IsoTracker is a cloud-based quality management solution designed for small to midsize manufacturers and healthcare organizations.
isoTracker offers integrated modules for document control, complaints management, audit management and competency testing. Users can log in and track complaints to perform required investigations. In addition, competency testing module helps to define job roles, identify competencies and schedule competency assessments.
The complaints management solution helps in providing methods for online recording and tracking of customer complaints and concerns. The complaints once received are reviewed by complaints administrator before they are accepted into the complaints workflow and assigned to be resolved.
Users can also integrate these modules to assign corrective and preventive actions. The solution uses encryption technology to ensure that the organization’s documents are secure and it regularly makes backups of each user’s files.
IsoTracker is available on a monthly subscription basis and the plans vary according to the number of concurrent users. The pricing includes support, training, upgrades and implementation.
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Chris from QEH Kings Lynn
Paul from Murphy & Son Ltd