---
title: "Arena PLM Software Reviews, Demo & Pricing - 2026"
description: "Review of Arena PLM Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/manufacturing/arena-plm-profile/"
page_type: "product"
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---

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Arena PLM

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Overview

[Reviews](https://www.softwareadvice.com/manufacturing/arena-plm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/manufacturing/arena-plm-profile/alternatives/)

# Arena PLM Review

Custom quote Free trial 2 plans

Wondering if Arena PLM is right for your organization?

Our Product Lifecycle Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Arena PLM

4.4

[(116)](https://www.softwareadvice.com/manufacturing/arena-plm-profile/reviews/)

Pricing

Pricing available upon request

### About Arena PLM

Arena PLM is a cloud-native product lifecycle management (PLM) platform that controls the entire product record including designs, parts, bills of materials (BOMs), engineering changes, product documentation, and training records. With Arena PLM, high-tech electronics, consumer electronics, medical device, electric vehicle, clean tech, and aerospace and defense businesses of all sizes manage product launch challenges.

Internal teams and external supply chain partners can take part in all the critical product development processes to track requirements, revisions, quality, and compliance throughout the entire product lifecycle. Arena PLM brings essential product development and quality management processes into a single cloud-native platform. From BOMs and engineering change processes to quality records, design files, requirements, and employee training plans, everything is connected. This enables product teams, and their supply chain partners, to collaborate in real time to accelerate the delivery of products to customers. Arena also helps reduce supply chain risk.

With Arena Supply Chain Intelligence (SCI), product companies can proactively monitor the health of their BOMs and e...

lectronic component risk, enabling them to make informed component selection decisions. Arena SCI also ensures component compliance, automatically updating and maintaining compliance status as regulatory requirements evolve. Arena innovates with Responsible AI practices to deliver trustworthy, transparent, and impactful AI-enabled solutions that enhance PLM workflows and empower product teams to focus on innovation and execution. Arena AI Assistant delivers real-time, context-aware expertise to get users answers they need fast, while Arena AI Engine speeds document reviews and file comparisons to further accelerate workflows. Arena PLM eliminates infrastructure barriers for sharing product information, exchanging ideas, and implementing changes throughout the entire product lifecycle. This leads to better business decisions as manufacturers and their supply chain partners design and release new products. With greater visibility into design, compliance, and supply chain activities, businesses can enable an agile approach to product development to achieve commercialization success.

Do you work for Arena PLM? [Manage this product listing](https://www.g2.com/products/arena-a-ptc-business-arena-plm/claim_requests/new?auto=true)

Wondering if Arena PLM is right for your organization?

Our Product Lifecycle Management Software selection experts can help you in 15 minutes or less.

## Arena PLM User Interface

## Popular Arena PLM Alternatives

Main Product

Arena PLM

4.4

[(117)](https://www.softwareadvice.com/manufacturing/arena-plm-profile/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   4.20Value for money
-   4.45Customer support
-   4.22Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Propel](https://www.softwareadvice.com/manufacturing/propel-profile/)

4.4

[(63)](https://www.softwareadvice.com/manufacturing/propel-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.17Value for money
-   4.41Customer support
-   4.32Functionality

Pricing

Starting at $73.00 per month

Get Price

Alternative Product

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2086)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.97Ease of use
-   3.86Value for money
-   3.82Customer support
-   4.22Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)

4.2

[(1133)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.10Value for money
-   4.27Customer support
-   4.13Functionality

Pricing

Starting at $229.00 per month

Get Price

Alternative Product

[JobBOSS²](https://www.softwareadvice.com/manufacturing/jobboss2-profile/)

4.2

[(867)](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/)

Ratings Breakdown

-   4.13Ease of use
-   4.11Value for money
-   4.36Customer support
-   4.02Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Genius ERP](https://www.softwareadvice.com/manufacturing/genius-manufacturing-profile/)

4.3

[(207)](https://www.softwareadvice.com/manufacturing/genius-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.14Ease of use
-   4.25Value for money
-   4.23Customer support
-   4.23Functionality

Pricing

Starting at $3000.00 per year

Get Price

## Arena PLM Pricing and Plans

Arena PLM has two plans. Arena PLM Launch and Arena PLM Enterprise are custom-priced.

Free trial

Arena PLM Launch

Custom Quote Available

\*Additional fees apply

Arena PLM Launch plan includes:

-   BOM Management
-   Document Management
-   Change Management
-   Onshape-Arena Connection
-   Training Management\*
-   Secure Information Sharing
-   Secure Collaboration
-   Supplier Item Lookup - Octopart\*
-   Supplier Item Lookup - Silicon Expert\*
-   Analytics
-   Enhanced Homepage
-   5 Automations
-   Ecosystem Connectivity (Low-code, No-code, and API)
-   Marketplace Solutions\*
-   SSO\*
-   3 Workspaces
-   Unlimited Storage

Arena PLM Enterprise

Custom Quote Available

\*Training Management included with each Read or Write Read license.

Arena PLM Enterprise plan includes:

-   Requirements Management
-   3D CAD Visualization
-   Quality Management
-   Training Management\*
-   Tickets Management
-   Watermarking
-   Supplier Quality Management
-   Supplier Item Lookup - Octopart
-   Analytics Designer
-   Project Management
-   50 Automations
-   3 Machine Users
-   SSO
-   8 Workspaces

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Arena PLM pricing compare to alternatives?

Explore how Arena PLM's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Arena PLM4.4[(116)](https://www.softwareadvice.com/manufacturing/arena-plm-profile/reviews/) | Pricing available upon request | Available | Not available | 4.2 |
| [Propel](https://www.softwareadvice.com/manufacturing/propel-profile/)4.4[(63)](https://www.softwareadvice.com/manufacturing/propel-profile/reviews/) | $73.00 /user/mo | Available | Not available | 4.2 |
| [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)4.2[(2,086)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) | Pricing available upon request | Not available | Not available | 3.9 |
| [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)4.2[(1,133)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) | $229.00 /mo | Not available | Not available | 4.1 |
| [JobBOSS²](https://www.softwareadvice.com/manufacturing/jobboss2-profile/)4.2[(867)](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.1 |

Arena PLM4.4[(116)](https://www.softwareadvice.com/manufacturing/arena-plm-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Available

Free version

Not available

Value For Money

4.2

-   [Propel](https://www.softwareadvice.com/manufacturing/propel-profile/)4.4[(63)](https://www.softwareadvice.com/manufacturing/propel-profile/reviews/)
    
    * * *
    
    Starting price
    
    $73.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)4.2[(2,086)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.9
    
-   [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)4.2[(1,133)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)
    
    * * *
    
    Starting price
    
    $229.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.1
    
-   [JobBOSS²](https://www.softwareadvice.com/manufacturing/jobboss2-profile/)4.2[(867)](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.1
    

## Arena PLM Features

-   Popular features found in Product Lifecycle Management
    
    Bills of Material
    
    Change Management
    
    Collaboration Tools
    
    Compliance Management
    
    Design Management
    
    Document Management
    
    Project Management
    
    Quality Management
    
    Requirements Management
    
    Supplier Management
    
-   More features of Arena PLM
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Approval Process Control
    
    Approval Workflow
    
    Audit Management
    
    Audit Trail
    
    Bill of Material Analysis
    
    BOM Creation
    
    Commenting/Notes
    
    Components Tracking
    
    Cost Tracking
    
    Customizable Fields
    
    Customizable Reports
    
    Data Catalog
    
    Data Import/Export
    
    Data Visualization
    
    Document Storage
    
    Inventory Management
    
    Item Management
    
    Lifecycle Management
    
    Multi-level BOM
    
    Multi-Location
    
    Parts Management
    
    Price and Cost Calculations
    
    Prioritization
    
    Product Data Management
    
    Production Management
    
    Product Lifecycle Management
    
    Progress Tracking
    
    Quality Control
    
    Real-Time Data
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Search/Filter
    
    Single-level BOM
    
    Status Tracking
    
    Supply Chain Management
    
    Task Management
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Traceability
    
    Version Control
    
    Workflow Management
    

## Arena PLM Integrations

Jira

Integration rated undefined from -1 review

Onshape

Integration rated undefined from -1 review

CADTALK

Integration rated undefined from -1 review

Expandable ERP

Integration rated undefined from -1 review

Altium Develop

Integration rated undefined from -1 review

Sage 100

Integration rated undefined from -1 review

See all 11 integrations

## Arena PLM User Reviews

## Arena PLM customer ratings

- Overall rating: 4.4/5
- Total reviews: 116

### Rating distribution

- 5 stars: 60 reviews (52%)
- 4 stars: 43 reviews (37%)
- 3 stars: 10 reviews (9%)
- 2 stars: 3 reviews (3%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.2/5
- Value for money: 4.2/5
- Customer support: 4.5/5
- Functionality: 4.2/5

---

### Solid PLM Core, Held Back by a Clunky UI

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Machinery
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Arena PLM has been positive, with some room for improvement. The platform has been reliable for managing our BOMs, ECOs, and revision history, and its AI capabilities have been a real standout turning what used to be information overload into instant, actionable insight, which has saved time and improved decision making across the team. The main drawback has been the user interface, which can feel dated and less intuitive than modern SaaS tools, sometimes requiring extra clicks or workarounds to get the view we need. Overall, the substance of what Arena PLM delivers outweighs the friction of the interface, and it remains a solid core part of our PLM workflow.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Arena PLM is how its AI turns information overload into instant insight. With so much data spread across BOMs, ECOs, specs, and revisions, it used to take real effort to find what mattered. Arena's AI surfaces the relevant information right when I need it pulling context from change orders, part histories, and documentation without me having to dig through multiple screens or ask someone else on the team. It's made day-to-day work faster and given me more confidence that decisions are based on the full picture, not just what's easiest to find.

#### Cons

What I like least about Arena PLM is the user interface. It can feel dated and clunky compared to more modern SaaS tools navigation isn't always intuitive, and some workflows take more clicks than they should. There's also limited flexibility to customize views or dashboards to match how our team actually works, which means we sometimes build workarounds outside the system just to get a clearer picture of what we need.

---

### Arena PLM for Medical Devices

- Overall rating: 4/5
- Reviewer: David M.
- Industry: Medical Devices
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent tool and great value for the money. Integrates nicely with the Arena QMS module. Needs work on electronic Document Management System (eDMS).

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The audit management and the development of custom quality processes. Security is fully 21 CFR 11 compliant.

#### Cons

Lack of a complete document lifecycle management capability; i.e., from draft through review to approval.

#### Vendor response

Thank you for your review, David! We appreciate your continued partnership with Arena and hope you continue to see the benefits of our unifed PLM and QMS platform.

Replied August 2026

---

### A capable industry standard product that covers all necessary functionalities

- Overall rating: 4/5
- Reviewer: Tiffany C.
- Industry: Medical Devices
- Company size: 11-50 employees
- Product usage: 3-5 years · weekly
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's a little clunky but does what I need and is straightforward to learn how to use. There could be some changes that make it more user friendly but it does get the job done.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

After I learned how to use it and navigate, it's easy to do what I need. I don't feel like I'm unable to complete a task because the functionality isn't there. My company also uses Onshape and the integration for that is pretty good. I'm not involved in the Admin-side, but from what I can tell it seems very customizable.

#### Cons

There's a couple things in terms of UI that can be better. For example the search bar sometimes gets stuck in an "Advanced Search" that needs to be cleared/reset in order to get out of, and this is a thing at multiple companies that I've also seen disrupt my coworkers' workflow.

#### Vendor response

Thank you for taking the time to leave us a review, Tiffany! We're glad to hear you're benefitting from the Onshape-Arena Connection. Please do not hesitate to reach out to our success team for any support you may need. If you aren't already a member, we encourage you to join our Arena Customer Community, where we host regular Arena training sessions. You can reach out to us for more information on how to join!

Replied August 2026

---

### Bulk Item Addition Not Supported in Requests and Changes

- Overall rating: 4/5
- Reviewer: Nikhil C.
- Industry: Medical Devices
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Arena is good and I found it useful to use in our day to day operations .

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Features like Change management with its live status and BOM data for items are good. Also getting the history of an item is useful

#### Cons

Cannot add multiple items to a request at once. Need to add each item individually. The same is applicable to a change also

#### Vendor response

Thank you for leaving us a review, Nikhil. We're happy ot hear your experience with Arena has been overall positive and hope you continue to realize the benefits of our platform.

Replied August 2026

---

### Streamlined Data Management and Perfect Team Collaboration!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Medical Devices
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My general experience with Arena PLM during this activity was outstanding and incredibly eye-opening. It perfectly demonstrated how modern cloud software can solve traditional bottlenecks through robust data management and fluid, cross-functional team collaboration. Seeing how easily files are tracked, shared, and updated across global teams made it clear that this platform is a vital asset for any organization. The event was flawlessly executed, and it left me fully inspired and eager to implement these excellent management and collaboration tools into our daily engineering pipelines immediately.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What stood out to me the most during the activity was how effortlessly Arena PLM handles advanced data management and elevates team collaboration to a whole new level. It acts as a single, flawless source of truth where all product data, revisions, and engineering changes are centralized in real-time. I absolutely loved seeing how easily different departments can collaborate simultaneously without any risk of data silos or communication errors. The platform makes sharing information completely transparent, ensuring that every team member is always aligned and working with the most up-to-date documentation, which drastically improves overall efficiency and speed.

#### Cons

If I had to mention one thing, it would simply be that the session felt way too short to fully absorb all the incredible capabilities regarding data management and team collaboration. The live demonstrations were so engaging that I immediately wanted to spend hours running deep-dive simulations with large datasets and complex team workflows. There are absolutely no negative aspects to highlight about how the platform handles these processes, as it functions beautifully. I just left the activity wishing we had an extended, multi-day workshop to explore even more of its brilliant collaborative tools and automated data workflows.

#### Vendor response

Thank you for leaving us a detailed review, Sebastian! We're excited to see your enthusiasm for the platform and hope you continue to benefit from the visibility and collaboration Arena enables.

Replied August 2026

---

### A honest user feedback

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Medical Devices
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I didn't use the customer support yet, but the overall experience from customer point of view, it is a good PLM, the data management is a strenght over the competitors, but the customatization could be improved, for us it is a challenge the audit management, with more customizable features we could alignt our requirements easier. Security is a strenght as well, no bad comment about it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The last updated was pretty nice, the interfase have been change in a good way. Also the documentation visualization has improve as well.

#### Cons

I dont know about the money we paid for it, but as a eQMS it is a nice solution, but for the team the interfase is not as friendly as we can, I think the research motor could be improved and automate the salection when it's a quality record or ECO. so what I like least about arena is to look for an Quality record and manually must select quality to complete the research

#### Vendor response

Thank you for leaving us a review, Fausto! We're happy to hear you've enjoyed the latest release and appreciate your feedback about more customization for requirements management. Please do not hesitate to reach out to our team if you ever need support or have suggestions for our platform.

Replied August 2026

---

### Streamlined Product Lifecycle

- Overall rating: 5/5
- Reviewer: Vittal M.
- Industry: Medical Devices
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Arena PLM serves as a centralized product lifecycle management platform that streamlines product development by acting as a single source for comprehensive data management, including complex Bill of Materials (BOM) tracking, components, and revision histories. Its robust document management capabilities automate version control for engineering change orders (ECOs), quality documentation, and compliance records. In real time, driving seamless design reviews, accelerated approval workflows, and faster time-to-market.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Folder creation, Audit purposes to track the history, Team Collaboration, Data Management & Document Management

#### Cons

Widget customization would be of great help in place of pre-defined sizes that are currently provided.

---

### Review from an engineering user

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Medical Devices
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Arena is a decent product with an evolving user interface. They do listen, so be sure to send them comments/suggestions.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Arena is a useful document control/management tool with a straightforward training module system. As an engineer who uses the Change Control, Items, and Project modules, Arena has a decent search interface with an evolving user interface.

#### Cons

The usability of Arena is decent, but it's seemingly two steps forward, one step backwards. They're as likely to break a useful feature as to resolve an existing headache, but they're trending towards an ever more useful product.

#### Vendor response

Thank you for taking the time to leave us a review! We're happy that you find our system useful and appreciate your feedback to help our platform evolve.

Replied August 2026

---

### Fast, easy, reliable.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use ARENA PLM every day, often multiple times per day. It is much more reliable and easier to use (less problematic) than the other programs I use, especially the Microsoft office suite.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I has all the information (documentation, drawings, suppliers, change history) for our products. Finding (search) what I need is fast and easy. Making changes is easy. Since it is internet based, remote access is easy.

#### Cons

I know of no way to make changes/corrections for typos or spelling errors except by item by item. A global change/correction ability would be very useful.

#### Vendor response

Leonard, thank you for leaving us a review. We're happy that you find Arena useful for your everyday work and appreciate your feedback regarding a global change ability.

Replied August 2026

---

### Arena: The Best PLM

- Overall rating: 5/5
- Reviewer: Cindy L.
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Item and BOM Management is very intuitive. Import templates allow for ease of use. Any additional attributes desired or required (RoHS, WEEE, AEC-Q, etc.) can be added and set to required or optional. Compliance requirements can be set up as attributes on items. Automatic redlined BOMs (when importing a BOM on an already released BOM) make it easy to see what has changed. There is also a BOM compare option that compared from Revision to Revision or a BOM to a different BOM. The Training Module is great because it's tied to the released SOP'x, WI's and any documentation that requires training. Re-Training can be set up at regular intervals. This reduces the need for a separate training LMS tool and the need for another headcount in HR to manage a certain portion of employee training. The Change module is interactive for CCB members and reduces or eliminates the need for an actual meeting. Change request module allows for pre-review prior to submitting the actual change. Types of changes are ECO, DCO, MCO and deviations. You can add other types of changes as may be required by your company. Tracking status of the changes is a breeze. Again, additional requirements can be added to the out of the box templates on the administrator side. The ability to share releases and changes with Suppliers speeds up manufacturing. There is an ability to allow suppliers to submit requests in the request module and to participate in the change process saves time if errors are found. We regularly have the supplier participate in the "implementation" of changes prior to closing a change. I like that all correspondence is recorded. The Quality Module helps track quality, (i.e. NCMR's, CAR's, CAPA, etc.) We even set up an incoming QC template for BUY parts to record details. We built out APQP to track stage gate release process and that worked really well. Deliverable files can be uploaded and tracking at each stage is visible for final sign off of the stage It's very easy to train users to use whichever module they need to work with. On the administrative side it is easy to set up, add requirements, and configure to whatever works for your company. On the Arena side, I like that backups are completed on their end, servers are configured on their end. this eliminates the need for IT to do this work.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that Arena is easy to use, the integration between the various modules, that it is hosted, and that upgrades are automatic. Customer Service is far and above the best. The ISO auditors like that it makes their job easier and faster.

#### Cons

There isn't anything I don't like about the tool or the support teams. Item and BOM Management is very intuitive. Import templates allow for ease of use. Any additional attributes desired or required (RoHS, WEEE, AEC-Q, etc.) can be added and set to required or optional. Compliance requirements can be set up as attributes on items. Automatic redlined BOMs (when importing a BOM on an already released BOM) make it easy to see what has changed. There is also a BOM compare option that compared from Revision to Revision or a BOM to a different BOM. The Training Module is great because it's tied to the released SOP'x, WI's and any documentation that requires training. Re-Training can be set up at regular intervals. This reduces the need for a separate training LMS tool and the need for another headcount in HR to manage a certain portion of employee training. The Change module is interactive for CCB members and reduces or eliminates the need for an actual meeting. Change request module allows for pre-review prior to submitting the actual change. Types of changes are ECO, DCO, MCO and deviations. You can add other types of changes as may be required by your company. Tracking status of the changes is a breeze. Again, additional requirements can be added to the out of the box templates on the administrator side. The ability to share releases and changes with Suppliers speeds up manufacturing. There is an ability to allow suppliers to submit requests in the request module and to participate in the change process saves time if errors are found. We regularly have the supplier participate in the "implementation" of changes prior to closing a change. I like that all correspondence is recorded. The Quality Module helps track quality, (i.e. NCMR's, CAR's, CAPA, etc.) We even set up an incoming QC template for BUY parts to record details. We built out APQP to track stage gate release process and that worked really well. Deliverable files can be uploaded and tracking at each stage is visible for final sign off of the stage It's very easy to train users to use whichever module they need to work with. On the administrative side it is easy to set up, add requirements, and configure to whatever works for your company. On the Arena side, I like that backups are completed on their end, servers are configured on their end. this eliminates the need for IT to do this work.

#### Vendor response

Cindy, Thank you for your detailed review of Arena. We're happy to hear you've benefited from Arena's Item, BOM, Quality, and Change management capabilities and can always find the help you need with our support team!

Replied June 2026

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