All Trakstar Learn Reviews
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Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Easy to use LMS
This LMS was a breath of fresh air after using a big name player for the last few years. The software is simple and easy to administer. We have all the functionality we need and can accomplish all the same tasks we did previously but in less amount of time.
CONSIt would be nice if the had a better way to connect with our HRIS and some additional automation. This can all be accomplished through their API but that requires a tech resource we don't have.
Tonya
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
Easy - Create Powerpoint, Upload it, Create Quiz, Send it out
The National Association of REALTORS made a requirement that if we require MLS (Multiple Listing Service) training, we must offer it online as well. Now we are compliant with that requirement. So there is that aspect of it. Furthermore, we had some out of area members that were not allowing people in their office to join here because we had required training that was only available in person. Because we now have some of that training online and may have other required classes available online in the future, we now have more members. Now that we have online training and I can quiz them on it, I know they know it, instead of just sitting in a classroom where all they have to do is sit there and be awake.
PROSEase of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.
CONSNot being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers. Also, and maybe this is something I should do, but I have agents contacting me all the time needing me to reset their module. When I explain how they can go to the home page and continue/resume or reset, they seem confused and either don't understand what I'm talking about, or don't see it. A brief "How to use Mindflash" tutorial autoplayed when they first login, with a link to play it again would be helpful, especially for those who are technologically challenged. Also if the house at the top left were bigger that would help too.
Reason for choosing Trakstar Learn
Again, ease of use. The guy who demoed it for us created a class while we watched, and I said to my boss - I can do THAT. Since it was a requirement we have something for online training, it was a no brainer. We were already set up with it by the time the next company contacted us. Quick and easy.
Erica
Used free trial
OVERALL RATING:
3
EASE OF USE
1
CUSTOMER SUPPORT
1
Reviewed June 2014
Mindflash Confusion
there are a lot of great functions, but it's a basic website, there are areas that could be tweaked, sometimes its confusing coming in as a newbie, but once you get the hang of it, the website admins think it's cute to move things around on you and change things. i get that you want to update your site, but give us a heads up, send out an email. sometimes adding/dropping people can be a hassle, why can't i archive people from the main trainee page?? when i am trying to add a new candidate, and it alerts me that there is a duplicate email, why can't i clear the cells, if i add them to a group, there is a clear all function, but that doesn't work for the first, last and email options, why have a Clear all Button if it doesn't work?? why is there a manage users page and a trainees page?? that is so confusing and redundant. if i'm trying to archive someone i can't see when the modules were sent and i have to toggle back and forth to clear up the list when if they were all on one page, i could just do everything from one darn page! the site does what we need for a basic training module, but overall, there are some big problems.
Vendor Response
Erica, thanks for taking the time to write a review. Mindflash constantly responds to customer feedback and yes we do make changes to the product. To minimize the disruption it may cause, we send email and in-product notifications about webinars and demos before any major changes. It looks like we aren't meeting your workflow needs. We will follow up to learn more and see how we can improve the flow for you so that we can make your life easier. The Mindflash team
Replied June 2014
Ron
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2018
Mindflash is a Solid but Basic LMS Performer
Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a personalized dashboard. The content and user management interfaces are easy to use. The quiz options beat most of the platforms we’ve looked at. The platform provides basic LMS features at a very reasonable price. We’ve not had any showstoppers and our content library continues to grow. I’d recommend Mindflash as a solid but basic LMS for learners and administrators.
PROSBefore I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters. Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee dashboard. Just add a little custom text, upload a graphic, and your good to go. The testing features are very good; true/false, multiple choice, multiple correct, label picture areas, label matching, and ordering of steps. The testing features will be even better in the new release. You can easily upload most content types and rearrange the sequence as needed. You can record audio right in the platform. There is reasonable Salesforce integration capability so, invitations and basic reporting can be done right in Salesforce. Administrators can easily flip back and forth between the admin and trainee views. The platform supports courses, series, and catalogs. There is a good set of options when building filters for viewing users or content. You can easily copy and modify course profiles and content. The in-platform reporting in our version of the LMS is abysmal. However, from what I’ve seen in the new version, reporting has some very big improvements.
CONSMindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We can’t remove the large Mindflash logo from the emails. We can’t customize the certificates for completion of courses and the quality of the existing certificate options is poor. If you need to automate the reminder emails, there is only three interval options, three days, seven days, and fourteen days (you pick one). While it’s easy to launch a trainee dashboard, the layout is not what I’d call a rich UI experience. It’s basic. The mobile options are limited. This is an app for tablets but nothing for phones. You can’t provide a fully public link to a course. The trainee must set up an account to view the content. If you use the public course feature, the system will not synchronize with the Salesforce objects for that trainee. To force the synchronization, you must send an invite to the trainee from Salesforce after they have already started or taken the course, which can cause confusion.
Julie
Printing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Overall happy
I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.
CONSSince we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.
Zarella
Warehousing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2020
Great to get you started.
We use to have Safety training DVDs floating around our multiple warehouses increasing the likelihood that they will get lost or broken, but MindFlash help us solve that issue with this web-based training platform. No need for outdated DVDs floating around anymore!
PROSIf you are looking to rid yourself of paper rosters and manual entry of training records via a useful video training tool, MindFlash will work for you.
CONSOnce you begin growing, this may not be a great software to use since training hundreds of employees every month on one computer may result more time consuming.
Derek
Research, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Extremely Helpful
I love that the software can house tons of records for my company to login and use for quality compliance.
