About Epsagon

Epsagon is a SaaS log management solution designed to help businesses of all sizes create, analyze and store event logs. It enables development and operation teams to automatically trace application-level performance issues and resolve them with automated data correlation and payload visibility.

IT professionals can utilize Epsagon’s integrated software development kit (SDK) to search all payloads or fields and view specific transactions in real-time. Features include monitoring, status tracking, HIPAA compliance, data encryption, reporting and more. Additionally, the application allows organizations to predict the cost of serverless architecture.

Epsagon comes with an application programming interface (API), which facili...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of Epsagon

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

February 2020

User Profile Picture

Ky from Inquisitive

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Epsagon is a must have for your monitoring needs!

Epsagon is a must have in today’s serverless world.

Pros

Ease of setup and ease of use. Great customer support service and great communication with their support in helping us get started, setup and customized.

Cons

Wish we had known about it earlier, it saves so much time!

February 2020

Caleb from Volta Charging

Company Size: 51-200 employees

Industry: Online Media

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Best drop-in distributed tracing tool for server-less architectures

It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and the absolutely first using async/await which meant I got to catch some of the bugs. Since then the product has matured significantly and it is very pleasing to use. Reliability and performance have been strong for some time now.

Pros

- Easy to use, just instrument your functions or add the Epsagon Lambda layer - Service map is interesting - Automatically captures network connections, database connections - Automatically captures a function's input and output - Makes it very easy to debug issues - Easier and more featureful than X-Ray

Cons

- Alerting functionality hasn't caught up to CloudWatch yet - Requires instrumentation, (probably impossible to avoid, but still...) - Can be slow to analyze new traces - Cross-invocation metrics aren't very useful yet

Reasons for Choosing Epsagon

Same reasons as above.

Reasons for Switching to Epsagon

I used X-Ray with Dashbird. Dashbird had better alerting and cross-invocation analytics, but couldn't give nearly as deep insights into a single transaction making it worse for debugging.

April 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Amazing Tool

Pros

Helped us a lot to create view of our serverless systems

Cons

no problem at all, such amazing team, easy integration

February 2020

barak from Bridgecrew

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2020

Great troubleshooting experience

Pros

Time to remediate a production error have become significantly faster than before. The tracing view is easy to understand and gives the right context when try to solve a bug.

Cons

I would love to see more services monitored at the same way. Kinesis, AWS Elasticsearch and ECS Fargate tasks would be a great addition.

February 2021

James from Workflow Doctor Ltd

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Fantastic software, fantastic customer service!

From end to end they have been fantastic. I found a couple of bugs in the .NET library and within 12 hours they had released a production fix. The team also took the time out to setup a call with me to discuss some teething problems I had and point me in the right direction. Fantastic customer service.

Pros

Incredibly easy to deploy and start using, with really great tutorials across numerous different programming languages. The stats, pre built dashboards and notifications are instantly valuable. It's also really interesting to visually see the service map, especially in a serverless architecture

Cons

The custom dashboards are great, but minor things like being able to edit graph labels would be a great addition as, especially when using custom labels, they are hard to read.