Absorb LMS

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58

Recommendations

FrontRunners 2021

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About Absorb LMS

Absorb LMS is a powerful cloud-based learning management system (LMS) designed to boost engagement and learning outcomes, while still being incredibly scalable and usable. Clients marvel at how quickly they can get up and running, gaining productivity with automated features and reporting, while feeling supported by in-house experts with direct access to the team building the software. Whether you are training internal employees, external audiences or worldwide partners, onboarding staff or developing new skills, Absorb LMS empowers you to thrive by tapping learning technology, proven to scale as your business grows. Users can create unique branding for different departments, customers or clients. Additionally, its responsive learner interface works on any device, ...

Absorb LMS Pricing

- A one-time setup fee includes: Portal Configuration and UI Branding, Absorb Shopping Cart Integrat

Starting price: 

$8,600.00 

Free trial: 

Available

Free version: 

Not Available

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Absorb LMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 177 reviews

Cecilia

Telmate

Verified reviewer

Company size: 201-500 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: GetApp

Ease-of-use

5

Value for money

5

Customer support

5

Reviewed August 2015

Absorb is the perfect LMS!

Absorb is so powerful and easy to use. The company itself is great to work with. Their customer service staff is so nice and friendly, and the project manager and account manager I worked with helped me every step of the way. The interface is gorgeous and importing your learners is a snap. I love that Absorb has built-in quizzes that I can create in seconds. I also love that I was able to work with Absorb's designers to customize the branding for our company. Creating certification programs and badges was easy. You can upload or link to practically any type of media. Customized reports can quickly be generated. Grouping learners into categories to deploy specific training is also painless. You can create contest, polls and gamify the learning experience. Ultimately, Absorb is fast, easy, gorgeous and even if you're a staff of one or two (like me) you can easily manage hundreds of learners and dozens of online courses. I love Absorb!

Pros

Fantastic customer support Easy to use design Quick import of new learners Easily upload any type of multimedia Customizable interface for branding Out of the box solution at a reasonable price point No extra IT or web developer support required

Cons

It would be great to: - Quickly switch between Admin and Learner to see a course - Create a "test" user who can take courses over and over again just to test functionality without having to enroll, un-enroll and then re-enroll - Show and disable the contest feature (without having customer support perform this function)

Dan

Fortune Bay Resort Casino

Verified reviewer

Company size: 501-1,000 employees

Industry: Gambling & Casinos

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed February 2021

A solid LMS that just keeps getting better.

Overall, our company was looking for a platform to offer both mandatory and optional training for our employees during the COVID lock downs. When implementing Absorb, we found it also was platform for not only training, but also an informational channel, complete with acknowledgements of receiving the information. It will also be the backbone for all of our ILCs moving forward, and hopefully with more solid integration with our Teams platform.

Pros

Ease of use as both a learner and administrator. ADP integration and automation. Learner and Admin portals load quickly and are responsive. Excellent support and implementation experiences with quick turn around, and constant updates and improvements in the pipe line.

Cons

Limited assessment options when it comes to answer types. Reporting structure takes a bit to get used to. Setup takes quite a bit of time investment, but pays off with future proofing the system.

Reasons for choosing Absorb LMS

Value and robust functionality. Highly customizable. ADP simultaneous integration.

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

3

Customer support

1

Functionality

5

Reviewed April 2021

Would be a perfect solution if the support wasn't terrible

Pros

- Absorb has many features - Many integrations, including Absorb Create - Relatively easy to use

Cons

- For a learning solution, the knowledge base is very basic - Support team are friendly over the phone, but don't always answer calls, voicemails or reply to tickets - Absorb Create support is horrendous. Long wait times and support team aren't helpful - Onboarding experience was not worth the implementation fee. Training sessions were not provided considering what was told in the initial session. A real lack of communication, education and support from the start.

Anonymous

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

3

Customer support

1

Functionality

5

Reviewed November 2020

Great Software, Suffers terribly from its customer service.

I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere. The software is good, though it doesnt manage blended learning easily which is frustrating. Customer Support is absolutely non existent.

Pros

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

Cons

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Reasons for choosing Absorb LMS

A mistaken belief that Absorb would offer everything I needed, whilst I fell for the streamlined sales patter. I asked several questions during the sales chat that were all answered positively. 'Oh yes we can do that that', 'I shouldnt think that will be a problem' etc.. then when the software is installed already, I discover these things arent possible.

Anonymous

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

5

Value for money

4

Customer support

4

Functionality

4

Reviewed February 2021

Absorb, the flexible, powerful yet easy to use LMS!

We use the LMS for the management of both internal and external training. It has been uneventful in the setup and management for both organizations. We have observed a few lacking capabilities in out of the box reporting to be able to report on these programs in a holistic way. However, with their APIs and direct database connections we have succeeded. While system availability and performance has been stellar, we have experienced some delays in customer support addressing our needs. They do respond, at the moment it is just taking a little longer than expected. While migrating to their system can be quite busy and a little laboring, the process was easy to follow and not too problematic for us. Our users have commented upon their migration as quite refreshing with the newer interface, layout and feel. Our overall experience has been good and we are looking forward to the new capabilities and features Absorb is continually to invest in. Happy & Productive Learning!

Pros

Ease of use, no matter a user or administrator. Quick and responsive page loading, and simply ability to export data reports. Advance API and direct database access capability for growth and in-depth training program management and reporting. Customizable interface and deployment options with integration to other content provider libraries. Simple enrollment & curriculum rule writing and deployment.

Cons

Some difficulties in the management and deployment of blended learning within these challenging COVID times. Would like to see more out of the box higher level training program reports for a department, group, or training center. Could use some more options for defining departments, roles and user privilege's within the system.

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