We build and integrate custom power systems and this software allows us and our customer to select the correct parts and options. This also allows us to monitor the cost and profit margin for each project.

The ability to manipulate the interface to do what you need it to do. The ease of use is fantastic for the end user.

I really don’t have anything negative to say about this software.

I always had a good relationship with Configure One Team, he supported me to match the business goals and build a new technology structure for the companies I worked in.

The software includes lots of functionalities and this helps to fit to different industrial sectors. It can be used worldwide harmonizing processes and documents in an unique platform. It can be integrated with CRM and ERP tools building a comprehensive user experience for both internal and external users.

Probably a new method to manage the translations must be considered, specifically user interface and quote template translations. Local support teams to be considered in the future.

Overall, they are very responsive, and relatively robust. They offer a suite of features, some more stable than others. Integrations with other software can be cumbersome, and buggy at times.

It was easy to use for a beginner to learn. The users are able to create input charts that drive by filter. This is a very useful tool if the users already have data driven tables. And you are able to import them directly into the application. With the right people you are able to make a quick implementation. Also, they give you direct access to writing queries.

Configure one offers a variety of features. Some of the features that our company was sold on, were over-promised and under-delivered; often needing customization that was costly, and buggy. Configure One tends to steer you in their direction for training and extra features that cost a lot of money, and may not be architecturally sound enough to support your implementation. If you use Configure One, be aware of what you can do with the out-of-box functionality first, before using other training.

Configurator Cloud Based Link to Salesforce Ability to come up with templates.

The Amount of mouse Clicks required. Software feels optimized for Large complex configurations. Struggled with finding efficient ways of adding lots of salable items.

Configure one streamlined our quoting process and helped us get new sales people productive more quickly.

Very easy to navigate through and build a quote quickly.

Minimal amount of supported CRMs that can work with it.

We have a highly customizable product that still must function within the bounds of industry standards and physical capabilities. Both of which are not the same. Configure One allowed us to reduce our quotation time to minutes instead of days for 90% of our quotes. The customer service during configuration and implementation was amazing. Our assigned consultant [SENSITIVE CONTENT HIDDEN] was quick to respond to questions and issues; usually within an hour. I enjoyed the "mentor" approach both [SENSITIVE CONTENT HIDDEN] used to guide our company to get the most efficient use out of the software. They were able to supply various configuration options for different items such as quotes, BOMs, and pricing while weighing the pros and cons specific to our needs. For implementation, I would suggest having an admin with experience in HTML, CSS, and JavaScript. It's not required, but will likely speed up the implementation process. Configure One provides excellent customization services or user training as necessary.

The admin and user training is very thorough. The customer service during configuration and implementation is the best I've ever experienced from any software company. The software is easy to navigate and once the general software structure and processes are understood, it's fairly easy to configure and implement.

While comprehensive, the software is not a one-size-fits-all application. It would be unfair to expect it to conform to everything we do exactly as we do it. As with most software applications, compromises need to be made. With that said, Configure One does offer customizations that would have solved our needs but we chose to go the customer implementation route. Of all the configuration software we researched, Configure One met most of our requirements by a large margin.

Very good, easy to customize, easy to use. It's wonderful to convey its value to customer

I really like the hands-on approach to this program. The ability to actually configure (pardon the pun) and customize all the features is, in my view, important, very important.

I do not like the entry level price, it mean a cost too high to entry level for SMB. The licensing should be in my view lower to cost.

Experience has been great. The C1 team’s knowledge is second to none. They always help when we need it.

I like that it has the ability to be customized to fit our industry. We can make the program ours and create features solely for us.

Its integration with NetSuite. Which is not really Configure Ones fault. I wish there were more options and flexibility between the two partners.

We are trying to help our guide our sales personnel through a list of questions that will determine which machine is the proper machine to sell the customer. The hope is that, as we grow as a company, this tool will help distributors and new sales people to choose the right machine for the customer's application. We also hope to use this tool in the future to speed up the manufacturing process by integrating it with an ERP. Even though we only have one portion of this in production so far, it has already helped us re-evaluate and improve our current processes.

It is very easy to use. We were able to get portions of our configurator into production in less than 4 months. The team that I work with at Configure One are very helpful and knowledgeable.

The help menus do not have enough information. The HTML coding help menus also needs to be improved.

Overall we have used ConfigureOne for many years now. It's a global tool, and deployed across multiple countries.

Good integration with Salesforce and a lot of customization possible if you have the skillset.

Expensive for custom projects if you want to taylor to your business.

Configure One product is very easy to use and to learn its functionality. It doesn't require to know specific programming Languages so that means companies don't need specialized programmers or developers to use this software. I'm Industrial Engineer and really just you need basic principles of programming to use this software. The following functionalities are helping to the company to meet with the customer's requirements in the manufacturing process. Routing functionality helps us to pass manufacturing data on items specified on BOM. Also Item Family creation helps to create unique part numbers used for a specific order or contract. Also input attributes is very helpful to define features of the variables/input received. Inputs helps to pass parameters used on PLC Machines. But I would like to see more validations that helps to prevent syntax errors, formatting, typos, redundancies and other common issues that the user commits unconsciously when is creating the product rules. In general the software is very helpful for any company that need meet with process requirements and their customer's satisfaction.

1.-The most important thing in this software is, the user doesn't need to know an specific programming language only the logic operands to create criteria and logic to select part numbers or validate scenarios. 2.-Easy to use and learn. 3.-Friendly screens. 4.-Easy to open multiple Windows/Tabs so you can work in different tasks at the same time. 5.-Software works with different Web Browsers like IE and Google Chrome. 6.-Routings attached to BOM skeleton to have a better control.

There are some basic functionalities that will be great that system can have it like: 1.-Parenthesis Validation on BOM Logic. 2.-Effectivity Rules on BOM Skeleton Maintenance and BOM Logic Item. In order to control changes. 3.-To have a better and faster search engine i.e. Item Master Maintenance, Where Used Report. Some browsers not have sequence order and It's so difficult to find the value to filter. 4.-Where Used Report for Driven.

The software is hard to implement and requires programming skills. The ConfigureOne team is very knowledgeable and able to assist with the development process.

The ability to configure or design your product and see the resulting image immediately is the feature most appreciated by our customers. From the company perspective, we most appreciate the integration with our ERP system so product and pricing information is updated automatically.

The unnecessary complexity of moving from a configuration to an order. The administration is not user friendly and requires a significant investment in time to learn to use it.

It eliminates the "human" element from our daily processes; because CFG1 has a rules engine, it takes more time for initial set-up than it did in the past, but once a product is set up and all of the rules are defined, any user can configure a product without having to have a product expert check that the rules were followed or that the configuration was created correctly.

I wish the training had been more robust. I know that there are several aspects of the software that we are not using simply because we don't understand certain features and elements. The training was fairly narrow and once it's over, there is not a great opportunity to learn about the unknown features without spending hours on the phone with the CFG1 team. Also, some areas of the software have helpful information pop-ups, but others have either nothing or a very vague description of what the feature is and how to use it. It's a shame because I think we would get a lot more out of the software if there were better instructional materials and demonstrations on how to use each feature.

Overly expensive per ticket charges.

I'm leaving the company next week and dont have to work with it again.

The complexity to do simple tasks is frustrating

Quoting system seems bulky and hard to use. Support has been an issue. Customizations were difficult to communicate and targets were overpromised.

The configurator seems strong, very diverse and can do what we need.

User interface is confusing and hard to change. You need an experienced web developer to write the CSS to modify your site.

The ease of setting up new inputs, products, adding the results and use of the logic.

The automatic logged out error keeps popping up now and again (regardless the use of browser and open programs). Too bad the level of discount cannot be arranged in C1 in the way we need it (standard functionallity). The set-up of our 4- and 6- numbers is pretty complex and time consuming. Would be nice if this could be simplified.

Versatility and overall implementation is accessible. Customer service is really good to match the software capabilities to business needs.

Processes can be a little complicated to follow. Implementation for certain options can be time consuming and alternatives can be difficult to accomplish. Understanding the program reach is not straight forward.