All QAD Redzone Reviews

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PJ

Verified reviewer

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great Software for a cultural transformation

We set out to gain visibility on that which we thought we saw each day. Before, we reviewed weekly production reports, mainly based on yield and units/labor hour. Issues would take a week or more to be surfaced, and solutions to fix them longer still. Today, we analyze each line in real time at the operator level, and if any metrics are our out of flux, our team can mobilize to fix the issue immediately and change the outcome for the day. This has empowered our teams significantly and unlocked tons of new capacity and lower costs.

PROS

• impactful and yet light-weight platform that gave us instant visibility of our 11 lines in 3 facilities. • multilanguage support in-app, native • mobile first - made deployment easy • up and running in 2 weeks • enabled a focus on outcomes, rather than activities • improved communication on the floor • uniquely integrated for quality & maintenance as well as OEE

CONS

Not necessarily a knock on the software, but for our legacy multi-generation family manufacturing business, there was a steep learning curve on some of the technical aspects of on-the-floor data collection. Make sure you have a strong IT infrastructure! I would like to see a special access "admin dashboard" that is in a browser and integrations with digital signage features on the cloud

Vendor Response

Thanks for the thoughtful 'full house' review, PJ. Your focus on the 'outcomes versus activities' is really insightful.

Replied February 2021

Amaury

Food & Beverages, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

Redzone Productivity Module

PROS

The best thing about Redzone is the transparency and visibility of all the things that are happening on the production area. Another great feature is how easy it is to communicate with the rest of the departments using the Line Log feature. This software has increased the engagement between departments in our company.

CONS

The fact that it is iOS based can be something good and bad at the same time. I would like to be able to see the Redzone information on another device (laptop, pc) that is not my iPad, iPhone or apple tv.

Reasons for switching to QAD Redzone

More accuracy on the data. Eliminate human error. Improve the process.

Vendor Response

Thanks for the review Amaury. Happy to hear how the fundamental premise of Redzone--giving frontline workers a 'voice' through modern communication technology--has increased engagement.

Replied February 2021

Sataporn

Food Production, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Compliance module on Redzone

PROS

Redzone helps a lot in terms of decreasing time-consuming, previously the operators needed to write down everything in the paper which took so much time on that. It also helps to build great communication between all levels with all relevant departments, so it can help the action to be done faster. The barcode reading feature is a great one as well, it can help to confirm that each barcode can read correctly and complete. What I like the most would be that we can see the real-time data which is important in compliance.

CONS

Sometimes, the datasheet just popped up a little delay (I'm not sure it's the problem neither from Redzone nor internet connection). Moreover, it also cannot deselect some data items which are not mandatory as well, so we can only solve this problem by just only add on the N/A option.

Katarzyna

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great journey with Red Zone

Thanks to Red zone my company will be paperless and compliance become very easy to do and time saving. Wayne Niblett- our Red Zone coach was great and he gave us lot of support. I also learned a lot from him and I think as a coach he is amazing. With all the tools we have now, we can improve what we do in the factory and develop Red Zone for our needs. It's just a beginning.

PROS

Red Zone features are easy to use. The building process was very interesting journey and effects very rewarding.

CONS

Copy option wasn't available for all the features also poor visibility of what's been build so far (for triggers).

Reason for choosing QAD Redzone

My company used Red Zone productivity module already and compliance was another step to take.

Nancy

Food Production, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Food Manufacturers Need Redzone!

Seeing OEE in real time has helped motivate the employees. The ease of traceability was huge especially during our GSFI audit.

PROS

Going Paperless! The ease of use, the traceability aspects, and the functionality of Redzone has been a huge benefit to our company for both quality and production improvements!

CONS

Certain features we would like to see, such as sell by date calculations per item or GSFI audit scheme templates would be great improves to one day see on Redzone.

Reason for choosing QAD Redzone

Redzone is a great balance between production monitoring and quality management. The other companies offered options for one or the other, not a great balance between the two.

fraser

Food Production, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

fraser carr - feedback

overall - redzone has been a success within our bakery, supporting cross functional department's. We're now utilizing the huddle function and as team the SIC process has progress. the team now focus on the right actions, and call the play function has really helps us with it

PROS

its certainly made our teams jobs a lot easier as we can now track the live performance of each plant and act if the OEE has dropped. its helped us track our kaizens easier too, and supports with actions created throughout this process.

