About Infor M3

Establish a foundation for digital transformation with Infor M3 - a powerful cloud ERP software solution that uses the latest technologies to provide an exceptional user experience and powerful analytics in a multi-company, multi-country, and multi-site ERP cloud solution platform. Infor M3 and related industry-specific CloudSuite solutions come with industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries.

Infor M3 can help medium to large national and global organizations quickly move into the digital age, respond faster to change, reduce excess inventory, and cut costs. In addition, it helps users manage their network of people, technology, activities, information, and res...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

27 Reviews of Infor M3

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(12)

12

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

April 2019

Dirk from The DIplomat Group

Verified Reviewer

Company Size: 201-500 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

Proven, mature ERP is getting modern UI at last

I have worked with M3 for a number of organizations, and besides effectively managing the material plan and production schedule, it has also served well for the management of multiple business units which require monthly consolidation, multi-currency financial operations, and the complete life cycle of business processes.

Pros

M3 is a stable, robust, proven ERP system that fits a wide variety of industries well, handles international business requirements and has the flexibility to support both the front office and the back office. In recent years, this has been supplemented with a modern UI toolset, allowing for workflow design and management, along with browser-based homepages and widgets that present users with the information they need to act on, focusing on exceptional situations instead of repetitive, routine tasks.

Cons

The basic user interface for functional programs is still designed in the old AS400/RPG style, with a series of panels and a method of proceeding from panel to panel and program to program which can seem counter-intuitive to the user. Output management (for forms such as customer invoices or packing lists) has long been a weak spot but that is being addressed with new tools being developed. API's are available for many programs which allows for the development of custom user interfaces via Infor OS Homepages and Widgets, but there are significant gaps where API's have not been published.

July 2019

Steve from CGR

Company Size: 51-200 employees

Industry: Machinery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2019

Pros and Cons

Over all Infor has continued to serve the needs of our organization. As our business has increased over the years, the software has allow us to make processes more efficient therefore, we can do jobs with less people. As we have associates leave, there is no need to replace them

Pros

M3 is a system that is configurable to almost any circumstance. It seems is you can think of a process that you would like to have the system perform, Infor has though of this also and there is a way to make it happen inside of me

Cons

The system has so many options and programs making it a hard to know what all you can do or how to do or navigate.

Reasons for Choosing Infor M3

M3 met more of the overall requirements we felt were pertinent to our business. - Production - Accounting - Reporting -Order Processing

July 2020

Malcolm from KF Aerospace

Company Size: 1,001-5,000 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Quality ERP

Infor support team (Elite customer) is excellent. Consulting engagements are sometimes not so great - it depends to a large degree on who you get.. Been users since 2010 comparison to the old Lawson company is night and day - way better now!

Pros

Highly configurable product. Support from Infor is very good. Investment in the product by Infor continues to be significant and is showing results!

Cons

Ironically, highly configurable! this lead to complexity in the initial set up to meet business process needs. However once established and implemented the product is stable and performs well. User interface is not premium but hoping for improvements when we move to Infor OS and homepages.

July 2020

Ben from Pine Environmental

Company Size: 201-500 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2020

Niche Rental Application

Allows for high volume of transactions and equipment movement throughout our over 30 locations. Could use more documentation on what is and is not supported functionality in certain programs. It is a fairly large ERP system, so this would be tough with all the new features being added.

Pros

It has many more features than we currently use, that we can grow into.

Cons

We are an unusual rental operation and initially it didn't have all the functionality that we required, so our 3rd party implementer made modifications to our base code, so when infor came out with the similar feature, we could not move to it. There are some feature fixes that can not be retrofit into our release.

Reasons for Choosing Infor M3

Advertised current and future functionality

June 2020

Rene from Ruiz Foods

Company Size: 1,001-5,000 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2020

M3 a 100 miles an hour

I have been solving a lot of different Business scenarios with the Suite provided, and since it also allows us to expand on functionality without Modifications, the necessity to modify the code is mostly not necessary. Despite this, sometime there are no alternatives, so it is highly appreciated that this option still exist though. Even coming into Cloud with M3 Extensibility instead of MAK and the ability to create your own Custom Api's, where we can even wrap existing Standard API to create functionality that would have been hard to accomplish by just calling the API's by themselves! Some of the solutions/enhancements I've been able to create using base M3 functionality and integrated tools are: - Integration with MES System - Web based QA Application integrating with M3 QMS through Standard API's and Events/MEC Processes - Automated US/Canadian Tax Rate updates through third party Tax Rate Tables (monthly subscription) - Enhancing Planning by calling Google Maps to estimate Transportation Times based on Driving Distance between our Warehouses and Customer Warehouse for better Planning capabilities This list can go on and on and I am still working on new ideas and solutions to improve processes and experience for our users. To conclude, I am an avid fan how the capabilities and also very active in the M3 User Community.

Pros

The M3 Product and the related Suite of Products are mostly very intuitive once you get to use it. People tend to get hesitant when initially introduced, but after having used M3 for a while, expanding into additional areas becomes fairly easy since it is consistent in the way everything looks, feels and behaves. There have been iterations of the side product (i.e. Mashups) that have been replaced without a fully viable replacement, but mostly there are only improvements that expand on current functionality or introduces new and exciting functionality (and sometimes even provided without any extra cost as part of your current licensing).

Cons

There is a lack of intuitive development documentation and especially when it comes to setting up your own development environment, it is sometimes quite cumbersome, although once you pass this hurdle it is, almost, always worth the effort.