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New Relic

New Relic One is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident managem...Read more about New Relic


Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, ...Read more about Datadog

ManageEngine EventLog Analyzer

ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution prov...Read more about ManageEngine EventLog Analyzer

4.8 (4 reviews)


EventSentry is an on-premise network monitoring solution that helps businesses monitor the performance of their IP-based devices such as routers, switches and workstations. EventSentry offers four core functionalities: managing lo...Read more about EventSentry

Netwrix Auditor

Netwrix Auditor is a security solution that helps organizations overcome compliance and operational challenges. Netwrix solutions empower you with total control over what's going on in your hybrid IT environment by delivering acti...Read more about Netwrix Auditor



5.0 (5 reviews)


Blumira’s cloud SIEM platform offers both automated threat detection and response, enabling organizations of any size to more efficiently defend against cybersecurity threats in near real-time. It eases the burden of alert fatigue...Read more about Blumira


Logtail is a log management software that helps businesses store, analyze and create actionable dashboards out of log data. The platform enables managers to identify, troubleshoot and resolve issues with IT infrastructure. Admin...Read more about Logtail

No reviews yet


ServicePilot is a high-performance IT monitoring system supporting highly detailed observability of critical applications, surveillance of thousands of devices, and analysis of millions of events. Combining real-time and historica...Read more about ServicePilot

4.5 (6 reviews)


Bugfender is a cloud-hosted remote logging tool that enables application developers to find bugs before users do. The tool respects user privacy, is battery and network efficient, and keeps logging even if a device is offline. It ...Read more about Bugfender

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Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for ...Read more about OpsGenie

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CHAOSSEARCH is a fully-managed Software-as-a-Service (SaaS) platform that helps organizations build log analytics on Amazon Simple Storage Service (S3). The solution transforms S3 into a searchable data repository, allowing users ...Read more about Chaossearch

4.7 (3 reviews)

Logit is a log management solution that delivers a fully customized logging and metrics service. The platform is built on various open-source tools such as Elasticsearch, Logstash and Kibana to help manage costs generated from run...Read more about

5.0 (1 reviews)


Papertrail is a cloud-based log management solution that helps businesses consolidate and monitor application logs, text log files and Syslogs. Supervisors can detect anomalies within system activity and application performance an...Read more about Papertrail


Epsagon is a SaaS log management solution designed to help businesses of all sizes create, analyze and store event logs. It enables development and operation teams to automatically trace application-level performance issues and re...Read more about Epsagon

IIS Inspector

IIS Inspector is a log management solution that helps businesses analyze websites hosted or proxied using Microsoft Internet Information Services (IIS). The application lets administrators view the percentage of requests received ...Read more about IIS Inspector

No reviews yet


BLESK is an on-premise ITSM suite that provides businesses across various industry verticals with integrated network monitoring and management tools. Key features include an application performance monitor, a network traffic analy...Read more about Blesk

4.8 (4 reviews)

Elastic Stack

Built on a foundation of free and open, Elasticsearch, Logstash, Kibana, and Beats pave the way for diverse use cases that start with logging and span as far as your imagination takes you. Elastic features like machine learning, s...Read more about Elastic Stack

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Netsurion Managed Threat Protection provides the necessary synergy between people, process, and technology to truly deliver world-class cybersecurity today. What does this mean to you and your business? To be covered today, you ...Read more about Netsurion

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LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations dep...Read more about LogicMonitor

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Buyers Guide

Last Updated: March 16, 2023

Even a small instance of negligence regarding IT security can be disastrous and will haunt your organization for years to come. Lax security measures lead to data breaches, which snowball into full-fledged customer management nightmares.

This is why small and midsize businesses (SMBs) should use a diverse range of IT security tools, including log management software. It protects you from hackers and cybercriminals by preventing the theft of confidential data. It provides insights to SMBs that help them resolve IT issues and meet compliance regulations.

There are many log management solutions on the market, from best-of-breed solutions to integrated suites. When choosing a solution, look for one that fits your budget as well as your IT needs and infrastructure.

This Buyer's Guide offers an overview of the key features, uses and other considerations that you should look into during the log management software purchase process.

Here's what we'll cover:

What Is Log Management Software?

Common Features of Log Management Software

What Type of Buyer Are You?

Key Considerations

What Is Log Management Software?

Log management software helps small businesses monitor, record and analyze what's going on in their various IT systems such as servers, operating systems, and even mobile applications.

Log management solutions serve as a single location to view records of different devices, databases, applications, routers etc.


Viewing logs in EventTracker (Source)

Each record is called a log entry, which could be details of customers browsing a website or the IP address of devices used by remotely working employees who are trying to access a file in the database.

Log management tools can quickly sift through tons of log entries and send alerts about abnormal events or errors. For instance, you can set rules to receive alerts when customers face website browsing issues, such as a 404 Page Not Found or 500 Internal Server Error. You can also set alerts for when employees try to download unauthorized applications to their computers.

Common Features of Log Management Software

Log management solutions are ideal tools for troubleshooting, managing compliance and improving IT security. Here are some of the most common features of these tools.

Searchable repository

Store and search logs of different devices and systems, such as network IP address and device locations, in a single database.

Log monitoring

Monitor logs of systems, networks and devices, including firewalls, web/email gateways and printers.

Forensic analysis

Investigate log entries to analyze system performance, data trends, potential threats, server outages and other issues.


Create rule-based alerts to be notified about new devices, servers and network logs, as well as potential cyberattacks or system errors.


Visualize data as charts and graphs on customizable dashboards.

User management

Assign your employees access rights and role-based permissions to ensure that the right employee, IT expert or administrator is alerted to issues they can resolve.

What Type of Buyer Are You?

Businesses that deal with sensitive information, such as financial statements and medical records, need to actively monitor log entries for potential threats.

However, a large wealth management firm may have different expectations from log management software than a small medical practice. The complexities of the software and pricing will differ for both buyers. That's why each buyer should understand their needs and find a solution that fits their budget and available IT resources.

Below are the two most common buyer groups and their specific concerns.

SMB buyers

A feature-rich IT security solution is desirable, but could be a overkill for SMBs that have a small internal IT team.

Gartner's report, "Taking a Pragmatic Approach to Infrastructure Security for Midsize Enterprises" (content available to clients only) notes that 24/7 security control monitoring is an unrealistic objective for midsize businesses (100-999 employees) that have tight IT security budgets and lack dedicated security analysts (at least 8-12).

If it's unrealistic for midsize businesses, imagine what a nightmare it would be for a small business with a handful of staff—and sometimes, just one IT administrator. That's why SMBs should opt for a plug-and-play log management tool that offers just enough functionality to set up the basic, but essential, security measures.

Enterprise buyers

Large organizations need extensive IT security management as they're often prime targets of data breaches. Therefore, it's necessary for them to meet many compliance regulations.

If you're a large wealth management firm, you should be prepared for compliance audits such as the annual SEC examinations. Log management tools let you track security risks and improve your company's readiness for compliance audits from regulatory bodies.

But not all large organizations are the same. Some businesses need to look further than basic log management solutions and opt for security information and event management (SIEM) systems. These are robust security tools that let you monitor proprietary log data and offer advanced threat detection with forensic analysis of incidents, real-time log monitoring, user monitoring, detailed analytics and more.

Another option is Managed Security Services (MSS), which offers similar capabilities to SIEM. However, MSS is a managed solution, where you outsource security event log management, monitoring and investigation to a third-party security service provider.

Outsourcing security can be financially beneficial to businesses that lack a competent internal IT team, as well as to businesses that are implementing a threat detection and response solution for the very first time.

Key Considerations

After understanding whether your needs align with those of an SMB or enterprise buyer, you should analyze the features, pricing and use cases of the available products. Here are some of the top considerations for small businesses looking to invest in log management software:

Functionality requirements. The core functionality of log management solutions is collection and storage of event data in a centralized location. This might suffice for small businesses whose primary concern is log auditing to meet compliance requirements (such as PCI, HIPAA and Sarbanes-Oxley Act).

But SMBs that need active threat detection and response tools should request additional functionalities such as event correlation, rule-based alerts and advanced reporting capabilities from vendors.

Pricing considerations. SMBs typically consider the total cost of ownership (TCO) before buying software. The TCO includes software configuration fees, maintenance costs, support fee and other expenses.

The budget constraints of most small businesses has resulted in subscription-based solutions hosted on the cloud being more popular than on-premise solutions. SMBs don't usually have to pay upfront for cloud-hosted solutions as they usually have subscription-based (monthly/annual) pricing models.