Absorb LMS
About Absorb LMS
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Most Helpful Reviews for Absorb LMS
1 - 5 of 219 Reviews
Craig
1,001 - 5,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed January 2022
Absorb is a Great Choice for a LMS
Anthony
Verified reviewer
Consumer Goods, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Robust and easy-to-use learning platform
It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out.
CONSSo far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform.
Celia
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Finally, an LMS that is Simple and Customizable
We use Absorb for an external audience - volunteers - and they have no complaints. They find it simple to use and don't require an official onboarding process.
PROSI love that this product is customizable according to your organization's needs. The business model is to teach you how to fish so that you own the system and can make branding updates, page templates, email templates, etc. You can customize the Learner Home to your preferences. You're not stuck with an LMS in a box where you have to rely on customer support for everything. In addition, the system is simple to learn administratively. I'm most impressed with its reporting function which has been very complicated in my experience with many other learning systems. Also, the Global Resources field is awesome so you don't have to pretend documents always belong with a course.
CONSThe ILC course feature could use more flexibility. Would be great to have users be able to register for more than one ILC session within a course. I end up duplicating a lot of courses just to add the ability to register for more sessions.
Reason for choosing Absorb LMS
The customizable nature of the tool and its simplicity. Our users love it because it is straightforward and intuitive.
Reasons for switching to Absorb LMS
Cornerstone was too complicated for our needs and does not serve external audiences well. It was really designed for large, global internal audiences.
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed November 2020
Great Software, Suffers terribly from its customer service.
I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere. The software is good, though it doesnt manage blended learning easily which is frustrating. Customer Support is absolutely non existent.
PROSGood User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.
CONSDifficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.
Reason for choosing Absorb LMS
A mistaken belief that Absorb would offer everything I needed, whilst I fell for the streamlined sales patter. I asked several questions during the sales chat that were all answered positively. 'Oh yes we can do that that', 'I shouldnt think that will be a problem' etc.. then when the software is installed already, I discover these things arent possible.
Devin
Professional Training & Coaching, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Absorb LMS
We had such a fantastic start up team on our project with Absorb. We had a lot of ideas/goals for our LMS and our team seemed to help us meet most of our goals/expectations! Absorb is user friendly and allows for some real great content building in dashboards and online courses! Our learners love the look/design.
PROSComing from another software, we loved the customizable features of the software!
CONSOnly honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!
Reason for choosing Absorb LMS
The product design, the team, the support, and our data transfer.
Reasons for switching to Absorb LMS
Our contract was ending with them and we used them for HR purposes as well.