LearnUpon

RATING:

4.8

(95)

About LearnUpon

At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesses. Every day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, partners and customers. Plans start at $15,000 USD. Key benefits of LearnUpon: Efficient and Integrated: With automation and integrations, we make creating, managing, and delivering training easier so your team can spend less time on training tasks and more on achieving strategic goals. Learner-centric: Our solution offers an intuitive...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

LearnUpon Pricing

LearnUpon offers a standard SaaS subscription model, consisting of several price bands. Each price band includes a set number of ‘Active Users’ and one or more ‘Portals’. What plan you select will also depend on your feature and support requirements. As you consider our proposed pricing, we encourage you to review what is available in the context of your organization’s needs. As the first step in your LMS partnership with LearnUpon, your LearnUpon Account Executive (AE) will listen to your requirements to ensure your use case is a good fit, and recommend a LearnUpon plan to fit your specific usage, feature, and support requirements. Contact us to request an intro to one of our expert (super friendly!) AEs US / Canada (Toll Free) +1 888 908 3960 UK +44 203 642 7679 Ireland +353 1 531 0121 Australia +61 283 111 209

Free trial: 

Available

Free version: 

Not Available

Configure portals for each training audience: We call them learning portals – you might call them instances or environments. Portals enable you to create and manage unique training environments for different audiences, from one place.
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LearnUpon Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LearnUpon

1 - 5 of 94 Reviews

Monika

Real Estate, 51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Above and Beyond

User Profile

Jeanette

Verified reviewer

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Easy for all with consistently responsive customer service

An excellent addition to the business that has freed up staff time for coaching activities, streamlined the training function and enabled us to deliver a more comprehensive supported learning pathway for a remotely based network of staff.

PROS

It is quick and easy to develop content without the need for complex software and programmers. Our interactive courses achieve 5 star reviews simply using the tools provided with the system. All of our candidates, which now number in the hundreds, are able to navigate the system and complete our courses on a wide range of devices. We were concerned that candidates would need technical support we would be unable to deliver. We did not need to worry, technical queries for candidates have been almost non existent. The small number raised by our administrators and course developers have been answered and resolved quickly thanks to LearnUpon’s fantastic team.

CONS

There isn’t anything we don’t like. More tools to help non developers create interactive courses would always be helpful in future developments to help us keep creating. One observation, the current pricing could divert small businesses from dipping their toe which would be a shame given they are the businesses that can most benefit from such a user friendly tool that doesn’t require an army of expensive developers, programmers and in-house computer experts.

Reasons for switching to LearnUpon

More user friendly. More tools for the amateur course developer and, at the time, more competitive pricing for a greater number of users per month. These benefits have enabled us to trial the system and business changes in manageable chunks so that it is growing with us and building our confidence with using it all the time. It would not have worked for us to try to grow into a subscription level that was beyond our needs and capability from the outset. We are now gradually increasing our use of the system and exploring new opportunities.

User Profile

Brenna

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Admin-Friendly Platform with Great Customer Support

With a tight timeline to move off of our previous platform, we found the LearnUpon team to be extremely accommodating. Our onboarding & implementation specialist went above and beyond to dedicate additional training and support hours for our team, and helped us get up-and-running on the platform in record time. Their technical support team is extremely responsive and helpful, as is our dedicated CSM. While the platform itself may not be the most robust in the LMS space, I find their UI to be very clean, easy to navigate, and has all of the standard functionality that any good LMS should. This is a great platform for L&D professionals that are just getting started with an e-learning training program, and/or platform Admins that don't want to get bogged down with regular backend LMS maintenance.

PROS

The LearnUpon platform is very easy to get started on; we had a quick turnaround to make from our previous vendor platform, and were able to get up-and-running in less than three weeks. Their multi-portal capabilities have made it fairly easy to manage our customer, employee, and partner training programs on one platform, while still being able to create unique learning experiences for our three audiences. Their Salesforce integration allows for automated user management (which is especially value to smaller enablement teams like ours), and has given us the ability to create fairly robust Salesforce reports and dashboards based on learner activity. Customer support is, by far, one of the biggest advantages to working with LearnUpon. We've had a fantastic sales and onboarding experience, and their CSM and their technical support teams are extremely responsive and thorough. The UI itself is very clean and modern, and I find it to be fairly user-friendly from a learner perspective.

CONS

The capabilities of "Manager"-level users (a permission set that sits between and Admin and a Learner) are a bit limited. The learning path user experience is not the best, but is something that is on their product roadmap to improve. Not necessarily a drawback for us, but the platform UI is not customizable beyond branding and colors, and some additional settings that can be toggled on and off (like gamification, for example), so if you're looking for a platform that is highly customizable, this probably isn't a good fit for you.

Reasons for switching to LearnUpon

We found our previous platform to be extremely tedious to manage; it was customizable to the point of inevitable self-destruction, and was not at all intuitive to manage. We were also fairly disappointed in their customer support model.

Laura

Telecommunications, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

LearnUpon good budget option

PROS

Very easy to use for admins, user friendly, simple interface

CONS

A lot of limitations for customization and scalability

Kevin

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Great LMS for getting started

Overall positive experience. Easy to get started, and does the job.

PROS

Easy to get up and running quickly. Low cost with comparable features to other vendors.

CONS

There are a few things that just aren't as configurable as I'd like. I've asked to change their how their expiration dates work several times but it does not seem to be a priority (it currently expires before the day it tells you for those in the US)