All Learning Lab Reviews

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Verified reviewer

Sports, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

New entrant in the LMS world focussing on UX and customization rather than backend

Overall very good experience

PROS

Attractive pricing model for a solution which can be tailored. Excellent user and admin experience. Very willing and flexible team to work with. Ambitious roadmap. Nicer design compared with a lot of solutions on the market. good positioning sitting between off the shelf (take it or leave it) solutions and extremely expensive fully customizable platforms.

CONS

Still catching up on some functionalities compared with more established actors on the market

Reason for choosing Learning Lab

better fit with specific company constraints

Tom

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Partners, Not Suppliers

PROS

As much as we like the platform itself for all of its innovative features, the aspect that has most impressed us is the customer service that The Learning Lab has given thus far. Granted, we are only just embarking on our project and as such can't comment on more than a few months' of engagement. Nonetheless, it is clear The Learning Lab are already more than simply LMS suppliers. Rather, they are our partners and will be plugged into our operation long term. In terms of the product itself, we really like the slideshow format of each lesson, with the ability to create really engaging multimedia for our learners.

CONS

Ideally we would be able to upload our videos directly to the platform (this is possible though I understand better to use Vimeo when using large video files) and automatically generate subtitles in multiple languages. There are easy workarounds for these issues, though.

Reason for choosing Learning Lab

For the same reasons.

Reasons for switching to Learning Lab

We felt The Learning Lab's boutique solution and footprint in the sports industry suited our project a lot better. We also liked the ability to create extra 'layers' in our course e.g. have Course > Module > Section > Lesson, which previous LMSs didn't provide.

HELENE

Media Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

An LMS that is very friendly to users, trainers and admin staff alike

We want to enhance our trainees' learning experience by offering the possibility of blended learning on some of our courses. The LMS Lab is offering us a simple, user-friendly way to experiment with blended courses. We are now testing content, formats, quizzes and certification. And so far everyone is happy be they trainees, trainers or course producer (me !)

PROS

Easily usable both from an end-user (trainee) and admin/trainer perspective; beautiful and streamlined design, easily "brandable"; the fact that we feel we have some leverage on the additional functionalities and features that can be developed is a plus. The excellent and personable relations we have with Penceo marketing, creative and support team.

CONS

We are still in the process of discovering how to best use the platform. There are a few functionalities that are missing - such as a course assessment form or the possibility to create a discussion forum for the trainees.

Reason for choosing Learning Lab

We had looked at various LMS products over the past few years and eventually given up, at least temporarily, on pursuing the LMS avenue because of costs, unfriendly user/admin interfaces, or difficult integration with our own products. But [SENSITIVE CONTENT HIDDEN], and team, came back to us and offered us the possibility to test the platform at not cost for one of our courses. They won us over !

Rhianon

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Thoughtfully structured, easy to use LMS with clean design

TheLearningLab has been incredibly helpful for our non-profit organization as we move into providing more online trainings around the world. This LMS is allowing us to scale both our internal staff training and the external training we provide to youth sport program managers worldwide in a way that is low-cost and actually fun! TheLearning Lab team have been super great to work with, always responding to any questions we have and even providing training and support via video calls when needed. We highly recommend them!

PROS

We thought very hard before selecting our LMS, and what we liked about TheLearning Lab was that the platform provided everything that we needed to launch our very first e-learning platform, with very little customization needed or technical know-how in terms of content creation. The team at TheLearning Lab are really e-learning professionals and met with us to help us learn about the potential for the platform and how it could fit with our needs. They also gave us some good tips about content creation since they provide this service to some clients (though we are creating our own course content in-house). We like that the backend structure where the courses are created actually mirrors how the courses appear to users. This sounds simple but some of the other course authoring softwares that we tried were really not intuitive to use at all! The simplicity of this LMS means that we will soon train several people on our team to help with creating and editing courses, meaning we can create content much faster. Other things we really like are: - Unlimited users at no extra cost (no hidden or unknown costs as we scale) - Ability to assign users to different audiences, gives it versatility that allows us to easily provide different content for staff training versus external online courses - Ability to set up single sign-on from our website - Gamification such as badges - Several other languages possible via integrated DeepL API key

CONS

Their LMS is missing a couple of the interactive features that a previous LMS had, for example the ability to give feedback for incorrect quiz answers (currently feedback is only possible for correct answers) and small things like flip cards with images (not just text). However TheLearningLab LMS is constantly being upgraded with new features and the Penceo team have been responsive to requests for additional features, which makes a big difference compared to dealing with a faceless software company.

Reason for choosing Learning Lab

TheLearningLab provided all the key features we needed for creating attractive e-learning content, while not being overly complicated or very expensive. Some of the LMS options out there are extremely expensive, and the costs increase as you add more users which seemed like a big risk as e-learning is a new area for us. We also liked how it was easy to use in the backend, so we could imagine that our staff with little prior LMS experience could learn how to create or edit the course content.

Reasons for switching to Learning Lab

Our original solution was an authoring tool called Evolve that we planned to connect to our existing Drupal website via the Moodle LMS. However we found Evolve to be too complicated to create courses in the backend, and with Moodle the courses were only available as pop-ups rather than being embedded in our website. There were issues with the Moodle customization overall as we found the default style to be clunky and much too complicated for our needs. We chose TheLearningLab because it is both an authoring tool and an LMS, and because we felt that their team are really forward-thinking and passionate about providing a great LMS solution.

Davor

Health, Wellness and Fitness, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

A wonderful experience

We are about to deploy an educational platform for our best customers in order to easily extend their certification. This requested a strong integration with our existing ecosystem.

PROS

This is the most powerful and at the same time simple to use LMS we found. Is an hybrid between an open source and a SaaS solution. Compatible with the all the most use standards and with an out-of-the-box internal authoring tool. Course and student management is easy and the platform can be customized following your CI guidelines.

CONS

Nothing at the moment. The initial setup, the customizations and integrations are working as expected.

Reason for choosing Learning Lab

Perfect project management to support the setup and configuration of the platform.Amazing IT department able to implement complex integrations and on-demand features.Wonderful creation team able to support courses creation after a real immersion into your realm.

Frank

Graphic Design, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

We love TheLearning Lab, only real creative solution we found

Very helpful team, great software. We love working with it as it is so easy to set up!

PROS

We were looking for a LMS and Authoring tool in one which was designed to set up courses with interactive video, mobile, infographics, gamification and which was particularly easy to style in our clients corporate identity.

CONS

The tool is quite new which means some of the features need to become a bit mature. But the great thing is that the dev team quickly adds new features and works close with us to achieve the best result. So in fact this turned out to be a strength

Reason for choosing Learning Lab

More advanced and easy to work with. PLUS the great service and help

Reasons for switching to Learning Lab

we needed a better branded portal and we wanted an advanced authoring tool within the app next to the SCORM solution

Victoria

Gambling & Casinos, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Perfect tailored solution

We truly work together as a team. They work tirelessly to understand our needs and those of our customers. Our industry is a very unique one with a rigid set of rules for training. Learning Lab have gone over and above in order to get to grips with our industry and interpret our often vague guidelines into something amazing. It's been a lot of fun as well which is actually more important than it sounds. We laugh a lot and enjoy working together.

PROS

I think the bespoke nature of Learning Lab is what I love most. So many online learnings are the same thing just packaged differently but Learning Lab allows us to create something truly unique. I love how innovative the team there are and how they too are keen to explore ways to push the boundaries and create new things. I also think their dedication to developing our partnership and understanding our needs is important. They truly work with us, not for us and together we are creating some great things.

CONS

Some of the gamification tools are slightly clunky but I suspect that is because they are new. I know Learning lab constantly improve and update so this will change soon i'm sure.

Reason for choosing Learning Lab

We liked the team and their approach.

Reasons for switching to Learning Lab

The previous supplier was very rigid in terms of their offering. It was hard for us to customise and develop the product into something we could use. The Learning Lab was much more flexible and fits our needs far better.

Denis

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

I like this platform

PROS

This platform has a friendly and easy-to-use design. It has a log of helpful features like seeing and exporting the statistic, a lot of slides and questions types.

CONS

I didn't see any problem on the platform.

Marcin

Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

I prefer use the Learning Lab to the e-learning system

PROS

The Learning Lab is very dynamic platform, every week I see new features, new elements, new something to do ease e-learning platform.

CONS

The dynamic change of UX/UI functionality makes it hard to consider something not convenient, not practical, even if it is quickly changed and improved.

Emmett

Financial Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Fantastic Product owned and run by create people

Fantastic product, great team. Really exciting new features coming out.

PROS

The team were great at spending time to get to know our needs and helping us find solutions to our L& D problems with their system.

CONS

Nothing - they are so willing to constantly evolve and change with the customer. they always helped us with our needs.

Reason for choosing Learning Lab

Their inbuilt and highly customisable content creation tool.

Guillaume

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Caoch your team so that everyone performs at their best.

The team always listens to your needs and quickly finds answers or shortcuts to help me achieve my goal.

PROS

The platform is very ergonomic and allows you to build all types of training programs.The point that impressed me the most and that I find very interesting is the coaching approach. It's not a classic LMS.With this platform you will be able to build real training and coaching models over the long term.

CONS

In the beginning, it was difficult to create content from scratch that didn't already exist.It wasn't easy to understand the organization of classes, courses and lessons.But with a quick training session with someone on the team, I took charge of creating my various lessons very easily.

Reason for choosing Learning Lab

Responsiveness of the team, sensitivity to design, technological innovation in learning techniques.know-how in content creation in addition to software.

Barbara

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Great experience with TheLearning Lab!

TheLearning Lab is a great partner to develop a long lasting strategy of the learning activities. The support is always timely and effective. Frequently new features are developed based on the needs of the clients.

PROS

The authoring tool is very easy to use and allows the translation of the content via Google Chrome reducing costs and offerirng a better service (more than 100 languages available)

CONS

sometimes the templates are not fully customable but, with a discussion with the agency, I can express my requests and see if possible to implement.

Reason for choosing Learning Lab

For the authoring tool and for their experience with sport federations which allows to share within the group with clients with similar needs.

Julia

Graphic Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

My experience with theLearning LAB

Learning Lab is customer-oriented and user-friendly. I have only good experience with this platform; it can be adapted to customer needs as well as look & feel. Perfect for different industries!

PROS

This product is easy to use and very user-friendly. I especially like the possibility to brand the e-learning platform with your own branding & design it as you wish. The company is very open to some updates or new features; thus, it's customer-centric which is a high advantage. Its big asset is slide builder, the authoring tool. Besides, I appreciate manual assessment possibility as it opens new door to exciting experiences in terms of e-learning.

CONS

Tests & statistics are already on a good level but might be improved. Having said that, the platform is constantly developed so improving these two aspects is in progress.

Pascal

Graphic Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best Creative tool

Easy to use, great support from the team, regular innovative features realise. The feeling of working with a create system like web flow so I can create, build and manage my courses and communities without limitation. Very much the most modern and advance system of the market

PROS

The Authoring tool and the branding capacity as well as the collaborative options. Very innovative solution.

CONS

Nothing to comment at this level the tool is really complete.

Reason for choosing Learning Lab

Modern and creative solution, well design, beautiful and customisable at will!

Kirsten

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Don't even look elsewhere

From purchase to ease of use, to support - excellent all the way through. Hands-on team that cares about clients and jumps in to help when required.

PROS

After a review of dozens and dozens of LMSs this one is the best all-rounder.Customizable interface with ease of use and quick to learn.Most easy to use systems are template driven and hold you back on being able to create a high quality visual experience. Not this one... really impressive

CONS

Many new features are in dev so the learning Lab team is keeping up well with user requests. Nothing glaring missing at all.

Reason for choosing Learning Lab

High-quality graphics, excellent functionality, full-service interface options, great team in Zurich.

Reasons for switching to Learning Lab

Boring interface, limited graphic and customization.

Jasmeet

Think Tanks, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

An eLearning Platform that enables truly diverse and customisable content

In addition to a great piece of software, the development team behind the scenes were very friendly and quick to resolve any small issues or questions we had. We reviewed many other LMS platforms before choosing this one, and it was a combination of the UX (from the perspective of both user and administrator) and quality of service that led us to sign up.

PROS

This LMS offers a little bit of everything, which really helps when presenting a course (which we did) that isn't entirely focused on videos. The way the platform is designed means that you can watch videos, view photos, read pdfs and participate in quizzes. The UX is visually appealing, customisable and intuitive. All of our participants liked interacting with the course we set up for them.

CONS

The quiz function could have benefited from a greater diversity of quiz varieties. As the platform develops further, I would be excited to see slightly more interactive/dynamic features.

Amar

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Learning Lab Experience

Amazing experience and ease of use

PROS

Easy to use and amazing design as well as UX part.

CONS

Cannot name anything that I did not like

Gabor

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Using the LearningLAB LMS to help our NGO

PROS

I like that it is a really innovative and modern tool, the look and feel of the user platform as well as the administration interface are stunning and really great to work with. The tool is very responsive and very reliable as well. I need to emphasize again the authoring tool, that is the best on the market really.

CONS

I like everything about the tool, features that need improvement are getting updates very frequently.

Mo

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Finally my team and myself are happy to learn , .... fast, effectively and with fun

My overall experience is very positive. The team listens carefully, understood my needs and even uncovered some I didn't know I had ! Very good value for the money

PROS

Very intuitive and easy to use. Integrated with my back-office to have a full stack platform to respond to our rapidly scalable needs.

CONS

So far so good. No cons at this moment as I am using the software for just 6 months

Reason for choosing Learning Lab

While assessing LMS solutions, The Learning Lab team was , by far, the most responsive and pro-active to understand our needs and propose a vision of what would be the best in class solution for my teams. They exactly translated my wishes into a POC that blew my mind. The team is very supportive before, during and after the purchase. No surprises, always there when needed.

Vanessa

Civic & Social Organization, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

the best tailor-made solution

Overall, I am very happy with the platform and have enjoyed working with it for almost a year.

PROS

The learning lab is very intuitive and you can create content quickly - it does not take much time to have a good looking lesson! Users have also been satisfied so far and the platform rarely has technical difficulties.But the best thing is clearly the support - personal contacts, quick solutions and top communication.

CONS

There are not really negative things, but I sometimes wish for more functions and more flexible slide design.

Marco Antonio

Sports, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Longterm implementation

We are happy with the system although we know that it still requires some development. We have good expectations about the positive results. Very soon we will know better, as the implementation of the platform started a few weeks ago.

PROS

Integration was relatively easy, especially once we understood the functionality and limits of the system's tools.

CONS

The platform still shows some instabilities (videos stopped working), although the technical support was efficient and fast.

Reason for choosing Learning Lab

We studied at least 4 other providers, which I prefer not to name here.

Isabella

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2021

User first! Customer centreted solution and TOP brand functionalities

Great team, very customer oriented and professional. High knowledge in creative and brand design combined with high IT solution competence. The team is always open to consider customer ideas as opportunity to be better. This is a great mind-set of the company that helps their client to create a platform for long-life use.

PROS

On my research in a LMS which combines user friendly features, branding possibilities and gamification, this is on my opinion the best platform on the market.

CONS

The platfom is still in development and some features (such as Social involvment) and tailor-made needs are noThis give also the opportunity to the cusot possible. However the Learning LAB is constantly releasing new features and is developing the platform very fast.

Kyle

E-Learning, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The Best LMS on the market

PROS

I love the unique and modern feel provided by this LMS. After using multiple different platforms, this is definitely one of the best on the market.

CONS

I think further elements specifically tailored to gamification could be developed to provide a unique learner experience.

laurence

E-Learning, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Creative Tool

PROS

I like the gamification and creative freedom options I like to easily create content for my user The new option of slidebuilder is really useful and impressiv

CONS

I would like to have the possibility of rename some sections

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

User friendly platform that engaged a lot of our stakeholders!

PROS

From administration to the user interface, the platform really helped us engaged end to end. It is a turnkey solution for all your learning capabilities.

CONS

It required from us to run a few integrations for Single Sign on, but it was very smooth.

Showing 1 - 25 of 48 Reviews