It is a great system for even beginners. Customer service is amazing because they are patient and are very knowledgeable with the system so when you don't understand something they are able to efficiently help you. There is a lot of information available in the system itself and if you use it to it's full potential it can save a lot of headache later.

I like being able to change the menu items with ease, adding or subtracting dishes are a breeze. I like that the allergies are red on the selection sheet so they stand out. Easy to use after initial set up.

Implementing the new menus can be daunting because there are a lot of steps to set it up. However, once it's set to run, it works very easily. I wish that the dislikes list were larger and also that the system would remove those dislikes from the meals like the allergies do. I don't like that the meal textures and diet orders don't have more options such as Renal/NDD3 or more of those types of combinations.

We have been using Ala Carte menus and Crandall Corporate Dietitians for many years. Once your menus and programs are set up, it is very easy to operate and you can change menu selections daily if you'd like.

The flexibility to create menus on the 5 week cycle that caters to our clientele with regional and ethnic selections

I really have no cons, the product is wonderful

It is a decent interface that allows the job to be done. I would like to see more culturally diverse menu items as I work for a company that specifically caters to a large Japanese population. This results in me seeking recipes and menu ideas outside of Crandall.

I enjoy that recipes are readily available and the production sheets are handy.

Purchase orders are inaccurate. When it comes to spreadsheets and projected spending the numbers are off. I know that the system probably uses an average since this is nation wide. A good example during these times would be the cost of goods increasing. Also, product availability swings in and out and this causes higher rates.

In my 3 years , my experience has been great. Customer support was helpful, knew who I was right away even when I was new to the company. Assisted me with all of nut needs and got me the training I needed.

The software is very user friendly and offers tons of reports!!!! I have 4 employees that use the software daily and have no issues with it. We also like that the menus are customizable which makes it easy to substitute food items based on resident feedback.

I honestly have not come across anything that I specifically disliked. I do not use every single report and function but for my current needs, I have no complaints.

Tray tickets allows for non-select groups for residents/patients who no longer make decisions for themselves. It is faster, accurate, an nutritionally sound vs having caregivers choose what these residents will eat. No more filling out menus for these people, only applying preferences.

This software has lots of useful features, by far my favorite is the interface with my medical records system. A close second is the wealth of in-services and training materials and the ability to change the calendar menu easily for holidays and special events.

The printing is terrible. Tray tickets can only be printed one day at a time for a given group, otherwise they will be out of order or mixed up (different pt on same ticket). There is also no option to separate your printing by person making extra work when printing for the following week: you either have to print your seven days and separate out by names, or print each name from your list.

With this program, I can give my residents specific care and choices knowing that the nutrition values, recipes, along with the overall rundown of a busy kitchen and facility will be addressed professionally. I don't have to worry about any other info sites as its all here.

I love the ease of the programing ,I can train my employees on the site with 100% accuracy

I would like an easier index to look up pages.

Wonderful

It has a variety of options and lots of recipes to choose from.

I would like a button to use for both Main and Alternative options when deciding that both would apply to the menu and instead of adding the recipe just have the option for both with a click of a button.

the wonderful helpful staff that you employee never get tired of me asking the same question like how to get into the week at a glance section, also it complies with all the state and federal regulations when it comes to survey.

Tray Card System and it ease of use. I would like to go on and on But I just don't have a lot of spare time to continue with this survey.

Small Glitches in the Selection sheet section

I have been able to adjust my menus to suit my patients. The cooks and the patients are very happy to get the food they prefer instead of just making a meal to feed the masses.

It is very simple to use and if I do have problems the customer service is the best. They are very understanding that I I am "old school" and need the help.

I was hesitant at first to learn something new. They make it very easy to use

Lot of options. Many tools and breakdowns available.

Hard to navigate. Confusing at times. Also changes are near impossible to make. Not flexible enough.

I worked with local dieticians who were tough to get a hold of and wanted to be the chef. This software takes care of all of this online on your timeline.

Menus are infinitely customizable and there is a high level of freedom to do so. It is easy to stay in compliance with the software and and any questions are answered quickly the the staff.

Some features such as the design can be a little clunky but overall this is a winner.

They have ver helpful in what ever my needs are. A great system

It is a very easy system to learn and very easy to apply

I do not have any complaints about the system

I have no opinion for the work of the software

it sometimes does not add client to system from business system.

I enjoy the available training and ease of use for preparing and printing the menus and recipes.

I believe the cost is a little high. Perhaps you should be charged based on the products you use, not the entire system.

It is great to have all the nutritional information quickly available. Mostly User Friendly Customer Service is FANTASTIC!!

A little slow Some tasks are not easy to figure out

very Good

Like about everything with this software

Nothing everything is always perfect haven't had any problems with software

I have a good experience with a la carta menu.

because is easy to follow and easy to understand

I will said to make changes in the weekly menu.

maximizing my dining directors time using this software to obtain the menus.

The software is easy to navigate and very user friendly to maximize time when using.

I could not find anything I did not like about this software. They made it easy to use.

I would say it has been an easy smooth program to use.

I like the fact that it is so easy to use and the many recipe options.

I would like to be able to create recipes. This may be an option currently but I am unsure of how to do it.