpon because it was more feature rich and enabled us to segment the different academies better.

---

### Great product with amazing customer service

- Overall rating: 5/5
- Reviewer: Katy W.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We've been happy with the ease of setting up the system and tracking users and their course completion

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Fantastic customer service that made it easy to set up and continue to support the system

#### Cons

I wish that it had a more robust community of practice

#### Reasons for choosing LearnUpon

They had better support and could talk with us more about implementation and user adoption success

#### Reasons for switching to LearnUpon

need better customer service and easier system to update

---

### Best Platform for Onboarding New Employees

- Overall rating: 5/5
- Reviewer: Nicole H.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

The one-on-one support we got from their Success Team is unmatched (you're the best, [sensitive content hidden]!). They provide you with ALL of the tools you need to get your platform up and running, work alongside and encourage you the whole way.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

After using it for several months, I still cannot get over how easy it is to use. I wish we would have made the jump to this LMS a long time ago.

#### Cons

The price is a bit high for the non-profit organization I work for, even with a discount.

#### Reasons for choosing LearnUpon

It allowed my team to all be administrators and have equal access over users and content.

---

### Easy Deployment and Daily Management

- Overall rating: 4/5
- Reviewer: Jennifer R.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

The administrative time to implement and run the system on a daily basis has been drastically reduced. The product performs well and is reliable and accurate.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The user interface is easy to use and time from purchase to deployment is fast!

#### Cons

Learning paths could use some updates so learners can navigate along a journey.

#### Reasons for choosing LearnUpon

The price point and features were what we were looking for.

#### Reasons for switching to LearnUpon

Our previous LMS was unreliable and data was difficult to rely on.

---

### Good LMS with room for improvement

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use, gamification elements (points, badges, certificates). The reporting system is solid and gives us the insights we need. The support team is excellent, always quick to respond, whether it’s for an issue or just a quick question.

#### Cons

- The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features. However, you can work around that by using an external authoring tool and uploading a SCORM file into LearnUpon. - Fonts and image sizes can change when you publish a course. Sometimes text looks off or images get cropped, so you’ll need to test a few times to get everything looking right. - Once a course is published, you can't make major edits like adding a new module. You’ll have to create a new version, which can get tricky if users are already enrolled or if multiple versions start piling up in the dashboard.

---

### Learnupon!

- Overall rating: 4/5
- Reviewer: Nathan E.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 501-1000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

Was easy to intergrate and use with SSO and was easy to manage and assign courses to users. as a user it was straight forward and simple

#### Cons

Limited integrations, unsure if this was a limitation of the software or our management team but aside from SSO we had nothing integrated not that there really needed to be

---

### A great LMS - LearnUpon!

- Overall rating: 5/5
- Reviewer: Olivia S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

For the 2 years I've worked with LearnUpon, it has always been a positive and engaging experience. Their outlook on continuous improvement is great to see and be a part of and I'm excited to see what they do next.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how easy the platform is to navigate and understand. The wide range of features and functionality is great to have. The continuous improvements the platform brings in and is always working on is great to see and be a part of. The customer support team are always quick to respond, very knowledgeable and happy to help with anything.

#### Cons

The customisable elements of some of the features are a bit restrictive but there are multiple ways of doing things in the platform. The visual user experience can be a bit limiting

---

### User-friendly, but sometimes time consuming.

- Overall rating: 4/5
- Reviewer: Eleanor B.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It is very user friendly, both from an admin standpoint and a learner standpoint. Creating/editing courses is very convenient, and going through the path is easy.

#### Cons

The inability to do a bulk update of expiration dates. Having to go through each individual module to change the date is inefficient and time consuming.

---

### Impressed with Learn Upon

- Overall rating: 5/5
- Reviewer: Jillesa S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have worked with LearnUpon since 2014 and it has been a very easy, accessible software. I've been very impressed with the process for creating courses, making or updating user accounts, and running reports.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really appreciate how the LearnUpon software is easy to use as an admin and as an end user. Navigation is very clear and so much is customizable which has been invaluable for a non-profit that really is unique and unlike others in the field. We have been able to customize Learn Upon for our specific needs to reach our vast audience across PA.

#### Cons

We had some difficulties in the beginning with required user name needing to be an e-mail in a human service field where technology has always been on the backburner for our audience. Reps worked with us though and we figured out a work around with e-mail styled usernames and opting out of e-mails until as a system the public moved more forward into the tech world because of Covid.

---

### Easy for all with consistently responsive customer service

- Overall rating: 5/5
- Reviewer: Jeanette S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

An excellent addition to the business that has freed up staff time for coaching activities, streamlined the training function and enabled us to deliver a more comprehensive supported learning pathway for a remotely based network of staff.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is quick and easy to develop content without the need for complex software and programmers. Our interactive courses achieve 5 star reviews simply using the tools provided with the system. All of our candidates, which now number in the hundreds, are able to navigate the system and complete our courses on a wide range of devices. We were concerned that candidates would need technical support we would be unable to deliver. We did not need to worry, technical queries for candidates have been almost non existent. The small number raised by our administrators and course developers have been answered and resolved quickly thanks to LearnUpon’s fantastic team.

#### Cons

There isn’t anything we don’t like. More tools to help non developers create interactive courses would always be helpful in future developments to help us keep creating. One observation, the current pricing could divert small businesses from dipping their toe which would be a shame given they are the businesses that can most benefit from such a user friendly tool that doesn’t require an army of expensive developers, programmers and in-house computer experts.

#### Reasons for switching to LearnUpon

More user friendly. More tools for the amateur course developer and, at the time, more competitive pricing for a greater number of users per month. These benefits have enabled us to trial the system and business changes in manageable chunks so that it is growing with us and building our confidence with using it all the time. It would not have worked for us to try to grow into a subscription level that was beyond our needs and capability from the outset. We are now gradually increasing our use of the system and exploring new opportunities.

---

### LearnUpon's Ease of Use Matches Their Level of Support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

LearnUpon is incredibly easy to learn. While I am pretty technologically savvy, I had no prior instructional design experience before working with LearnUpon. That wasn't a problem. I am now managing our online learning platform through LearnUpon. While we use the basic features for our needs, someone with just a little more experience would easily be able to create an even more beautiful and user engaging experience. Their customer success and support teams make using the system a joy, knowing that someone actually cares about your experience is hard to find these days.

#### Cons

Its not as customizable as far as branding as I might like but they're always updating and refreshing the interface to make it look beautiful so its not really a big deal.

---

### An Effective Tool for Learning

- Overall rating: 5/5
- Reviewer: Staci M.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

LearnUpon is very respective to feedback and has provide an effective tool to help our clients and employees learn about our products.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ability to give multiple ways to engage clients and internal employees with e-learning courses.

#### Cons

Wish there was the ability to see more complex metrics from the dashboard.

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### Great LMS for getting started

- Overall rating: 5/5
- Reviewer: Kevin A.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall positive experience. Easy to get started, and does the job.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to get up and running quickly. Low cost with comparable features to other vendors.

#### Cons

There are a few things that just aren't as configurable as I'd like. I've asked to change their how their expiration dates work several times but it does not seem to be a priority (it currently expires before the day it tells you for those in the US)

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### Best LMS Hands Down

- Overall rating: 5/5
- Reviewer: Sharon d.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

This LMS offers me a method of creating and sharing my courses with my clients and others. My business would not be where it is today, without LearnUpon.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been working with the folks at LearnUpon for almost 6 years. As an Administrator responsible for managing and branding my learning portal as well as developing customized courses for clients, I cannot say enough good things about it. The staff are incredibly quick to respond, are clear with their responses and want to be of assistance. They score a 10 every time with their customer service. I have watched this LMS grow from good to great over the years with new features being added constantly. Today, it is a robust LMS with every single feature I could want (and frankly a lot more than I use). Developing courses is easy and I'm able to produce professional looking courses, easily, This is important because I do not have a technology background and though I'm a reasonably quick study, I needed an LMS that didn't require a computer science degree to navigate! The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. I also love the LearnUpon University tutorial option. I could not be happier.

#### Cons

There are none that I can think of. I absolutely love this LMS and the people who stand behind it.

#### Reasons for choosing LearnUpon

Value for money and I could see how hard the folks at LearnUpon were willing to work to get and keep my business. They have never let me down. :)

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### Great Product and Service

- Overall rating: 5/5
- Reviewer: Margaret C.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with LearnUpon has been fantastic. [SENSITIVE CONTENT HIDDEN] and his team helped me to realize and build our online training site from the ground up. They were very patient with me in regards to training, answering my questions, and troubleshooting any issues that I encountered.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is very easy to use and versatile. I was able to customize the platform to match our company's banding and set it up to our very specific needs. I also like that I can choose to create a course using an external design software, upload it easily, and pair it with some of the design features already built into LearnUpon such as the exam and survey functions, or design the entire course completely within the software.

#### Cons

The only need that is lacking for us is the ability to sell tangible products through LearnUpon using the built in eCommerce function.

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LearnUpon Reviews, Pros and Cons - 2026 Software Advice