Absorb LMS vs LearnUpon
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.4 / 5
4.7 / 5
Customer Support
4.5 / 5
4.9 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
June 27, 2024
October 3, 2024
Pros/Cons
Pros
- Great ability to deliver bespoke courses to customers and internal staff. Easy to use and deliver amazing interactive learning experiences.
- We've had great customer service and always get immediate responses to questions and issues. The technical experts are true experts and have been able to help explain and resolve our issues.
- I especially appreciate how supportive our CSM is to our team. Very responsive when we have questions.
Cons
- Only downside for our institution was the inability to "hide" completed courses from the My Courses list.
- My biggest disappointment was that that the multi-tenancy or segregating by departments did not function as we expected causing us to have to adjust our offering and prices for clients.
- Also, dashboards of repotting have various column options that make it difficult to see information in one place.
Pros
- The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started.
- I then came across LearnUpon and was blown away with its ease of use, great features, great personal service, and extremely competitive pricing.
- The customer service is what is really a great sell for Learn upon. Regardless of the question the team is always so happy help and to send over any training material we need.
Cons
- Ultimately, this inst that bad of a trade-off for the customer support and constant functionality updates to the program.
- I think at times it can be confusing to navigate through the courses/learning path.
- Having trialled numerous LMS systems, I was beginning to feel that we would have to take the plunge and build an extremely costly personalised system.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
72 Recommendations
14 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
