--- title: "LearnUpon Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LearnUpon. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LearnUpon is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/learnupon-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Training Software](https://www.softwareadvice.com/lms/online-training-comparison/) / [LearnUpon](https://www.softwareadvice.com/lms/learnupon-profile/) / LearnUpon Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/learnupon-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/learnupon-profile/alternatives/) # LearnUpon User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 140 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 107 reviews (76%) - 4 stars: 30 reviews (21%) - 3 stars: 2 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform is intuitive enough that I can launch new courses, manage enrollments, and pull reporting on the same day, and it's structured enough to support the kind of role-based remedial training catalogs we've built out across our Scanner, Facilities Floater, and Receiving/Forklift teams. - I've been able to implement reporting and tracking which has allowed us to get a pulse on where our field personnel is at with comfortability and overall knowledge of our many product lines in our company. - They have a great core crew who keep their eye on providing a tool that has a good UI and easy-to-learn software, backed up by a very robust customer support philosophy and team with continuous ongoing innovation and improvements. ### Most mentioned cons - Browser compatibility issues β€” Some modules do not open on certain browsers. - My coworkers and I have faced issues where there is limited mobility within the app and sometimes it can lag. - We had some difficulties in the beginning with required user name needing to be an e-mail in a human service field where technology has always been on the backburner for our audience. ## LearnUpon customer reviews Showing reviews 1-25 of 140 (page 1). ### LearnUpon transformed learning at our company! - Overall rating: 5/5 - Reviewer: Kassidy J. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are so happy with LearnUpon and plan to stick with them for a very long time. They offer the best support in the business, and they are constantly working to make things even better. They listen to their customers and implement appropriate changes wherever they can. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LearnUpon quite literally solved all of my problems that I had with my homemade LMS. It does everything I need, and has so many extra options that I couldn't have even dreamed of having! It has truly transformed "learning" at our company! The support that LearnUpon offers is absolutely unparalleled, and a huge benefit for me using an out of the box LMS for the very first time. #### Cons I've had no issues at all, we are very happy with LearnUpon. Coming from a homemade LMS, getting the real deal is so amazing that it's hard to find anything bad to say. #### Reasons for choosing LearnUpon LearnUpon offered all of the same functionality as the other two but had a cheaper price tag and better long term support. --- ### LearnUpon Lives Up To Its Promises - Overall rating: 5/5 - Reviewer: Katharine A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My company has been with LU for 4 years - I was part of the team that vetted LMS companies and ultimately choose LU. They have not disappointed. They have a great core crew who keep their eye on providing a tool that has a good UI and easy-to-learn software, backed up by a very robust customer support philosophy and team with continuous ongoing innovation and improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's simplicity of use, the customer support focus of the company, the page and template design and the portal design so we can target different learning audiences. It's handled thousands of learners taking courses either through learning pathways or solo courses. Mostly it just works - and when it doesn't, the support team will stick with the problem until it gets resolved. #### Cons I think the built in course builder tools are limited. The addition of Create+ will largely solve for that. #### Reasons for choosing LearnUpon UI, authentic sales team experience (we got a lot of empty sales approaches, LU's team presented as genuine, authentic and more honest), great customer service approach, product had the right balance of basic functionality + bells and whistles. --- ### LearnUpon is a Solid Choice for an LMS - Overall rating: 5/5 - Reviewer: Jeremiah M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The tool allowed us to scale our operations, is easy to use, and the support has always been helpful the handful of times that we have needed it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros LearnUpon is easy to use as a learner, as an instructor, and as an admin. Setting it up was easy enough without any sort of special help. #### Cons There is nothing of note that I don't like about LearnUpon #### Reasons for choosing LearnUpon LearnUpon was the easiest to set up. The sales team really listened to our needs and addressed everything we needed. --- ### 3 Cheers for LearnUpon! - Overall rating: 5/5 - Reviewer: Ashley W. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive! I have felt like a part of their team since day 1, and they have been very understanding to our companies needs. I have felt seen and heard as well as put as ease when I haven't felt like a "techy-pro" throughout the process. I've been proud of the system we were able to build, even without being the most technical person out there. :-) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to understand and start developing. We were able to have meetings as often as we needed to understand the system page by page. From the time of purchase we were able to be setup in 6-7 months and had a very successful launch to our entire sales force (country-wide) in November of 2025. We have also had support since our launch. Being newbies to the world of LMS, I cannot express the appreciation and gratitude we have knowing we have so much support! The ability to breakdown subjects into multiple modules has also allowed a comprehensive experience for our reps. Between the courses we've been able to add to the catalog, as well as setting up learning journeys we've been able to take advantage of multiple elements to the system. I've been able to implement reporting and tracking which has allowed us to get a pulse on where our field personnel is at with comfortability and overall knowledge of our many product lines in our company. #### Cons I struggle a little with understanding the Live Learning setup, but I think I just need more practice. We won't be using the feature quite yet, so I'm sure the support team will be able to help me once I'm ready! #### Reasons for choosing LearnUpon The overall feel of the system, ability to practice in a demo space, pricing, and knowledge of how much 24/7 support that would be available directly from the company. --- ### LearnUpon Rocks! - Overall rating: 5/5 - Reviewer: Ashley S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We migrated from a different LMS and they made the migration process seamless. It's incredible how much customer support they provide and how communicative they are with their roadmap and upcoming changes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LearnUpon is so easy to use, both for admins and learners. They also provide stellar customer service and their support team is really responsive. #### Cons Just like everything else right now, they're really pushing the AI features which our team does not need. #### Reasons for choosing LearnUpon We found LearnUpon easier to use for our learners. --- ### LearnUpon - A great learning partner - Overall rating: 5/5 - Reviewer: Judy G. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great experience. It’s user friendly. The ease to build courses for users. The amount of courses we can build. The resources for admins. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of the platform and how intuitive it is for admins and users. This platform takes e-learning to a high level. #### Cons There a little to no cons. My feedback would be is resources for customers of the customers to assist with tech issues of the platform. #### Reasons for choosing LearnUpon The customer service was unmatched. Better pricing. --- ### Great admin support; Reports and Search/Filters could improve. - Overall rating: 4/5 - Reviewer: Anastasia B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall positive. There are some frustrations with the UI and reporting, but the technical support is friendly and responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support team is so quick to respond to our department's inquiries and to address issues. I usually get a response within the work-day. #### Cons Learners need to be able to access their earned course certificates after their access expires! Currently, this isn't an option. I wish that the platform allowed for easier quick-view and filterable results of things that mattered to us. Much like "Enrollments" got an upgrade in ability to filter and bulk unenroll, I wish that feature was available for Learning Paths. Right now, it is not easy to see the relationship between groups and their assigned learning paths. I want excel-level filter functionality with all user and engagement data! When searching for courses or users, we need page navigation at the bottom instead of always having to click back or forward on result pages. #### Reasons for switching to LearnUpon Freestone didn't meet our needs, was clunky, and user support wasn't that great --- ### Love LearnUpon! - Overall rating: 4/5 - Reviewer: Jennifer S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team at LearnUpon can't be beat. They are responsive, attentive, and always improving the product. When I have an issue they don't leave me hanging and when I have feedback they're receptive. We used 3 different LMS prior to moving to LU and I'm so glad we found them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We've been able to customize our learning options and track key metrics on performance and product knowledge. I love that there are options to create content in the platform or use SCORM files. The reporting is really great too and very customizable. I set up reports for all the department heads and they get them automated to their email each week. #### Cons I would love to be able to schedule course assignments by date. For example, when we have a product launch going out next month, it would be nice to create the training, schedule the date for it to assign to specific teams, and then forget about it. #### Reasons for switching to LearnUpon We needed reporting that was focused on coursework and not on sales. --- ### LearnUpon use for delivering software training - Overall rating: 5/5 - Reviewer: Conan J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we are very satisfied with it's ability to deliver our training resources to our customer users. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It fits our companies needs in setting up multiple white labeled portals for onboarding and training of multiple software products. #### Cons It seems to be lagging behind some of its competitors in the implementation of learning journeys and the use of AI. #### Reasons for choosing LearnUpon We've had a longstanding relationship with LearnUpon for one of our software platforms. #### Reasons for switching to LearnUpon We acquired another company that used TalentLMS and we migrated the content over to LearnUpon because it was more feature rich and enabled us to segment the different academies better. --- ### A Purpose-Built LMS That Scales With a Growing L&D Function - Overall rating: 5/5 - Reviewer: Nicholas H. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered LearnUpon has been the backbone of our training operation since I built our L&D function from the ground up. As a solo training department supporting roughly 1,700 warehouse associates across multiple locations, I needed an LMS that could handle role-specific learning paths, e-signature acknowledgements, prerequisites, and reporting without requiring a dedicated admin team to run it. LearnUpon delivers on that. The platform is intuitive enough that I can launch new courses, manage enrollments, and pull reporting on the same day, and it's structured enough to support the kind of role-based remedial training catalogs we've built out across our Scanner, Facilities Floater, and Receiving/Forklift teams. It's a platform that gets out of the way and lets the training work do the work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user interface is clean and uncluttered, which matters when you're onboarding warehouse associates who aren't sitting at a desk all day. Course assignment, prerequisites, and learning paths are straightforward to configure, and the e-signature and acknowledgement functionality has been essential for our compliance work, including our annual employee handbook rollout. File and document management is well-organized β€” uploading SCORM packages from Easy Generator, attaching supporting documents, and updating course versions is fast and predictable. Customer support has been responsive and knowledgeable; when I've submitted tickets, I've gotten substantive answers rather than scripted replies. The platform handles team collaboration well through groups and learning paths, which lets us segment content by role, location, and management level without duplicating courses. For the feature set and reliability we get, the value for money has been strong relative to what we evaluated. #### Cons Bugs and issues have been minimal in my experience, but the reporting interface has a learning curve when you want to build something more custom than the standard exports. A more flexible report builder with saved templates would be a meaningful upgrade. I'd also like to see a few more native authoring features inside the platform itself β€” not as a replacement for dedicated tools like Easy Generator, but for quick assignments and acknowledgement-style content where launching an external authoring tool feels heavy. --- ### Flexible and Easy to Use - Overall rating: 5/5 - Reviewer: Marni S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been very satisfied with LearnUpon. It provides a scalable way to train our end users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is flexible and easy to use. A good balance between features and cost. #### Cons Some features are not immediately available and you have to request them from Customer Success. The Customer Success team is very responsive, so it is a minor inconvenience. #### Reasons for choosing LearnUpon LearnUpon was the best balance of features and cost. --- ### Wonderful LMS for our little nonprofit! - Overall rating: 5/5 - Reviewer: Leslie D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered We've been partnered with LearnUpon for almost 10 years - that says it all! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do! #### Cons Because we train outside of our organization, no LMS platform is perfect for our unique needs. #### Reasons for choosing LearnUpon LearnUpon had the most features for the best price. Plus, I loved that they set up time for me to speak with a customer in a similar field, so I knew exactly what we were getting into before we signed anything. #### Reasons for switching to LearnUpon At the time, Coursemill was only able to deliver SCORM courses, but we were also doing webinars and live trainings. We needed a one-stop-shop for our learners. Additionally, Coursemill was very difficult to use. --- ### Dialpad Delivery Partner Program was Enhanced with LearnUpon - Overall rating: 4/5 - Reviewer: Curtis O. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered The support and internaction we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This year, Dialpad launched the Dialpad Delivery Partner Program, which gives our partners the ability to be certified to deploy Dialpad products. LearnUpon provided an effective and useful LMS tool for us to develop the program, manage learning courses, and provide analytics on program activity. We were able to streamline our approach to chart development, quickly interface with existing course SCORM files, and enhance certification course workflow. Furthermore, the support we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program. #### Cons Not a CON, but they continue to innovate and update their product so focus from the customer needs to stay on those advancements. #### Reasons for switching to LearnUpon More robust features were found in LearnUpon. --- ### Intuitive, Aesthetic & Economical Solution with Rock Star Cx Support - Overall rating: 5/5 - Reviewer: Philip W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered When evaluating solutions, the LearnUpon sales team was responsive from day 1 -- you sometimes have sales teams who show up and read you their demo script, but LU showed up to listen first, and ask questions, and then demo how they could meet our needs. The trial version gave us an opportunity to test out branding and functionality requirements. Branding the trial portal to reflect our corporate look and feel was a slam dunk, took maybe 1 hour max. In fact we were able to go live with no additional portal branding effort, and our company maintains a high aesthetic bar. In the full version we spent time designing all aspects of the portal exactly how we wanted them. There's enough granularity to meet our need without the pointless option overload that so often can sacrifice intuitive usability. Our dedicated Customer Success Manager was ready, willing, and able to offer suggestions, take questions back to the team, and help us push the solution to maximum value. (I've worked with the LMS "big guys" too, who keep you on hold for 20 min to answer a simple question and dole out onboarding support by the spoonful -- LearnUpon always makes me feel like I'm one IN a million, never of of the million). Setting up SSO was a breeze with our Confluence gateway. We launched in April and are growing client users by about 10% a week. I honestly can't say enough good stuff about LearnUpon's customer support ethic. They "get" it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent blend of intuitive aesthetic design and functionality -- LU works the way we need it to work, as we partition projects across portals and clients into self-contained user groups. We're able to maintain our brand presence for clients, meet our organizational goals and our customers' needs effectively -- with little to no compromise on our vision. On top of this, LU customer support is the best in the business. #### Cons There's not much to not like about LearnUpon. The system continues to mature and improve incrementally with each release. More attention could (and is) being paid to Reporting capabilities. Functionality to nest Groups would also be helpful, or minimally the ability to copy an existing Group. #### Reasons for choosing LearnUpon The buying experience, trial period results, customer support, and pricing. --- ### Wonderful product and customer service - Overall rating: 5/5 - Reviewer: Chris S. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered We have a LOT of users that access our certification courses in LearnUpon. Some days we have over 1000 users logging in. This was a big undertaking for our company to switch our LMS provider. To be honest, the implementation and subsequent usage of LearnUpon could not have gone smoother due to the customer service response and the step by step collaboration they provided for us. This was a very seamless and efficient experience for USA Football. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of this software is the customer service. I have used several LMS products in my career and, while LearnUpon is very user friendly and has many helpful options, the learning curve for implementation and use was made very easy with the customer support team. #### Cons The parts that were least likable about this software was perhaps the limited ability to change default settings. However, it appears that LearnUpon has taken this into account and are now working on some updates to the software that better align with our needs. #### Reasons for choosing LearnUpon Their sales presentation was terrific. We felt they were much better prepared than the other companies and #### Reasons for switching to LearnUpon To bring the operation of coach education more in-house and therefore, more efficient and effective for USA Football to utilize. --- ### Great Learning Management Tool - Overall rating: 5/5 - Reviewer: Jennie P. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience. I've been using LearnUpon for over 5 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, team is constantly reaching out and checking in, great reporting capabilities, meets our needs for documentation. #### Cons Sometimes I have technical difficulties with course enrollments and running reports, but their support team is easily available and responds very quickly. --- ### Learnupon! - Overall rating: 4/5 - Reviewer: Nathan E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Was easy to intergrate and use with SSO and was easy to manage and assign courses to users. as a user it was straight forward and simple #### Cons Limited integrations, unsure if this was a limitation of the software or our management team but aside from SSO we had nothing integrated not that there really needed to be --- ### LearnUpon Review by RWS - Overall rating: 5/5 - Reviewer: Caroline B. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are using LearnUpon to provide mini-learnings and role-based eLearnings to our global customer base. We are offering free and paid-for eLearnings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendliness, easy to implement, administer and use. #### Cons Filtering and Sorting. Categorization could be improved. --- ### Great onboarding platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros LearnUpon has greatly improved how we manage and deliver educational content, thanks to its ease of setup and administration. Significant improvements in reporting capabilities now provide detailed analytics that aid in decision-making. #### Cons I wish it could integrate more effectively with Microsoft products and systems, as those are our primary tools. Additionally, the process of creating skills paths still needs significant improvement to be more intuitive and user-friendly. --- ### Transforming Training with LearnUpon - Overall rating: 5/5 - Reviewer: Bala k. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It offers a seamless platform for training management and a smooth learning experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like how LearnUpon user-friendly interface makes it easy to navigate and manage training, ensuring a smooth experience for both learners and admins. #### Cons I wish the reporting features were more customizable to provide deeper insights into learner progress. --- ### Learnupon LMS - simple, intuitive, new features rolling out all the time - Overall rating: 5/5 - Reviewer: Susan B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. stellar - they have been a great partner with superb support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, simplistic, intuitive, tracking and reporting, customization of sub portals within our realm, the list goes on and on #### Cons Learnupon is growing and it takes time for new enhancements to be tested and implemented, but this ensures a good product delivery --- ### Hands down the ONLY Learning Management System to consider - Overall rating: 5/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it comes to the hands-on approach they take to customer service. You are assigned a customer success manager from day one, and that individual walks you through the entire process. For us, it was the process of switching from one provider to LearnUpon, and my CSM (Sam) made the process extremely easy. If there is ever a tech issue their tech support help desk is fast to come to the rescue and they treat your issues as seriously as you do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands. #### Cons If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area. #### Reasons for switching to LearnUpon Customer service was non-existent --- ### A Great Partner - Overall rating: 5/5 - Reviewer: Nathan M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I would wholeheartedly recommend Learnupon as an LMS. They are a cost-effective and customer-responsive company with an excellent product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are two benefits to working with Learnupon. The first is the LMS itself. It is easy to use, has a number of very helpful automated features which save me time and effort, and it integrates well with my authored content. The second benefit is the Learnupon staff. They are available when needed and if there are any problems they quickly follow-up and get my problems taken care of. #### Cons One frustrating thing with any LMS is integration with authored content (e.g. storyline). With authored content sometimes you don't know why things aren't working. Early in my e-learning career, I had a lot of problems getting my authored content to work properly on Learnupon. With some help and coaching from Learnupon, I found that it was mostly the way I was building my projects and, with some restructuring, things are now working great. Learnupon has helped me work through my own learning curve. --- ### Caoterra review of LearnUpon - Overall rating: 4/5 - Reviewer: Jenny B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Has improved greatly over the years! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros LU customer support listens to their clients, course building, and reports. #### Cons I've communicated any features with customer account manager and LU Support. --- ### Great Product and Service - Overall rating: 5/5 - Reviewer: Margaret C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered My overall experience with LearnUpon has been fantastic. [SENSITIVE CONTENT HIDDEN] and his team helped me to realize and build our online training site from the ground up. They were very patient with me in regards to training, answering my questions, and troubleshooting any issues that I encountered. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy to use and versatile. I was able to customize the platform to match our company's banding and set it up to our very specific needs. I also like that I can choose to create a course using an external design software, upload it easily, and pair it with some of the design features already built into LearnUpon such as the exam and survey functions, or design the entire course completely within the software. #### Cons The only need that is lacking for us is the ability to sell tangible products through LearnUpon using the built in eCommerce function. ## More reviews [Next reviews](https://www.softwareadvice.com/lms/learnupon-profile/reviews/?page=2) --- LearnUpon Reviews, Pros and Cons - 2026 Software Advice