LearnUpon LMS Software

Feature packed, easy to use, AWESOME support

I've worked with several LMSes and this is by far the best in terms of ease of use, functionality, and customer support, and cost.

Pros

- Easy to use
- Packed with features that are intuitive and that work to your advantage
- Rarely ever have to use workarounds to do what I want
- Customer support is WORLD CLASS.

Cons

- Migration of your transcript information from your old LMS to LearnUpon comes at a fee. The rest of the work (migrating content, migrating users) is up to you.
- Occasionally there are features I wish did a certain thing, and I contacted my success representative and he helps me figure out how to do it a different way! This is very rare!

Learnupon

Pros

Learnupon presents a strong e-learning platform in an affordable package. The technical support is outstanding, and has been incredibly responsive to feature requests and resolving issues. This product has allowed my team to easily create and deliver high quality trainings.

Cons

The company is quite young as I understand it, so that may be considered a con. However, we have found them to be incredibly responsive, which may also be due to their youth and size as a company.

eLearning made easy and nice.

I am glad they team is constantly updating it! It means constant progress and better outcome! 100% recommended for small businesses and organizations.

Pros

It has a simple look and feel. Some people don.t realize how important this is to any learning process. No distraction, no competition with content. That is the most valuable asset of this LMS. It is very intuitive and smart. Students love it at first sight because it makes the learning process more approachable.
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Cons

Non really. I just wish the constant updating won't mess up with the system simplicity.

Great option for LMS and pretty easy to use.

Pros

I had a few experiences with LMS and LearnUpon is by far one of the easiest and robust out there it supports a plethora of software such as PowerPoint, word and so on, so you can work with the most popular tools out there and its very simple and easy to maintain even on the admin side.

Cons

A few additional features would make the software more appealing such as (integration with webex tools and more supported formats for media upload).

LearnUpon is easy to use as an admin and easy to imp0lement

Easiest LMS I have used to implement and manage.

Pros

I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy.

The SAML SSO integration was fairly easy and support was very attentive.

Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more.

They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer.

Cons

The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU.

I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content.

When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck.

Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report.

Easy to use, easy to administer, regardless of the size of employee base.

Quick and easy administration and reporting. LearnUpon also appear to welcome and act upon client feedback and improve their product accordingly.

Pros

The dashboard! I love when an online resource that has lots of functionality provides a dashboard with quick and easy links to the tasks that you typically perform the most. We currently only use a relatively small amount of LearnUpon's functionality so it's great not to have to trawl through all the admin settings to get things done. The reporting is also very useful and easy to navigate.

Cons

I honestly don't have any major issues with the software. In terms of categorising users, I'd like to be able to archive users so I can only see active employees, but I understand why the software presents all users initially.

We trialed this solution with our client.

Excellent Learning Management System with Salesforce integration.

Pros

This software is easy to use and has all the features needed for medium-sized business to implement a learning management system. A killer feature is, to my opinion a Salesforce integration. Not many LMS have this.

Cons

The pricing was a bit prohibitive, and with our client we decided to choose a free option. After that our client plans to return to LearnUpon - after they battle-test everything and decide which features they really need.

Great way to train

Pros

Learn Upon is a software that I would recommend for training a team of individuals in a way that is tailored to their schedules.

Excellent Customer Support & Easy to use!

Our training can be done remotely and without very little help from us for setup and use. Keeps the trainee more interested in learning. Less worry about having to redo old PowerPoint Slides and other documents Constantly.

Pros

I like how easy it is to cost, setup, management, ease of use, branding per company and remote connection from anywhere you have an internet connection. Above everything else the Customer Support is Outstanding and one of the main reasons we chose this company.

Cons

The video functionality and importing. We had to buy a 3rd party app to product content because it LearnUpon does not support certain file types or editing. The upload can take a while depending on how much content and bandwidth you have. We actually found that using a 3rd party app for our videos works better for us than most other software can offer. Ultimately, this inst that bad of a trade-off for the customer support and constant functionality updates to the program.

A fantastic LMS. Well-designed, regular updates, excellent customer service.

Pros

LearnUpon's features are robust, but it is still simple to use. It's easy to maintain on the admin side, and I don't get questions from my learners about "where do I click." I can't say enough about the quality of service LearnUpon provides to its customers. My LearnUpon rep regularly contacts me to ask about our needs and to keep me informed of new features. Tech support responds to any issues I have within hours, and they'll work until the issue is completely resolved. LearnUpon actually listens to its customers when deciding what features to add or update. Great company, great product.

Cons

As a non-profit organization, most of our e-learners are voluntary. We depend on learners' self-motivation to continue learning, so we would value more features (such as social sharing) that help users stay engaged with the platform.

Learn upon has been been a great addition to our service and a breathe of fresh air.

The independence of uploading our own content that is copy protected. This is a big thing working in the NHS.

