IQS Review

I use IQS for Supplier Quality every day, the AVL, Supplier Nonconformances etc. I love the new version.

Pros

Ease of use.

Cons

Supplier Audit Checklists - Cannot see the whole question.

Great solution for medium sized business or large enterprises

There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that. We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured whether you're one location, or many across the globe. Implementation with existing systems was a breeze. The only downside I can see aside from the old interface would be that development work seems focused more on helping large enterprises get the most out of it. The complexity may be a bit much for a smaller business. Have been to the user group meetings and met many of the staff personally. The customer service has always been above and beyond.

Pros

Active development and great customer support. Covers all features our quality department required.

Cons

Forced Internet Explorer usage for Web 2.0 version. Interface tends to lag a bit when tabbing through fields.

Equipment Maintenance with IQS software 2016

We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

Implemented IQS within organization

Pros

I like that all of our QMS is maintained within one system instead of scattered throughout our internal network. Everyone has easy access.

Cons

Not always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.

External Quality MGR/ ISO Mgmt. Rep/ SQA MGR.

I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.

Pros

Ease, Information at your fingertips along with how quick it is to get info , charts, past history.

Cons

I would make all charts or logs with the ability to view on a full screen.

IQS Review

My company has been using IQS for our Quality system for aver 20 years. It has proven to provide us with all the funtionality that we require to be a leader in our industry. The IT Customer Support is by far the best I have ever dealt with.

Pros

There is a alot of funcitonality available with the software.

Cons

The web is not very customizable. Everything seems to require a new deployment.

Good Product

IQs is a good product, though in its current state needs to be a bit more user friendly and term friendly. If you want more than Quality personnel to use this software than it needs to be able to be understood by common staff and management. Navigation is somewhat difficult but once you get use to it, its gets better.

Pros

capabilities

Cons

not user friendly

Good Software but Clunky

Data entry is very cumbersome compared to the Access databases we used to use. We stopped using part of it several years ago and went back to Access because of the time required to click one button after another and switch between tabs. The Access database allows all data entry to be done on one screen and is at least 10 times faster. Also need simpler inspection plan setup ability and the ability to link to pre-set characteristics that are used across multiple product numbers so that a change to a specific universal characteristic is pushed forward into all product using this characteristic. Also need a way to link component parts to an assembly so a change to any component part is pushed forward into all the assemblies that use this component.

Pros

Overall a good system.

Cons

As stated above, clunky data entry and hard to maintain inspection plan changes.

Very nice software

Pros

Setting up devices such as gages and setting up inspection plans is very easy to do. The skip lot system works like a charm.

Cons

There should be a way to have "master" characteristics that can be linked to inspection plans for assemblies that use multiple component part drawings. This would allow a change to be made in one place on a sub-assembly that would be pushed into all the assemblies they are part of.

QMS, Maintenance, Training, ECRs, Complaints, and more - all in one place

Based on our years of experience with IQS software, we feel that it's a very capable software with more and more benefits realized the longer it's used. Highlights include customized screens, auto and manual emails, reporting limited by your imagination only, integration with any ERP system, and a password-protected approval structure to support all industries incl. highly regulated ones. IQS is a truly versatile system. Tsubaki uses it to manage complaints, employee training, external/internal/supplier audits, equipment maintenance, nonconformances, CA/CI/RP projects, calibrations, supplier accreditations (ISO certs etc.), engineering change requests, floor inspections, APQP elements, track quality costs. And we're not even close to using all features of the system. The interconnectivity of IQS modules is another strength which simplifies data entry and saves time. Over the years, IQS Inc. offered us great support, provided by a number of long-term employees. I recommend IQS to any organization that is looking to make a transition to a unified EQMS data management system that reduces costs and offers additional capabilities such as modules to manage maintenance and training.

Review of IQS Quality Management Software

I work with IQS Software daily, the benefits make my job duties so much easier, the automatic notifications for items save me so much time. The Software has allowed my company the ability to organize everything from audit reports to PPM tractability

Cons

Little hard to navigate and learn

Very, VERY happy and grateful to find IQS through softwareadvice.com. Thank you!!!!

We are still configuring the system, so if you would like to check back with us in 4-6 months, the system will have been configured, tested, and released to our management and employees for daily use. By that time we will have a more thorough review and data to share.

Pros

The IQS eQMS is fully configurable by us, so we are able to build it to match our current QMS procedures and process flows, while also improving them via the IQS eQMS. The costs and cost structure were much more reasonable compared to their competitors.

Cons

The only con so far is that IQS eQMS is on a new and improved platform and their documentation needs to catch up; in the meantime though they fully make up for it by being very helpful and available as we work to configure our system.

Turn key system with all of the key functions I need.

Use of the IQS system to control my calibration system has proven to be very effective. The efficiency in which I can designate given task due dates with the instruction for what is needed is a key area of use for my organization.

Pros

Ease of use

Best QA Software Available

After 13 years with IQS my company switched over to SAP and the complexity of SAP makes me wish we were back on IQS. SAP offers no easy way to do searches and what is one or two steps in IQS is as many as 20 steps in SAP. If you have IQS stick with it

Pros

It is easy to set up products and devices and doing searches is very easy to do. Be nice if exporting data could be done directly into Excel and was faster.

Cons

no real complaints other than suggestions I made in previous reviews concerning inspection plan setup.

IQS Organizes everything!

IQS is a very user-friendly program that has helped our company organize all of our quality control needs. Our initial training went beyond learning the software, to helping us think through business decisions in order to maximize our use of the software. When we upgraded our SQL Server Tech Support made the move quick and easy. This software has replaced the use of numerous spreadsheets and forms freeing up much-needed space. We have customized reports and screens with no problems. Customer Service is very prompt and easy to work with - I definitely recommend IQS!

New Customer

Pros

The implementation and general service support has been outstanding!

Cons

Would like to see a little more emphasis in efficiency of use for power users. Although, the new version may have addressed this.

IQS Demos

Pros

This product has all the modules that our company needs. We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.

Cons

Can't think of any at this time. It will be a great tool for document control, auditing, corrective actions, no more spreadsheet for every little thing.

IQS New User

We are currently still developing and adding our documentation but I have found it to be a great product. We plan to do rollout to the employees in a few weeks and the feed back from a few of them are impressed with the features and functionality that's offered. The Doc View is a great tool in order to access documents without needing to use a license. I would recommend this software to others interested in it.

IT Director

I mainly support the application, but our users love the software and the technical & customer service staff are very friendly & helpful.

Pros

ease of use and tech support staff

Exceeded our expectations

From training through implementation our expectations were exceeded. This software has allowed our quality system to be much more efficient and useful. Gone our the days of chasing data to populate spreadsheets. Overall a great experience.

IQS has top notch support

We have been an IQS user for several years. in my experience the IQS support team is excellent. They have always gone the extra mile to help with installs and answering any questions we have.

IQS help us obtain ISO certificate

Great help.

Pros

For a Business having their 1st ISO certification, having IQS is really a good help to our Quality engineer. It is easy to use even I am not a quality engineer I can easy understand the data.

Cons

Nothing negative I can say of so far. It is really a good help to get all ISO documents in one place.

IQS Customer feedback Review

IQS is very good and structured but has limited flexibility if you want to change things. From my perspective, no two companies operate in the same way which means Quality management is different in different sectors and IQS has the same structure for all. Apart from that IQS is a great software to systematize your quality organization and bring structure to the company processes, practices and protocols

Wishing the User Interface had gone through a proper UX process

I enjoyed working with the people at IQS - they were very helpful and prompt responders. The Software itself has great features - but could use a significant UX treatment. It's an expensive process ( minimum $80,000) but would really benefit the user and set IQS apart in the market.

The software is detailed and yet simplistic to use.

The software is easy to learn and teach to others. Navigation throughout the software has a nice flow. The reports in the module are easy to use and find. The ability to customize reports as needed. If all sections of a module are not utilized there is currently not a way to remove those sections.

software not user friendly

Software is not user friendly and freezes up often The reports are often confusing and missing data because we are not sure what needs input where the training classes have not been real helpful as they are more general and not specific to our needs

IQS Survey

Bug fixes and development issues take forever to complete or remain unresolved. Attention to detail and assuring customer satisfaction have tapered off dramatically, in the past year.