QuickBooks Desktop Enterprise
About QuickBooks Desktop Enterprise

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Most Helpful Reviews for QuickBooks Desktop Enterprise
1 - 5 of 20,017 Reviews
Angela Anne
11 - 50 employees
Used less than 12 months
OVERALL RATING:
3
Reviewed June 2022
Well... It is what it is?
William
Verified reviewer
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2020
Fast, Simple to use, Easy to Integrate, Support is light, and price is a touch higher than others
Overall, I have no intention of leaving QuickBooks.
PROSQuickBooks is easy to import into, export out of and directly integrate with certain platforms. The software was built with the user experience in mind.
CONSThe price is a bit higher than the competition, so technically its a con. However, I don't consider this a negative because sometimes you get what you pay for and I found QBO to have better features and a better reputation as a whole. The support is not as easy to work with as I would like. But compared to some of the competiton, its better than not having any.
Reason for choosing QuickBooks Desktop Enterprise
Reputation was the primary reason. Secondary to that, it is well known in the industry and integrates with other related solutions.
Reasons for switching to QuickBooks Desktop Enterprise
Excel even with automations doesn't cut the mustard as an accounting solution.
Vendor Response
Hey, William. Thanks for being such a loyal member of the QuickBooks family. We appreciate all the kind words you have to say about our product. Aside from phone and chat support, you can also go to the Community for assistance (https://community.intuit.com/). Once there, you can communicate with other users as well as our experts. All the best in your business endeavors. Caitlyn, The QuickBooks Team
Replied August 2020
Susan
Facilities Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
QuickBooks Desktop Enterprise
Tracking payroll and benefits is excellent. I like everything this software does, very user friendly and easy to teach to Lay persons
PROSHow all of the 'modules' interact with each other
CONSI have used QuickBooks since 1995 and I don't like having to talk to CSRs who have to go through a flipchart. I need to go to someone who is most knowledgeable.
Reason for choosing QuickBooks Desktop Enterprise
easier to teach others to use
Jillian
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2018
Beware before importing transactions! There's no way to bulk delete them!
My bad experience erased all the good that could've come from Quickbooks. I just wasted two years of bookkeeping, two weeks of non-stop work in QBs preparing my 2017 Tax return that is on extension and I'm now going to get penalty fees from the IRS. They can't pay me for those fees and they can't give me back my time, but the least they can do is refund me for the two years of service fees that their representatives have rendered useless to me. I can't get any higher than a Supervisor Kayson in the Accounting Dept. I've begged and pleaded and told her that I know Quickbooks doesn't want this for their customers and that they should be informed of this disaster to make sure it doesn't happen to anyone else and she refused, after begging for almost an hour, she said there was no one higher she could pass me onto. It just can't be possible, but that's how I was treated when the worst possible thing could happen to me and my business. It's not worth the risk. Please do your research and make sure this doesn't happen to you!
PROSNo pun intended, but for the features that actually work well, they are very intuitive. They accommodate such a huge range of detail and diversity in what each business would require. Beautiful interface.
CONSNo one should use this product if you have to import a lot of transactions! 1. There is no way to batch delete transactions that you may import by mistake or that you decide later on you don't want (which is likely to happen because once you get over the learning curve and figure out how you want to use the software, you may have entered data that you no longer want). I found this out the hard way. After two years of data was entered, I was encountering issues related to how I originally added the transactions to my register and that I needed help fixing. But then multiple representatives kept only solving small portions of the problem. After the fourth or fifth rep saw my issue, she said that I had to start all over again entering two years of data into QBs. She had me disconnect my bank accounts, then "delete" them from the Chart of Accounts. This makes the account "inactive" BUT she failed to tell me that those transactions would never actually go away. They stay there in the background and mess up your reports. So because she had me then reconnect all my accounts and re-import two years of data for me to start over again, it essentially duplicated every transaction (thousands of them). Now my only option is to either manually delete every duplicate, which is not possible OR cancel my acct, create a new one and start over again. All the reps and supervisors I have spoken to have blocked me from anyone higher in the company. They refuse to refund me for any more than 1 mo.
Vendor Response
Hi Jullian. You've been through quite the ordeal, so I appreciate you leaving this honest and thorough review. I want to exhaust my resources to turn this around, so please know I have the tools and visibility to help. I encourage you to reach out to me at your earliest convenience (QBCares@Intuit.com). That's my inbox, and I'd like to dig into your account and ensure these data entry and import issues are cleared away once and for all. I'll help you do so with the least amount of strain on you and your time, as I realize you have a thousand other things to do than delete duplicates. You deserve better, and I'll see to it that happens. I'll be on the lookout for your message, and I thank you in advance. Jess, The QuickBooks Team
Replied September 2018
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Review of QuickBooks Desktop Enterprise
Robust reporting capabilities, allowing users to generate customised financial reports, track key performance indicators (KPIs), and analyse business data.
CONSQuickBooks Desktop Enterprise has specific system requirements, including hardware and software specifications, that need to be met for optimal performance.
Reason for choosing QuickBooks Desktop Enterprise
It is a well known software . I didn’t even think twice to choose this over anything