CONS

due to sensor issues within our bakery we're still reliant on operators for manual input. also we don't track our OEE in the correct way.

Reason for choosing QAD Redzone

we used to use lean driver previously, but this was all manual inputted and required a champion to come out and walk round the bakery archiving all the plants data.

Liz

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Redzone for the WIN!

We have moved all of our Quality and Food Safety checks by operators, supervisors, and QA to Redzone. We've eliminated paper, but more importantly we've gained immediate visibility of all of the production lines. We are able to react to problems when they occur and also see trends to prevent problems before they occur. The level of engagement across all departments has improved productivity, quality, and moral in ways we didn't expect.

PROS

Redzone was able to pull off what no other software has been able to for us; it is flexible but very logical in its setup. The ability to pivot between products and lines on an iPad made it possible for us to go fully paperless in Quality. We were able to create smart checks that can't be pencil whipped and are easy to complete by any level operator. The biggest difference maker was our Coach. His understanding of the big picture as well as creative ways to solve for our unique needs is what made us so successful. The level of support provided by Redzone through implementation is well beyond what I've experienced with any other software implementation.

CONS

It's not necessarily bad, but it requires a full commitment to make it work. You can't dabble, you need to be all-in.

Reasons for switching to QAD Redzone

As a company we switched to Red Zone to improve visibility and reaction times in production. Once the Productivity Module was implemented, we saw the value in adding the Compliance module.

Emily

Wholesale, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

RedZone is a Huge Success for our Business

So impressed to see the progress we were able to make as a company in 6 months time. It couldn't have been done with [SENSITIVE CONTENT]. Each time he was here the team was very excited to continue working with him to improve. Both our Kaizen events went well & the team was so proud to hear about the 18% decrease in downtime, 30% productivity increase & 100% paperless.

PROS

I didn't start training on Redzone until two months after it launched at Just Desserts. [SENSITIVE CONTENT] made sure I had the opportunity to catch up and learn what was needed. I think the best features in my role are the different chats you can have to stay in contact with the production team and the operations module to see the runs and review with the production supervisors.

CONS

Nothing comes to mind. Really loving the positive impact it has had for Just Desserts.

Thomas

Verified reviewer

Chemicals, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The foundations for achieving operational excellence

PROS

Redzone is easy to use for new comers as well as for senior management team. A big step in collecting data, priorizing action and getting a bottom up information system focusing on machines, people and processes.

CONS

Defenitly the price. Nonetheless we consider Redzone as our Human Ressources - mandatory to maximize our added value.

Sean

Pharmaceuticals, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Mid Tier user and admin

Great. The service provided by the reps has been great with moves to satisfy our production schedule along with our desires to train and build the correct cadence in the software. The platform has no large problems and is managing to return everything desired for the most part. The biggest gripe is not having a great solution to the issue of changeovers that will involve starting and stopping of flow.

PROS

The software gives a great ability to monitor and see where downtime occurs during production but it is limited in usage to how well operators connect to the platform. It is user friendly but does have a system to proper usage along with some limitations of features but overall a great product to capture downtime and as a tool for communication.

CONS

Like anything that is software the big problems are the points where individual usages wants for particular features or ways to set up parts of how the software works but it is highly restricted in making changes but it does usually have a vision towards making changes to accommodate desired changes.

Valentino

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Data-driven improvement

Redzone Compliance provides for more dynamic product safety. Automatically it triggers a control point check. If checks fail or are overlooked, a notification is sent as an alert. Our team is now notified of potential issues as they happen. This has resulted in increased product quality with zero product recalls. Likewise, Redzone software has improved communication and visibility with non-production departments. Our team's communication skills have improved, and we are now able to collaborate on projects. Also, our team's focus can be placed on other areas in production, knowing that Redzone is automatically monitoring and sharing critical data. The kaizen approach used by Redzone has encouraged us to break down silos, improve problem-solving techniques, and reduced labor costs by reducing overtime. Redzone software enabled our company to increase productivity across the board. Everything from improved efficiency to increased uptime. We have seen a boost in all areas of production. With Redzone, our team is more productive, and our output is higher. We have the tools we need to continue producing high-quality products efficiently. We are extremely happy with the results that Redzone has delivered. We would recommend Redzone software to any company looking for an improvement in their production environment.

