About Epicor Manufacturing ERP

Epicor ERP is a comprehensive on-prem and cloud-based ERP solution that provides manufacturers with robust capabilities for job costing, supply chain, inventory control, pre-production materials planning and manufacturing execution (MES) to help make profitable decisions in the manufacturing environment. Epicor ERP solution is architected using a true service-oriented architecture (SOA) and is modular, which means that businesses can purchase one module at a time and any additional module to fit their business needs.

Epicor ERP supports any discrete manufacturer with more than $1 million in annual revenue. Businesses with more precise needs and demand for customization can opt for the system's additional mod...


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Supported Operating System(s):

Windows 7, Windows Vista, Web browser (OS agnostic), Windows 2000, Windows 8

124 Reviews of Epicor Manufacturing ERP

Average User Ratings

Overall

3.77 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(28)

28

4 stars

(55)

55

3 stars

(27)

27

2 stars

(9)

9

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 124 results

November 2019

Alicia from Fomcore LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Furniture

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2019

Robust ERP System Ideal for Manufacturing

We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Pros

Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Cons

Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Response from Epicor Software

Replied November 2019

Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

April 2020

Peter from OGI Process Equipment, Inc

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2020

Great for quoting engineered to order equipment and systems

Overall its been great. There is no perfect system so sometimes just takes getting familiar with to understand the full capability of the system.

Pros

This ERP makes it extremely easy to quote items that do not have part numbers set up in the system. We fabricate custom designed process equipment which requires many purchased components. And often times our customers require us to follow their specific Approved Material List which could include components we have not purchased before. Epicor allows to quote parts, kits, systems without forcing us to create part numbers which makes quoting very easy and quick. No sense in setting up part numbers if we don't have the job yet.

Cons

The CRM part is not the greatest. Needs to be improved or allow Sales Force or other leading CRM software to tie in to Epicor.

Response from Epicor Software

Replied April 2020

Hi Peter, thanks so much for your feedback on Epicor ERP. It's great to hear that quoting engineered to order equipment and systems is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

February 2020

Lisa from Lisa Morabito

Verified Reviewer

Company Size: 11-50 employees

Industry: Machinery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

February 2020

Epicor ERP

Pros

I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Cons

As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had. There are many security measures in place that makes it difficult to undo something or revise after you've done it.

Response from Epicor Software

Replied February 2020

Hi Lisa, thank you for your feedback about Epicor ERP. We're sorry to hear you didn't like the software. We would like to learn more about the issues you experienced. Please email us at socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

July 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

July 2020

Not a great CRM

Pros

Has scope for customisation and works well when used as an ERP

Cons

When used as a CRM, the software is very slow Requires technical knowledge and a lot of development time to make changes (create views, reports, etc)

Response from Epicor Software

Replied July 2020

Hi, thank you for your feedback about Epicor ERP. Your feedback is invaluable to us. We would like to learn more about the performance issues you are experiencing so we can deliver a solution quickly. Please email us at socialmedia@epicor.com with your contact information so we can assist you.

April 2020

robert from OGI

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great ERP

It has been great we have found errors in our engineering program and saved a great deal of money. It has allowed us to have all of the different departments all in one ERP.

Pros

It has truly helped the company grow and able to analyze what works and what isn't. Purchasing and Project Management is simple and straightforward.

Cons

It isn't aesthetically pleasing and I have noticed many users like it to be sleek..

Reasons for Choosing Epicor Manufacturing ERP

It seemed to fit our business better and it looked as our company grows it will continue to fit.

Response from Epicor Software

Replied May 2020

Hi Robert, thank you so much for your review of Epicor ERP. We're pleased to hear it has helped you identify areas of improvement in your organization. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.