ProShop is a machine shop and manufacturing process management solution designed for small and midsize manufacturers. It offers enterprise resource planning (ERP), manufacturing execution system (MES) and quality management system (QMS) functionalities within a suite. The product is available both in cloud-based and on-premise deployment options. It caters to machine shops, fab shops, composites and assembly-based manufacturers.

ProShop features work order management, which allows users to assign jobs to the staff using drag-and-drop functionality. Users can also track the status of their work orders in the real-time, such as hours clocked, costs and budget, stages of parts and their location. Users can access the queue of job requests and availability of machines, which helps them avoid resource outages.

ProShop also offers purchasing management, which allows users to create purchase orders for different commodity types based on work-order requirements. It also allows users to track outstanding orders, late orders and time-sensitive orders.

Machine schedules
Machine schedules

Machine schedules

Parts list

Parts list

Quality assurance

Quality assurance

Set-up help

Set-up help

Work order records

Work order records

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



26 Reviews of ProShop

Overall rating

5.0 / 5 stars

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Chris from Olson Custom Designs

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

OCD review

Excellent

Pros

Ease of use, everything in one program. The speed at which we can estimate accurately

Cons

Forms, could use better form layout. IE customer ability to create their own form layout

Review Source: Capterra

Response: Adion Systems, Adion Systems

October 2018

Hey Chris, Thanks very much for your review of ProShop. It's been our honor to work with you guys and see the growth you've experienced. Your email a few weeks ago: "From 3 employees to 14 in 12 months, we couldn¿t have done that without ProShop!" just made our day. We're excited to keep supporting you the best we can, and making ProShop better than ever. (Including the ability to customize your forms!) As always, let us know how we can be a resource for you!

Joseph from Campbell Engineering

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

The software that got us machining again

Tasks that took a day in E2, take only an hour in proshop. Whether it's order entry, part creation or routing a job/part. The inventory involves COTS which has been amazing in creating BOMs for assemblies. We know at the order entry phase that we need to purchase and Proshop does all of the heavy lifting. We're grateful to spend less time managing paperwork and more time machining parts.

Pros

It's easy to use and prevents double work.

Cons

Waiting to use it full time. During our overlap with E2 the benefits of Proshop became more evident. Eventually we just dropped using E2 and decided to deal with any consequences of shortening the overlap. There were none.

Review Source: Capterra

Response: Adion Systems, Adion Systems

August 2018

Wow JB! Thanks so much for the awesome review!! It's stories like yours that keep our team pumped up to help small manufacturing companies and driven to keep making it better. We appreciate you and your team and look forward to many years of strong partnership! Thanks again, The ProShop Team

PAUL from CIMTECH MFG. INC.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Software is developed by machinists running machine shop and it works logically to run Manufacturing

It will replace our paper workflow with digital paperless workflow. Real time data. set notes available to operators. Quotation process is standradized

Pros

Has all functions related to workflow for delivering parts from estimate to invoicing. Although software is complex with many functions, it starts making sense once you start using it. overtime it will save time on all processes related to workflow. Set up documentation and having real time data is very useful for updates on daily basis.

Cons

Since software is complex for a beginner user, More training videos will helpful in quick learning processes

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Hi Paul. Thank you so much for the great review. We¿ve enjoyed working with you and your team and seeing improvements you¿re making. We totally hear you on the need for even more training videos and we are actively working to create more of them. Our goal related to training videos and our help system is actually to allow customers to entirely self train if that is their preference so they can save money and time.

Laurie from Trulife Engineered Solutions

Ease-of-use

Value for money

Customer support

Functionality

April 2018

ProShop keeps everything at your fingertips, and all of your history easily accessed.

Pros

Everything is in one place... purchase orders from customers, orders to our vendors, packing slips, work orders, contacts. It's great.

Cons

I find the advanced search function difficult to use. It is not very intuitive and sometimes cannot find the items I am searching for.

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Hi Laurie, Thanks for the great review. It's been a pleasure working with you over the years. We're glad you find it helpful to be able to access everything you need to keep your customers happy in one place. The advanced query functionality is extremely powerful which means some of the query syntax can get a bit complicated. If you ever need some help or training on making a query please just reach out and ask. Our support team would be happy to help you make one, save it for your future use and we never charge for that type of support. And you'll be pleased to know that pretty soon we are releasing en entirely new indexing engine and visualization capability, so making reports will be even more powerful but much easier. And the new visual charts and graphs will provide all the data you need in a very visual dashboard.

LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

April 2018

The support behind Proshop is phenomenal.

The number one thing that ProShop has helped our shop do is to make Employees MORE self-sufficient. Instead of asking questions up the chain of command, and involving everyone in a decision making process, employees have all the information available to them to do what is needed on their own, and have confidence that they are doing it correctly. We have realized higher throughput with ProShop, which in turn is reducing our overhead and making us more competitive.

Pros

The thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.

Cons

I think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Thanks for the enthusiastic and thoughtful review. It's great to hear how ProShop is helping your company grow and be more competitive. We love to hear how ProShop has helped your employees be more self-sufficient! That's what it's all about. Thank you for the feedback about multi-tiered price breaks! We couldn't agree more. That is very high on our list as a new feature and should be in place soon. Keep the feedback coming!

David from Faircloth Machine Shop

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great product. Great people. Great value.

Control of my business. Peace of mind. Foundation for expansion. Insight into where we are making or losing money. Reduced ISO workload.

Pros

Proshop has lots of great features and I am exceptionally pleased with almost all of it. The things that I like the most are scope, reliability, IT burden, and visibility.

The scope of Proshop is amazing. It handles your document control for quality systems, including procedures and manual. It handles COCs, prints, revision control, inspection data, fixture location, tool management, etc. One software for everything is important, especially for small companies like mine. If you need a piece of data IT'S RIGHT THERE!

Proshop is very reliable. After some initial teething problems were quickly worked out, I can always count on the server being up and my shop functioning. The features just work every time. I can leave on vacation with peace of mind and know that I'm not going to get called because the system is down.

Because the system is browser based the IT burden of installing a work station is zero. No software to install or update. You access the server over a web browser and you are in business. Cheap linux computers work great-no antivirus or Microsoft necessary. The licensing model allows you install as many workstations as you want at no cost. Nice for a growing shop. No lining up at the one station and waiting your turn.

Proshop allows you to have great insight into what is going on in your shop. We were growing and spiraling out of control. Nobody knew what anyone was doing or where anything was. Now I know and right from my desk.

Cons

There isn't much that I don't like. The software is perfect for repeat or production work, but is not quite as friendly for small job shop jobs. We use it for that successfully as we still do that type of work, but it isn't quite as good for that.

There are some areas in the interface that could be cleaned up and the proper usage of all fields and features could be more clear. That's about it.

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Hi David, Thank you for the thoughtful and thorough review. We know going from your homemade paper system to ProShop was a big move for you guys. You've done great and we've enjoyed working with you along the way. It's great to hear how those things have improved Faircloth. Thanks for the feedback about making ProShop easier for small job shop work. We're constantly working to improve ProShop and make it even faster and easier to use for any type of job. Your feedback is invaluable to that process. Thanks again!

Adrian from Nezkot Pty Ltd

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Outstanding software, delivered from an amazing team.

Increase productivity, increased profits, increase in customer satisfaction.

Pros

From the moment you start using Proshop running your business is so much more streamlined and efficient. Proshop is by far the best ERP/QMS/MES software on the market today. Proshop definitely gives us a competitive advantage.

Cons

Being based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system.

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Thank you so much for this enthusiastic review Adrian! We know there may have been a little apprehension to be our first customer outside of North America. You guys have done amazing and thank you for referral to the other shop in the area! They're getting implemented now and maybe we'll need to open a Melbourne office soon. I'll volunteer for that one!! We were also particularly proud of you guys when you became the first company in all of Australia to become certified to revision D of AS9100. And you did it using ProShop. That was an exciting day for us in the office. Thanks again!

Jon-David from M&M Oil Tools

Ease-of-use

Value for money

Customer support

Functionality

March 2018

The company purchased it about a year ago and couldn''t see doing business without it now.

Learned how easy a shop management software can really be utilized if given the right tools

Pros

Proshop does a great job at capturing and organizing drawings, documents, programs and all other digital aspects of a job. It manages inventory and bill of materials great and has very good navigation between its different modules.

Cons

Proshop has very little ways of customizing the way it appears on the screen or documentation when printed.

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Hi JD, We sure appreciate the review and having you as a customer. Thanks for enthusiastically promoting ProShop to other shops you know as well! Coming down to Lafayette to install ProShop at other companies should be timed carefully to be during crawfish season!! We love visiting your area and going out for Crawfish Boils!

Joanna from Three Sigma Manufacturing Inc.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Fantastic.

Pros

Everything is connected. AS9100 is imbedded into the system! Going paperless is amazing and will be a giant cost savings.

Cons

It would have been useful to me, to have a map or a list of steps to take in order to get the system completely populated. A birds eye view. Although, I realize each organization is uniquely organized with many different ERP systems.

Review Source: Capterra

Response: Adion Systems, Adion Systems

December 2017

Thank you Joanna! We're all very excited to be working with a dynamic company like Three Sigma. We're eager to see the great improvements and cost savings you guys realize. It's already obvious you guys are going to be a great case study in how to fully execute ProShop well. Cheers!

Tybalt from Diversified Manufacturing Technologies

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Top notch software.

We finally have a tool to effectively transfer and store information between all departments of our company. With ProShop at our foundation, building our business will be rock solid.

Pros

The best part of the software is how easy it is to move between the features. All of the information you would want about a part or process is never more than a click or two away. I also like how scalable it is. It works for a company whether they have 3 or 300 employees.

Cons

A couple of the modules could use a little refinement to bring them up to the same standard as everything else.

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Thanks for the great review TJ! We've enjoyed working with you and look forward to watching you grow over the next many years. Congrats to you and Seth on the Emerging Manufacturer Award in WA state! And thank you for asking us to come to the awards dinner. It's been our honor to be a partner in your growth and success!

Leena from Diversified Manufacturing Technologies, LLC

Ease-of-use

Customer support

Functionality

November 2017

I have used ProShop daily at work for over 13 years. It is an amazingly powerful tool.

The ability to excel at my job, because of having access to so much current and accurate data.

Pros

As a Quality Technician, I like how easy it is to set up and access data. I have used it to maintain the calibration of over 1500 pieces of inspection equipment, monitor shelf life product, train employees on the use of inspection equipment and document their proficiency, and define and document specific inspection methods. I have been through many Customer, ISO and AS audits, and ProShop's ease of use and linking ability has made the process go smoothly and quickly.

As a Machinist, I like knowing that I can access only the most current information for the part from the Work Order. Adding helpful information about set up, running, inspection and deburring of the part is easy. Adding photos is simple and very helpful.

ProShop maintains traceability all the way through the entire process. From Purchase Order, Rev level, material, machining operations, first article and in process inspection, assembly operations, outside processing, packing and shipping instructions, to invoicing with ease.

Cons

There may be too many different ways to do the same thing, some of which use the auto fill feature and some that do not.

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Wow Leena!! Thank you for this amazingly thoughtful review. We're so glad that you get to keep using ProShop at your new job as well. It's been a real pleasure for us to work with you and get great feedback from a true professional like yourself. You have helped make ProShop better.

Matthew from 3d Industries

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Thus far, absolutely fantastic.

Enriched that it touts, planning, tracability, scheduling.

Pros

Logical layout, depth of content, massive flexibility, covers everything. The software is fantastic, the support is fantastic.

Cons

The worst part about the software is trying to learn the amazing amount of features. You don't need to learn them all to use it effectively, but I want to use it to is utmost and there is a lot to learn.

Review Source: Capterra

Response: Adion Systems, Adion Systems

April 2018

Wow Matt! We really appreciate the high praise!! Especially from someone like yourself with broad ERP experience with many other systems. It's been awesome working with you so far and we look forward to the future with you.

Luc from ProCNC

Ease-of-use

Value for money

Customer support

Functionality

November 2017

ProShop is Truly Superb, WAY more than an ERP Package, Nothing else even comes close! Value++

I learned a great deal more about how the entire company gets things done.

Pros

So much information with such little effort. Once you understand how the software propagates your data everyone everywhere across your facility has live up to the minute data. We're talking paperless! All your data is current, Live scheduling, perfect history tracking, it's also a time clock system. You get live feedback on how your progress is currently at all stages of production. Every department across the company uses interconnected modules that auto fill information throughout the company. It has an internal mail system to easily reach anyone at anytime. I don't have to walk all over the plant to get a simple answer. The fine crew at Adion Systems has thought of everything... Did I mention Paperless! No travelers to get all dirty or lost. No more wondering if I have the most current print or current anything for that matter. The only information available to you is the current version. All the information anyone needs is simply at your fingertips. If you're going to collect data it might as well be accurate data and this is as close as you're going to get. ProShop is very informative and helps facilitate all aspects of the company. Job descriptions, training modules, full cutting tool library, Measuring tool calibration. It's Awesome!

Cons

If you are not use to a data driven system it can take a bit to learn but it's well worth it. You'll find things go much smoother.

Review Source: Capterra

Response: Adion Systems, Adion Systems

December 2017

Thanks for your great review Luc! It's been a pleasure working with a true professional like you who really gets the big picture. Having a veteran machinist, programmer, former shop owner, like yourself believe so strongly in our mission with ProShop, makes us feel like we're on the right track. Thank you!

Cody from Flying S

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Great people to work with! Development could be quicker

Linking of documentation company-wide. Paperless system that provides the most up to date information at all times. The development team is very willing to work with us on making changes to the program and adding on features as needed.

Pros

The detail it has the ability to store and collect. Love the fact not everything has to be filled out to continue on with the work. The team seem very intelligent and understands the actual work being performed, unlike other ERP systems that focus mainly on Accounting.

Cons

Not all of the bugs are corrected and development to fix issues is slow. Most help links are not helpful or nonexistent.

Review Source: Capterra

Response: Adion Systems, Adion Systems

December 2017

Hi Cody. Thanks for your review. We appreciate the kind comments and the constructive feedback. Your help system is being upgraded to the very latest online help, which has much more content than when your system was installed for you. Let us know how it looks after it's updated. We are also hiring developers at a rapid pace to increase our throughput on new features. We want them all built yesterday as badly as you do. Thanks again. It's been a pleasure working with you and your company.

Matt from 3D Industries

Ease-of-use

Value for money

Customer support

Functionality

November 2017

this ERP software doesn't work in "theory" it just works. Amazing. It literally saved my business.

Pros

It is POWERFUL yet simple. I also really enjoy the people behind the software. Best software support we have had to date.

Cons

I don't like that the software doesn't have a button to press to eject people that don't follow easy to understand/follow pro-shop rules out of my building. : )

Review Source: Capterra

Response: Adion Systems, Adion Systems

November 2017

Thanks for your review Matt! We've really enjoyed working with you and your team. You guys have an amazing company there!

Timothy from Dylan Manufacturing Inc.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

ProShop is miles ahead of other MRPs

ProShop has been a really positive change after using another large MRP for years. Most of the difference comes down to a simple yet powerful user interface and excellent customer service support.

Pros

Excellent customer service. Simple yet powerful web based user interface which employees learn and understand quickly and retain.

Cons

Because it is entirely paperless and web based, navigation and user management takes a bit of time/effort to master.

Review Source: Capterra

Response: Adion Systems, Adion Systems

February 2017

Thanks for the great review Tim! We really appreciate you being a fan of ProShop. It's our honor and pleasure to work with you and your team.

Robert from IDL Precision Machining

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Excellent ERP System for Machine Shops

My company evaluated many ERP systems for our 50 person machine shop in 2014 and decided upon ProShop. We selected the system because of its completely linked operational system, and because it makes it easy to be fully compliant to AS9100. We have been very happy with the transition and with the software. The built-in tools for analysis have allowed us to focus on areas of improvement, and our customers and third-party auditors have been highly impressed with the ease and speed of gathering information from the ProShop. I highly recommend this ERP system for both small and large companies.

Pros

Ease of use; powerful internal data gathering tools; easy to train operators to use; AS9100 Compatible documentation.

Cons

Limited documentation for first use or troubleshooting issues.

Review Source: Capterra

Response: Adion Systems, Adion Systems

February 2017

Thanks for the great review Robert! You guys have been a pleasure to work with. We're in the process of creating and uploading many new training videos into the help system. You'll be able to check those out soon. Thanks Again!

Brian from Trulife Engineered Solutions

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

ProShop allows you to focus making product

ProShop is an excellent tool that allows us to build all of our processes into one consolidated package. It handles everything: customer contact and quotes, project management, work floor instructions, all QMS requirements all the way through shipping the product. It's all there, all traceable and all paperless. ProShop has given us great features for managing schedules, inventory, equipment and maintenance, tool room, and even time-tracking of production. With just a few clicks we can see what is happening on any given job in real time. Our project managers are able to plan out every detail of every job quickly and easily and see potential conflicts or delays early. This allows us to better serve our customer's needs and deliver on time. The user interface of ProShop is very nice and easy to use. We are able to on-board new employees and have them using ProShop in a very short amount of time. The guided tutorials are very helpful and by the time they are working on product, they already know how to navigate ProShop and find the information they need. We also log all training within ProShop's training record module so supervisors and employees can work together and quickly understand the training they have and what training they need. As our company has seen growth we inevitably deal with many different requirements from all of our customers and their QMS systems. ProShop allows us to comply with all of them individually and handles all of it in a paperless environment. We have full product and process traceability that is maintained with every nuance of each customer's requirements. It can then be referenced or provided quickly and easily whenever needed with a few clicks. Adion Systems has been able to listen us and understand what our company needs. They have tailored systems to our needs and continue improve the software to handle the ever evolving world of manufacturing. ProShops integrates many different features that would normally take different software to handle. In addition Adion is continuously adding new features to make sure we have everything we need to be successful. I look forward to our success as we take advantage of everything Adion and ProShop has to offer.

Pros

Ease of use, paperless, it does everything.

Review Source: Capterra

Response: Adion Systems, Adion Systems

February 2017

Wow Brian! Thanks for the great review and feedback. You've been a pleasure to work with. We look forward to supporting you guys in the future!

Tony from Jetco Machine and Fabrication LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Tony Jetco

Proshop has been great. The representative has been great with support. There are a few things that we are having to figure out to apply to the style of business (job shop machine and fabrication) Proshop seem very committed to helping us solve these issues or showing us options on how to apply and make work.

Pros

Adds quality control to organization.

Cons

seems to be made for very specific type of Mfg. business.

Review Source: Capterra

Response: Adion Systems, Adion Systems

February 2017

Thanks for the great review Tony. It's been a pleasure working with you and your team. We're always here to make sure your experience is as good as possible!

Robbie from IDL Precision Machining

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Amazing program

I began using Proshop about 3 years ago. The goal for the shop that I work at was to become AS certified and more efficient in our processing of orders. Pre-Proshop for us looked like excel spreadsheets that took hours upon hours to manipulate and keep up to date and also physically chasing orders through the shop. This was companywide from PO entry to shipping. With Proshop we are now able to see the data we need automatically updated at any time with minimal effort (pick your search criteria and hit enter). This data is input by taking system wide entries. With Proshop we are able to see where a job is at at any time by searching the Work order number. With Proshop we were able to accomplish our goal of becoming AS certified in 6 months after implementation. If you are a manufacturing shop I strongly recommend that you speak further with the professionals at Adion Systems as this product will surely be a turnkey solution for your needs. -Robbie

Pros

modular, scheduling, QA system included, all web based(use in any location)

Review Source: Capterra

Response: Adion Systems, Adion Systems

February 2017

Thank you for the great review Robbie! Your company has done great things since bring on ProShop, it's been rewarding and fun working with you guys. Let us know whenever you need help. You know we'll be there for you! Keep up the good work!


Displaying 1 - 20 of 26 reviews