About Sumo Logic

Sumo Logic is a cloud-based log management platform that helps small to large businesses create, manage and archive event logs for auditing, issue tracking and compliance. The centralized platform comes with real-time analytics module for users to identify, investigate and resolve cyber threats, data breaches, and compliance negligence. 

Designed for professionals in development, engineering, IT, customer success, product, data science, security sectors, features of Sumo Logic include multiple user profiles, access controls, auto-scheduled searches, real-time alerts, identification of potential threats, custom reports and more. The system allows users to break data into silos and improve collaboration through shareable dashboards, reports and c...


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Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of Sumo Logic

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

January 2019

Prasoon from First Databank (FDB)

Verified Reviewer

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Hassle free integeration with AWS

I have generated multiple Dashboards for real time analytics of cloud watch logs. We were able to carve out business trends and it led us into process improvement.

Pros

Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS. I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately. Option to generate variety of Dashboards from real-time streaming data.

Cons

I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs. It could be have been made more user friendly.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

November 2018

Flexible and detailed log analysis software for System Administrators

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Pros

Extremely flexible search and reporting Log ingestion from essentially any source Good support for major operating systems Decent technical support Good communication with customers Continuously improving the software in all areas PCI/DSS qualified

Cons

Some very poor UI design decisions Poor account management Performance can be very bad for searches over large data sets or long timeframes Expensive

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

December 2018

Not intuitive for data retrieval

Pros

There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

Cons

The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.

June 2020

Satbyul from Goodlugg

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

June 2020

Very Clear Dashboard

We use Sumo Logic to monitor our web-based application. This comprises of a monitoring and alerting tool for engineers and visualising usage spikes for internal display to stakeholders.

Pros

The Sumo Logic dashboard is very clear for engineers, and also has a presentation mode that is ideal for display on a large wall monitor for other stakeholders. API integration for simple counts, creating alerts, and setting thresholds is simple enough and easily achievable by following the online documentation and examples.

Cons

The API integration can be difficult to leverage the more advanced features, such as log monitoring. Drilling down to raw numbers for a given time range is not as easy as I would like.

August 2018

Abner from Accenture Argentina

Verified Reviewer

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Heavyweight in monitoring

Pros

I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons

the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode