Prodsmart Software

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Recommendations

FrontRunners 2021

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About Prodsmart

Prodsmart is the SMB manufacturer’s gateway to digitization. It’s a complete, modular solution that gets any production environment ready for the future of manufacturing. Prodsmart empowers SMBs with data. By gathering insight on their entire production, Prodsmart helps them fully understand their environment, optimize their operations and respond to change quickly. This gives SMBs the confidence to make decisions based on data, negotiate from a position of strength, and fuel business growth. ...

Prodsmart Pricing

Starts at $600 per month for unlimited users and unlimited devices.

Starting price: 

$600.00 per month

Free trial: 

Available

Free version: 

Not Available

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Factory Floor View

Prodsmart User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 64 reviews

User Profile

Pedro

Verified reviewer

Industry: Mechanical or Industrial Engineering

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2018

Prodsmart is the most intuitive and user friendly solution I've worked with in my 20 year experience

Pros

The user interface both for operators and supervisors it's simple to use, and require minimum interaction. Data is processed and displayed in real time, which is a very strong argument. The possibility of using the application short after registration and activation it's unbeatable. Additionally, workers and machines performance follow up capabilities are a plus for effectively managing operations, whether on their availability and stoppages. This can be translated into money in a very easy way, at a distance of a few clicks. Reporting no longer has to be a nightmare, even on the other side of the planet, where there is an internet connection, there is the possibility to check on operations progress. On a computer, or on a smart device, as simple as that. The email notifications are a useful feature which informs supervisor when something is going wrong, on production efficiency, quality issues or machines stoppages. Built in intelligence makes it really simple to configure and use by anyone.

Cons

The price seems too low comparing with other similar systems in the market, which pushes away potential users. In my opinion, it's underrated.

Response from Prodsmart

Thank you for your words, Pedro.

Replied November 2018

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

ProdSmart

My overall experience has definitely been really good. The support provided not just by customer service but also the developers and the [SENSITIVE CONTENT HIDDEN]. Having the opportunity to have the [SENSITIVE CONTENT HIDDEN] fly out and met with our team to help understand our current process and the best way to implement the Prodsmart software was very helpful. The use of the software has added value to our floor and made a lot of our workflows easier and more efficient.

Pros

Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.

Cons

Upon initial setup, there were few bugs and issues we had faced with the software, which slowed down production or caused the production team to lose a little faith in the software. This is something that is expected with a new software. Thankfully the issues were fixed in a timely manner and we haven’t faced any bugs/issues for a while now.

Reasons for choosing Prodsmart

We choose Prodsmart for the fabrication and production tracking, while using RFGen only for warehouse management. The reason for this is the ease of customization with Prodsmart. For RFGen the cost of development to implement to our production side was too high.

Jonathon

Company size: 11-50 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Prodsmart Review

A very progressive and forward thinking company that (unlike many ERP software companies “our way is always right” approach) actually welcomes feedback from their customers and honestly looks to make improvements and changes based on that feedback.

Pros

The outstanding customer support as well as the adaptability, and the willingness to sometimes modify certain components of the software according to the customer’s need.

Cons

Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.

Anonymous

Company size: 201-500 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2018

User review

save time with reports understanding of production problems in time knowledge of real productivity in time

Pros

User friendly good adaptation to different industrial realities

Cons

Accumulation of unnecessary information. It is hard work to have to turn of the productions and them close them.

Response from Prodsmart

Hello! Thank you for your review! We are very glad that you are experiencing such great benefits! :)

Replied May 2019

User Profile

Roberto

Verified reviewer

Company size: 2-10 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2018

Roberto Fernandes review

Honestly, it has been a great experience. We´ve been using Prodsmart for almost two years now and I can´t imagine not using it. Thanks to Prodsmart we are completely digital in our production management. We strongly recommend Prodsmart.

Pros

The thing I like most about using Prodsmart is that I now know exactly how much time it takes to produce each product we manufacture. This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management. I always know exactly what each worker is doing and can create a weekly production plan with higher productivity. I must mention their customer service, it has been a wonderful experience. Every time we have a problem or a question there is always someone to help us in a quick and efficient manner.

Cons

My first impression of the software was really positive. When we started to implement the software, we had some difficulties. The software didn´t come personalized to our way of working. But in our case, this was a good thing because we rethought our process and now, we’re more efficient. The software is always evolving and almost every month they add something new or improve some functionality.

Response from Prodsmart

Hello Roberto, thank you for your words. We are glad that the full shop floor insight we provide is helping Portancora in so many ways. We will keep on working on new and useful features!

Replied November 2018

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