Absorb LMS

RATING:

4.47

(220)

About Absorb LMS

Absorb is a cloud-based learning management system (LMS) engineered to drive business productivity and deliver a top-tier learner and admin experience. Absorb LMS is a powerful and flexible software that allows its customers to fit the LMS to their learning program. Get more ROI from your learning program with simplified and AI-driven admin tools and a more intuitive user experience for learners to access, discover, and retain learning content. The Absorb Difference Intelligent Assist: An AI feature that helps manage day-to-day admin tasks more efficiently using natural language, ask a simple or even complex request, and be taken directly to the pre-configured report page or action screen with one click. Absorb Pinpoint: Uses AI and natural language processing to aut...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Custom Branded Learner Dashboard
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Absorb LMS Reviews

Overall Rating

4.47

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Absorb LMS

1 - 5 of 219 Reviews

Craig

1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Absorb is a Great Choice for a LMS

User Profile

Anthony

Verified reviewer

Consumer Goods, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Robust and easy-to-use learning platform

PROS

It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out.

CONS

So far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform.

Celia

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Finally, an LMS that is Simple and Customizable

We use Absorb for an external audience - volunteers - and they have no complaints. They find it simple to use and don't require an official onboarding process.

PROS

I love that this product is customizable according to your organization's needs. The business model is to teach you how to fish so that you own the system and can make branding updates, page templates, email templates, etc. You can customize the Learner Home to your preferences. You're not stuck with an LMS in a box where you have to rely on customer support for everything. In addition, the system is simple to learn administratively. I'm most impressed with its reporting function which has been very complicated in my experience with many other learning systems. Also, the Global Resources field is awesome so you don't have to pretend documents always belong with a course.

CONS

The ILC course feature could use more flexibility. Would be great to have users be able to register for more than one ILC session within a course. I end up duplicating a lot of courses just to add the ability to register for more sessions.

Reason for choosing Absorb LMS

The customizable nature of the tool and its simplicity. Our users love it because it is straightforward and intuitive.

Reasons for switching to Absorb LMS

Cornerstone was too complicated for our needs and does not serve external audiences well. It was really designed for large, global internal audiences.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed November 2020

Great Software, Suffers terribly from its customer service.

I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere. The software is good, though it doesnt manage blended learning easily which is frustrating. Customer Support is absolutely non existent.

PROS

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

CONS

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Reason for choosing Absorb LMS

A mistaken belief that Absorb would offer everything I needed, whilst I fell for the streamlined sales patter. I asked several questions during the sales chat that were all answered positively. 'Oh yes we can do that that', 'I shouldnt think that will be a problem' etc.. then when the software is installed already, I discover these things arent possible.

Devin

Professional Training & Coaching, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Absorb LMS

We had such a fantastic start up team on our project with Absorb. We had a lot of ideas/goals for our LMS and our team seemed to help us meet most of our goals/expectations! Absorb is user friendly and allows for some real great content building in dashboards and online courses! Our learners love the look/design.

PROS

Coming from another software, we loved the customizable features of the software!

CONS

Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!

Reason for choosing Absorb LMS

The product design, the team, the support, and our data transfer.

Reasons for switching to Absorb LMS

Our contract was ending with them and we used them for HR purposes as well.