CONSNot many cons with the software. The feature I dislike is some of the automatic arrangement features when arranging content, but there ways around.
Karen
Automotive, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2017
Mindflash Feedback 2017
I think it is a great software, however, for training I am still looking for some added features: i.e. archived scoring, capturing training that has been completed pre-mindflash into the system etc..
PROSCompetency questions and the answer review. Trainees can view the correct answers. The use of different applications such as PP, Excel, Word, video
CONSI would like archived scoring to show if trainees improved. Add quizzes for live training and a complete functions.
Stephanie
Individual & Family Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2017
Easy to use training platform
We've had much success with enrolling and tracking our trainees that span multiple states and training needs.
PROSEase in creating courses and tracking trainee progress
CONSWould like some additional features like reminders, easier options to upload handouts into courses and some others.
Anonymous
501-1,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
Reviewed March 2016
Mindflash Review
We began using Mindflash for both internal and external training in July '15. The customer support is exceptional, the team is flexible and open to suggestions for improvement. Super simple to upload, edit and distribute educational modules and the back end tracking is quite comprehensive.
PROSLove the ease of use and module editing capabilities as well as the range of formats that can be utilized in the trainings we upload.
CONSLook forward to having the ability for our sales team as non-administrators to be able to invite their customers and view metrics,
Nathan
Consumer Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2016
A Good Training Platform
It's all about the videos. Mindflash is a really good way to train your company if you can't have regular in person meetings. It saves a lot of time onboarding employees since you can just have them watch videos you previously recorded.
PROSThe ability to record and store training sessions, and to organize them in a course. It makes it really useful and very good for training purposes.
CONSYou can't delete users, you just have to archive them. The UI is a little messy. You can only have 1 admin.
Greg
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Review of Mindflash
Training can be conducted at any time that suits, in addition it is possible to quickly upload a training course as it is required by customers.
PROSMindflash is a great platform to conduct online training. It enables the participants to undertake the online training when it suits them and provides an opportunity for the assessment as part of the process.
CONSNothing really, it works well and good value for money.
David
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed July 2015
Excellent to work with - easy , flexible and acheiving professional learning outcomes
Many choices to achieve learning outcomes from people with various learning and computer skills. Easy to set out a course that meets the learning outcomes. Easy to make changes - view etc. before activating course - also making changes after the course has been activated. A variety of media to choose from - Audio, You tube, still photos and video (can be taken from camera, tablet or phone) A course can be developed off-line before uploading into an online course. Excellent reporting options - either course or trainee Tracking trainee participation is easy and time efficient. Distributing the selected course is quick and easy. The overall management of each course is easy The communication between trainer and trainee is quick and effective. Customising each course is quick and easy - easy to follow videos to assist the trainer when starting up Genuine support from the staff at Mindflash. Response time is very good (depending on time difference from where the trainer is located) I rate this on-line training as excellent - our staff are also very confident using it. I have used others and Mindflash is a long way out in front.
David
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed July 2011
Almost There..
- Some of my update requests are ignored if other users do not share my same idea/opinion. - Quizzing functions need an overhaul, still seems very basic and limited, AND I am not sure if I am using it correctly / efficiently. Some areas of MF have been extremely well explained, while other areas remain as self-taught disciplines, which I think limits users and limits the effectiveness of the final, end-user product.
PROSCan do just about anything we need when it comes to training. Platform will accommodate both animation & narration, as well as video from multiple sources. Extremely useful.
CONS-Color palette - no reason for the color palette to remain limited to (3) very simple schemes. -Quizzing formats still need a lot of help: --Incorrect answers need pop-ups w/ correct/ed info. --Nd to be able to document time spent in a course by trainees. --Quiz labels DO NOT hold enough characters. --Picture upload is limited in size and space, limiting the versatility of this option.
Tyler
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Excellent Tool!
Mindflash is incredible. Honestly, we've used other platforms in the past that were good. But, Mindflash takes the cake. Everything from the simplistic user interface, the real time reporting capabilities, the ability to customize and automate certificates for users (saves a ton of manual labor), and the training tool / arranger / compiler...whatever you want to call it - it's incredible. This is an all in one training system that certainly meets our needs and I am confident it will meet yours. Test it using the free trial period - it will put a smile on your face!
PROSSimple, great options, great reporting.
CONSBeen using for 3 months and just keeps getting better as I learn more.
Peter
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2014
From Paper to E-Learning with Mindflash
Mindflash has revolutionised the way we deliver theory training within our company. We have made a seamless transition from paper based documents to 100% on-line E-Learning modules. Mindflash is one of the easiest systems to use to arrange short courses, build a series towards a certificate of competency, or just to ensure all staff are aware of changes within our business or a client's business. The quiz feature allows imaginative ways to assess staff and reinforce learning objectives. The tracking feature and advanced reports are a key to our operations, they have alleviated the need for copious spreadsheets and administration intervention. We have ten administrators who are actively using the product across Australia and New Zealand. The ease of use meant we didn't have to spend more than one hour in explaining its functions. Over the year (our first year) we have had staff complete 2,500 courses and the system is a great success.
Jennifer
Primary/Secondary Education, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2017
Great LMS System
Awesome features, progress charts, voice-over options, dynamic quiz options, variety of formatting options for different training styles and modules.
CONSThis system doesn't currently sync with our HRIS system (Paylocity) but the features are worth it for the ease of use and customization.
Anonymous
501-1,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE