---
title: "CYPHER Learning Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of CYPHER Learning. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CYPHER Learning is a good fit for you!"
source_url: "https://www.softwareadvice.com/lms/neo-lms-profile/reviews/"
page_type: "reviews"
language: "en"
---

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CYPHER Learning Reviews

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# CYPHER Learning User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 129

### Secondary ratings

- Ease of use: 4.2/5
- Customer support: 4.3/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 81 reviews (63%)
- 4 stars: 40 reviews (31%)
- 3 stars: 3 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 5 reviews (4%)

### Most mentioned pros

- My favourite feature is the "locker", where I can store homework materials and open them from any other browser, that has my account logged in.
- I love the gamification feature, where completing lessons and quizzes earns me points and lets me see my ranking on the class leaderboard.
- All my class resources, notes, and videos are stored in CYPHER Learning platform NEO, so I don’t have to dig through emails or multiple apps to find what I need.

### Most mentioned cons

- Attendance log is not customizable according to the school's desired format.
- Assignments from the mother/parent class doesn't sync properly (seldom)
- It is doesn't notify the students regarding activities all the time.

## CYPHER Learning customer reviews

Showing reviews 1-25 of 129 (page 1).

### Learner's Best Friend

- Overall rating: 5/5
- Reviewer: Bernard Daniel E.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

I have been very satisfied with what the application provided

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Its overall flexibility has been one of the main features that have helped both administrators, and users to accomplish learning and finishing tasks. You can also fully customize your lessons and subjects to the kind of students that you have. As an administrator, you have control and statistics on your students' performance and learning. As one of the best platforms out there for e-learning, NEO has made it easy and light for people who have signed up.

#### Cons

Some sync issues come up every once in a while when I have to copy information from the masterclass. One has to be meticulous and detailed in their settings to get the kind of experience you want your students/participants to have.

#### Reasons for choosing CYPHER Learning

NEO LMS had the most features that matched the profile of the students and administrators. As it is also easy to learn and understand, sharing information and sharing lessons became easy and accessible.

#### Vendor response

Dear Bernard, thanks a lot for your feedback on NEO! This is valuable information for us to improve our platform. Quick suggestion on syncing which could be helpful: you may check the configuration sync to select items you want to sync in the child courses. We also suggest you enable the listing of child courses to allow you to select classes that you want sync to take place. Kind regards, CYPHER LEARNING team.

Replied October 2022

---

### Drone Operations Review

- Overall rating: 5/5
- Reviewer: Laurie R.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall and once set up, the Matrix solution will definitely take my business from a few students to 1000's of students will no real extra work my end, the platform is extremely stable, to date our students are increasing monthly and so far, no real concerning issues what soever

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

1) Each school has its own fully self managed portal (organisation) 2) Ability to have 2 parents to watch over students progress 3) Ability to have the “careers Adviser” at the school to watch over the students (Manager) 4) Ability of Instructors (school teachers) to have complete control over the courses 5) Competencies mapped back to ASQA (TGA) https://training.gov.au/Training/Details/AVI30419 requirements 6) Internal messaging system with students and teachers in a safe controlled environment 7) Ability of the Instructor to enroll students in the next courses (unit of competency) 8) Benchmark answers when marking assessments

#### Cons

I actually found it quite simple, I do not really have anything negative to say, other than it took me time to learn the way Matrix makes things happen, which are all very intuitive

#### Reasons for choosing CYPHER Learning

Functionality of the Matrix Platform and a fully managed SAAS solution, this was also the only solution that I could find which met all my needs

#### Reasons for switching to CYPHER Learning

Functionality of the Matrix Platform and a fully managed SAAS solution

---

### Matrix LMS Review

- Overall rating: 3/5
- Reviewer: Heather V.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Ability to Customise and Brand the platform.

#### Cons

Reporting, Initial Onboarding and ongoing support, Student enrolment into face-to-face workshops, Compatibility of SCORM files on all devices is poor, App is challenging to use, and does not have a smooth user experience.

#### Vendor response

Thank you so much for sharing your review with us! We're very sorry that your experience with us did not meet your expectations. We'd also like to thank you for giving us the opportunity to make things right by sharing your valuable insights with our team. Kind regards, CYPHER LEARNING team.

Replied October 2022

---

### An excellent portal for LMS and more recently an LXP solution at the same price.

- Overall rating: 5/5
- Reviewer: Cristian N.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is the only platform on which I found all the functionalities I need as a trainer. From the beginning it seems a bit complicated to understand the whole architecture of the portal, later it was easy for me to build interactive, adaptive and personalized courses.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

1. Diversity of training solutions that can be used. 2. The portal has only fallen once in 9 years of daily use. 3. Integration of dozens of ad-ons that really help the training process

#### Cons

1. The fact that it does not integrate a SCORM export solution. 2. Extremely slow, limited customer service. They offer only laconic answers and are not focused on solving the problems faced by the administrator. Sometimes the distance between answers is 5-7 hours, even if they are in the US time zone. This is extremely frustrating. 3. Participants must pay monthly to access the platform, even after completing the course. At the beginning, the participants could check their account and diplomas without paying and only paid if they entered the course. Now they have no access to anything unless they pay.

#### Reasons for choosing CYPHER Learning

1. The complete answer to a complex learning ecosystem. 2. Price vs facilities

#### Reasons for switching to CYPHER Learning

The complete answer to a complex learning ecosystem.

---

### Cypher Make E-Learning Efficient

- Overall rating: 4/5
- Reviewer: Tembi G.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

My overall experience has been good. We've been using Cypher Learning for many years. Our students can easily navigate their courses, track their completed courses and their parents can view their progress at any time.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like the design flexibility to create learning content and course modules. I also like the messaging and chat features.

#### Cons

The mobile app is not the best and can use some upgrades.

#### Reasons for choosing CYPHER Learning

At the time Cypher Learning was a good choice because it allowed us to grow into some of the features that they offered.

---

### Easy-to-use LMS for organizations

- Overall rating: 4/5
- Reviewer: Gsutavo R.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, using CYPHER Learning has been a great experience. It makes online learning feel more personal and organized, I think it's a good fit for organizations that want an all-in-one and secure solution.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I found CYPHER Learning to be very user-friendly. It's easy to get started even if you`are not super tech-savvy, thanks to its helpfull AI tools that guide you through creating courses.

#### Cons

The downside is that some of the more advanced features take a little time to fully learn and customize, but the support team is helpful.

---

### Engaging and Fun Learning Experience with CYPHER Learning

- Overall rating: 5/5
- Reviewer: Ana-Maria B.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

My overall experience with CYPHER Learning has been fantastic! I love the gamification feature, where completing lessons and quizzes earns me points and lets me see my ranking on the class leaderboard. It turns studying into a fun challenge, and I’m always motivated to improve my score. The platform is far from being a boring place to submit homework—it makes learning more engaging and enjoyable!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the gamification feature! Completing lessons and quizzes earns me points, and I can see my ranking on the class leaderboard. It makes studying feel like a challenge, and I always try to improve my score. I like how CYPHER Learning platform NEO isn’t just a boring place to submit homework.

#### Cons

I don t really have any dislikes about CYPHER Learning.

---

### The usefulness of NEO

- Overall rating: 5/5
- Reviewer: Sebastian F.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

My overall experience with CYPHER Learning has been great. It provides a structured and organized way to access schoolwork, making it easier for both students and teachers. The platform is reliable and helps streamline assignments, homework, and learning materials, creating a smooth and efficient learning experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

CYPHER Learning platform NEO helps me stay organized with my schoolwork. I can check deadlines easily, and I don’t have to worry about losing my assignments. It’s a lifesaver when you have multiple classes! Working on group projects is so much easier with NeoLMS! The collaboration tools let me and my classmates share files, chat within the platform, and even co-edit documents. No more messy email chains!

#### Cons

I have nothing to complain about when it comes to CYPHER Learning. Everything works as expected, and I haven't encountered any issues worth mentioning. There's really nothing negative to say, as the platform meets its purpose without any noticeable drawbacks.

---

### CYPHER experience

- Overall rating: 5/5
- Reviewer: Manuel R.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I would describe my overall experience as easy to use, helpful, and overall, just a great app to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What i like about CYPHER the most would have to be how easy it is to use, The AI capabilities, and how great it is for teachers and students.

#### Cons

In my honest opinion i personally think that there are no cons with CYPHER.

---

### my experience

- Overall rating: 5/5
- Reviewer: Sofia G.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

it makes my life easier and my work is better

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Taking tests on NEO LMS, CYPHER Learning platform, is way better than doing them on paper. Everything is clear, and I don’t have to worry about losing my work. My teacher use cool question formats that make it less stressful.