Pros

The functionality and ease of it is a great positive compared to our old package. The customer service is what is really a great sell for Learn upon. Regardless of the question the team is always so happy help and to send over any training material we need. I would recommend it to anyone and i am confident when using it now as i have had training from very patient trainers form learn upon.

Excellent platform which is both admin and user friendly

Pros

How easy it is to navigate is definitely one of the biggest pro's. There is also a lot of scope for personalisation and for interactivity within the software which makes training so much for relevant to users.

Cons

There are no major cons so far except that when you have one platform but several people managing it you need to be sure that the course completion emails are going to the correct administrator.

The ease of use and amazing support sold us!

If I could give more than 5 stars for support, I would. The support on this platform is amazing. We needed an easy-to-use platform and their competitive pricing and extremely simple platform made it easy to consider them. When we experienced their support, it sealed the deal.

LaernUpon - great product, excellent customer service

In an organisation with approx. 1000 employees an LMS was an essential part of our professional development program. The implementation was simple and live within 3 days. The UI is clean, intuitive and allows both users and administrators to focus on receiving and delivering content rather than figuring out how to navigate the system. Within the first 5 months after implementation, 76% of our global team members undertook some training within LearnUpon and reaffirmed our organisation's serious commitment to training and developing talent.

Pros

Simple, clean UI
Intuitive
Unlimited and timely customer support
Cost effective
Progressive development (takes on customer feedback to make decisions on new features)
SSO integration

Cons

One or two features which would have been useful (eg integration with webex tools) but this is now on the roadmap

LearnUpon makes SaaS a breeze.

Pros

Extremely friendly and easy to work with. The customer support was fast.

Cons

Nothing comes to mind. I have enjoyed all aspects of this company.

Perfect for the Technophobe!

Pros

Easy to use with a very comprehensive help guide that talks you through everything you need to set up. The technical support offered by LearnUpon is second to none - very quick responses and friendly staff.

Cons

It would be great to be able to change the front dashboard screen to put a training calendar on there or other notifications

Stable, clean, and streams beautifully (even in Australia!)

In soliciting Capterra to help choose an LMS for my client, the main need was to stream SCORM mods globally in four countries. Many providers are US focused and can't deliver a seamless experience (dire experience with Litmos!) Migrating to LearnUpon has been effortless and with support in both hemispheres my client felt truly supported. LearnUpon has just the right amount of features for corporate training without all the unnecessary bells 'n whistles. However, more features are in the pipeline and in a matter of weeks a brand new sparkling UI (User Interface) will be launched which will afford a more natural, gamified experience. The system took a little while to get used to in terms of defining and setting up roles so am hoping the new UI will make it more obvious what the nuances are. A big issue we had was getting our articulate mods to be responsive which is not currently supported. Again, the new UI should make this more usable for mobile users. Overall experience has been great and where we had issues or queries our Account Manager has bent over backwards to assist. Would highly recommend.

Opening the Door to a New Portal...

I like that LearnUpon is a robust student-centric LMS. It gives students the ability to download content, manage their learning modules and ultimately print a Certificate. On the Admin side, it is powerful too. In some ways, it's a lot like Word Mail Merge. There are lots of {fields} which show up in email notifications, certificates and reports. There is a learning curve and there are oodles of features which can be enabled or disabled. I have learned a lot from both the Support Team and the Knowledge Base. Thanks to all!

Outstanding Learning Management System

LearnUpon has been our LMS for the past two years. There are many LMS choices on the market and deciding which system to select is never easy, but we simply couldn't have made a better choice when we selected LearnUpon. Navigating in the system is intuitive at all levels (student, instructor, and administrator). The system is reliable, flexible, and convenient .... and the LearnUpon staff delivers the highest quality of support and service! LearnUpon designs their courses and delivers service to ensure their customers' success. You simply couldn't ask for a better LMS partner and product!

The best LMS for our needs

We went with LearnUpon after doing extensive research. They came up top in terms of value for money, having the features we needed, user-friendliness and support. I was concerned that it was too good to be true having had disappointing experiences with LMS's in the past which promise the world then deliver much less than what we expected. With LearnUpon the interface is extremely user-friendly and allows you to upload anything you need whether that be a SCORM module, PDF, video, pictures etc.. The best part is you can customise everything at any time on your own for no cost. If you want to change a banner, welcome message, course description, sign-in screen or store details; you can do so immediately without putting in a build request and waiting for support to get back to you. If you do need support they are always happy to help and guide you every step of the way. We also had to transfer thousands of enrollments from our previous LMS and I had concerns about the transition. The support team at LearnUpon went out of its way to meet our requirements and the few custom builds we required were handled brilliantly with little fuss and at very reasonable rates. They provide extra features we actually use like multi-language platform support, batch uploads and detailed custom reports. With LearnUpon we received an excellent product, within budget and with excellent support along the way. I couldn't be happier with our decision to select them as our LMS.