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Starting price:
$150.00
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Configure One User Reviews
OVERALL RATING
Showing 1 - 5 of 48 reviews

Marvin
Verified reviewer
Company size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source: Capterra
December 2019
Great tool for custom solutions
We build and integrate custom power systems and this software allows us and our customer to select the correct parts and options. This also allows us to monitor the cost and profit margin for each project.
Pros
The ability to manipulate the interface to do what you need it to do. The ease of use is fantastic for the end user.
Cons
I really don’t have anything negative to say about this software.

Response from Configure One
Thanks you, we appreciate your kind words! We work hard on maximizing usability, and user adoption - I'm glad it comes through in your implementation!!
Replied December 2019

Enrico
Verified reviewer
Company size: 10,000+ employees
Industry: Farming
Time used: More than 2 years
Review Source: Capterra
December 2019
Strong partner
I always had a good relationship with Configure One Team, he supported me to match the business goals and build a new technology structure for the companies I worked in.
Pros
The software includes lots of functionalities and this helps to fit to different industrial sectors. It can be used worldwide harmonizing processes and documents in an unique platform. It can be integrated with CRM and ERP tools building a comprehensive user experience for both internal and external users.
Cons
Probably a new method to manage the translations must be considered, specifically user interface and quote template translations. Local support teams to be considered in the future.
Reasons for choosing Configure One
Configure One provides more standard functionalities and can be customized matching all the business needs.
Reasons for switching to Configure One
Configure One brought the company to the next step of the technology transformation.

Response from Configure One
Thanks for taking time to leave a review, Enrico, we always appreciate hearing from our customers about their experience with the product!! -Mick McDonnell, VP Product Development
Replied January 2020
Anonymous
Company size: 51-200 employees
Time used: Less than 2 years
Review Source: Capterra
December 2019
Over promised and Underdelivered
Overall, they are very responsive, and relatively robust. They offer a suite of features, some more stable than others. Integrations with other software can be cumbersome, and buggy at times.
Pros
It was easy to use for a beginner to learn. The users are able to create input charts that drive by filter. This is a very useful tool if the users already have data driven tables. And you are able to import them directly into the application. With the right people you are able to make a quick implementation. Also, they give you direct access to writing queries.
Cons
Configure one offers a variety of features. Some of the features that our company was sold on, were over-promised and under-delivered; often needing customization that was costly, and buggy. Configure One tends to steer you in their direction for training and extra features that cost a lot of money, and may not be architecturally sound enough to support your implementation. If you use Configure One, be aware of what you can do with the out-of-box functionality first, before using other training.
Reasons for choosing Configure One
The ability to integrate with Netsuite.

Response from Configure One
Thanks for leaving a review, and for your candor. I would very much like to get to the bottom of your comments regarding being over-promised. Please contact me so that I can focus energy on making things right; please trust that we'll do everything possible to ensure you're amazed at our product and our service offerings.
Replied December 2019
Nathan
Company size: 51-200 employees
Industry: Wholesale
Time used: More than 2 years
Review Source: Capterra
January 2020
Distribution
Pros
Configurator Cloud Based Link to Salesforce Ability to come up with templates.
Cons
The Amount of mouse Clicks required. Software feels optimized for Large complex configurations. Struggled with finding efficient ways of adding lots of salable items.
Reasons for choosing Configure One
Wasn't based on heavy user subscriptions. Dedicated staff to customize for our requirements.

Response from Configure One
Thank you for taking the time to add a review, Nathan! We appreciate your feedback, both good and bad! While I'm not incredibly familiar with your implementation, have you considered Quick Entry (to quickly add successive configurations to a quote), or the e-catalog to quickly find and add non-configurable/salable items to quotes? Know that we're always looking for ways to make the product easier to use, and I'll share this info with the team so we can focus some efforts on the points you've made. Kind regards, Mick McDonnell, VP Product Development
Replied January 2020
Travis
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
December 2019
Great guided quoting
Configure one streamlined our quoting process and helped us get new sales people productive more quickly.
Pros
Very easy to navigate through and build a quote quickly.
Cons
Minimal amount of supported CRMs that can work with it.
Reasons for choosing Configure One
It integrated better to Netsuite.
Reasons for switching to Configure One
We moved Netsuite for our CRM and accounting.

Response from Configure One
We appreciate your taking the time to submit a review and for the kind words you shared. Paraphrasing,but 'streamlining quoting processes and making people more productive' is at the core of what we do! Regarding CRM integration, for those products that we don't have a standard integration available for, we have an 'any to any' integration framework that you can use, or we can help you do it. Please let me know if you'd like to learn more.
Replied December 2019