Arena PLM Software

Recent Updates Have Improved it, but still missing bulk vendor permissions update

Pros

Approval signature flow works very well. Analytics is very powerful, but of course it comes at extra cost

Cons

The notification emails are too frequent and can be very cryptic as one learns the system. There is not bulk permissions update, so when vendor has a new person come on board, that person has to be manually added one-by-one to every Engineering Change Order they need to view.

Easy to use, very user friendly software.

Pros

I use the software since 2014 and I love it. As I already mentioned, it's super user friendly and it takes no time to work comfortable with it. I contact support service few times and received the feedback in less then 24 hours. I like that developers listens users inquiries and improve Arena in new releases. Also it's very important that they provide webinars before software updates and send video that Administrators can share to all users.

Cons

It's hard to say because the product is great. However I wish it would be less limitation with number of items mass uploading. For example sometimes our ECOs have more then 100 items but we can not upload more then 50 in one shot

Feature rich Web 2.0 application for product lifecycle management

Product is continuously improving

Pros

Greate once you understand how to use it. Easy to use, reliable, cloud provisioned.

Help and support are available online, training videos, too.

Cons

Hard to learn, difficult for users who are familiar with rich application interfaces.

It's a hard sell for people used to modern applications.

It needs some efforts to start with it, but it worth it.

Good product organization, and control of the history of all revisions for all components, even their end of life. Suppliers use it as well.

Pros

THat after you add your products, then easily you can find each detail in it and the history review.

Cons

The time it needed to learn the process, and start to implement it. but it is like that when you start to learn a new process.

Great for planning an expansion without risking huge CapEx.

Overall this is a really great product. The high level actions are easy to understand, and there are even graphics that can be used as specific inputs and outputs so that a presentation can have products rather than widgets. Also, the negatives of the strange statistical anomalies really are not a big deal. An experienced operations manager or engineer will know what to pay attention to and what is noise.

Pros

This program's biggest upside is its ability to provide a testing ground for potential upgrades, expansions, or new factories, facilities, etc. without needing to spend huge dollars on a physical pilot or building or the labor cost of a time study or statistical analysis from a Black Belt or other highly paid employee

Cons

Some of the random variables do not take into account reality well enough. I understand that true AI is not possible right now, but the fact is that purely statistics based tools can produce results that would never occur in the real world (i.e. A factory only attempts to build 3 units in an entire day and 3,000 the next day because it is possible in a Poisson Process).

Arena can be tricky to navigate

Pros

Arena is available to store a lot of information and if used properly, should be able to house all of the documents and product data one might require.

Cons

The search function in Arena is difficult to use and is a little too particular, especially if the wording isn't exact.

Software has automated the training function well however still missing certain features.

Automation of document control and training.

Pros

Trackability. I can keep track of who has been trained, when and what is open. Can eliminate paper training records, especially since the system is managed on 2 coasts.

Cons

Document control, change control a bit complicated-too many steps. Not very intuitive. Have to go from one screen to another.

Good to can organise the project and everything involved in it.

Pros

Good organised, and after a while can find everything I need, good with this notification list so I can follow all emails I received from ARENA and the action point I have there.

Cons

Needs continuously use to can remember all functions and features, sometimes it is too many steps to go through before adding any item.

Very good system once you learn it, routing a bit complex for change orders.

Esig with all records and as EDMS both for Design and Production, Training records consolidated for those records, now ad hoc capability for external training records.

Pros

Training system now available, configurable for design and production environment. The company appears to listen and be responsive to problems when encountered in the released product.

Cons

Training system does not allow cloning for job specific tasks to be combined for higher level employees that perform multiple functions.

Good

Pros

Simple and easy to use and access. Our users easily to find information and document they looking for.

Ease to use the software

Pros

Visibility on key information that we need and ease in the set up of new account for access . Turn around time is short and approval process is easy to manage

Cons

No historical record on pricing and Arena pricing could only keep the price of one source , does not allow weighted cost for dual or multiple sources .

