About LA Pro

LA Pro provides loan servicing software for lenders of all types and sizes, including banks, nonprofits, tribal lenders, credit unions and third-party services.

The software helps users manage various types of lending portfolios with billing, management reports and daily accruals. It provides a number of standard reports and offers the ability to generate custom reports and queries.

Users can integrate their existing systems with LA Pro, including ledger accounting systems, documentation systems and core processing systems through APIs and data sharing. It also provides the ability to view billing information online, which helps users access to data and resolve customer requests.

LA Pro is a Windows...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP

14 Reviews of LA Pro

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

January 2021

Lori from The NC Baptist Foundation, Inc.

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

LA Pro Review

This system has met our needs and is easy to use. The support that I have received over the years is excellent. When I have emailed a support question, a response is received within 24 hours or less. Almost always the issue/question is addressed with the initial response. When further help is needed, they have worked with me to get a resolution.

Pros

If a loan is setup correctly, the system takes care of the rest. Churches ask us to run specific "what-if" scenarios on their loan repayments and the amortization reporting has been very helpful and time-saving. The monthly statements look very nice.

Cons

We export a lot of information to Excel to import into our accounting system. Depending on the file, I have to copy, paste and sort to get all of the rows lined up. This is not a huge problem, just something to be aware of.

Reasons for Switching to LA Pro

The functionality we needed was not there. When we were using this we only had a few student loans to track. We began a church loan program and needed better software.

February 2021

Rhonda from Montana Livestock Ag Credit

Company Size: 2-10 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

I would highly recommend LA Pro.

The staff is really great to work with. They listened to our needs and adjusted the software accordingly. We have used the software 5 years now and I rarely have to put a call into customer service and when I do they are quick to respond with a resolution.

Pros

The staff were able to adapt their software to our industry needs.

Cons

I feel every type of software has some limitations and the only con I have is in comparison to our old software and our uniqueness in the industry, not to LA Pro itself.

Reasons for Choosing LA Pro

LA Pro was the most amiable to making their software work with our needs.

Reasons for Switching to LA Pro

Our program was no longer being supported by the maker.

January 2021

Ashlee from Portfolio Management Group

Company Size: 51-200 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2021

Ashlee Jackson

I love that I am able to access everything possible on each loan from conception. I also love that it is very easy to contact someone at LA Pro with any questions I have and are always able to help via webex. Their customer support is amazing!

Pros

I love that you can access all edits to each individual loan that shows what happened on what date and by whom, its an easy way to track everything.

Cons

The only Con I have is that is takes while to generate and updated billing statements due to the amount of loans we have in our system.

January 2021

Thomas from Spectrum Financial Network, Inc.

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

LA Pro - Pros

My overall experience with LA Pro has been a great one. I've learned so much from [SENSITIVE CONTENT HIDDEN] and she is easily the best customer service representative that I've ever had for a product.

Pros

The features that made this software so appealing was how easy it is to process loan payments but also keep the participant loans in order at the same time.

Cons

The only feature I don't like about the software is that you can't increase the size of the platform window.

Reasons for Choosing LA Pro

Our previous EVP chose this software and is the one who taught me the ropes on how to use the software.

January 2021

Carol from Habitat for Humanity

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2021

La Pro in my workplace

I cannot say enough good things about the support team. They are always there for me and are very patient!

Pros

I had never worked in a non-profit before my current position and didn't know what to expect of the software. The team at LA Pro provided all the support I needed!

Cons

I would like to be able to coordinate my collection efforts more efficiently with the program.