About Turnkey Lender


Turnkey Lender is a loan management solution designed for cloud lending, retail, microfinance, medical, payday loans, lease financing and telecom lending. Available both in cloud-based and on-premise deployment options, the product offers loan origination, loan servicing, portfolio management, underwriting and debt collection functionalities within a suite.

Turnkey Lender features front-office management, which allows users to define the terms of loan applications, manage customer accounts and accept online applications. The software also features risk scoring, which allows users to calculate loan risks on the basis of pre-defined criteria. Turnkey integrates with credit bureau reporting services, which allows users to view scores is a dashboard. The loan servicing functionality allows users to manage loan disbursement, payment collection and loan rollover.

Turnkey also offers payment collection management, which allows users to manage the collection agent workflow based on “promise-to-pay” dates. Users can also write-off, write-down and restructure loans based on criteria rules.



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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of Turnkey Lender

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(9)

4 stars

(2)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-12 of 12 reviews

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February 2018

cesar from Datalink C.A

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

A fairly simple but powerful software in finance

practicality, effectiveness and performance to administer loans in a faster and more versatile fashion

Pros

It is a very versatile tool, easy and practical to use, our clients have inclined to make it a fundamental part in their administrative environment in view of the fact that the flow processes of origin, loan and payment can be monitored in a well-disaggregated manner.

its relation of cost by investment is quite low compared to other applications since it does not generate large impacts of application to a medium company or to a personal level if it is worked directly with loans, advances and short term promissory notes.

it is possible to have multiple users, in which each one can manage their functions separately and without invading the privacy or administration level of the current assets, it is important to recognize that to create such a complete software, the corresponding studies on the matenan and It is a very important point to highlight, which speaks very well of an application with a tendency to evolve.

Cons

It only needs an improvement to be able to carry out credit lines online, which would make the client-supplier personal time and interaction more manageable.

February 2018

Tarek from ToneStar Consulting Ltd

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Excellent experience since project inception with super-fast responses every step of the way.

Cost effective software, good support and ease of transaction for users.

Pros

Its very simple to use and very easy to follow the screen prompts. In our case, we are offering investors the possibilty to invest in consumer loans in Africa. The system splits the users into 3 user categories and does not confuse each user with tons of functionality which in the end confuses them and does not necessarily add much . We wanted a simple and straight forward system and that is what we got especially since our requirements were slightly fuzzy to begin with. So not giving you too much too early made our job a lot easier.

To add to the pros of the software is that the team behind it really know their stuff so you dont waste time in system specs being implemented incorrectly. The other pro is the the manner in which faults are tracked and solved. Its a clear tracking system which makes your job a lot easier.

Cons

The software does not have a lot of reporting functionality or at least does not come with it as a menu item but must be paid for additionally.
That was our only issue which we will address with asking for that as an extra. However given the overall cost effectiveness of the product, this is more than compensated.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Turnkey Lender Project Implementation

My experience was dealing with the development team to make sure the software was being customized how we needed it to. The team was always very responsive and quick to deliver answers and solutions.

Pros

The software is very easy to use and our processes are now much quicker thanks to the automation that the software allows.

Cons

Because our processes are so much more automated now with the software, we cannot do as many individual changes as we used to before. This just meant that we had to slightly adjust our processes to be in line with the new software capabilities.

September 2017

Clarke from WME Limited

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Excellent product and helpful friendly support

Very fast time to market and established a market leading business very quickly thanks to Turnkey Lender.

Pros

Turnkey Lender is extremely flexible and you can launch new credit products very quickly and easily. You have the ability to credit very detailed credit products that are you can really fine tune to target particular borrowers.

Cons

The reporting can get messy if you do any live testing and you can't remove the entries due to very strict audit controls. I know it's not really a con, more a feature.

August 2018

Luke from Cash Direct Pty Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Great product

Our hope for Turnkey was to provide a full flow from customer application to settlement with improvement on our efficiency. This has been acheived to a high standard and realise how labour intensive our workload was prior to this. The product and team have delivered so far. And hoping to create further improvments based around our specific needs.

Pros

We love the ease of use with this product. The team at Turnkey have obviously reasearched the market well to porvide relevant features with many unexpected extras, only those invested in the industry and its requirements would understand.

Cons

Simply that the 'off the shelf' product reflects more typiclaly US format and terminology. However, the team will and have worked to update this to meet our requirements.

September 2017

KUNGKEA from HL&M WORLD CO., LTD.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

September 2017

The software bought from Turnkey Lender is great. Convenient for users and faster processing.

Can gain more clients to use this online loan origination software. Clients can use this system to promote and manage their customers without much investment.

Pros

Online access for both back end and front-end(Loan Origination). Role matrix back officer users and multiple Lona products.

Cons

limited to multiple clients(client1, client2, client3) cannot filter applicants by clients. example: client1 should see only client1's customers. Client2 should only client2's customers. And Client3 should only client3's customers.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Excellent support Team and ease of use

Very helpful and good explanation of features, support teams work promptly and very thorough. Easy to use UI.

Pros

Support team has been amazing and ease of system use

Cons

Best to get a proper training when you first use, as I started late in my company i missed the initial onboarding and functionality training

July 2014

Robert from QuickPound

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2014

Thanks Turnkey Lender for improvement of my workflow.

Thanks Turnkey Lender for helping to improve the automation of my workflows. For me, as the owner of a start-up lending company, it was a little unusual to use this type of product for my business. But, as they say, "Time is money!" And, time is of the utmost importance in this business. That's why it is important for me to use a solution like Turnkey Lender. It greatly increased my number of customers and turnover as well. All this, and it decreased the processing times for each new application. It certainly works as advertised!

July 2017

Keith from Globalcreditpros

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

July 2017

They lure you in with a low price then charge for everything and failed to capture critical needs

Ultimately I could not use it.

Pros

Good product with solid features for straight out of the box implementation . It has a low entry price point

Cons

The team lacks integrity. Several times they stated one thing and then reneged . This increased my costs, delayed revenue and negatively impacted my clients .

Response from Turnkey Lender of

Replied December 2017

We are sorry for the negative experience you had. We try to be flexible and accommodating to our clients¿ requests, but when the client requests custom functionality after the scope of work is approved and is not willing to pay for it, it¿s not much we can do unfortunately.

April 2016

Christopher from Shepard Capital Partners, LLC

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

April 2016

Great product - excellent support!

We used Turnkey Lender to stand up a loan origination system for veterinary services in short order. The product has the vast majority of the functionality right out of the box, was easily integrated with a credit agency to pull FICO scores and the support team did an outstanding job making our requested customizations.

Pros

Solid COTS product and very customer oriented support team.

Cons

While they do offer a SAAS model, pricing seems to be slanted toward outright licensing of the product. This might be something to refine.

June 2016

Raed from SEOjordan.com

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2016

Great solution

great cloud based solution for online lending and retail lenders

October 2015

Chunki from Invicti Investment (PTY)Ltd

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2015

Great

Its never gave me any problem as it helped me in most aspects

Response from Turnkey Lender of

Replied February 2019

Thanks!