All SNF Metrics Reviews

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Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

SNF rating

I love using the SNF to solve problems and make our facility better

PROS

Ease of use. This allows all partners fill their part.

CONS

I generally like SNF metrics. Great tool overall

Janice

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Tracking and Trending made easy

Very easy to learn and helps the management team identify trends so we can implement changes.

PROS

It makes tracking accidents and incidents very easy, reduces paper waste and gives the information required to identify trends.

CONS

Sometimes 2 of us are in at the same time and we cancel out what someone is doing. An alert that someone is in that file at the time would be helpful.

Kaya

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2023

Exceptional Experience

Overall, SNF Metrics allows our productivity to be at maximum capacity due to the ease and function of the reports and allows our processes to be streamlined.

PROS

I like that we can create customizable reports. It is very user friendly and easy on the eyes visually.

CONS

I dislike that many times it takes substantial amount of time for reports to load. I also don't like that when I input info it doesn't pull right away on the reports I run.

Rivka

Facilities Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

SNF METRICS REVIEW.

We are pleased with the friendliness and ease of working with SNF Metrics.

PROS

User-friendly and easy-to-use, SNF METRICS is a great tool. There are so many reporting features available on SNF Metric that make it easy for me to view all the data and reporting I need.

CONS

In areas that need improvement, the system takes several minutes to update my data after I write a note. Further, AR reports can appear messy and not all data on the site will appear on the reports.

Hudis

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

SNF Metrics Review

Since I started using SNF Metrics I haven't turned back. The whole system is built with the understanding of what each department needs and it is super helpful.

PROS

It it extremely organized and there are many reports that helps me understand how the homes are doing financially and gives me a clear print out of the financial aspect of each payer and all residents.

CONS

I wouldn't say there is anything I don't like about SNF Metrics.

rik

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

amazing

PROS

i love SNF metrics. it helps me keep my work organized and efficient. i am able to be on top of way more homes and catch all issues right away. i literally wouldnt function without it :) i keeps me in check and i use it every day in and out.

CONS

not always updates as quickly as i wish it to be - but its definitely getting better and faster...

brandon

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

SNF metrics review

Overall everything I use it for is great, very easy to navigate.

PROS

I like that it is user friendly and easy to navigate

CONS

There is nothing that I do not like about SNF metrics.

Richard

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

System has potential.

PROS

It has the capability to integrate with other programs to pull information but it needs to be a bit more user friendly.

CONS

Unable to see a wage grid setup for the facility

Shoshana

Hospital & Health Care, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great Software

very happy! easy to use, fast to learn good support staff

PROS

very neat and easy to use. clear and organized.

CONS

no compliant very good software. maybe the reports take to long to pull.

Sharon

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed November 2023

Okay system too much double charting

If does the job, but too much double documentation.

PROS

Management can review and update the report.

CONS

Does not pull into charting system locks people out if they don't use it frequently enough causing delay in risk reporter completion.

Sabina

Hospital & Health Care, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Excellent Software

PROS

Ease to use. Suggestions provided. Make work easy and in good flow.

CONS

I am satisfied with the software and there are no complaints.

Madelyn

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Nursing Home MN

PROS

The ease of use and clear functions. This way to monitor complaints and other issues really helps us look at root causes.

CONS

nothing I love using this tool to help track things happening in our facility

Cicely

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed November 2023

HR POV

PROS

I enjoy SNF Metrics being user friendly. Much available information.

CONS

I do not have any complaints or dislikes at the moment.

Heather

Hospital & Health Care, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

1

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Recommend

PROS

The ease of it everyone getting the grievance assignment and not having to track them grievance down.

CONS

The exporting of the sheets. This is a little confusing at times.

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