Kinetic Software

Find out more:

1

Recommendations

FrontRunners 2021

Find out more:

About Kinetic

Kinetic (the new name for Epicor ERP) is the cloud ERP solution built with manufacturers, for manufacturers. Epicor offers a cloud ERP platform with deployment flexibility (cloud, on-premise, hybrid) that provides manufacturers with robust capabilities for job costing, supply chain, inventory control, pre-production materials planning and manufacturing execution (MES) to help make profitable decisions in the manufacturing environment. Kinetic supports any discrete manufacturer with more than $1 million in annual revenue. Businesses with more precise needs and demand for customization can opt for the system’s additional modules for supply chain management, financial management, product lifecycle management (PLM), business performance management (BPM), customer relations...
Close

Image 1 of 5

Kinetic production monitor

Kinetic User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3.5

Customer support

3

Functionality

4

Showing 1 - 5 of 160 reviews

User Profile

Jeff

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Exceptional ERP Software for Manufacturers

Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic. The software is simply to use, extremely flexible, and the ways that the data can be extracted (reports, BAQ's, and Dashboards) make it a VERY powerful analysis tool when the time to enter data is done properly. The support team is also fantastic...and while maintenance and support is expensive, it's worth it and you get what you pay for.

Pros

Epicor is extremely flexible right out of the box, and is exceptionally strong in the areas of managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing, and Order Entry. It also has the ability to have customized development, and things like the Epicor BAQ's, Dashboards, and Business Activity Manager features allow customizes information, exportable grids, and notifications to be setup by administrators and even end users as these modules are user-friendly and fairly intuitive! The Shop Floor Data Entry Module (MES) is also very intuitive and simple to use for the users on the production / manufacturing floor.

Cons

Epicor ERP is expensive software, and since it's such a wide product that handles so many aspects of your business, setup really must be done according to Epicor's recommendations and completed thoroughly. Also, since it's so flexible, there is a lot of it that you won't use, so it's best to create clear work instructions for your team and/or hide fields and/or functions that you will not need to use.

Reasons for choosing Kinetic

The user-interface, functionality, exceptional flexibility and customizable design made this the right choice for both manufacturers that I have worked for using Epicor.

Response from Epicor Software

Hello Jeff, thank you for your feedback about Epicor ERP. We're glad to hear you find it flexible and intuitive. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Replied September 2020

User Profile

Alicia

Verified reviewer

Company size: 51-200 employees

Industry: Furniture

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2019

Robust ERP System Ideal for Manufacturing

We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Pros

Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Cons

Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Reasons for switching to Kinetic

Quickbooks was not designed to manage the business and manufacturing processes we need.

Response from Epicor Software

Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Replied November 2019

Dan

Company size: 1,001-5,000 employees

Industry: Mechanical or Industrial Engineering

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

May 2018

Epicor Manufacturing, some parts are better than others

Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.

Pros

Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable

Cons

Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.

Brian

Company size: 51-200 employees

Industry: Machinery

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

October 2020

Workflow made easy

We used this to manage the company. We track time on projects. Keep inventory, and is used heavily in supply chain.

Pros

This software handles all of your company needs. It does time management, inventory, project management, and more. This was very easy to roll out to end users.

Cons

So far we have only used this for less then 6 mo. I don't have any down side at this point. There is still a learning curve that we need to over come.

Reasons for switching to Kinetic

Global shop was a pain to install, and it always had issues.

Response from Epicor Software

Hi Brian, thank you for your feedback about Epicor ERP. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Replied October 2020

Anonymous

Company size: 201-500 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

May 2021

Epicor ERP

Good experience but I can be better, if you have a midsize company is a good option

Pros

It's easy to implement and if you have an .NET team the knowledge curve is low and you can customize the modules by yourself

Cons

CRM is not good, also the web version has so much problems when we compare to other competitors

Reasons for choosing Kinetic

Cost and hardware infrastructure

Response from Epicor Software

Hi there, thank you for your feedback about Epicor ERP. We're glad to hear you've found it easy to customize and would like to learn more re: your experience of the CRM. Your feedback is invaluable. Please email us at customerreferences@epicor.com

Replied May 2021

Popular Kinetic Comparisons