Arena has been a great tool for transitioning from no PLM to being able manage our products globally

Organization. The software has helped me organize and manage all of our part numbers. It has also allowed me to share the most up to date, and controlled information with our suppliers.

Pros

The learning curve is not too steep and the Arena team is regularly improving the functionality.
Additionally the customer support has been top notch

Cons

Management of suppliers and sharing information (especially files) with suppliers leaves some room for improvement. Another key improvement would be improving the already useful search function to be able to exclude items from a search.

Easy to use cloud-based PLM system provides a stable and reliable source for controlled data

Reliable PLM controls

Pros

Mature software with many quick views and links to related information. Easy to train users, intuitive interface

Cons

Report writer is old and awkward and needs overhaul. Inability to provide searches/filters/reports based on stage of route for change orders.

Arena is a FANTASTIC solution for the small to midsize company

Ability to manage the product record and collaborate with supply chain partners

Pros

In the startup environment with fewer than fifty employee Arena is simple to deploy, maintain, and exceptional for collaborating with key supply chain partners. Arena's ability to scale with the growth of the company and our expanding supply chain is critical to our success.

As the company evolves and grown to more that 200 employees, Arena can evolve and keep pace when your business model. The ability to add additional features such as Quality, speaks well for the capability of the Arena Solution to grow.

Cons

As an Arena system administrator and user I would like to see more flexibility to develop custom work flows. The stage one, stage two methodology is perfect for managing the review and release process gates. However, I need the ability to customize the workflow after the change orders has been released and locked.

There is a need for review and approval after release with supply chain partners that can not be addressed and part of the Implementation process.

Great support thru the initial setup process, no issues at any time with the system after.

Pros

Ease of use for new users. Full customization of all fields to meet our specific needs without having to develop anything.

Cons

The inability to create new items in bulk. Ie. if you create this type of part you also need these 4 other parts no matter what. The ability to have a macro type option to do some of these multiple part creations would be great.

Very easy to get started and arrange Arena standard systems to match our way of working

All documentation in one place with all spec's and info attached to the BOM. Creates overview, peace of mind, reduces time to search for info, reduces confusion in the organization etc etc

Pros

Minimal set up, only create settings to match our need, and all files, data and info is linked to items so all info is in one place

Cons

Some User interface details, like the multifunction back key, top right corner is not so intuitive, i often need to explain the function. Moving from one item one level up in the BOM is not so easy, so moving between multileve partlists is not so intuitive. Editing BOM/spec can only be done when you in that level, so you have to first go into the subassy to be bale to add/remove items. There must be a way that this is not needed so you can do it anytime as long as you see the item you want to modify.

Had a positive experience using the software, and keeps a great record of the history of changes.

Pros

Ties items and assemblies together to find full history of the changes, ECO's, and Deviations. The new changes included a header change to show the progress of the ECO, which helps to view the status.

Cons

Sometimes hard to navigate and search for requested items. The "Changes" View doesn't show a list of items, so unless you know what you're searching for specifically, it is hard to see it on the changes tab.

Intuitive, easy to use and flexible

Pros

- The advanced search tool I like the most. It helps me to filter what I need for change orders or part numbers regarding to any given attributes.
- I also like the that you can customize attributes for ECRs, ECOs and items

Cons

Product revision control is a bit too manual (no auto-rev-up for parent items). Some GUI at the request level is confusing.

Arena provides a high degree of value; lots of functionality relative to the cost.

We aren't using all the potential benefits at present, but are working to take advantage of them. It is a solid tool for Configuration Management; we are just starting to use some of the capabilities that go beyond classic CM.

Pros

This tool allows an organization with limited Configuration Management experience to do an effective job of CM.

Cons

Some of the user interfaces could be improved to be more intuitive for those unfamiliar with CM or databases, but this is more a user training issue.

Review Arena PLM

It provided the client, Acclarent with a platform for management of documents within their product life cycle.

Pros

(Relative) ease of use. I am stating this based on a requirement to say at least one positive thing about SAAS.

Cons

Product claims that are marginal at best. Ability of the organization to maintain a validated state.