#### Cons

everything was perfect i love cypher learning

---

### A great platform

- Overall rating: 5/5
- Reviewer: Anisia O.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I use CYPHER Learning platform at least once a week for learning purposes. I find it very easy to access any information on this platform and even easier to take test or quizzes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

All my class resources, notes, and videos are stored in CYPHER Learning platform NEO, so I don’t have to dig through emails or multiple apps to find what I need. Everything is neatly organized by subject and easy to search for. I used to get nervous about online tests, but NEO makes it easy. The interface is clean, and I don’t feel rushed. I also like how it saves my progress, so I never lose my answers.

#### Cons

I never experienced any problems with this platform, so I have nothing to complain about.

---

### Learning experience

- Overall rating: 5/5
- Reviewer: Karina D.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

For example, my teacher use quizzes and discussions that make learning way more engaging. It’s a lot better than using a regular textbook! It is also very easy to hand in assignments and then find them.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

CYPHER Learning platform NEO is really easy to navigate, and I love how everything is organized. I can quickly find my assignments, check my grades, and submit work without any issues. The design is simple and makes learning much easier. Definitely a great tool for school!

#### Cons

Everything about CYPHER Learning is amazing. I have nothing to dislike.

---

### Pros and Cons of NEO LMS

- Overall rating: 4/5
- Reviewer: Ana Angelica G.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NEO LMS is indeed very useful for E-learning and virtual classroom management. Conduct of lessons becomes more organized and managed because of the features we can be found in this software. There might be some glitches but I can say that I am satisfied with my overall experience in NEO LMS.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

As an educator, the best feature of NEO LMS that I have really utilized is its assignment management. I can customized the fonts of instruction, add rubrics and schedule the posting of activities. It helps me organize my class and monitor the progress of the performance of my students.

#### Cons

The feature that I seldom use is the calendar feature. The fact that it is quite limited and cannot be customized well, is also one reason why I would rather use other application for calendar.

#### Vendor response

We are grateful that you took the time to provide feedback for NEO! Please allow us to share that the NEO LMS calendar feature shows all events and activities in your classes and in the entire site. All of the events are automatically added to the calendar, which takes less time for teachers. For synchronous sessions, the calendar allows the users to integrate Google Meet, MS Teams, Zoom, and other tools. You can have four kinds of events: Class, Group, School, and Personal events. Additionally, you may choose to view daily, weekly or monthly events or add an agenda view. Kind regards, CYPHER LEARNING team.

Replied October 2022

---

### Flexible learning portal with fast support

- Overall rating: 5/5
- Reviewer: Anita W.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've streamlined our training offer since starting with Matrix LMS, and increased number of people attending our training by at least 200%.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's our one stop shop for managing training, whether it's online or in a classroom. Before using Matrix we spent a lot of time managing classroom training. Users can self enrol, we can manage waitlists and assessments can be uploaded for marking, providing an excellent audit trail. We can also manage multiple brands within the one portal, which is both a cost saving and saves on administration effort.

#### Cons

There was a hefty price rise about 2 years after we started using it. It's still reasonable value for money, but it left us in an awkward position if we didn't get approval for the extra funds, as we would have had to move learning portals again, which is a big effort. However, they did ease us into the change and we appreciate that enormously.

#### Reasons for choosing CYPHER Learning

Combination of pricing vs features We also have a requirement to make modules re-usable across courses, and very few providers did this.

#### Reasons for switching to CYPHER Learning

Ecampus did not meet our needs any more.

---

### Neo LMS as our new face of our future

- Overall rating: 4/5
- Reviewer: Catherine R.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Neo LMS helps us to cope with our new setup now and it also helps us to adjust from our traditional teaching to our modern teaching in an easy way.

#### Cons

I like everything about NEO except the fact that in the assignment section the system is too sensitive.

#### Vendor response

Thank you so very much for your review and feedback! At CYPHER LEARNING, we strive to work closely with our customers to resolve their concerns and will continue to be responsive to your needs. Do not hesitate to contact your ACE Representative directly, as they are always happy to assist in any way they can. Kind regards, CYPHER LEARNING team

Replied September 2022

---

### Neo 101

- Overall rating: 5/5
- Reviewer: Jean M.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Neo helped me to set up a user friendly virtual classroom. Assignments were easily created and synced to child classes. It allowed me to check on the progress of students from time to time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease in organizing assessments. Neo provided a virtual platform to organize assessments for student learning thru their assignments feature.

#### Cons

The attendance. It would've been better if we can divide the dates into quarter/grading period.

#### Vendor response

Hi Jean, we appreciate you taking the time to provide feedback on NEO! We find your suggestion very insightful and will also check if these changes can be implemented in future releases. We would also be happy if you could share this with us via our Suggestion area of the Help Desk. Besides, please feel free to contact your dedicated ACE representative about this. Kind regards, CYPHER LEARNING team.

Replied October 2022

---

### NEO LMS Review from the Perspective of a Network of Schools

- Overall rating: 4/5
- Reviewer: Maria Isabel H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The most important features for us are competency tracking and score rules. NEO LMS is easy to navigate because of its social media-like interface.

#### Cons

Although competency tracking is available, there is currently no way to export reports on competencies. As a network of schools, it is vital to have such. A built in item analysis for quizzes would also be beneficial to us. Having this allows us to immediately determine which items can be replaced, eliminating the need to use another tool.

#### Vendor response

Thank you so much for your thorough and thoughtful review. This is extremely useful. We are happy to let you know that we have added this to our road map, more APIs related to Mastery and competencies will be added. It is now in the testing stage. We should be able to provide updates on this progress the soonest as possible through our ACE Team. Meanwhile, you may check updates as well via our Help Desk, road map section. Kind regards, CYPHER LEARNING team.

Replied October 2022

---

### NEO LMS Review

- Overall rating: 5/5
- Reviewer: Ciara V.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It was great and light because NEO is easy to navigate and very convenient specially in giving assignments and scoring them.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to navigate. The features can be learned in minutes without difficulty.

#### Cons

Assignments from the mother/parent class doesn't sync properly (seldom)

#### Vendor response

Thank you for taking the time to leave us a review for NEO. Your responses will assist us in better serving you and other users in the future. Kind regards, CYPHER LEARNING team.

Replied October 2022

---

### Neo Lms

- Overall rating: 5/5
- Reviewer: Robelei S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The gamification, activities, and assessments help move away from the traditional pencil and paper activities.

#### Cons

Errors like http errors appear from time to time. Night mode is still buggy.

#### Vendor response

Thank you so much for taking the time to share your thoughts on NEO! We will make sure to keep you posted on further improvements and product updates in the future. If you'd like to discuss how we could have improved your experience, please contact your dedicated ACE representative. Kind regards, CYPHER LEARNING team.

Replied October 2022

---

### Overall great product, not so admin friendly

- Overall rating: 4/5
- Reviewer: Donna B.
- Industry: Banking
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2018
- Review source details: This review was submitted organically. No incentive was offered

As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.

#### Cons

There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.

#### Vendor response

Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.

Replied September 2018

---

### User's Point of Review

- Overall rating: 5/5
- Reviewer: Karyl Jane D.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

It's always exciting to create my lessons, activities, and assessment for my student. The awesome features of LMS make it easier for students to learn. It also boost my confidence in presenting my lessons.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like most the way we can organizer our own lessons and make it interactive. It also allows other websites to be embedded within the LMS.

#### Cons

The synchronization of lessons are sometimes not functioning.

---

### Exceptional platform. The Team @ Matrix go Above & Beyond

- Overall rating: 5/5
- Reviewer: Kai A.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Satisfied.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Visual Portal Editor & Access/Discount Codes.

#### Cons

Users once deactivated can't re-do the same course to refresh their knowledge without creating a new account/email.

---

### Review of NEO LMS (LanSchool)

- Overall rating: 4/5
- Reviewer: Anna W.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it has been helpful.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

I like that they make improvements, add new features.

#### Cons

Overall, no issues that I don't like. There are a few features that I would change (instead of having to remember to "give" an assignment, have a box that automatically comes up and asks you if you want to go ahead and give it, that way you don't forget) but overall no complaints.

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### This has worked GREAT for our Church's Religious Education program!

- Overall rating: 5/5
- Reviewer: Annie K.
- Industry: Religious Institutions
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It allows us to connect with students who otherwise would not participate in Religious Education.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This allows us to offer an alternative to our gathered program. It gives the students an experience that might even be better than the kids have in class, while still connecting with people from the parish who are responding to and commenting on their work. Making the classes really fun, involving and creative was much easier than I had expected!

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### Best LMS!

- Overall rating: 5/5
- Reviewer: José F.
- Industry: Higher Education
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2016
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We use NEO LMS for short online continuing education courses. Almost never students make question about the navigation and funcionality. The organization is as pedagogical as it can be. Rubrics are an espectacular tool to give feedback to the student participation in forums, discutions, debates and other tasks. We make all the presential and hybrid classes complete paperless, and the full online students enjoy the liberty of learning on the go.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

User friendly.

#### Cons

We like to have dual dates for the task that have multiple parts.

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CYPHER Learning Reviews, Pros and Cons - 2026 Software Advice