All Blumira Reviews
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Robert
Verified reviewer
Telecommunications, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Fantastic SIEM for my customers
your sales reps are fantastic and responsive
PROSmuch cheaper than say Splunk plus easier to set up
CONSnot alot of folks have heard of your company
Steven
Research, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Blumira SIEM
Blumira implementation was easy, with log collector setup done by script, templates for event forwarding from log sources. Use of this product has greatly reduced the time required of our limited staff searching logs for suspicious activity or indications of misconfiguration. Alert Event information and explanations enable rapid investigation and resolution of most incidents.
PROSAutomatic event alerts for suspicious activities allows us to begin investigation soon after a suspicious event. Automated report generation for less sensitive activities allows us to monitor actions of interest to our organization. The Report Builder UI is straightforward and with practice can be used to create detailed reports of log activity for specific events, as is needed during investigations. Event management UI provides for communication to Blumira staff for additional support, attachment of documents from investigations and documenting the resolution of the event.
CONSIt takes some practice and experimentation to identify which fields to use in filtering logs into reports. Blumira normalizes the logs for storage in the database and it can be challenging to get the right data items into the report you want. However, Blumira support is always ready to help figure it out.
Reason for choosing Blumira
Automated alerts from the system based on patterns known to the system to indicate suspicious activities. The alerts link to the Event management system which provides explanation of why the event was suspicious and what actions can be taken to investigate and/or mitigate. A large part of the decision was having Blumira Staff filter the logs for events of interest and having a good report builder for investigations.
Reasons for switching to Blumira
Primarily due to issues with the other company's understanding and support of their SIEM solution.
Khan
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Make sifting thru mountains of data something of a mole hill.
I've sent support tickets in and responses have been fast and personalized. Makes our jobs easier.
PROSBeing able to send logs from clients, servers, network equipment, and cloud sources is very important. Knowing what is going on at all times and being alerted to something occurring allows us to look into who did what, when, and find out what was going on which triggered the alert allows us to respond very quickly.
CONSFiltering data in reports by date or date range is not as simple as it should be. I had to get a coworker to look at this feature with me in order to figure out how to filter by date range.
Vendor Response
Thank you for your review and feedback, Khan! We've passed your insights about reporting filtering to our team so that we can continue to improve and make this process easier.
Replied April 2022
Kevin
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Blumira solves the problem of SOC
Extremely positive; they are engaged with their customers and are transparent with their development efforts which help make us successful. Their rapid and knowledgeable communication has blown me away.
PROSThe platform has done an amazing job of taking the various events, alerts, alarms, and other notifications and boiling them down into actionable alerts that any member of an IT team can work with and react against. Alert fatigue is a real concern, and the fact that our support staff can be given the infrequent and important findings -- while being given a playbook on how to respond -- is the reason this software is successful.
CONSWhile the initial setup was straightforward, it did not include the same large amount of documentation that other vendors provide. This did involve then reaching out to Blumira support, which has been, hands-down, the most knowledgeable and fastest support team that I have ever used in my 20 years of utilizing untold numbers of networking and security vendors.
Reason for choosing Blumira
Ease of use for the entire alert workflow, including playbook style responses for generated alerts. Much higher fidelity alerts were generated by the Blumira platform.
Vendor Response
Thanks for the positive response! We greatly appreciate having you as a customer. Your feedback is also welcomed. We also felt we didn't have accessible documentation and have published our documentation publicly on Blumira's website for all at https://www.blumira.com/integrations/
Replied August 2020
Michael
Government Administration, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
A great solution that works as promised.
We have had a couple of instances where users clicked on a malicious link and their machine started password spraying. Alerted and the device was isolated and remediated in less than a half hour. I am afraid to think how long it would have been that we had this malicious software in our environment without Blumira.
PROSThe ease of implementation was incredible. Other solutions were going to be months to a year to fully deploy.
CONSNot really any cons about the solution. They are a newer company and are great to work with when we need to new features added.
Reason for choosing Blumira
Cost, implementation time, great demo and features that our company needed.
Craig
Accounting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Product is great, and one of the best software onboarding experiences I've had
It is a perfect fit for our small environment and team. It provides advanced log collection and processing with ease, and is very cost effective. I am becoming a cheerleader for this product and service. It's been very impressive... ease of setup, ease of use, customer service, reasonable cost, and of course product performance. Try it out.
PROSEasy setup and operation. It includes a honeypot feature. Attractive cost for a small organization compared to other options.
CONSWhen the local "sensor" was powered off recently we weren't alerted. It doesn't tell us if we aren't receiving logs from a particular device that has been previously sending logs.
Reason for choosing Blumira
Lower price than most, super-easy setup, unlimited logs, intuitive interface
James
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Set it and Forget it
Blumira is scanning all of our logs and only showing the issues that need to be addressed. This solves the issue of dedicating a person to comb through 10's of thousands of logs each day.
PROSWe have been using Blumira for about 6 months now. It has been a great addition to our company's security profile. The best part is that I don't have to have my staff constantly monitor event logs all day long.
CONSThere are times when I want to see the raw logs. It takes some experience to decipher the raw log area. I think this will be a non-issue when I get some more exposure to using the raw log area.
Vendor Response
Thank you for your review! We are glad to hear you are seeing the value in Blumira and we always welcome your feedback.
Replied February 2022
Jon
Computer & Network Security, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Blumira is an AWESOME hosted SIEM/MDR solution
Overall, Blumira is an AWESOME hosted SIEM/MDR solution at an extremely reasonable price point. It's no Splunk, but it's also a fraction of the cost, and top-notch support is included in the price. It should be able solve most organizations' problems for log collection and compliance, and their out-of-the-box detections catch most bad things without false-positives or needing to be tuned. If they continue adding the features they say they're adding, Blumira's definitely a solution to keep your eye on.
PROSBlumira doesn't need agents, and it's really easy to setup and use. The built-in detections will quickly start to call-out risky behavior or settings that could be dangerous. So far, we haven't seen any missed detections or false-positives.
CONSRequirement for a VM to collect logs - even if your integrations are all cloud (e.g. AWS, M365, etc), you still need to deploy a VM on your network to connect your cloud apps to Blumira's cloud. I was told this may change in the future. Detections aren't user-configurable, but Blumira's support is extremely helpful and will change configurations for you if required. I was told this may change soon. Views/dashboards aren't configurable, and reports aren't 'very sexy' (i.e. they give you the data you want in a CSV - no fancy PDF with graphs, logos, etc.)
Reason for choosing Blumira
Support for multiple endpoint OS, workflow management, and pricing model.
Joe
Automotive, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great Product at a great price
As a small to mid-size business with a limited crew and budget, this has been a huge success for us. It gives us the logging and insight into the network to help feel secure without all the extra costs of the bigger players.
PROSHad software up and running in an afternoon. Tools and instructions made it easy to deploy ourselves. The portal has numerous reports to help get a visual into the network. We started getting alerts within the first hour on stuff that we were not aware of.
CONSOlder computers without SSD drives showed a performance hit due to amount of logging. Alerts need to be addressed with customer service to setup or quiet.
Reason for choosing Blumira
The first reason we choose Blumira was that they offered a free trial. All of the others wanted you to buy their equipment, along with lengthily contracts. The setup was super easy, the support was great and the overall the price point couldn't be touched by the others.
Arlie
Automotive, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
All detection and response should be this easy
Increased visibility and managing my security operations efforts.
PROSEasy deployment, easy integration. High fidelity findings and alerts. Context in consideration backed by threat intelligence. Plain actionable language in alerts. If you are a Cisco shop and you are struggling with Secure-X, just stop and call Blumira today.
CONSReporting and search could be more user friendly.
Reason for choosing Blumira
Price to value and the Blumira staff and support.
Jason
Automotive, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Review of Blumira
The Blumira team has been super responsive to any of my requests and willing to jump on a call if needed. The platform is straight forward and easy to use.
CONSNothing so far, everything has been working just fine...
Vendor Response
We appreciate your great review, Jason!
Replied January 2021
Colin
Security and Investigations, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Peace of mind!
Overall, very happy. Our [SENSITIVE CONTENT HIDDEN] was super helpful in making sure we totally understood the ins and outs of the product. They were able to help us connect all of our 3rd party integrations, get our Windows and Linux logs ingested into Blumira, explained how to make best use of the software for our particular organization, and tons more.
PROSWith the Technical Account Management team guiding you along every step of the way, getting everything up and running was a breeze!
CONSCurrently, no bulk action abilities. I was told this will be coming soon though so, not really a big deal for us.
Reason for choosing Blumira
Blumira was suggested to us by our security consultant. After seeing a demo of the product, and that it did exactly what we needed it to do, we were sold.