About ekos

Ekos is a cloud-based business management software solution designed to help craft producers of beer, wine, and cider manage their day-to-day operations in inventory, production, sales, and accounting. Partnered with makers in 40 countries, the Ekos software is designed and built to help organize and operate craft businesses more efficiently and profitably, delivering insights unavailable from spreadsheets and traditional methods. Features include real-time inventory management, production scheduling, automatic costing, pipeline management, integrated CRM, financial management tools, simple reporting, custom dashboards, and more. 

With Ekos, craft manufacturers can track and update supplies, raw materials, and finished goods using real-time inv...


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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of ekos

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

October 2019

Dan from Container Brewing

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Always improving, top notch support, and great for the price.

Pros

It does everything we need, and is cloud based which is fantastic. Integrates with the other systems we need it to as well.

Cons

Wish it was a bit faster, and a bit more "web 2.0" in that there are a lot of clicks needed to get to certain places. A little unintuitive at times, but it is always getting better.

August 2019

Daniel from Legion Brewing Company

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Highly Recommend

Ekos is a constantly evolving, growing, and improving software that only gets better. I can't recommend them enough.

Pros

Their customer support is quick, friendly, and helpful (despite what others have said on this page). The features are never ending, therefore it may take a person quite some time to learn. Don't fret. I've been using the software daily for over 2 1/2 years and I'm still learning things. Anytime I have an issue, I just reach out to their support staff who returns my email in an hour or less typically. The best way to get a valuable response is to thoroughly describe your question or issue and include screen shots. They will almost always be able to figure out the issue immediately.

Cons

Because the software is constantly evolving and improving there can be some bugs that are challenging to work around. These issues can easily be solved by contacting Ekos Support, however.

June 2019

Andrew from Ethereal Brewing

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

June 2019

Stay away

We are looking for a new platform.

Pros

Pass. I would say the price, but you get what you pay for.

Cons

We have had a very similar experience as executive. Their "customer service" is just a forum with a webinar sprinkled in. We asked for a "bootcamp" style run through to which we got no response. We recently upgraded to their "new" ekos and found that we made a grave mistake. Yes we did ask for them to wipe ekos clean to start fresh. Yes they did tell us what that would get rid of. So we exported the files. We got the email that we were upgraded and ready to go Friday morning. When we went to get things ready for taxes that Sunday, 2 days later, we realized that our invoices didn't export properly. So we called first thing Monday morning to see if they could help. Turns out they only keep back ups for 2 days. When I spoke with "customer service" they just kept saying, we told you what would happen, we said everything would be gone, you shouldn't have relied on us for a back up. I knew everything would be gone. I didn't PLAN on relying on them for a back up. That's why its called a back up. We weren't relying on a back up, we weren't planning to use a back up. Back ups are created for when things go wrong. Something went wrong, and the next business day, we asked for help. Their "customer service" said that it was basically our fault and they aren't responsible for helping us recover that data. That data was all of our info to fill out for state and federal taxes. They deleted it after 2 days on a Sunday. Sign up at your own risk.

December 2019

Thomas from Fairweather Brewing Company

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

December 2019

EKOS - The only software of its kind!

Pros

EKOS is an industry specific software that provides all the features you need while operating a brewing company. It covers everything to monitor and execute backend operations from the production of your product, packaging, sales, distribution. My role as a Sales Rep with the brewery has been streamlined with this software. I can fulfill sales orders from my mobile device using the EKOS app, or from my laptop, making anywhere in the world my mobile sales office. EKOS provides up to date inventory of products, so sales are not made unless the product is available. The software also provides me with a view of our production facility, so I can inform my customers on what we are currently working on and what till be available soon. This software is the heart beat of our brewery, helping us run a smooth operation everyday.

Cons

The software sometimes has a quirks, they are usually minor and can be figured out, but none the less it does have it moments. The EKOS app needs some improvement for smoother operation in the field, desktop version runs much more smooth.

October 2019

BRENT from FAIRWEATHER BREWING COMPANY

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Unmatched customer service

Ekos runs our brewery!

Pros

The software is continually being tweaked to match the needs of customers, and the support team is incredibly helpful.

Cons

Regional tax on purchases not available.

Reasons for Choosing ekos

Price, recommendations, ease of use.