Ekos

RATING:

4.3

(57)

About Ekos

Ekos is a cloud-based business management software solution designed to help craft producers of beer, wine, and cider manage their day-to-day operations in inventory, production, sales, and accounting. Partnered with makers in 40 countries, the Ekos software is designed and built to help organize and operate craft businesses more efficiently and profitably, delivering insights unavailable from spreadsheets and traditional methods. Features include real-time inventory management, production scheduling, automatic costing, pipeline management, integrated CRM, financial management tools, simple reporting, custom dashboards, and more. With Ekos, craft manufacturers can track and update supplies, raw materials, and finished goods using real-time inventory reporting tool...

Ekos Pricing

With custom pricing options to fit your unique needs, Ekos offers craft producers an end-to-end system to manage inventory, production, sales, and accounting.

Starting price: 

$7,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Manage custom recipes & batches

Ekos Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Ekos

1 - 5 of 57 Reviews

User Profile

Dan

Verified reviewer

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Ekos is a great all in one solution

Overall a solid 8/10 experience. The people are great to work with and they do listen to feedback.

PROS

One stop system for tracking inputs to outputs and all points in-between.

CONS

Unwarranted cost increases. While Ekos is still lower than many other offerings, to just increase pricing cause it’s needed from their business standpoint is frustrating. Add more functionality and improve quality and make the increase have a reason.

Reason for choosing Ekos

The full package functionality that Ekos offered won out over others.

Cesar

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Using Ekos from the start

PROS

The ability to do almost everything we need to do in the brewery and track it back as needed. The reporting is another great aspect. It is overwhelming at first, but once you get used to the way it is structured, it give you a lot of possibilities.

CONS

The layout of the software may be a bit overwhelming for beginners and busy production users, but given enough training and on the job usage our users became fairly proficient.

Reason for choosing Ekos

Familiarity with the product

Reasons for switching to Ekos

We had Ekos and decided to try another product. Unfortunately we had not the best experience with all the needs we had and switched back. Ekos integration with quickbooks is robust and trustworthy and the ability to so production, planning, and sales all in one platform with multiple sites is another feature we cannot live without.

Andrew

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2019

Stay away

We are looking for a new platform.

PROS

Pass. I would say the price, but you get what you pay for.

CONS

We have had a very similar experience as executive. Their "customer service" is just a forum with a webinar sprinkled in. We asked for a "bootcamp" style run through to which we got no response. We recently upgraded to their "new" ekos and found that we made a grave mistake. Yes we did ask for them to wipe ekos clean to start fresh. Yes they did tell us what that would get rid of. So we exported the files. We got the email that we were upgraded and ready to go Friday morning. When we went to get things ready for taxes that Sunday, 2 days later, we realized that our invoices didn't export properly. So we called first thing Monday morning to see if they could help. Turns out they only keep back ups for 2 days. When I spoke with "customer service" they just kept saying, we told you what would happen, we said everything would be gone, you shouldn't have relied on us for a back up. I knew everything would be gone. I didn't PLAN on relying on them for a back up. That's why its called a back up. We weren't relying on a back up, we weren't planning to use a back up. Back ups are created for when things go wrong. Something went wrong, and the next business day, we asked for help. Their "customer service" said that it was basically our fault and they aren't responsible for helping us recover that data. That data was all of our info to fill out for state and federal taxes. They deleted it after 2 days on a Sunday. Sign up at your own risk.

Vendor Response

Hi, Thank you for your feedback, we strive to provide the best experience. We will be sure to have your customer success manager reach out to schedule time to learn more.

Replied January 2022

Marcus

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Best Brewery Software for Quickbooks Integration

We are very pleased with the overall Ekos experience, which is light years ahead of our previous software and allows us to unlock greater productivity and organization without paying for a centralized ERP system.

PROS

The software interface is extremely user friendly, resulting in faster implementation and more employee productivity.

CONS

I would love to see graphing functions added as we enter alot of data into the software that could readily be converted into visuals for production, sales, and quality control.

Reason for choosing Ekos

The cost was lower than some of the centralized ERP systems we reviewed, and by allowing us to maintain existing accounting software our onboarding/training process was smoother.

Reasons for switching to Ekos

The older software was failing to accurate track cost of goods, and support was waning.

Vendor Response

Hi Marcus, Thank you for your feedback! We appreciate you taking the time to share your experience with Ekos and look forward to continuing to provide a positive user experience for you and your team.

Replied April 2022

Colin

Wine and Spirits, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Ekos works great for breweries

Ekos is a great CRM software, and overall great tool for a brewery of any size. You can keep all your information in this one program, and unlimited users can get a ton of value out of Ekos.

PROS

'Order Hub' is a fantastic one-of-a-kind feature from Ekos, allowing customers to place orders in an Amazon-type environment.

CONS

I'd really like Ekos to have an auto-save feature. Remembering to click save after I do something important can be tedious

Reasons for switching to Ekos

We felt the old software was ancient and faulty. We wanted a more up to date platform that felt new, young, and exciting. The customer support from Ekos has been outstanding!