PROS

What I like most is the ease of use. It's both intuitive and innovative. There is a shallow learning curve, and most users are up and running in no time at all.

CONS

Redzone provides plenty of support when generating reports using the Tableau software. However, I prefer self-reliance over a Redzone coach creating or altering our reports. I found a steep learning curve when learning on my own. There are classes available, but that is an additional cost.

Christian

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A change in ethos and drive to the next level

Very positive experience implementing a system that has become part of daily life. Worth the effort.

PROS

We have implemented both an OEE and compliance module. This has allowed us to utilise the generated data to form improvement plans and improve productivity, reducing downtime and increasing efficiency. The compliance side has allowed us to create a paperless production record system and automation of check generation. Making the completion of quality/production checks easier. The ability to add verification, images, and automated data reduces the workload and increases the value of the records. Overall the process of setup and implementation has been a positive experience with great support from the RedZone coaches and the wider support team. RedZone also facilitates communication between all levels within the business and tracking actions, which can be seen from operators to management. Definitely would recommend the system to any company wishing to drive OEE and Compliance to the next level.

CONS

Nothing specifically to dislike about the software system, it is a fantastic tool. Improvement suggestions are relayed and appreciated; however, it does rely on other sites identifying the same in some cases to be implemented. The workload of setting up the system is labourious (but very well supported) but worth it when you get to the end result.

Robert

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

A game- and culture-changer for us

We have seen the throughput and margins go up substantially since our "go-live" session due to the ability to isolate where the lines are struggling and better identify root causes and correct measures.

PROS

Redzone Production Systems gives smaller companies the tools, data, and insights that larger companies can more easily afford and have the talent to manage. The approach is immediately understandable by all employees, even those who don't have English as their primary language. The ability to see how their teams are contributing to the efficient and effective operation of the facility is very engaging and enjoyable for the team. Having the data and insight at their fingertips allows them to interact with senior management and be able to demonstrate their prowess and understanding of how our plant works. In addition, the coaching staff gives you the knowledge and skill set that most small- to mid-size businesses often can't afford on a full-time basis.

CONS

The entire process, from first sales call to our most recent meeting has always been very valuable and collaborative.

Reason for choosing QAD Redzone

Cost, ease of accessibility for our team, coaching, customer service, value the Redzone team put on our business and the team.

Vendor Response

Thank you Robert for this glowing review. We are thrilled to be considered such a good partner!

Replied February 2021

Todd

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

The absolute best productivity software on the market

Our overall experience with Redzone has been tremendous. From start up until today, the Redzone team has been responsive to our needs. They are smart, dedicated professionals. They are always available to answer questions and respond to our needs. The software is awesome. The people are also awesome. If you are looking for a game changing experience, Redzone delivers.

PROS

The software is easy to use. It also takes advantage of user trends. It is mobile and convenient. All of our users are familiar with and know how to operate a smart phone or a tablet already. This makes the software intuitive and easy to use and train. Additionally, it has improved communication in our plants dramatically. Chat functions, attachments, pictures, real-time data. We are always in synch in our plants, in a way in which we never could have imagined in the past.

CONS

It is really hard to find a con. We have used the platform for years and it keeps getting better and better. Redzone really takes user feedback into consideration in developing new versions of its software.

Vendor Response

Wow! "The absolute best productivity software on the market!" May we quote you:-)?

Replied May 2021

Jeff

Food & Beverages, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2021

PCB implemetation

The RedZone implementation team was qualified and very supportive. The system provides all the tools to facilitate and drive improvement. driving and sustaining behavior changes has been and will continue to be our focus across the enterprise.

PROS

The software is much more the performance measurement and tracking system. I also provided transparency and accessibility to our Management Operating System (MOS), action to address performance, and bottom to top communication. It was very easy to install and require significantly less investment than other systems we considered.

CONS

For large enterprises with multiple plant, the ability to provide reporting at an enterprise roll-up level falls short of requirements.

Reason for choosing QAD Redzone

it provided a platform to drove standardization to measurement methodology and enhanced our broader management processes.

Reasons for switching to QAD Redzone

we wanted to standardize our manufacturing performance measurement system across the enterprise after the merger of two companies.

Vendor Response

Thanks for the great review, Jeff, and having spent some time at one of your plants, it was clear how committed your team was to Post's success with the system.

Replied February 2021

Andy

Food & Beverages, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE