I am a user and administrator. I have integrated stand alone and hosted systems on many occasions. I love the completeness of this application. I have not seen any other that has so much in one place. As a team manager Calyx Point makes my job easier.

Calyx Point has every single aspect of the mortgage loan process integrated into one application. I have used others in the past but none compare. They offer stand alone and hosted applications. This software can support a 2 person organization to 100s of loan processors with ease. Single point management makes managing the application seamless.

This is a large application and you have a lot of users you will need in house IT to support all of the integration. Although Calyx has great support you need someone to be there for day to day computing issues.

Point has been a mainstay of Loan Origination Systems for years. I've used several of the biggest name products (Encompass, Genesis, LendingQB) and Point offers some of the best feature/price balance available. It does NOT try to be all things - it's an LOS. Other sytems attempt to include CRM, and advanced marketing, and rules and engines, but for a small mortgage brokerage, there are better 3rd party tools to do all of that, and Point does a good job at playing well with others. Combined with a hosted server, it's very secure, easy to navigate, and integrates with all the major players in the space. It does have all of the necessary loan origination tools, it updated regularly to keep pace with changes in the industry, and it FEELS like you're entering data directly onto a paper loan application, so there is very little learning curve.

The interface hasn't been updated since 2004 - maybe longer, so it looks like software from the Windows XP era. It also doesn't know how to handle custom forms other than Word, or custom views or custom much of anything else. It's an installed application, with a lot of function, but if you're looking for something cloud-based, or infinitely flexible, this isn't it.

We've used Calyx Point as our loan origination software for eight years. I wish it were cloud-based. The customer service/tech support is horrible. Occasionally I'll luck-out and get someone on the phone who actually understands what it means to be in customer service. That's great, but then they usually don't know enough about the software to help. They absolutely do not EVER reach out to let you know when they are experiencing an issue that directly affects your daily functions in the app. You must call in, and if you're lucky, they'll tell you there is a "known issue" they are working on. Again, there is NO communication that the issue has been corrected. Almost every update they send out introduces a new problem that then requires another update. I really wish there was a forum somewhere for Point users and admin to share notes and help each other, or at the very least share the misery.

Relatively easy set-up, lots of customizable options and interfaces with other vendors

Calyx Point us still not cloud-based. Customer service is absolutely terrible. Weird glitchy issues at times.

I have had the privilege of being a part using Calyx team for an impressive span of 21 years. Throughout this extensive tenure, I have consistently found the Calyx platform to be remarkably user-friendly, facilitating seamless navigation and operation. Furthermore, what truly sets Calyx apart is the genuine compassion and dedication exhibited by its staff, who consistently prioritize the needs and satisfaction of their customers.

I greatly appreciate the accessibility of customer service representatives, as it instills a sense of confidence and reassurance in my interactions with the company. Moreover, the prospect of being able to personally engage with the owner, especially in urgent circumstances requiring assistance, exemplifies a level of dedication and commitment that is truly commendable.Go [sensitive content hidden] !

There is nothing to complain about. You can even change the colors of the screens!