Process Director vs IFS Cloud

RATING:

4.5

(40)

Process Director has 40 reviews and a rating of 4.55 / 5 stars vs IFS Cloud which has 30 reviews and a rating of 3.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
3.9 (30)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 22, 2022
April 12, 2024
Pros/Cons
  • Pros

  • Process Director switches the focus from custom solutions development to business process optimization.
  • I like that through the WYSIWYG editor you can quickly build and create forms and assign each field visibility and access.
  • Cons

  • Support when errors occur can be cumbersome. I don't have much experience in this area, so replicating errors, getting logs to capture the info, and deciphering the errors is time consuming.
  • Troubleshooting issues - sometimes finding root cause is difficult. Bug fixes not clearly communicated as to how they were addressed in the next software release.
Read all user reviews
  • Pros

  • Good training options, support response if fairly quick. Once you learn to 'think like IFS' navigation is pretty easy.
  • We like the flexibility as well as the stability.
  • Cons

  • The most trouble I had is searching for past data.
  • I don't know if IFS was the right choice when we selected an ERP, but after the time and money invested it is what we're 'stuck' with.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2017

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos